Perianth Hotel

I booked a Superior Acropolis Room at Perianth Hotel, trusting the photos on their website showing a direct Acropolis view. Instead, we were placed in a room facing a wall. What followed was an appalling experience where we were repeatedly disrespected, dismissed, and treated as though we were the problem.||||Misleading Acropolis View:||When we raised the issue, staff first claimed the website photo was of a suite—not our room. After much insistence, they checked their own website and confirmed it was, in fact, the same room type we booked. Then came the absurd explanation: “You can see the Acropolis if you lean out sideways from the balcony.”||Disrespectful and Patronizing Behavior:||Rather than acknowledging the glaring difference between what they advertise and what they delivered, they condescendingly suggested that I "should have researched the room better." This was not only insulting but completely unprofessional. A hotel’s website is meant to provide clarity—not trick guests with clever wording or misleading pictures.||Unreasonable Solutions:||The manager—only reachable by phone—offered an “upgrade” to a suite for an additional €120 per night or a refund. Given it was 6 PM and we had elderly grandparents in two other rooms, relocating was impossible. Instead of resolving the issue with understanding and empathy, they treated us as if we were unreasonable for expecting the room we booked.||At every step, we were met with dishonesty, excuses, and an attempt to outsmart us. The staff’s patronizing tone and dismissive attitude turned what should have been a relaxing stay into one of the most frustrating and upsetting experiences of my life.||||To anyone considering this hotel: expect misleading descriptions and photos, and prepare to be treated with complete disrespect if you raise any concerns. There are far better places to stay in Athens where honesty and guest satisfaction matter.

This hotel is lovely. It's perfectly placed in the city, besides cool restaurants, and the staff was lovely! Our balcony had a view of Acropolis!! Zen, the masseuse realigned all my chakras with the 60 minute and my husband said he loved it too! The in room cleaning was top tier AND they provided wash cloths. I would happily stay again. Gladly.

Nice hotel, very central to everything, all within walking distance.|Hotel itself is under renovation i believe so there was some noise early in the morning which was a bit of a put off. The reception area was a bit cramped but as said there is works going on.|The location is on a noisy street but to be honest didn't bother us, however we visited in low season so maybe it was much quieter than some of the reviews.|Big room, bed was ok, bathroom was ok, toiletries provided, along with robes and slippers, this were not of luxury standard.|Breakfast was good, staff very attentive and helpful.||Overall, great location, attentive staff, good breakfast.

Very nice staff, great breakfast options. You can either choose from the menu or get the whole buffet breakfast with plenty of choices. I loved the homemade cinamon walnut cake and energy bars made fresh daily at the hotel. It is also convenient for small groups, as we didn't stay at the hotel rooms but we had breakfast only. I can not rate the rooms, but the location, the facilities and shared breakfast space architecture is stunning and very aesthetically pleasing.

This hotel is located fantastically in what feels like a local neighbourhood that is alive with locals. It can be a little hard to find at first as they don’t have a prominent entry but that wasn’t an issue really. The design of the hotel itself is minimalist but very artistic and well appointed, the food for breakfast was great with a small buffet section and a la cart options included in the breakfast rate. Rooms where a fantastic size and service was on point every step of the way. We arrived quite late after everything had closed so my only feedback would be a better late night room service menu as Athens airport is renounced for late night arrives I would assume it would be fairly common for guests. But overall a fantastic hotel with brilliant sustainability credentials to match. Well done team!

Dishonest and Disrespectful – Worst Hotel Experience I booked a “Superior Acropolis Room” expecting the stunning views shown on their website (photo attached). Instead, we were given a room facing a wall (also attached). When we raised the issue, the staff claimed the photo was of a suite, only to backtrack after we forced them to check their website. The manager, unavailable for three days, was eventually reached by phone. His response? He argued that leaning out over the balcony to glimpse the Acropolis from the side counted as an “Acropolis view.” When we asked about the room in the website photo, they lied, claiming it faced the same wall, only to later admit it was on the opposite side of the hotel with a direct view of the Acropolis. Despite this, they refused to move us, insisting all such rooms were booked. The staff’s dismissive and dishonest behavior made this one of the most frustrating experiences of my life. They repeatedly tried to outsmart us with word games and lies. I strongly advise against staying here to avoid being treated with such blatant disrespect. The manager eventually offered to “solve” the issue by upgrading us to a suite for an extra €120 per night per room or refunding our money. Unfortunately, with two other rooms booked for elderly grandparents, moving all of us at 6 PM was impossible. We were left with no choice but to endure the lies and disrespect. This was not just disappointing—it was deeply disheartening. Dear Perianth Hotel Team, Thank you for your response below, though I find it deeply disappointing. While I appreciate your effort to explain, I must emphasize that your reply further highlights the dismissive and patronizing attitude we experienced during our stay. The issue was never about a misunderstanding of the room type description. It was about honesty, transparency, and how you handled our concerns. "Acropolis view," and refusal to acknowledge the disparity between the advertised photos and reality were incredibly frustrating. To then suggest I “should have spent more time researching the room” is both disrespectful and unprofessional. Guests trust a hotel’s website to accurately represent what they are paying for—this is not a failure on my part but on yours. Furthermore, when the manager offered an “upgrade” to a suite for €120 more per night, this felt less like a solution and more like an attempt to capitalize on our frustration. I stand by my experience and my review. Your unwillingness to acknowledge the legitimate concerns of a paying guest and your efforts to shift blame are truly disappointing. I hope this feedback encourages you to treat future guests with greater honesty and respect.

One of the best places we’ve ever stayed! You will never find better Customer Service anywhere, and the breakfast is amazing. The view of the Acropolis is spectacular. I would give it 6 stars if I could.

Excellent location, close to everything, and great for walking around the area at night. Friendly and pleasant staff, always ready to help at any time. Spacious and clean rooms. A fantastic experience, highly recommended.

I booked a Superior Acropolis Room at Perianth Hotel, trusting the photos on their website showing a direct Acropolis view. Instead, we were placed in a room facing a wall. What followed was an appalling experience where we were repeatedly disrespected, dismissed, and treated as though we were the problem.||||Misleading Acropolis View:||When we raised the issue, staff first claimed the website photo was of a suite—not our room. After much insistence, they checked their own website and confirmed it was, in fact, the same room type we booked. Then came the absurd explanation: “You can see the Acropolis if you lean out sideways from the balcony.”||Disrespectful and Patronizing Behavior:||Rather than acknowledging the glaring difference between what they advertise and what they delivered, they condescendingly suggested that I "should have researched the room better." This was not only insulting but completely unprofessional. A hotel’s website is meant to provide clarity—not trick guests with clever wording or misleading pictures.||Unreasonable Solutions:||The manager—only reachable by phone—offered an “upgrade” to a suite for an additional €120 per night or a refund. Given it was 6 PM and we had elderly grandparents in two other rooms, relocating was impossible. Instead of resolving the issue with understanding and empathy, they treated us as if we were unreasonable for expecting the room we booked.||At every step, we were met with dishonesty, excuses, and an attempt to outsmart us. The staff’s patronizing tone and dismissive attitude turned what should have been a relaxing stay into one of the most frustrating and upsetting experiences of my life.||||To anyone considering this hotel: expect misleading descriptions and photos, and prepare to be treated with complete disrespect if you raise any concerns. There are far better places to stay in Athens where honesty and guest satisfaction matter.

This hotel is lovely. It's perfectly placed in the city, besides cool restaurants, and the staff was lovely! Our balcony had a view of Acropolis!! Zen, the masseuse realigned all my chakras with the 60 minute and my husband said he loved it too! The in room cleaning was top tier AND they provided wash cloths. I would happily stay again. Gladly.

Nice hotel, very central to everything, all within walking distance.|Hotel itself is under renovation i believe so there was some noise early in the morning which was a bit of a put off. The reception area was a bit cramped but as said there is works going on.|The location is on a noisy street but to be honest didn't bother us, however we visited in low season so maybe it was much quieter than some of the reviews.|Big room, bed was ok, bathroom was ok, toiletries provided, along with robes and slippers, this were not of luxury standard.|Breakfast was good, staff very attentive and helpful.||Overall, great location, attentive staff, good breakfast.

Very nice staff, great breakfast options. You can either choose from the menu or get the whole buffet breakfast with plenty of choices. I loved the homemade cinamon walnut cake and energy bars made fresh daily at the hotel. It is also convenient for small groups, as we didn't stay at the hotel rooms but we had breakfast only. I can not rate the rooms, but the location, the facilities and shared breakfast space architecture is stunning and very aesthetically pleasing.

This hotel is located fantastically in what feels like a local neighbourhood that is alive with locals. It can be a little hard to find at first as they don’t have a prominent entry but that wasn’t an issue really. The design of the hotel itself is minimalist but very artistic and well appointed, the food for breakfast was great with a small buffet section and a la cart options included in the breakfast rate. Rooms where a fantastic size and service was on point every step of the way. We arrived quite late after everything had closed so my only feedback would be a better late night room service menu as Athens airport is renounced for late night arrives I would assume it would be fairly common for guests. But overall a fantastic hotel with brilliant sustainability credentials to match. Well done team!

Dishonest and Disrespectful – Worst Hotel Experience I booked a “Superior Acropolis Room” expecting the stunning views shown on their website (photo attached). Instead, we were given a room facing a wall (also attached). When we raised the issue, the staff claimed the photo was of a suite, only to backtrack after we forced them to check their website. The manager, unavailable for three days, was eventually reached by phone. His response? He argued that leaning out over the balcony to glimpse the Acropolis from the side counted as an “Acropolis view.” When we asked about the room in the website photo, they lied, claiming it faced the same wall, only to later admit it was on the opposite side of the hotel with a direct view of the Acropolis. Despite this, they refused to move us, insisting all such rooms were booked. The staff’s dismissive and dishonest behavior made this one of the most frustrating experiences of my life. They repeatedly tried to outsmart us with word games and lies. I strongly advise against staying here to avoid being treated with such blatant disrespect. The manager eventually offered to “solve” the issue by upgrading us to a suite for an extra €120 per night per room or refunding our money. Unfortunately, with two other rooms booked for elderly grandparents, moving all of us at 6 PM was impossible. We were left with no choice but to endure the lies and disrespect. This was not just disappointing—it was deeply disheartening. Dear Perianth Hotel Team, Thank you for your response below, though I find it deeply disappointing. While I appreciate your effort to explain, I must emphasize that your reply further highlights the dismissive and patronizing attitude we experienced during our stay. The issue was never about a misunderstanding of the room type description. It was about honesty, transparency, and how you handled our concerns. "Acropolis view," and refusal to acknowledge the disparity between the advertised photos and reality were incredibly frustrating. To then suggest I “should have spent more time researching the room” is both disrespectful and unprofessional. Guests trust a hotel’s website to accurately represent what they are paying for—this is not a failure on my part but on yours. Furthermore, when the manager offered an “upgrade” to a suite for €120 more per night, this felt less like a solution and more like an attempt to capitalize on our frustration. I stand by my experience and my review. Your unwillingness to acknowledge the legitimate concerns of a paying guest and your efforts to shift blame are truly disappointing. I hope this feedback encourages you to treat future guests with greater honesty and respect.

One of the best places we’ve ever stayed! You will never find better Customer Service anywhere, and the breakfast is amazing. The view of the Acropolis is spectacular. I would give it 6 stars if I could.

Excellent location, close to everything, and great for walking around the area at night. Friendly and pleasant staff, always ready to help at any time. Spacious and clean rooms. A fantastic experience, highly recommended.