Palais Namaskar

The only bad thing was that we only stayed for 2 nights. The Hotel is incredible, we were upgraded to a Suite and we LOVED it. |The staff was incredibly friendly and the restaurant was just great. We had every single meal there and we enjoyed each one of them very much.|We will definitely come back!!|Thanks!!

A beautiful venue, every corner is made with care, we had our little house with a big shower and swimming pool, we felt so privet. |Service was perfect, from the reception to the housekeeping and with out forgetting the staff at the restaurant.

The hotel and its facilities are incredible, the architecture is great and the whole area was clean and pretty. However, the food service was poor. Whilst the food and staff were super a 2 course dinner often took >2 hours. This wouldn’t be unreasonable for a packed hotel however we couldn’t help but notice the lack of people at dinner. At most there were usually 3 other tables dining at the same time as us. Also, whilst the pool was beautiful and a nice sun trap the hotel let in dozens of day guests between 11:30 and 5:30. These day guests were mostly loud, annoying and poorly behaved. They were not at all the demographic we were planning to be spending the day around at a 5 star hotel. This was the most disappointing thing about the hotel we found as it meant unless you had headphones on you would constantly be ambushed by screaming children and adults alike. The music was also appalling and the playlist being used contained mostly very poor covers of pop songs and would be played on repeat all day every day. On the whole, it is a beautiful hotel with lovely staff but it is clearly being managed poorly from higher up.

It was a wonderful and enchanting new experience and we immersed in another world. Every wish was fulfilled and the services ( room; restaurant ;) were excellent ;|the peace and time to meditate was extraordinary.|We enjoyed a lot and we will come back as soon as possible ;

Hotels have two components. Facilities and management. The facilities here are five star bordering on six. Somebody built an amazing palace a long time ago that the hotel now benefits from. The trickier part is management. The hotel is poorly managed, which is a shame as the staff are smiley and helpful but decisions are being made above their heads which are very uncommercial. Specifically: the music at the pool is all mural/covers of songs that were never hits in the first place..it plays on constant repeat and is predominantly US soul and R+B, which I happen to detest. But even fans of those genres would get fed up with the music within a day. Second problem: hordes of chavvy day trippers who take over the only pool most days from 11.30 onwards. This includes hordes of teenage Instagrammers preening around the edges all day. Third problem : pricing. In peak August holiday season the hotel was at best 30% full. The reason is it is very expensive. Once you check in you are then skinned alive for lunch and dinner (expect to spend £500/day for a family of four assuming not much drinking), both of which take ages (at least two hours). The good news is I have the fix for the hotel. 1. Reduce prices and ban day trippers. You won’t need them because occupancy will go up. 2. Simplify the menu and cut the prices in half and include some light dishes that are not $35 each. 3. Change the music, urgently. Get a consultant in if necessary. To end on a positive note, the hotel is spectacularly beautiful and well equipped and has beautiful gardens. Just needs to wake up and be more commercial.

We spent one night at Palais Namaskar, and the experience was overall very pleasant. The most striking features are the incredible and magnificent architecture, both during the day and at night. The rooms are very luxurious, and we highly recommend the room with a private pool. We regret not upgrading our room as the basic room small garden face a wall. We would recommend upgrading to the one with a private pool. However, some prices seemed outrageous, such as €6 for a coffee and €9 for a bottle of water… especially when it’s 40+ Celsius outside. Additionally, during our weekend stay, most visitors were there on a pool day pass. From noon onwards, the atmosphere became much less calm and peaceful, with a crowd of non-residents around the pool. Another good reason to get a private pool. The quality of the food is very good, with prices that are a bit high but justified. Another downside is that the pool water was somewhat milky due to sunscreen, which isn’t great for a 5* hotel. Despite these few drawbacks, Palais Namaskar is a truly sensual hotel where spending at least one night can be worthwhile to enjoy the magic of the place. As for the service, it is good, but not up to the level of some other riads that offer a much more personalized and friendly service. Final note: better to go with no kid ;)

This place was exquisite, you are met with jasmine lined walkway to reception, the instant aesthetic and charm of an Moroccan palace with the beautiful fragrance that meets you is breathtaking. This is just the start of this beautiful Oasis. We were taken then to the room. Beautiful Room with reception area, large Bedroom hall way to a large egg bath and separate shower. Then the curtains were pulled back to expose the plunge pool patio, it has a double sun bed, table and chairs and an exotic palm lined pool with separate plunge. Wow! I have never been to a place where the room was more appealing than the pool area. The grounds are full of beautiful Arabian architecture accompanied by luscious flowers and trees, hurricane lamps line every walk way. Food was incredible. (they serve western menu but chose the traditional Moroccan) breakfast also great, good choice, pool was lovely but chose to stay by our room most of the time. My only dislike would be that we had the end room and found it quite noisy with traffic at times which stole the tranquillity of the place. This place will not disappoint, Spa also amazing. if you want total relaxation this is definitely for you. Thank you also to the staff Azizi and Sophian for making our stay.

If I can give 0 stars ,I would. Beautiful architecture and grounds. And that's where it ends. The staff is so rude it's almost unbelievable. This is the coldest welcome we've had during our whole stay in Morocco and we switched 4 hotels. We had purchased a day pass to enjoy the pool and have lunch. We never received information on when to arrive so we were at the property at 10 45 am. We were greeted by an extremely bitter waiter that made us show the email to check if we are not lying even though we've already passed through reception because the pool opens at 12. Instead of apologizing that we couldn't reach the property (despite us sending multiple emails) and being welcoming he was so hostile making faces to the other waiter and showing us to one table. We ordered 2 coffees (espresso) for which we paid 160 mad. If I pay that much for an espresso I'd at least like it to come with some positive attitude towards me. We ended up not staying for the day because the whole attitude of the pool area staff was so poor. We went to the reception to explain the whole situation and while the receptionist was a sweet young lady they did nothing to remedy the situation. We ended up waiting for our driver at a table in the garden where they wouldn't even offer us a glass of water. Horrendous experience and terrible customer service.