Osmow's Shawarma

Update Feb 20, 2025 The manager reached out, took accountability, apologized and remade my order. The apology was very genuine and I went again couple weeks ago and today and the staff were kind and food was good. I ordered Osmows for the first time on door dash and it asked me what spice level I wanted and I chose hot (check photos attached). It doesn’t say anything about the portion of spice only the level so one would assume the spice level would be high and they would put a small portion over the food but they poured soo much I couldn’t even taste the Philly sauce or rice. Door dash couldn’t help me so I ended up going to the location and they were rude and arguing saying I should know that it’s 3 lines of hot sauce which they definitely put more than 3 lines. I asked if they could just remake cause I’m a new customer and they refused. I asked for a manager and they refused. Horrible customer service/accountability and I’m never ordering again. So disappointed.

I love Osmow’s for the taste. Staffs are treating customers very nicely. However, on a couple of recent visits I mentioned I do not want the fries to be deeply over fried and seems no body cares of the health and well being of the customers, my added photo is showing the portion I did not eat because of being over greasy and literally fries are burnt. I would recommend to ask the staff to avoid putting the fries in deep oil for long time.

Food and service is very good. I came here with a friend who was visiting the country and the food and service was very good. The employees are welcoming and nice to talk to. I highly recommend the lamb shawarma wrap and you can make it spicy. Also the Greek salad is very good. Definitely worth coming to alone or with friends

Absolutely thrilled with Osmows Swarma! As a regular customer, I can confidently say their service is consistently outstanding. The quality of the food is always top-notch, and the staff is friendly and attentive. Keep up the fantastic work—you guys are rocking it!

Osmow’s Shawarma never disappoints! Their shawarma is packed with flavor, perfectly seasoned, and always fresh. Whether you go for the classic chicken shawarma wrap, the on-the-rocks platter, or the juicy beef options, the portions are generous, and the garlic sauce is absolutely addictive. I also love that they offer different spice levels, so you can customize your meal to your preference. The fries are crispy, the rice is well-seasoned, and their signature sauces add the perfect kick. Plus, the service is quick, and the staff is friendly. If you’re craving authentic and flavorful Mediterranean food, Osmow’s is definitely worth a visit! Highly recommend!

I loved hospitality of Shubham and Harpreet. Great portion and clean environment. It ends with a cute note for all valuable customers. Thank you

It was my first time coming to this location at Billy Bishop and for sure I will be back. The customer service I received from Sean was absolutely helpful and he was very happy to answer all my questions. He was a delight and made great suggestions, which helped me decide what to order. The food was so delicious and worth the money I spent. Thanks again Sean.

The staff's service is great here and they greet here very well. The food is very tasty as compare to other.