Pierre Hermé

We stopped by here to try the macarons while we were in the mall. The macarons are definitely pricey but so delicious and worth it. The people working the stall were polite.

Absolutely wonderful experience!!!!This was our first time buying Pierre Hermé pâtisseries and we were quite unfamiliar with the selection. However!!!!!RANIA!!!!! was incredibly patient and made excellent recommendations for us. Thanks to Rania, we will definitely be frequent customers! We hope she continues to enjoy her work here and wish her all the best!!!!

Visited Pierre Hermé at Galeries Lafayette for their renowned macarons. While I can’t recall the exact flavors, each was a delightful experience with a perfect crust texture. The server was exceptionally kind, offering recommendations that led me to discover two additional flavors. A truly exquisite macaron experience.

I was served by Nathan during my visit to the Galléries La Fayette boutique, a very kind and smiling boy who told us the history of Pierre Hermes products. He gave us some very good advice, including this delicious raspberry and rose cake from the house. As romantic as the city of Paris. Pierre Hermes cakes remain a sure bet for a moment of indulgence, was a 10/10

I've visited several of these shops. Not all are the same. Some are larger more elegant than others... but they're all super expensive. About $3 per 1.5in macaroon... These are very tasty. But note, they told me that even if we were to buy 200.. it's still the same individual price. Tasty. Worth trying.

As soon as I saw Pierre Hermé, I knew I had to have one of their beautiful creations. I ordered the Jardin Japonais. It was absolutely stunning in the display case. The flavors were UNREAL. So so so SO GOOD! It is the absolutely the best pastry I have ever had. Ever. The flavors were so fresh and sharp. The lemon and the cherry kinda burst onto your taste buds. It is truly divine. I gave the 5 star score based on the pastry alone. The person who boxed up my pastry was nice but maybe didn't inform the cashier what pastry I was buying. I didn't really remember the name but I tried to repeat it in French that isn't the best in the world and the cashier was visibly annoyed. Again, I'll admit my french isn't the best but I tried, and the response of the cashier was unexpected. It was lame but I wouldn't let that impact my score of the product which was heavenly. I would endure rudeness again and again for such an incredible pastry.

Their system is very flawed. You line up around their kiosk and are supposed to be assisted by the time you get to the front. On paper, in an ideal world this method might make sense to a manager. But in practice, in the hectic and busy reality of the Galeries Lafayette Gourmet section, it’s a mess. We unfortunately were one of the customers who were “skipped” in line, and did not have our orders taken at all by the time we made it to the cashier. Cashier asked which package was ours, so we said no one helped us. He then said to go to the back of the line, as he could not handle any desserts with his hands. Only payment. Ridiculous. We had already stood in line 15 minutes to get to the front and now this guy didn’t want to help us. Thankfully another staff overheard and was able to take our order. If we did need to line up again, we would have just taken our business elsewhere. Unfortunately the nightmare did not end there. After our order of macarons and desserts were packaged, the same cashier who was scolded for telling us to go to the back, did not want to help us take payment. So he left the cash register and ran to another staff to take his place. Like a little child who did not want to work anymore. This process of switching to a new cashier took an additional 5 minutes. All the while we’re waiting, and no customers behind us could move forward either. So everyone was frustrated. Because this cashier wanted to throw a little tantrum. Eventually he left to end his shift or take his break. And the replacement cashier did apologize to us or anyone waiting behind us. Very bad experience. There are at least 10-12 staff inside the kiosk at all times. But only 3-4 are working. If they see the line is backed up. Or a problem is happening, they should all stop chatting with each other and just help the customers out.

We came on a Saturday night to pick up some desserts. We got the rose, lychee, raspberry macaron (Isphan) and the mille feuille which was caramel flavoured. Both were absolutely delicious. A bit on the sweeter side but the flavours were on point. The mille feuille was crunchy. The hazelnut flavour was prominent. The isphan macaron wasn't overly sweet. The macaron was chewy and crunchy. Lychee flavour was there and the rose flavour was perfect. Would definitely recommend picking up both of these desserts. The service was friendly and fast. They have a good system going on where you line up to order and then line up to pay. Price wise it is expensive - but the quality is there to justify it

We stopped by here to try the macarons while we were in the mall. The macarons are definitely pricey but so delicious and worth it. The people working the stall were polite.

Absolutely wonderful experience!!!!This was our first time buying Pierre Hermé pâtisseries and we were quite unfamiliar with the selection. However!!!!!RANIA!!!!! was incredibly patient and made excellent recommendations for us. Thanks to Rania, we will definitely be frequent customers! We hope she continues to enjoy her work here and wish her all the best!!!!

Visited Pierre Hermé at Galeries Lafayette for their renowned macarons. While I can’t recall the exact flavors, each was a delightful experience with a perfect crust texture. The server was exceptionally kind, offering recommendations that led me to discover two additional flavors. A truly exquisite macaron experience.

I was served by Nathan during my visit to the Galléries La Fayette boutique, a very kind and smiling boy who told us the history of Pierre Hermes products. He gave us some very good advice, including this delicious raspberry and rose cake from the house. As romantic as the city of Paris. Pierre Hermes cakes remain a sure bet for a moment of indulgence, was a 10/10

I've visited several of these shops. Not all are the same. Some are larger more elegant than others... but they're all super expensive. About $3 per 1.5in macaroon... These are very tasty. But note, they told me that even if we were to buy 200.. it's still the same individual price. Tasty. Worth trying.

As soon as I saw Pierre Hermé, I knew I had to have one of their beautiful creations. I ordered the Jardin Japonais. It was absolutely stunning in the display case. The flavors were UNREAL. So so so SO GOOD! It is the absolutely the best pastry I have ever had. Ever. The flavors were so fresh and sharp. The lemon and the cherry kinda burst onto your taste buds. It is truly divine. I gave the 5 star score based on the pastry alone. The person who boxed up my pastry was nice but maybe didn't inform the cashier what pastry I was buying. I didn't really remember the name but I tried to repeat it in French that isn't the best in the world and the cashier was visibly annoyed. Again, I'll admit my french isn't the best but I tried, and the response of the cashier was unexpected. It was lame but I wouldn't let that impact my score of the product which was heavenly. I would endure rudeness again and again for such an incredible pastry.

Their system is very flawed. You line up around their kiosk and are supposed to be assisted by the time you get to the front. On paper, in an ideal world this method might make sense to a manager. But in practice, in the hectic and busy reality of the Galeries Lafayette Gourmet section, it’s a mess. We unfortunately were one of the customers who were “skipped” in line, and did not have our orders taken at all by the time we made it to the cashier. Cashier asked which package was ours, so we said no one helped us. He then said to go to the back of the line, as he could not handle any desserts with his hands. Only payment. Ridiculous. We had already stood in line 15 minutes to get to the front and now this guy didn’t want to help us. Thankfully another staff overheard and was able to take our order. If we did need to line up again, we would have just taken our business elsewhere. Unfortunately the nightmare did not end there. After our order of macarons and desserts were packaged, the same cashier who was scolded for telling us to go to the back, did not want to help us take payment. So he left the cash register and ran to another staff to take his place. Like a little child who did not want to work anymore. This process of switching to a new cashier took an additional 5 minutes. All the while we’re waiting, and no customers behind us could move forward either. So everyone was frustrated. Because this cashier wanted to throw a little tantrum. Eventually he left to end his shift or take his break. And the replacement cashier did apologize to us or anyone waiting behind us. Very bad experience. There are at least 10-12 staff inside the kiosk at all times. But only 3-4 are working. If they see the line is backed up. Or a problem is happening, they should all stop chatting with each other and just help the customers out.

We came on a Saturday night to pick up some desserts. We got the rose, lychee, raspberry macaron (Isphan) and the mille feuille which was caramel flavoured. Both were absolutely delicious. A bit on the sweeter side but the flavours were on point. The mille feuille was crunchy. The hazelnut flavour was prominent. The isphan macaron wasn't overly sweet. The macaron was chewy and crunchy. Lychee flavour was there and the rose flavour was perfect. Would definitely recommend picking up both of these desserts. The service was friendly and fast. They have a good system going on where you line up to order and then line up to pay. Price wise it is expensive - but the quality is there to justify it