Punalu'u Bake Shop

Punalu’u Bake Shop is an absolute must-visit when exploring the Big Island! As the southernmost bakery in the U.S., it offers a delightful mix of local flavors and charming hospitality. The sweet aroma of freshly baked goods greets you as soon as you walk in, making it nearly impossible to choose just one treat. Their signature sweetbread is heavenly – soft, fluffy, and just the right amount of sweetness. I also tried their malasadas, which were perfectly light and filled with delicious tropical flavors like lilikoi and guava. Pairing them with a cup of locally brewed coffee made for the perfect mid-day snack. The outdoor garden area is a lovely spot to relax and enjoy your treats, surrounded by lush tropical plants. It’s a peaceful oasis that adds to the overall experience. The staff were warm and welcoming, enhancing the bakery’s cozy, inviting vibe. Whether you’re a local or just passing through, Punalu’u Bake Shop is definitely worth the stop. It’s a taste of Hawaii that you’ll remember long after you’ve left the island.

We stopped here as a quick rest stop on our way to the National Park, and it was an okay experience overall. The bakery was a bit busy, with lots of people stopping by, so by the time we got there around 3:30 pm, many items were already sold out. The service was fast, though it was a bit hit or miss with the staff—some were friendly and welcoming, while others seemed a bit uninterested, but I get that it could just be the result of a long day. We tried a couple of things during our visit. The taro malasadas were... just okay. They’re essentially sweet fried bread, and they were dense; there wasn’t much flavor or the punch of sweetness I was hoping for. I didn’t really get much taste of taro, which was a bit disappointing. We also got the veggie cheese sandwich. It was basically a couple of slices of cheese, a slice of tomato, and a bit of onion, all tucked into a sweet bread roll. It wasn’t anything special, but it was decent, especially since we were really hungry by that point. Nothing to rave about, but it did the job. The restrooms were in need of a little cleaning—nothing too terrible, but they definitely could’ve been better. On the plus side, there’s plenty of seating available if you want to sit and relax for a bit. There’s also a small gift shop with a decent collection of items, which was a nice touch. Overall, Punalu'u Bake Shop is a good stop if you're in the area, but it wasn’t the standout experience I was hoping for. The food didn’t wow us, but it was a nice place to stretch our legs.

The southernmost Bake shop it’s definitely worth seeing and having a quick baked good. Well maintained location with lots of baked goods, souvenirs and savory foods. The guava malasadas are outstanding we tried many variations and had to get the shortbread cookies back home which is very good and affordable.

Came here for lunch around 12:30pm on a Saturday. There were lines on both sides of the place but it didn’t take too long. The sandwiches were good- just tasted like the usual but the bread is soft and good. I liked my cream puff and the lilikoi masalada.

I think Punalu'u bake shop is over-hyped. We got an aloha plate, lilikoi lemonade, cheeseburgers, and a couple baked goods. The chicken was dry, the cheeseburgers did not have a good mix of flavors (all 4 of us got cheeseburgers and agreed that they were not great.) The cream puff was stale- we threw it out. The lilikoi malasada and the lemonade were good, but not sure if it's worth the price. I like the grounds - very beautiful setting, with gazebos and plenty of picnic tables outside.

Authentic and absolutely delicious. I visited in person for the first time this year and was blown away by the mango and taro malasadas! The guava sweet rolls are also a highlight. I will be ordering loaves from their online store asap since I clearly did not buy enough the first time. Make sure to try something more unique than the traditional malasada (as great as it is).

Great place to stop for some yummy local donuts. We tried the 10 they had for the day with my favorite being the taro, then passion fruit one, then the original one. Super yummy and a nice treat to take for a snack later in the day.

Best Malasadas I've ever had! The place is very popular so be prepared for a crowd! Good sandwich, the gift shop has pretty standard souvenirs. But the 'donuts' are the whole reason to drive out of your way to get here!

This is a good place to grab lunch or a snack. There's plenty of parking. The bakery line was super long so we grabbed prepackaged food. We got a bean filled anpan and a half loaf of the traditional sweetbread. Both were delicious. I did sneak a peak at the bakery case, and it did look good. Probably the reason for the long line. There's a gazebo with a few tables in a beautiful landscaped area.

Ok so I forgot to take pics of our food! We were so hungry we dove right in. This place gets busy, so be patient you are going to stand in line and wait for your food. All were kind and sweet. Love the garden areas to eat in. It was so lush and pretty. The gift shop was filled with such cute items. So you could have fun shopping while you wait. The sandwiches were small, pizza was a small frozen toast able one, same ones we have brought before. But the bread and baked goods!!!! Sooooo good! That is truly why you go here!! The bread pudding was amazing .

Lovely place, you can find here ice cream, drinks, fast food and lots of tasty donuts! It is crowded, but worth to stop by and grab some sweets. There is a restroom as well for customers and lots of parking spaces are available. You can also sit outside in the garden, it's a nice green environment.

On our way to see the volcano we stopped at this popular bakery. Please call or check online. Sometimes they close early due to some activity in town. Normal hours from what I noticed is 8-4:30 pm? Cute little shop to stop for a quick rest; bathroom break; and getting a bite to eat before heading over to hike or check out beaches near by. This is closer to Hilo side or maybe middle of Kona and Hilo 4/5 for pastries .

Great place to stop and stretch your legs, full deli and bakery, lots of sandwiches, fresh baked breads, fresh Malassadas filled with fresh fruit and a gift shop. When we went they were very busy but didn't have to wait long, very friendly good service.

Wow. What a busy place for a Monday afternoon!!!! It is definitely a place to stop and try their sweet breads. We ordered 4 pastries and enjoyed all of them. The passion fruit - lilikoi malasadas is a must try. It's not filled and the icing is delightful. Can't wait to try the sweetbreads They have a gift shop and a food menu too. The place smells so inviting!! I'd definitely return!

This bakery was one of the stops on our Princess Cruise excursion. We stopped here to use the restrooms - that were very clean and well stocked. Our tour guide also bought our lunch and a treat for us here. The treat was a donut - that was fabulous! The lines were long due to several busses stopping by. The line went pretty fast. The sandwiches were on Hawaiian bread and were so fresh and the perfect lunch. I'd definitely suggest stopping here if you're in the area. There is also a cute retail store to browse in.

Dear Punalu'u Bake Shop, Giving thanks to you today not only for being open on Thanksgiving but for filling our tummies with some of the best malasadas (guava for the win!) and turnovers (pineapple and coconut, yum!) we've ever had. Your grounds were beautiful, staff super-friendly and iced coffee delicious. Thanks again for the amazing Southernmost bakery experience! Xxo, Liana

I love all of the sweetbread options! The TARO and GUAVA are my favorites! The malasadas are decent. I've definitely had better and would prefer them to be fresh and hot. They're not as good when they're premade. I ordered the teriyaki chicken, chili rice, and a mango green tea. They have a cute little souvenir store too! There's outdoor seating to eat and it's a great place to stop before or after you go to the black sand beach!

We stopped by here for lunch and to load up on some malasadas and ice cream. We were a little disappointed with the plate lunches as they were just okay. I got the shoyu pork and honestly it was just okay. I also thought it was expensive. However the malasadas and sweet bread was excellent. We got a few different flavors, but our favorite was the lilikoi. We also got some ice cream and really enjoyed it. Definitely stop by here for bakery.

My family stopped here on the way to Volcano National Park, and I was glad to be capable of visiting such an iconic Big Island institution. The service and the vibes both in and around the shop were great. I enjoyed my chicken cutlet with rice and mac salad and thought that it was good fuel after a few days of a lot of swimming and walking. The pastry on the malasadas and cream puff wasn't warm, but I'm attributing this to the fact that we visited fairly late in the day.

Yum and unexpected non food wow! This place is well worth the drive and the drive is beautiful too! 1. The donuts are all the rave! I'm not a jelly or cream inside type but the cream one was good. The bread is super fresh and be prepared for sugar overload! 2. They have a cute shop inside with various items some tourist stuff and some great local stuff like these lotions!!! I even bought some online from their store. You can't find this stuff anywhere else. 3. Parking is easy plenty of it. 4. Not much seating inside, but you can chill in your car or sitting outside enjoying the beautiful weather when not rainy. 5. Service is always great is Hawaii. We need this energy on the mainland!! 6. Bathrooms are clean and available to all. Will definitely be back!

Busy but worth the wait! Delicious malasadas and other baked snacks. Lots of seating and live music out back! Definitely worth the stop.

This may be a tourist trap. Can't speak to the rest of the menu but the baked goods were not tasty. We were excited due to the raving reviews and ordered many items. We didn't eat any of them.

We ordered the Traditional, Guava, and Taro Malasadas today and found them fluffy and tasty. I don't think we are huge fans of Malasadas and they seemed like "fast food" quality to us Malasada newbies. The service delivered fast foods with an ambiance like a typical donut shop.

Dishes: Haupia and Taro Rating: 7/10 The haupia came as a slice, which was an interesting twist compared to the usual crème we're used to. Both dishes were good overall! The staff was incredibly friendly, and service was quick despite the long-looking lines. Definitely worth a try if you're in the area! !

Came to Punalu'u bake shop today after checking out the volcano btw you can walk on top of a volcano opening crazy right. I didn't do that but you can do it. Anyway at the bottom at least I think it was the end idk Lies the bake shop they are most definitely a hidden gem they make some of the best bismark doughnut I've tasted in a long time it was fresh and the filling was light and creamy not overly sweet . The Malasada I tasted were good. I would most definitely recommend this place if you are in the area. The service was so good the were so patient and friendly. Keep up the great work. How can I get some of your bread on the mainland Lancaster,ca?

Malasada aka Hawaiian donuts! If you haven't had them, you must visit this bakery shop; it's the "southern most bakery in the USA". We stopped here on our way to Volcanoes National Park and were not disappointed. They have a variety of traditional malasada which are like sugared donuts. I'd recommend trying the mango. They also have taro, guava, cream filled, and other fun flavors. You can also get coffee, other beverages, lunch (sandwiches or hot plates, and even souvenirs! There was a long line but we got our order pretty quickly. Easy and free parking. Busy atmosphere inside but not hectic.

The cheeseburger was a really nice surprise! It was very delicious. I wish I had a second one. The meat was interesting looking, but I looked beyond that because it tasted so good. I really enjoyed the bread rolls that I got both the guava and the original tasted delicious! They were only $.50 apiece. I wish I got more, perhaps a whole bag. I think I'm just salty over sweet I thought the sugar / original malasada was alright. I don't care for custard filled things. But my partner enjoy it! It can get busy here but, patience is key! There are two lines, both provide the same service!

Yum! Stop here for delicious malasadas, breads and souvenirs. There's ample outside seating to enjoy your treats. There's two lines - one for malasadas and one for other food - make sure you choose the right one for you!

Cool little stop on the way to/from Punalu'u Beach! Punalu'u is a favorite bake shop in the islands, known for their colorful flavored breads such as guava and taro. They also make a variety of shortbread cookies, and at this shop you'll find flavors you might not find in the stores! There's ample parking in front, and a bunch of pavilions with seating to enjoy the plate lunches, Malasadas, ice cream and more that they sell. Lots of unusual pasalubong and other souvenirs too, that you won't see in other stores. Staff is friendly and helpful. Worth the stop!

You can smell this place before you even enter and it smells delicious! We came on a Tuesday around noon and there was quite the line, be patient. It probably took about 20 minutes for us to order our malasadas. There are two ordering counters. One by the malasadas and another counter around the bar that has the food menu shown. You can order malasadas from either. We got a variety. The ube, guava, haupia and passion fruit. The dough was very bready but not dense. It definitely is more filling than a typical donut. It's a good size as well. The flavors were on the milder side but still good. The passion fruit one only had flavoring in the icing on top and it was pretty sweet but had good flavor. I'd definitely recommend checking out at least once! Prices are reasonable as well.

THIS REVIEW IS FOR THE BAKESHOP. Don't miss this amazing bakery! Each item was sweet and fluffy, the chocolate inside the malasadas were sweet and the chocolate filling was a perfect complement! The sweetness but not too much reminded me of Longs donuts in Indiana. This is a must stop on the island! Get some to eat there and to go! THIS REVIEW IS FOR THE FOOD. As good as the bakery is the food is the exact OPPOSITE. We could not finish our food and we had ordered burgers/ Caesar salad/ turkey sandwich/ pastrami sandwich/ pizza. While I was not expecting much, it was six flags food. There are many amazing different places to get lunch or dinner around: go there. Come here to get alllllll your sweet, yummy goodness and leave it at that. They even had a cute little Hawaii Knick knack shop with prices that weren't too bad.

Located off of the Momalahoa Hwy, we stopped for a bite during a visit to Volcanoes National Park and Panalu'u Beach in Naalehu. Location is small with outdoor / covered seating. There is a bakery line and a deli line so you may need to order twice. We opted for a pastrami sandwich, a cheese burger, and a teriyaki chicken sandwich. The food itself was good, although the portions somewhat small. We also grabbed a Bismarck, a chocolate filled Masalada, and a cream filled pastry. All of the food was delicious. The location was very busy and it took a good deal of time to get our food. It's worth a stop if you're willing to wait.

Do yourself a favor and do not skip. I drove past this not once but twice and I regret it. I think I had the best vanilla latte with coconut milk I've ever had and will ever have. I had a traditional sugar coated doughnut and I would recommend going early because they were out of the other by the time I got there. The staff were all so nice and welcoming. They were being hit with a little rush so there was a small wait for my coffee but nothing crazy. There's no seating inside but there was some seating outside. 12/10 recommend making the stop if you're in the area or passing by.

Read so many good reviews about this place and-having a huge sweet tooth-I knew I had to check it out! I came here after lunch for a sweet treat. It was quite late in the afternoon so they were out of many options, but luckily they still had the haupia malasada which was the main thing I wanted to try. The malasada was so soft and fluffy, it had the perfect texture. And the haupia filling added a great flavor as well. It was the perfect treat to satisfy my craving!

They always have fresh malasadas and lunch menu! Super busy, but service and speed is always on point!

Definitely a cute shop to visit, has a good variety of food/desserts to choose from. Good place to start if you are heading out for a beach day the service was fast, you can tell they are use to the fast pace of people coming through the building you will be in and out in pretty fast.

Wow! We stopped by on purpose way to Punalu'u Beach for a delicious beach snack. The signage and decor is super cute and advertises this place as the Southern most bakery in the US. We got a couple malasadas to try: chocolate, coconut, lilikoi, and guava. They were absolutely incredible!! The lilikoi and guava were my favorite. The lilikoi frosting was light and not too sweet. The guava was filled with a fruit paste, which definitely enhanced the guava flavor more. They had soo many other options and it was difficult picking our flavors, so you can't go wrong! Great place to stop by on the way to the beach!

Best prices on plate lunches and best Malasadas (Portuguese donuts)on the Island. Great Ambiance and lots of parking. Sometimes there's a ukulele singer who entertains. It's nice and roomy inside and area to sit all around the property. Across the street is a coffee place to visit and sample their coffee.

The sweet bread was pretty good, haupia malasada was interesting. Not bad, but not my favorite. Lighter coconut flavoring than what I'm used to, much thinker and gelatinous. The ube malasada had an interesting flavor, which hubby thought was nutmeg. I liked it, but can also see "traditionalists" not so much. Down to the ice cream. I liked that it wasn't overly sweet, but again wish both the ube and kulolo had stronger flavors.

The malasadas here I'd give a 4, but the food I'd give a 2 so this ultimately balances out to 3 stars. We first came here with the intention to only try the malasadas, and they were pretty good! Very affordable, and good flavor. We got the lilikoi, guava, mango, and taro. These are different in the sense that they aren't filled, but rather the dough is flavored. Our favorites were the lilikoi and taro, both of which were very yummy. After seeing that there weren't many other food options in the area, we decided to get lunch here too. The wait was so long - almost 30 minutes in line to get it. When we finally did, the food was so disappointing and it really just felt like a school lunch. The roast pork with gravy was dry and bland, and the bbq chicken literally tasted like packaged chicken with random bbq sauce on top. I would not recommend getting the food, but the malasadas are worth it!

Day trip from the Kohala Coast to Black Sand Beach my favorite stop is the Punalu'u Bake Shop. The line moves quickly, don't let that deter you. The service was friendly in the spirit of Hawaiian Olu'olu. I had a Chicken Cutlet Plate Lunch with rice and Mac salad, definitely hit the spot after a long drive. The guava malasada was ono. The Taro bread was "broke da mouth" delicious. A perfect stop on your way to Punalu'u Beach.

Last time we came to the big island, this place was sold out of Malasadas, so we made sure to make the long trek here, and it was honestly disappointing. The malasadas were on the verge of being stale at 10am, the breakfast sandwich was okay, and the coffee tasted like a sweet McDonald's iced coffee. Not that I've had a McDonald's coffee, but it's what I imagine they'd tasted like. Pass.

It was pretty good... Crazy line though. We didn't understand why there would be such a demand for this place. The pastries were good, but not super long line good. But hey, judge for yourself...

First time here and it was a cool place to see. I've always seen there bread in our stores on Oahu but have never been to the actual place till now. The outdoor seating was nice and cool especially when we went there was a nice breeze. The lady that took our order was very nice and helpful. I had the roast pork and man I got to say the roast pork melted in my mouth it was super delicious. Their Mac salad that it came with was ono too. Definitely gonna come back here the next time I visit the Big Island.

Definitely wanted to try malasadas on our visit to Hawaii, so Punalu'u Bake Shop was a must-stop on our trip - we were on our way to the Black Sand Beach and then to Hawai'i Volcanoes National Park, and this bakery (the most southern bakery in the United States) was conveniently right on our way! All of the great things people are saying about Punalu'u are 100% true. Their malasadas were incredible! We tried the traditional, Bismark (vanilla stuffed, chocolate glazed), and the apple-stuffed. All were so delicious - the traditional held my heart while my husband loved the Bismark. Wish we could've stopped here a second time on our trip! They also sell meals here and have a decent little shop attached with souvenirs and necessities. We were lucky, and it wasn't busy at all while we were here (but we heard it gets super busy!). They also have a second little building to the side where they do all their baking. Nice seating area outside to enjoy your food. Nice, clean bathrooms if you need a stop. Highly recommend coming here for some delicious malasadas.

Overall experience: 7.0/10 The place is located off the highway when driving south of the island. The area is beautiful and the outdoor seating is perfect to wind down at hearing the waterfall in the background. The service was also super nice and the store was a combination of a gift shop, convenience store with a bakery and food stall. The food: I really wanted to give this a 5 star review if it were the malasadas alone. The malasadas were amazing, plump tasty, sweet, fluffy and a great price. The creme was also not overly sweet and had amazing balance. The lilikoi had a perfect tartness and was super indulgent. The guava and mango jam malasadas were fruity and had a lot of chucks and was delicious. I will 100% be back for their amazing malasadas. What falls short for me was their food plates. We ordered a beef plate and a chicken teriyaki plate and it was very underwhelming. The beef was very similar to school lunch meat, and had an artificial taste to it. The macaroni salad was okay and the rice was good, but the beef quality and gravy were not it. The beef itself was bland and the gravy was even overly salty and watery. The chicken teriyaki plate was slightly better as the chicken seemed a little fresher, but the teriyaki sauce was overly sweet and the chicken was bland and under seasoned. Overall: I would come here, 100%, when driving to the south of the island. I just wouldnt try the plates and save my stomach for something else but the Malasadas are a must try.

Love it, great stop. Customer service was warm and welcoming. Bismark Malasada is the best! Soft and creamy, chocolate on top. Yum!

When you walk up to this adorable HI bakery the delicious smell makes you want to try every single made item on site. I don't know where to start in what to choose, so what got one of everything and that is what I would recommend!

If you are driving to/from the Volcano to/from Kailua-Kona, you need to make a pitstop at the Punalu'U Bake Shop. After all, it is the southernmost bakery in the US!!! Everyone raved about the Malasadas here and they have other food like sandwiches and coffee but we got the malasadas. Freshly deep fried dough tastes good! We tried the original, ube, guava, apple pie and lilikoi (passion fruit). To our surprise, the ube and guava ones do not have any fillings but we're still super tasty. But, check the two display cases and find a flavor that you like. I'm sure it will be delicious.

If you come to 1 star to check the bakery reviews --- the bakery goods are amazing, This review is about the service. My husband and I stopped by, attracted by the high reviews. The lady with glasses named Renee behind the counter took our orders. After ordering some hot food, we started ordering the donuts. I asked her, "What's your recommendation?" and showed her a photo I had just taken. Her response was, "I don't eat donuts." I then asked, "Oh, okay, what's the most popular one?" She gave me the same answer, "I don't eat donuts," with an impatient tone. My husband didn't really pay attention to the conversation since our 7-year-old was talking too. He came up and asked her, "What is your favorite donut?" She gave the same answer and finally pointed to my photo, saying, "That one is the 2nd most popular donut." Realizing I couldn't get any help from her, I just ordered something that looked good. We understand and respect that people have different diets, but she works in a bakery. She should at least know which kinds are the most popular. If things had ended there, this review wouldn't exist. During the payment, my husband skipped the tip. First, this is a fast-food-style ordering system. There is no service--we pick our own food, throw away the trash, and cleaned the table. Second, we didn't have a pleasant experience or receive any helpful recommendations from Renee. After seeing the payment without a tip, Renee complained in a low voice, but we still heard her say, "I knew it!" What did she mean by "I knew it"? Did she know because of her attitude we didn't leave a tip? Or because we are Asian and there's a stereotype that Asians don't tip well? She is Asian too! We pay tips for good service, not just because there is a tip option on the payment machine. Paying tips is optional! No service, no tips!

I've heard so many great things about this bakery and I was so glad we were able to visit them! Their malasadas were so fluffy and warm. They serve different flavors for the malasadas and you can choose with or without filling. They have lots of other bakery items too like bread and shortbread cookies. Besides bakery items, they have savory items like sandwiches and chips too. I wish I bought more of their macadamia short bread cookies!

Everyone in Hawaii has eaten their sweetbreads. It's nice to go and visit their bake shop. It's very small and doesn't take many tourists to fill it up. Their assortment of sweetbreads can be found all over the State. But the bake shop also has an assortment of malasadas, turnovers, and cream-filled donuts.

Okay, can I say that these might be the best malasadas I've had in awhile? Dare I say, maybe even better than Leonard's? We got here as soon as they opened and they were fresh, warm, and filled with an immense amount of filling! We tried passionfruit, Bavarian cream, plain, and mango. They were all a hit! Will definitely be back to visit the most southern bakery in the USA!

I had malasadas awhile back in Honolulu but since it wasn't fresh (few hours old), so I couldn't give it a fair judgement. After having malasadas from here, I can say I just like regular donuts more than malasadas. Service was quick and efficient. The malasadas just wasn't for me.

We have been wanting to try Malasadas in this island as the other bakery sold out when we had gone. We were headed to Volcano national park and this bakery was a pit stop before heading there. They have many varieties of Malasadas at very reasonable prices. The Malasadas in the Kona and Waikoloa area were $5/each. They were way under $5 each here. Some of the filled Malasadas were vanilla, strawberry, chocolate, pineapple, apple, taro, haupia(coconut), lilikoi glazed, and more. There were also flavored ones (guava, taro). There were also burgers and drinks too. We ordered the lilikoi lemonade, mango lemonade and the coffee frosty which were delicious. There are 2 lines when you get there. The other line is through the second door. There are quite a bit of shaded seating areas.

I've looked up this place and had made a mental note we'd visit weeks before our trip, but on the morning of we were so busy getting the kids out the door I forgot to tell hubs who was navigating that we needed to make a stop here on the way to the black sand beach. Fortunately my bread radar went off minutes before we passed by the shop so we made a stop. It featured a line out the door at around 10-11am, so I went inside to check it out while hubs stood in line. I discovered another line at another register inside the store so I asked somebody the difference between the two lines. "No difference," they said, "just that this line is shorter." Bingo! We only truly had a chance to look at the selection of malasadas once we were in line. Kids chose the chocolate eclair (turned out it wasn't a great choice if you didn't eat it right away...) And strawberry malasada. Adults shared the lilikoi glazed and it was yummy even eaten a few hours later. But the best purchase imo was the apple cinnamon sweetbread. I've only ever purchased the guava and taro flavored rolls in the grocery store when I frequented Waimea, but I hadn't seen this before -probably because it had actual bits of apple in it. (They also had another one that featured a combination of everything but kids weren't interested.) At the end of our trip, our 2yo ended up eating 80% of the loaf! Can't wait to come back next time and really load up!

Love this restaurant location. We've been here many times because we just like this spot. They keep their grounds nice and their eating areas pretty clean, which is great. Their breads are good (according to my husband and kids.) I don't know though, they don't make gluten free pastries or bread so I can't eat their baked goods here. We did eat lunch here though. I had a teriyaki chicken plate which was a little dry but the flavor was good. Also had a taro smoothie-- which was really good. Took a star off because we were in line and the woman at the counter told us to stand in the other line at the front of the store because the "register was broken." We did and that line was full of people who could not make up their minds and kept changing their orders. On top of this, the short line we were were originally in mysteriously opened a minute later and everyone started piling into that line because the goofies in front of us were taking forever. And when we finally got to the register, the short blond cashier was rude to us (she was kissing the slow crowd's butt right before) and when I asked her for a "kalo smoothie" she rudely snapped "a what? You mean a TARO SMOOTHIE." It's the Same thing! We call taro, kalo in Hawaii! I'm not wrong. She needs to learn our Hawaiian language if she's going to continue to live in Hawaii! So yeah, minus a star for the inconvenience and the rudeness. Other than that, it's a good place to rest, buy snacks and souvenirs and fill up. Highly recommend!