Parachute Home

Great store, lots of products to see and touch (always important when buying bedding or towels). Staff very attentive and helpful. Parking in this area can be a challenge. If you park a few block down, on Rose, there are two hour no meter spots.

Really uncomfortable vibe at the store. This is so awkward to write. One associate is frantic trying to talk to all the clientele coming in ( 2-4 clients at the store) while the other associate i think her name was Sophia with short blonde hair, just stands there staring at you silently with an angry bored expression arms folded and will shrug when you talk to her or avoids eye contact while giving broad answers. The first girl with the blonde ponytail is really nice and welcoming but had really anxious energy and would tell you ok think about it and I’ll be back and then run over to another client and I felt bad she was the only one trying to do it all. I gave 2 stars because it was nice to be able to come in to the store and feel the fabrics to be able to decide what you like and the first associate seemed nice just anxious and overwhelmed. I wanted to purchase a lot more but just felt so strange and it’s very hot in the store. This was my first time at the store and my first time purchasing parachute. I expected a better quality environment for the prices.

Very slick store for robes, bed sheets, blankets and more. Really nice products many of them organic.

Everyone is so helpful and store is beautiful!! Complementary coffee, snacks and treats for the pups is lovely.

This store is amazing. I walked in today and was greeted by the sweetest workers. I didn’t get their names but these 2 young women were beyond incredible. They helped me find the perfect sizes, gave me recommendations on fabrics, and even provided me tips on washing my new stuff. I also came in with a return and the young women helped me with it fast and the return posted on my bank account immediately! I don’t write reviews often, but these 2 women deserve recognition. Everything here is soft, beautiful and worth the price. Parking is a bit tricky but you can still find many open spots down the block in the neighborhood.

Ordered a linen percale quilt in 2017. Love the quilt but the LINEN side DOES NOT wear well. Permanently damaged after 2.5 years of use. I follow the care instructions perfectly. Emailed Parachute customer service. Responded promptly but told me to rotate my quilt with another frequently (who has that kind of money) to prolong material lifespan. Also, Parachute DID NOT post my product review on the its website; not very open to honest reviews. If you are going to make the expensive investment for this quilt, know that the product gets damaged and may not last.

Wow, talk about incredible customer service! I initially ordered some products and we had a little hiccup. I contacted Parachute and their team went way above and beyond the call of duty to ensure I was satisfied. They were not only helpful but also very efficient in solving my problem. I know millennials are prone to exaggeration, but I kid you not, this was the BEST customer service experience I've ever had. As a new home owner I am slowly decorating my home and parachute will be there every step of the way. Love their product and LOVE their team.

So disappointed in Parachute. I bought these sheets in February….they didn’t even last a year. I tried emailing the corporate help email since I bought them online and no response.

Great store, lots of products to see and touch (always important when buying bedding or towels). Staff very attentive and helpful. Parking in this area can be a challenge. If you park a few block down, on Rose, there are two hour no meter spots.

Really uncomfortable vibe at the store. This is so awkward to write. One associate is frantic trying to talk to all the clientele coming in ( 2-4 clients at the store) while the other associate i think her name was Sophia with short blonde hair, just stands there staring at you silently with an angry bored expression arms folded and will shrug when you talk to her or avoids eye contact while giving broad answers. The first girl with the blonde ponytail is really nice and welcoming but had really anxious energy and would tell you ok think about it and I’ll be back and then run over to another client and I felt bad she was the only one trying to do it all. I gave 2 stars because it was nice to be able to come in to the store and feel the fabrics to be able to decide what you like and the first associate seemed nice just anxious and overwhelmed. I wanted to purchase a lot more but just felt so strange and it’s very hot in the store. This was my first time at the store and my first time purchasing parachute. I expected a better quality environment for the prices.

Very slick store for robes, bed sheets, blankets and more. Really nice products many of them organic.

Everyone is so helpful and store is beautiful!! Complementary coffee, snacks and treats for the pups is lovely.

This store is amazing. I walked in today and was greeted by the sweetest workers. I didn’t get their names but these 2 young women were beyond incredible. They helped me find the perfect sizes, gave me recommendations on fabrics, and even provided me tips on washing my new stuff. I also came in with a return and the young women helped me with it fast and the return posted on my bank account immediately! I don’t write reviews often, but these 2 women deserve recognition. Everything here is soft, beautiful and worth the price. Parking is a bit tricky but you can still find many open spots down the block in the neighborhood.

Ordered a linen percale quilt in 2017. Love the quilt but the LINEN side DOES NOT wear well. Permanently damaged after 2.5 years of use. I follow the care instructions perfectly. Emailed Parachute customer service. Responded promptly but told me to rotate my quilt with another frequently (who has that kind of money) to prolong material lifespan. Also, Parachute DID NOT post my product review on the its website; not very open to honest reviews. If you are going to make the expensive investment for this quilt, know that the product gets damaged and may not last.

Wow, talk about incredible customer service! I initially ordered some products and we had a little hiccup. I contacted Parachute and their team went way above and beyond the call of duty to ensure I was satisfied. They were not only helpful but also very efficient in solving my problem. I know millennials are prone to exaggeration, but I kid you not, this was the BEST customer service experience I've ever had. As a new home owner I am slowly decorating my home and parachute will be there every step of the way. Love their product and LOVE their team.

So disappointed in Parachute. I bought these sheets in February….they didn’t even last a year. I tried emailing the corporate help email since I bought them online and no response.