Park Hyatt Shanghai on Postcard

"This high-ceilinged room with full-length windows affords panoramic river views, while the home-style furniture, warm lighting and booth seating make for a cosy feel. On the menu, Jiangzhe classics meet creative recipes that are rarely found elsewhere, such as steamed belt fish with fermented grains. Nicely pleated xiao long bao with umami-loaded soupy filling are simply unmissable – as are the appetisers." - Michelin Inspector

Dining Room

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@afar

"The tallest hotel in mainland China occupies floors 79 to 93 of the Shanghai World Financial Center, the 101-story skyscraper made by Mori Building, developer of Tokyo ’s Roppongi Hills complex. As expected, any room or public area in the property likely has jaw-dropping views. Interiors mirror the aesthetics of a cultured modern Chinese residence, with sequences of gates, halls, and chambers as thoroughfares, and earth tones complementing natural materials. Monochromatic rooms have walls finished in linen, lacquer, and slatted-wood panels, with generous daybeds, 24-hour butler service, and plasma televisions embedded in the bathrooms’ vanity mirrors. But really, no amenity can top the incredible views."

The Best Hotels in Shanghai

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@afar

"The tallest hotel in mainland China occupies floors 79 to 93 of the Shanghai World Financial Center, the 101-story skyscraper made by Mori Building, developer of Tokyo ’s Roppongi Hills complex. As expected, any room or public area in the property likely has jaw-dropping views. Interiors mirror the aesthetics of a cultured modern Chinese residence, with sequences of gates, halls, and chambers as thoroughfares, and earth tones complementing natural materials. Monochromatic rooms have walls finished in linen, lacquer, and slatted-wood panels, with generous daybeds, 24-hour butler service, and plasma televisions embedded in the bathrooms’ vanity mirrors. But really, no amenity can top the incredible views."

The Best Restaurants in Shanghai

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@cntraveler

"Asia's second most vertiginous hotel is on floors 79 through 93 of the Shanghai World Financial Center, in the Pudong district. All 174 generous-sized rooms provide jaw-dropping Shanghai or Pudong panoramas, cloud-like bedding, and cashmere-soft carpets, and come with extra touches such as diagrams to explain the light switches and even motion sensor-operated heated commode seats. Owner Minoru Mori, who built Toyko's groundbreaking Roppongi Hills complex, influenced the art here, which includes hundreds of kitsch ceramics by Liu Jianhua hanging from the ceiling of 100 Century Avenue, a highly recommended showplace restaurant on the ninety-first floor. Two additional restaurants and 12 elegant private dining rooms offer everything from comfort food such as soup dumplings to formal banquets."

Park Hyatt Shanghai

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@cntraveler

"No matter how long your trip is, book your stay at the Park Hyatt Shanghai: one of Asia's tallest hotels, it has spectacular panoramic views of the city, and comfortable rooms that will welcome you after a long day spent exploring."

Flight Deal: U.S. to Shanghai from $453 Round-Trip

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Irene W

Google

My first stay at Park Hyatt was more than 15 years ago as I often traveled to Shanghai for work. I cane back to visit this Dec after 7 long years, and the hotel remains as perfect as I remembered. Besides the amazing view, I enjoyed the exclusiveness of the hotel and its rooms. The rooms are simply perfect; from its design, condition, layout, quality to its cleanness- remain top notch! |The only “complain” I have would be the big dining table that’s placed in some of the rooms. It’s so not necessary but I am sure internally they are aware of the complains. |Otherwise, it’s a hotel I’d highly recommend to people who travel to Shanghai either for work or for leisure. Last but not least, bravo to the Park Hyatt Shanghai management, maintenance and the clean crew for keeping the place impeccable!

John Moyes

Google

It was easily one of the best hotel experiences I've had. The team was incredibly helpful and accommodating. The front desk team spoke English well, so it made it easy to navigate check in and other services. The views from the lobby, wellness area, and rooms are incredible! Highly recommended.

Eric P

Google

I went to the 悦轩 restaurant for dinner with some old friends. We didn’t stay at the hotel. I arrived a bit early before our reservation time and was taken to our table. For some reason they couldn’t do a coat check for me neither did anybody check on me to see if I wanted to order any drinks or anything before the other guests arrived. An odd start to be honest. After we all sat down at the table the service became ok and food was excellent. I hope your service can be up to par with your food in the future. It seems amateur at the moment and it’s definitely not a Park Hyatt should have.

jimmy l

Google

During my recent stay at the Park Hyatt Shanghai, I was thoroughly impressed by the outstanding service provided by the team, particularly Kelin, Fany and Joanna. ||The stunning views, design and impeccable service make Park Hyatt Shanghai one of the finest hotels I’ve ever stayed in. I want to extend my heartfelt gratitude to Kelin, Fany and Joanna for their dedication and effort. I highly recommend this hotel to anyone visiting Shanghai and look forward to returning soon!||十分值得推荐的上海柏悦酒店。

Kevin L

Google

If there were a vote for the worst-managed Park Hyatt hotels in the world, Shanghai would certainly rank high on the list. It is not difficult to notice that this hotel is poorly managed. The fault does not lie with the staff but rather with the management team, as there is clearly a lack of proper staff training! It is not that the staff does not want to serve and do a better job; they simply have not been provided with sufficient training. We traveled with children. We had to request children's amenities, which were NEVER delivered. Most other hotels do it without us having to ask at all as they could see from the reservation details. I ordered room service at midnight. No one answered the phone, and I had to wait by the phone for a callback to avoid waking the children. Very limited food options. I placed an order and received another call informing me that the selected option was not available. Very unimpressive breakfast, both in terms of variety and food quality. No attempts were made to manage peak hour traffic. Guests went to the noodle station and received a unanimous response of "come back in 5 minutes," only to find out that there was no system for honoring orders and order sequence. We had an early checkout, so we stopped by the front desk, but we only received a response that the hotel does not offer takeaway breakfast for guests who leave early or are in a hurry. Only after informing the staff that this response surprised us, as it seems like a typical added service in other 5-star hotels, did we receive an affirmative response. All of the above situations are not major service failures, but the fact that they occurred within just 3 nights speaks for itself.

Haoyu W

Google

The Park Hyatt Shanghai was perfect! The concierge service was so thoughtful, check-in was super smooth, and the room was spacious and comfortable. Tony Chi’s design is truly stunning. Breakfast was plentiful and delicious. Very satisfied!

Sean L.

Google

This hotel is truly amazing. At 80 floors high, it was a really unique experience to be sleeping up in the clouds! The rooms are spacious and clean, the views were magnificent, and the beds were extra comfortable. The location is perfect, as it is in the central area of Shanghai. The pool was also very long, the spa was fabulous, and the views that you can get from the pool are just so exasperating. The aesthetics of the hotel are also well-designed, and it was just an amazing experience overall. Would definitely come here again with any chance that I have.

Sam H

Google

The Park Hyatt Shanghai offers an exceptional experience, combining luxurious rooms with stunning city views. The staff's impeccable service and attention to detail make every stay unforgettable. From the elegant ambiance to personalized touches, the hotel ensures comfort and sophistication, creating a perfect retreat in the heart of Shanghai.

Irene W

Google

My first stay at Park Hyatt was more than 15 years ago as I often traveled to Shanghai for work. I cane back to visit this Dec after 7 long years, and the hotel remains as perfect as I remembered. Besides the amazing view, I enjoyed the exclusiveness of the hotel and its rooms. The rooms are simply perfect; from its design, condition, layout, quality to its cleanness- remain top notch! |The only “complain” I have would be the big dining table that’s placed in some of the rooms. It’s so not necessary but I am sure internally they are aware of the complains. |Otherwise, it’s a hotel I’d highly recommend to people who travel to Shanghai either for work or for leisure. Last but not least, bravo to the Park Hyatt Shanghai management, maintenance and the clean crew for keeping the place impeccable!

John Moyes

Google

It was easily one of the best hotel experiences I've had. The team was incredibly helpful and accommodating. The front desk team spoke English well, so it made it easy to navigate check in and other services. The views from the lobby, wellness area, and rooms are incredible! Highly recommended.

Eric P

Google

I went to the 悦轩 restaurant for dinner with some old friends. We didn’t stay at the hotel. I arrived a bit early before our reservation time and was taken to our table. For some reason they couldn’t do a coat check for me neither did anybody check on me to see if I wanted to order any drinks or anything before the other guests arrived. An odd start to be honest. After we all sat down at the table the service became ok and food was excellent. I hope your service can be up to par with your food in the future. It seems amateur at the moment and it’s definitely not a Park Hyatt should have.

jimmy l

Google

During my recent stay at the Park Hyatt Shanghai, I was thoroughly impressed by the outstanding service provided by the team, particularly Kelin, Fany and Joanna. ||The stunning views, design and impeccable service make Park Hyatt Shanghai one of the finest hotels I’ve ever stayed in. I want to extend my heartfelt gratitude to Kelin, Fany and Joanna for their dedication and effort. I highly recommend this hotel to anyone visiting Shanghai and look forward to returning soon!||十分值得推荐的上海柏悦酒店。

Kevin L

Google

If there were a vote for the worst-managed Park Hyatt hotels in the world, Shanghai would certainly rank high on the list. It is not difficult to notice that this hotel is poorly managed. The fault does not lie with the staff but rather with the management team, as there is clearly a lack of proper staff training! It is not that the staff does not want to serve and do a better job; they simply have not been provided with sufficient training. We traveled with children. We had to request children's amenities, which were NEVER delivered. Most other hotels do it without us having to ask at all as they could see from the reservation details. I ordered room service at midnight. No one answered the phone, and I had to wait by the phone for a callback to avoid waking the children. Very limited food options. I placed an order and received another call informing me that the selected option was not available. Very unimpressive breakfast, both in terms of variety and food quality. No attempts were made to manage peak hour traffic. Guests went to the noodle station and received a unanimous response of "come back in 5 minutes," only to find out that there was no system for honoring orders and order sequence. We had an early checkout, so we stopped by the front desk, but we only received a response that the hotel does not offer takeaway breakfast for guests who leave early or are in a hurry. Only after informing the staff that this response surprised us, as it seems like a typical added service in other 5-star hotels, did we receive an affirmative response. All of the above situations are not major service failures, but the fact that they occurred within just 3 nights speaks for itself.

Haoyu W

Google

The Park Hyatt Shanghai was perfect! The concierge service was so thoughtful, check-in was super smooth, and the room was spacious and comfortable. Tony Chi’s design is truly stunning. Breakfast was plentiful and delicious. Very satisfied!

Sean L.

Google

This hotel is truly amazing. At 80 floors high, it was a really unique experience to be sleeping up in the clouds! The rooms are spacious and clean, the views were magnificent, and the beds were extra comfortable. The location is perfect, as it is in the central area of Shanghai. The pool was also very long, the spa was fabulous, and the views that you can get from the pool are just so exasperating. The aesthetics of the hotel are also well-designed, and it was just an amazing experience overall. Would definitely come here again with any chance that I have.

Sam H

Google

The Park Hyatt Shanghai offers an exceptional experience, combining luxurious rooms with stunning city views. The staff's impeccable service and attention to detail make every stay unforgettable. From the elegant ambiance to personalized touches, the hotel ensures comfort and sophistication, creating a perfect retreat in the heart of Shanghai.

Park Hyatt Shanghai

Park Hyatt Shanghai

Photos

Highlights

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