Post Hotel & Spa on Postcard

"If you decide to stay in Lake Louise instead of commuting from Banff—tough to resist, once you glimpse the surroundings—drop your bags at Post Hotel & Spa, the only Relais & Châteaux property in the Canadian Rockies. Its serene Temple Mountain Spa and superb Outpost restaurant are destinations in themselves."

Exploring the Canadian Rockies, from Lake Louise to Jasper

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"The Post Hotel & Spa is set in the heart of the pristine Banff National Park, surrounded by the Canadian Rocky Mountains and overlooking Lake Louise. The original log-walled lodge—opened in 1942 as the Lake Louise Ski Lodge—has stone fireplaces and a cheery red alpine roof, and the numerous add-ons, extensions, and renovations over the years have preserved and accentuated this rustic design. This is further enhanced by the hotel's interior color palette of burgundy and neutrals, and set off by luxurious touches such as overstuffed couches and Egyptian-cotton sheets. The accommodations include intimate cabins for two and a 3,000-square-foot mountain chalet ideal for groups and families. Just minutes away from one of Canada ’s largest ski areas and blessed with an abundance of perfect powder each season, the Post Hotel & Spa is popular with skiers and boarders from across North America; in summer it attracts outdoor enthusiasts keen to explore the myriad treasures of the national park. It has been a Relais & Châteaux property since 1990."

The Best Hotels in Canada

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"The Post Hotel & Spa is set in the heart of the pristine Banff National Park, surrounded by the Canadian Rocky Mountains and overlooking Lake Louise. The original log-walled lodge—opened in 1942 as the Lake Louise Ski Lodge—has stone fireplaces and a cheery red alpine roof, and the numerous add-ons, extensions, and renovations over the years have preserved and accentuated this rustic design. This is further enhanced by the hotel's interior color palette of burgundy and neutrals, and set off by luxurious touches such as overstuffed couches and Egyptian-cotton sheets. The accommodations include intimate cabins for two and a 3,000-square-foot mountain chalet ideal for groups and families. Just minutes away from one of Canada ’s largest ski areas and blessed with an abundance of perfect powder each season, the Post Hotel & Spa is popular with skiers and boarders from across North America; in summer it attracts outdoor enthusiasts keen to explore the myriad treasures of the national park. It has been a Relais & Châteaux property since 1990."

The Best Restaurants in Banff and Jasper National Parks

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"The Post Hotel & Spa is set in the heart of the pristine Banff National Park, surrounded by the Canadian Rocky Mountains and overlooking Lake Louise. The original log-walled lodge—opened in 1942 as the Lake Louise Ski Lodge—has stone fireplaces and a cheery red alpine roof, and the numerous add-ons, extensions, and renovations over the years have preserved and accentuated this rustic design. This is further enhanced by the hotel's interior color palette of burgundy and neutrals, and set off by luxurious touches such as overstuffed couches and Egyptian-cotton sheets. The accommodations include intimate cabins for two and a 3,000-square-foot mountain chalet ideal for groups and families. Just minutes away from one of Canada ’s largest ski areas and blessed with an abundance of perfect powder each season, the Post Hotel & Spa is popular with skiers and boarders from across North America; in summer it attracts outdoor enthusiasts keen to explore the myriad treasures of the national park. It has been a Relais & Châteaux property since 1990."

Essential Guide to Banff National Park

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Steve P

Google

Our family has made special memories dining at the Post Hotel over the Christmas season. The meals are made up of four choices from a set menu which includes vegetarian options. We had far too much fun debating the choices and sharing the selections , especially the desserts. There are no bad choices , the food is uniformly excellent.| What sets the Post apart and keeps us returning over the years is the atmosphere and the service. The staff are personable, knowledgeable and truly interested in helping to make the experience memorable. We took advantage of the sommelier , Cetin's , knowledge to enhance our meals with unique wines.| Our family has the opportunity to gather so seldom these days it is important to make the occasions special and the Post Hotel does that. We will return again.

Annie B

Google

A very comfortable hotel with lots of nice traditional features: cosy quiet areas, lounges, games room and library. Tea and coffee available by reception even though they are also offered in the room.||We had a lovely duplex room with dual aspect and good amenities, but despite snuggling into a very comfortable large bed, ear plugs (available in the bedside tables) are essential due to the passing trains day and night. Large bathroom with shower and jacuzzi bath, basin & loo downstairs and loo/basin upstairs – both stocked with nice toiletries. Open fire stacked with logs for when it’s chilly. Lovely bathrobes.||Dining room very nice and ok service – we only had breakfast there. My husband opted for the buffet, but I opted for Eggs Benedict which was delicious but arrived late just as my husband was finishing his meal. Expensive, but good to have included refills of tea/coffee and orange juice.||Lovely health club with nice pool, jacuzzi and sauna – towels provided.||Hotel situated a stone’s throw from the small village of Lake Louise, which offers some good café choices for breakfast and lunch. Very close to must-see sights of Moraine Lake, Lake Louise and the Gondola/Chair Lift.||Only downside was The Outpost – advertised as a traditional pub, but more like a noisy overcrowded sports bar. Closed on a Sunday and Monday, we arrived 6pm on Tuesday to be told there was a 40 minute wait for a table + we were told there was no wheelchair access for our friend. We were offered bar menus to use at one of the hotel lounges to eat at a coffee table – not ideal but this was probably better as it was quieter and fairly quick service. Canada was overall very good for wheelchair access, so this was unusual, but should be considered.

Mary Jo Devine

Google

The Post Hotel is an exceptional experience! We have been coming every year with our family for over 30 years. Chef Hans, Sylvan, Yves and Olivier feel like family. They personalize our visit and make our holiday at the Post incredibly memorable. Dining at the Post is a a remarkable experience. We are grateful to all of the staff for their warmth, attention to detail and thoughtfulness. We look forward to our next visit at the Post Hotel, Lake Louise in the stunning Canadian Rockies.

Chris Knox

Google

Putting aside the view which was spectacular and the proximity to everything which was wonderfully convenient, the thing that sets The Post Hotel apart is the service. It is extraordinary. Nothing was too much. Nothing was ever an issue. My family and I enjoyed it so much, that it made us contemplate never leaving. We’ve been travelling for 10wks through the USA and now Canada, and The Post Hotel & Lake Louise is our number 1 highlight. Love, love, love. ❤️❤️❤️

Krystin Coyle

Google

Very cozy style cabin feel. Excellent service! Some reviews mention the rooms are outdated - I don’t agree; it’s a cabin style hotel and you’re booking for that type of ambience. Everything was clean and very well maintained property - excellent food in the dining room and service. Love it here!

Terry Froese

Google

I have stayed at the post many times over the last 20 years probably a total of close to 30 days spent there receiving very high-quality excellent service. When I called in to see if I could get a dinner reservation approximately a week ahead. I was told that I would get a bad table and when I asked if there's a chance a window table might be available was openly laughed at on the phone. I think that is beneath the service that I was accustomed to at the post hotel. Completely understand being successful and busy, but things can be communicated in a more respectful way.

Patricia G

Google

We booked at this hotel because we wanted the quality experience of a Relais Chateaux establishment. ||However, and incredibly, the room we had booked (Fairview Cabin 102) had no heating throughout our stay. We reported this to front desk and the maintenance person brought in a fan heater; he explained the heating system had been having issues for a long time. This was confirmed by front desk - we were told the cabins would be closed for maintenance shortly to fix this problem. ||Temperatures were sub-zero during our stay. The fan heater was noisy and we had to turn it off in order to be able to sleep. As a result, the room was extremely cold in the morning.||It is absolutely unacceptable to open a room for booking in the knowledge that there is such a serious issue. It is even more so to actually host people in such a room in -7C nights. And it is outrageous to offer a fan heater as a solution - as if we were staying in a roadside motel.||I pointed this out yet again at checkout. We were given a 30% discount. But we didn’t book a room to get a discount. We booked a room to enjoy a luxury Relais Chateaux experience in the exceptional environment of Lake Louise. This hotel failed us miserably. I would never stay here again.

J D

Google

We stayed in one of the cabins on the river the night of our wedding. It was lovely being right on the river. The service was fantastic, they had a chilled bottle of champagne in the room waiting for us. We also had dinner at the restaurant and the food was phenomenal. I highly recommend this hotel. The staff went above and beyond to ensure we enjoyed our stay.

Steve P

Google

Our family has made special memories dining at the Post Hotel over the Christmas season. The meals are made up of four choices from a set menu which includes vegetarian options. We had far too much fun debating the choices and sharing the selections , especially the desserts. There are no bad choices , the food is uniformly excellent.| What sets the Post apart and keeps us returning over the years is the atmosphere and the service. The staff are personable, knowledgeable and truly interested in helping to make the experience memorable. We took advantage of the sommelier , Cetin's , knowledge to enhance our meals with unique wines.| Our family has the opportunity to gather so seldom these days it is important to make the occasions special and the Post Hotel does that. We will return again.

Annie B

Google

A very comfortable hotel with lots of nice traditional features: cosy quiet areas, lounges, games room and library. Tea and coffee available by reception even though they are also offered in the room.||We had a lovely duplex room with dual aspect and good amenities, but despite snuggling into a very comfortable large bed, ear plugs (available in the bedside tables) are essential due to the passing trains day and night. Large bathroom with shower and jacuzzi bath, basin & loo downstairs and loo/basin upstairs – both stocked with nice toiletries. Open fire stacked with logs for when it’s chilly. Lovely bathrobes.||Dining room very nice and ok service – we only had breakfast there. My husband opted for the buffet, but I opted for Eggs Benedict which was delicious but arrived late just as my husband was finishing his meal. Expensive, but good to have included refills of tea/coffee and orange juice.||Lovely health club with nice pool, jacuzzi and sauna – towels provided.||Hotel situated a stone’s throw from the small village of Lake Louise, which offers some good café choices for breakfast and lunch. Very close to must-see sights of Moraine Lake, Lake Louise and the Gondola/Chair Lift.||Only downside was The Outpost – advertised as a traditional pub, but more like a noisy overcrowded sports bar. Closed on a Sunday and Monday, we arrived 6pm on Tuesday to be told there was a 40 minute wait for a table + we were told there was no wheelchair access for our friend. We were offered bar menus to use at one of the hotel lounges to eat at a coffee table – not ideal but this was probably better as it was quieter and fairly quick service. Canada was overall very good for wheelchair access, so this was unusual, but should be considered.

Mary Jo Devine

Google

The Post Hotel is an exceptional experience! We have been coming every year with our family for over 30 years. Chef Hans, Sylvan, Yves and Olivier feel like family. They personalize our visit and make our holiday at the Post incredibly memorable. Dining at the Post is a a remarkable experience. We are grateful to all of the staff for their warmth, attention to detail and thoughtfulness. We look forward to our next visit at the Post Hotel, Lake Louise in the stunning Canadian Rockies.

Chris Knox

Google

Putting aside the view which was spectacular and the proximity to everything which was wonderfully convenient, the thing that sets The Post Hotel apart is the service. It is extraordinary. Nothing was too much. Nothing was ever an issue. My family and I enjoyed it so much, that it made us contemplate never leaving. We’ve been travelling for 10wks through the USA and now Canada, and The Post Hotel & Lake Louise is our number 1 highlight. Love, love, love. ❤️❤️❤️

Krystin Coyle

Google

Very cozy style cabin feel. Excellent service! Some reviews mention the rooms are outdated - I don’t agree; it’s a cabin style hotel and you’re booking for that type of ambience. Everything was clean and very well maintained property - excellent food in the dining room and service. Love it here!

Terry Froese

Google

I have stayed at the post many times over the last 20 years probably a total of close to 30 days spent there receiving very high-quality excellent service. When I called in to see if I could get a dinner reservation approximately a week ahead. I was told that I would get a bad table and when I asked if there's a chance a window table might be available was openly laughed at on the phone. I think that is beneath the service that I was accustomed to at the post hotel. Completely understand being successful and busy, but things can be communicated in a more respectful way.

Patricia G

Google

We booked at this hotel because we wanted the quality experience of a Relais Chateaux establishment. ||However, and incredibly, the room we had booked (Fairview Cabin 102) had no heating throughout our stay. We reported this to front desk and the maintenance person brought in a fan heater; he explained the heating system had been having issues for a long time. This was confirmed by front desk - we were told the cabins would be closed for maintenance shortly to fix this problem. ||Temperatures were sub-zero during our stay. The fan heater was noisy and we had to turn it off in order to be able to sleep. As a result, the room was extremely cold in the morning.||It is absolutely unacceptable to open a room for booking in the knowledge that there is such a serious issue. It is even more so to actually host people in such a room in -7C nights. And it is outrageous to offer a fan heater as a solution - as if we were staying in a roadside motel.||I pointed this out yet again at checkout. We were given a 30% discount. But we didn’t book a room to get a discount. We booked a room to enjoy a luxury Relais Chateaux experience in the exceptional environment of Lake Louise. This hotel failed us miserably. I would never stay here again.

J D

Google

We stayed in one of the cabins on the river the night of our wedding. It was lovely being right on the river. The service was fantastic, they had a chilled bottle of champagne in the room waiting for us. We also had dinner at the restaurant and the food was phenomenal. I highly recommend this hotel. The staff went above and beyond to ensure we enjoyed our stay.

Post Hotel & Spa

Post Hotel & Spa

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Highlights

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