Orpheum Theatre

The interesting architecture of the theater will take you back to distant, majestic times. The stage is clearly visible from any seat. I liked the performance - the actors played beautifully. The stormy ovations were proof of that. I recommend it

We attended the Mrs Doubtfire musical and I must say that it has been the best musical I have ever seen. Lively, entertaining and funny, with a very neat scene display. A must for anyone from SF or who would like to remember that film. A nice tribute to Robin Williams.

If you like dated architectural theatres this is your place. Clean bathroom s and well appointed Staff members with close seating and good sight- lines. They have a bar and allow drinks at seating.

Incredible play! The talent was excellent. The seat that I thought was great when making the purchase online I wouldn't make again, especially since I've seen many different events here. The seat was front row left to center. I couldn't fully see the stage, props, etc. So now, in the future I be seated center but towards the back.

I recently saw Wicked here and while the production was absolutely amazing, I would caution larger individuals like myself to be picky when choosing a seat. There is very little room between rows and I believe there’s more space in an airplane than these seats. Something I discovered was that there is a lot more space between rows up to row “J” and then the space significantly decreases! There is also very limited bathroom access for the mad rush of people who are trying to go to the bathroom during intermission. I will definitely see future performances here, but will make sure to get a seat in row “A” through “J”! Also, the side seats are cheaper but still good as one can view the entire stage still.

Great theater in SF 🎭🎶 They often have shows from Broadway on tour. They have three floors, orchestra, mezzanine and balcony. I stayed in the mezzanine and the seats offered a great view to the stage. At the entrance, they check all small bags, and the tickets can be shown online (without pickup at the box office). The theater is pretty on the inside and great for plays and musicals.

This theater is gorgeous. I saw The Book of Mormon here last year. I was seated in the upper section and could see and hear everything perfectly!

My son & I saw Funny Girl while in town visiting family. Wow! What a cool, old building! Just fantastic. Everyone was really nice. They do a bag check, so be prepared. There are concessions to buy before the show & a really lovely lounge for drinky drinks! And what a stellar performance! 🤩 Amazing. The most professional show I've seen yet. A+

The interesting architecture of the theater will take you back to distant, majestic times. The stage is clearly visible from any seat. I liked the performance - the actors played beautifully. The stormy ovations were proof of that. I recommend it

We attended the Mrs Doubtfire musical and I must say that it has been the best musical I have ever seen. Lively, entertaining and funny, with a very neat scene display. A must for anyone from SF or who would like to remember that film. A nice tribute to Robin Williams.

If you like dated architectural theatres this is your place. Clean bathroom s and well appointed Staff members with close seating and good sight- lines. They have a bar and allow drinks at seating.

Incredible play! The talent was excellent. The seat that I thought was great when making the purchase online I wouldn't make again, especially since I've seen many different events here. The seat was front row left to center. I couldn't fully see the stage, props, etc. So now, in the future I be seated center but towards the back.

I recently saw Wicked here and while the production was absolutely amazing, I would caution larger individuals like myself to be picky when choosing a seat. There is very little room between rows and I believe there’s more space in an airplane than these seats. Something I discovered was that there is a lot more space between rows up to row “J” and then the space significantly decreases! There is also very limited bathroom access for the mad rush of people who are trying to go to the bathroom during intermission. I will definitely see future performances here, but will make sure to get a seat in row “A” through “J”! Also, the side seats are cheaper but still good as one can view the entire stage still.

Great theater in SF 🎭🎶 They often have shows from Broadway on tour. They have three floors, orchestra, mezzanine and balcony. I stayed in the mezzanine and the seats offered a great view to the stage. At the entrance, they check all small bags, and the tickets can be shown online (without pickup at the box office). The theater is pretty on the inside and great for plays and musicals.

This theater is gorgeous. I saw The Book of Mormon here last year. I was seated in the upper section and could see and hear everything perfectly!

My son & I saw Funny Girl while in town visiting family. Wow! What a cool, old building! Just fantastic. Everyone was really nice. They do a bag check, so be prepared. There are concessions to buy before the show & a really lovely lounge for drinky drinks! And what a stellar performance! 🤩 Amazing. The most professional show I've seen yet. A+

I can't believe I haven't written a review of Orpheum Theatre despite so many visits here to see numerous Broadway shows. Over the years, I have seen shows including Phantom of the Opera, Beauty and the Beast, Aladdin, and Lion King. This is a gorgeous theater, the best one in San Francisco to watch traveling Broadway productions. It's always a treat to visit the Orpheum Theatre, which is a locally designated San Francisco landmark. If you're able to do so, if you go in the afternoons around 4-4:30pm on a weekday (not sure about weekends), you can get discounted tickets from the box office. I did this one time after work for Phantom of the Opera, and got to sit in the orchestra for a discounted price, which was so fun! This is for sure the go-to theater for Broadway shows in San Francisco!

This theater was built in 1926. The seats themselves are comfortable. Well cushioned. The width of the seats are even spacious for the tush. BUT, there is absolutely no elbow or leg room. You have to place your hands on your knees and sit like a statue for the duration the show. Otherwise you will bump arms AND legs with your neighbor. Being uncomfortable takes away from the overall experience. I couldn't wait for the show to end. Don't be discouraged about sitting in the balcony. The Orpheum is small and intimate. The venue itself is beautiful!

Mrs Doubtfire is so good!! One of the better productions lately... highly recommended! Who would forget the movie hit Mrs. Doubtfire by the wondeful, late, Mr. Robin Williams? This musical production is true to the movie with all the wondeful scenes and great attention to all the detail. If you don't know the movie - watching the movie before seeing the musical is highly recommended.

Love it. Definitely a great place to watch musicals. Try it out if you haven't before. It gets stuffy and hot so wear layers and dress appropriately

Just got out of the MJ production... it was awesome! Music, sets, cast, dancing. Effects were incredible! If you can still get tickets, go to see it. We used to parking app and paid $60.. I'm not sure it was necessary or worth it. Since I'm from out of town, I'm not familiar with the parking and was nervous about the area. We attended the matinee so it did not feel scary Rocking out at the end was awesome. I loved it!

When the SFO was on strike, I went to Wicked instead, not having seen it. Pretty sold out, only a few tickets left! The theater is one of those grand old dames with a lot of baroque details and design, close to the complex of other arts venues and city hall. The place was NOT designed well for large crowds: bathroom lines were long and down the stairs, food and drinks were a little hard to get to, the hallway leading to the back of the theater is unnaturally narrow; however they seem to know how to help the crowd well enough despite this. All food and drink were allowed inside: what follows is stained and dirty carpets/seats but they were comfortable. The sound system and lighting seemed to work well and the production was high level.

The Orpheum Theatre is a large venue that seats almost 2,000 people and therefore perfect for a production as towering and magnificent as The Lion King. In the 15 years since I've been away, the Orpheum is beginning to look down at the heels with chipped wood, aisle-side arm rests that break away too easily (to accommodate late-comers, it's too narrow for disabled seating) and tired, blood red carpeting and velvet seats. Soaring ceilings, cornices an odd homage to gothic architecture, but in the dark the theater's magic comes to life with the belief you're in Africa with the shimmering, hot sun and dust rising from the sand.

The show was excellent and had a wonderful night. However, I hate coming to the Orpheum theatre. * Parking. It's around $30 for parking. If that's expensive or cheap, I have no clue in today's world. * The vicinity. The area is just horrible. Human feces on the ground. Permanently closed Whole Foods. Tons of homeless people around. Aggressive drivers honking around. Guests were fast walking to their cars. * It's an old building. Opened in 1926. * A well designed theater gives everyone a clear view of the stage. This place does not. I was seated next to the center isle so the guy in front's head is blocking my view. I'm sure I'm blocking the guy behind me's view too. * Loud air conditioning turned on during the show that caused everyone to start coughing. It was loud. Everyone kept looking up wondering what it was. * The seats were crunched like a Southwest Flight. Kept getting kicked in the back, but I don't blame the person behind me. * QR code to order drinks to your seat? Probably good for Orpheum's money, but this is a horrible idea for guests that are here to enjoy the show. * Please close the doors once the show starts. Let them in once the song ends. Why ruin the show for everyone that were responsible and came seated on time? Anyways, I know The Orpheum is a historical building and we all have a lot of memories with it so sorry to rant about it. To end on a positive note, the staff members were very helpful and friendly!

Everyone, go see Mrs Doubtfire, based in SF. There was one joke of how expensive it is to rent in SF. Look for Janet Reno. The voice of Kermit, thr frog or Darth Veder. It was funny and touching. The singing was amazing. Everyone did such a great job. If you stand in line around 4:30 pm, you can buy cheap tickets which start selling at 5:30. It is so worth it. The show starts at 7:30 and ends at 10:20 pm. Parking was as expensive as the tickets. Long live musicals!

Since my last review, I've seen Hamilton here in November 2019 with Judi M. with rear/side mezzanine tickets via Goldstar, and most recently, Disney's The Lion King in December 2023 with Sonia C, in the left orchestra section row U. I tend to stick to weekend matinee showings, but on rare occasion may attend a weeknight performance if it's a short run. The Orpheum is convenient to the Civic Center BART station, located at the corner of Market and Hyde at 8th Street. I also usually reserve parking in advance; on SpotHero this time I reserved a space at the SOMA Grand Garage which is less than a 5-minute walk (0.1 mile) down 7th to Market, although the theatre's recommended garage is actually the Trinity Garage right across the street. A lot of unhoused folks in the vicinity, although I did also see a decent police presence as well. Not sure if there is a purse size policy, but security checked bags at the door. Sonia's pepper spray was prohibited from being brought into the theater, but was able to be "checked" with head of security and reclaimed after the show. Security staff was polite, as were the ushers at the door to the orchestra section. E-tickets were able to be scanned from smartphones. Note that for Lion King, curtain time was strict and latecomers were subject to a 20-minute wait to be seated by staff -- in the meantime watching the start of the show from the lobby or VIP area on small monitors. These monitors were smaller than some of the wall posters, to give you an idea. We had orchestra seating this time, but be aware too that there are no elevators to access the upper levels (stairs only), the one elevator I saw goes between the VIP area and the basement restrooms. Seats are old (some need a little coaxing/help to fold up on their own), and cramped tight. The interior of the entire building is lavishly carved and ornately decorated, acoustics okay. Live orchestra for this show. Another reviewer mentioned that seat cushions/boosters are available for little people (young and old) too, good to know! I didn't leave the seats during intermission, but I did not notice the lights flash/blink to indicate people should return to their seats, so mind the time. I did not brave the restrooms line or concessions during intermission, but for the kiddos I did see buckets of popcorn for sale, kid-friendly and Lion King-themed adult cocktails. The tour also had merchandise for sale such as shirts, hoodies, blankets, ornaments, plushies, magnets, keychains, pins, totes, drawstring/cinch bags, water bottles, mugs, souvenir programs, soundtrack CDs, dolls, snowglobes, etc. The staff at the merch area seemed busy whether size exchanges, refunds, or keeping the lines moving. If you don't want to pay for the professional photo op at the VIP area, there are usually posters framed near the box office, or the mural on the wall near the main entrance. The marquee can be too tall though for a good selfie.

LION KING @ ORPHEUM THEATRE was spectacular. The show was truly amazing with every scene and every prop and song just awe inspiring! We had the orchestra seats so it was extra special since we were so close. With all the live action in the aisles. Show was packed with young and old family members. This North American Tour is presented by Disney. And they make sure to bring that sand joy and passion to the project ... One of my favorite songs.. Lea halalela... can't wait to see it again !!

Always a great place to see the best Broadway shows. We are lucky to have this gem in the bay area for all us theater buffs.

We went to Orpheum Theatre yesterday to see the Lion King performance. It's my second time going to this theatre. It's such a beautiful theatre. We rode the BART to get to the theatre. It's very convenient, you just walk up the stairs from the BART and you're pretty much there. Inside they had merchandise available to purchase for the Lion King and they also had snacks and beverages to drink. The Lion King performance was great! We loved all the costumes and the singing and everything. There was also a QR code on the seats to order snacks and drinks so you wouldn't have to stand in line. We tried out the QR code and ordered some snacks. It was very reliable and our snacks came out delivered to our seat pretty quick. We got a bottle water, Red Vines, and a bucket of popcorn. It was a bit pricey but it was nice to have a snack while watching the performance. I hope to come back to check out their next performance the next time we are in town.

The Orpheum is always a treat to visit. The architecture inside the auditorium is a perfect backdrop for any show. I'm so glad they now allow you to bring in beverages and snacks! Bathroom lines, especially for women, are notoriously long. There are stairs involved! Luckily, nice dirty handrails as well. Pro tip, the lines for concessions are shortest in the front bar area, facing the front windows

Saw the Michael Jackson Musical here at this beautiful theater. The seats were comfortable. Sat at the left side of the Orchestra section 27 row back, not bad seats but next I would get center. Overall the theater is very clean and the staff was very helpful!!!

The Michael Jackson Musical is a heartfelt tribute to the King of Pop. This musical offers a captivating experience that celebrates Michael Jackson through great music and stunning visual performance. The story leads the audience through Michael's life as a child prodigy to his rise to global superstardom. It chronicles the life and career of Michael Jackson with authenticity and reverence. The narrative delves into all MJ's personal struggles, and triumphs. I was genuinely touched by humanity hidden behind the legend that was Michael Jackson.

First time going here and saw the legend John Cleese in a full venue. Great place to see events. The seats are a little small but overall it's very nice inside and I would go to see something else here.

First and foremost, I love going to the theatre! there's just something about going out on a night to the City and watching a performance. Especially at the beautiful Orpheum Theatre. I've been here a few times and most recently saw the Lion King. Spectacular! Pro tip: I use the SpotHero APP to reserve parking ahead of time when going into the City. Ensures a good spot in a garage so it will be close to the theater when getting out late.

Revisited again here to watch lion king and learned something new. Doors are opened to seating about 30 min before the show. Booster cushions for little ones or shorties like me are only available at door 5. Larry ( the volunteer at this important area) may first come across as grumpy but was actually quite nice once you start to chat with him. Everyone was still a joy to interact. They try really hard to keep the show going right. If I have to provide constructive advice, things will include: - restroom... the lines are insane.... - food and drinks.... Again.... Lines are insane..... some vending machines could have helped. The rush was too much to beat with children.... But we will still come back for more... the details of this place is just so beautiful. I appreciate the small window to peak into the history and the old days.

I've seen numerous broadway shows and musicals here over the years, ever since I was a kid, including Miss Saigon, Wicked, Avenue Q, Phantom of the Opera (multiple times), and most recently, Aladdin. The production and performances are always amazing. This past weekend, we tried a couple of their themed specialty cocktails (Never Had a Drink Like Me, and Sands of Time), and both were pretty tasty. It was a bit stuffy in the lounge before the show, but plenty of seating available to hang out with friends and family while enjoying our drinks and snacks (they don't offer actual meals here). In the auditorium, there are no cupholders with the seats, so that's an inconvenience. However, the view of the stage is decent from most seats, whether sitting in the orchestra sections or the balcony (I've sat pretty much everywhere in this venue). The architecture and decor at this theater are beautiful, I try not to take for granted just how impressive it is, having been here so many times. The service is great too, from ushers to bartenders, I've never encountered a problem. My friend has even made special requests for accessible seating and they are always very helpful and accommodating. Some of the most beloved musicals take place at the Orpheum Theatre, so I have no doubt I'll find a reason to return yet again.

Went to the Orpheum for Michael Jackson, the Musical. Musical aside (it was fantastic!!), the theatre itself is a beautiful piece of art and architecture. Lots of interesting embellishments on the walls and ceiling and seats are very comfortable. We were in center orchestra, row K, and had a terrific view of the stage. Perfect place to watch an amazing performance!

Came here to see MJ the musical. This is a great show if you have not seen it. This is my 2nd time here but first time sitting down stairs. Beautiful theater lots of art carvings on the ceiling and walls. There is a nice little cafe lounge area for you to sit in during intermission. The drinks are expensive but the one I had was good. The bathroom lines are long. If using the ladies and you are able it is worth climbing the stairs down to the lower level stalls much more stalls and no line. We sat on the right side seats L18 and L20. When my husband bought the tickets it said that those seats would not have an obstructed view however the view was definitely obstructed. Any performance far right of the stage we couldn't see . I would visit the theatre again but definitely would need seats in the middle.

Still love this place so much...mostly. So convenient and the shows are spectacular. The sets for the fantastic MJ were vibrant and so creative. The sound quality is excellent, you won't miss a word unless you have noisy neighbors. Not so great are the crazy long lines for the restrooms at intermission (mostly for the females or those identifying) and the equally long lines at the concession areas. They are missing out on tons of money making me stand in line for one and never getting to the other.

Love going to the theaters!!! I watched Jersey Boys almost 2 decades ago here and then again Les Missrables just 2 months ago. Same experience. Same good and well kept theater!

Thanks Chen for the wine! And Ken for the great greeting security and ushers are awesome ! Half way into the show. I realized the seats are very uncomfortable. I'm 5'6" and my legs feel cramped in the seats. I feel sorry for folx taller than me. Also. The seats in the very front. Folx are so tall that they block basically seat for the smaller folx behind them. This is sad. Especially when someone pays $300-$400 for a seat and their visual is basically blocked by a 6 footer in front of them. That's why put Down a star.

We had a great time at The Orpheum Theater! Not only was the show AMAZING but the service was great and ambiance of the entire theater feels historic but exciting! I will say there aren't many bathrooms but every staff member was so kind and friendly! I'm looking forward to watching another show at the Orpheum!

Saw wicked! Another great musical with amazing singers. paid extra for the "lounge" completely worth it. included in the $95/person is bites, one free drink, modern and clean bathroom with no line! during intermission they served french dessert's macarons etc. access to no lines for the bathroom was worth it!

We went to watch Les Miserables at the Orpheum theatre. I had accidentally booked the accessible seats and when I realized on the day of the show I called them and they promptly exchanged my seats for regular ones. It was easy and they were very accommodating. The show was brilliant. The audio was amazing. Our seats in row Z had a very good view of the stage. What i didn't like - the seats are extremely close to each other and if you are tall you are sitting scrunched up. Next the bar at the theatre. Avoid. I paid $25 for a very average glass of wine. Cocktails are similarly priced. Before tips. But it is a lovely theatre and the cast was great. I would go again but skip the bar. We took the Bart instead of driving. It's very convenient. You can get out of the Bart and enter the theatre in 3 mins. Another plus for the theatre.

Came here for the first time to watch Dear Evan Hansen. This location is extremely accessible by Muni--in fact, the bus stop is located directly in front of the theatre! My friend and I ordered rush tickets to be picked up onsite, and that process was smooth and quick. On the way inside, security checked our bags. We had to check in our pepper sprays for safety reasons, but we picked them back up after the show. We had time to spare, so my friend and I explored around the area. The lounge/cafe area is located to the left once you enter in the building and the restroom is on the lower floor. I believe there is another lounge room but it was closed at the time. The auditorium is big, however, the seats are pretty compact and walk room is quite small, so it can be a bit of a hassle walking in and out. The architecture of the auditorium looks and feels grand though which I love! As for the show itself, it was great. My friend and I were lucky to secure orchestra seats, so the view from the stage was very clear. The actors were amazing, and I definitely cried throughout the performance. Would definitely come back again to see other musicals (Hadestown I'm looking at you).

Beautiful theater in the heart of SF. Pretty easy to get to via Uber, although it was a bit chaotic leaving due to the number of people also taking ride shares home. We paid extra for the Marquee Lounge which was the best decision ever. Not only did we get a free drink and finger foods, they had a private bathroom. We were able to pre-order drinks for intermission, so when we showed up they were already at our reserved table waiting for us. In the time it took people just yo use the main bathroom, we had snacks and a cocktail and used the private restrooms.

I've been to the Orpheum for many shows. The recent trip was for "Dear Evan Hansen" and there was not a dry eye in the audience. Very good show. For this show, I would actually suggest to sit in Mezzanine as you're able to see the projections on the floor which I didn't notice when I first saw the show in Broadway as we were seated (albeit in a different theater) Orchestra level. I do love a Sunday matinee as parking can be a little easier if you drive in. Now are the acoustics and sound balancing great? Not all songs are created equal. There were some questionable times during songs where it was too loud or one mic was a little too heavy, but overall not too shabby. The seats are a little tight in terms of from booty to knees and if you're tall, you may need to side saddle it or find a seat near the aisle. There are bathrooms on every level and even a lower level which is helpful. During Frozen, the bathroom line for Mezzanine was horrible, but go up one level to balcony and there was absolutely no line. So make sure you try every level if you need a speedier restroom trip. What is great about the Orpheum is the close access to BART if you want to travel via public transportation. We've been driving in and have had luck on Sundays as most parking is free that day on the streets and we just buffer our time to make sure we have time to walk over and get situated. Unfortunately there has been an increase in homelessness in the area which makes us a little more cautious walking as well as the many smells and things on the floor or just encounters with folks which have been ingrained in my mind. Just be safe.

Recently saw the Lion King.. ahhhhmazing! The venue is solid not a bad view from any seat. Minus one star because it cost 40 dollars for a popcorn, red vines, water and a Shirley temple. We were able to get parking across the street thru spot hero. Would go see another production at this location of it isnt being offered in San Jose.

Last night I went to see Funny Girl Show at this lovely Orpheum Theater. In my many travels of theaters and stages throughout my career as a principal ballerina, I have to say I love the Orpheum Theater, i feel the magic there always. Love the atmosphere, architecture and attention to detail in their design. I came early in order to park my car for free a couple of blocks away. This time I was pleasantly pleased to see they opened up a bar inside the theater with plenty of seats. The bartender treated me well with a generous pour of Patron Tequila with lime and soda. I sat on the couch by the window with my friend Barb, as we chatted, enjoying people watching. I saw someone next to me eating popcorn, so of course I had to have it too. The theater allows you to bring drinks and popcorn to your seats. I sat in row A in the lodge which was lovely. Funny Girl was amazing - great cast with an up and coming star, Katerina McCrimmon. A talent like Judy Garland or Billie Holiday. She brought down the house. I so loved seeing Melissa Manchester perfectly take on the role and voice of Mrs. Brice. It's always fun connecting with her since we both graduated together from the famed High School of Performing Arts in Manhattan. Izaiah Montaque Harris was an amazing tap dancer, and Stephen Mark Lewis as the charming, talented Nick Arnstein had a most amazing voice The dancers, dancing and choreography was spot on and entertaining. If I could, I would mention everyone for it is the ensemble that really makes a show great! Thank you to all.

Very cool little venue. This actually was my first tjme coming here and I had an amazing time. Me and my girlfriend saw Dear Evan Hansen and it was an awesome show. But I really just wanted to mention a couple of things. There is a parking lot across the street and if you look online on Spot Hero you can reserve parking in advance. Just keep in mind that one of the lower levels is for a grocery market. There also is a rise in homeless in the area so when walking to the theater just make sure you are safe/alert. The theater is cool. I loved the architecture of the inside with the lions across the top. We wanted some wine to sip on during our show and the guys serving drinks downstairs told us we could bring the entire bottle with us...Sweet! I seriously had to ask twice just to be sure lol. But yes its fine. If you were kinda lost like I was, theres multiple people there that can help you to your seat. Finally I just wanted to mention that if you are sitting in the mezzanine like I was, there are bathrooms upstairs. I found those bathrooms to be empty for the most part. Definitely wouldn't mind coming back to this theater to see some more shows in the future!

This theater is absolutely gorgeous! We loved just looking around at the architecture and details. We got in relatively quickly before the show, but it did take a little while after the show (and a walk down the block) to find the Uber. Seats were pretty comfy as well. Be warned that concessions, as expected, are super pricey. A box of sour patch kids was $7 and a Diet Coke $6.50.

tl;dr Until this issue is fixed theater-goers should avoid booking seats in rows S, T, and U (or any other rows close to the ledge of the balcony). I preface this review by saying that my family loves the theater and we have been coming to the Orpheum for decades and until this incident have been satisfied with the experience. On July 27, 2024 I attended Mrs. Doubtfire with my family. During the second half of the show, a glass, at least partially filled with alcohol, fell from the balcony above. The glass narrowly missed the head of the woman in front of me, hit my knee, and then subsequently shattered on the ground. I am lucky in the sense that all I had to worry about was glass on my clothing and all over the floor. My knee is bruised, but had that same glass hit the head of the woman in front me, she would likely have lacerations in addition to an awful bruise and a possible concussion. Changes should be made to ensure the safety of theater-goers. I was frankly disappointed that those whom I spoke to (house manager and head usher) were not more concerned with this accident. No one mentioned taking action to fix this issue, no one took my contact information, and no one mentioned that this issue would be raised up the management chain. As I said, I grew up in San Francisco and my family and friends have been attending shows at the Orpheum for years, but I am very disappointed in the establishment right now. Please take action. At the very least there should be a barrier preventing objects from falling. Management should also consider only selling products in plastic, paper, or aluminum containers. Until this issue is fixed theater-goers should avoid booking seats in rows S, T, and U (or any other rows close to the ledge of the balcony). I have emailed Orpheum's management about this matter and attached a copy of this review. I hope they take action soon.

Long live the Orpheum theater and all of the lovely shows that grace the stage! I've frequented this iconic theater several times as a Bay Area native - from Phantom of the Opera, Wicked, Hamilton, My Fair Lady, Lion King, Book of Mormon, to the most recent Moulin Rouge. Booking process is easy online and there are different sites where you can see the view from your seat. I've sat in different sections and there isn't a bad seat in the house. For Moulin Rouge we had Orchestra Row V, seats 105-109 and they were fantastic. Getting there is easy via Bart Civic Center exit. If that is not your jam (theater is near the TL which can be a little sketchy at night), there is a conveniently located garage across the street, Trinity Place parking or you can try Spothero to get a better deal. I try to go a little early to check in, get settled, take any pics and admire the gorgeous architecture inside. They really do an excellent job with the musical sets. The shows are always high caliber with gorgeous sets, music, and stellar vocals/acting. Next on my Broadway musical list is Six in March 2023!

Les Misérables is currently at the Orpheum. The theatre itself appears well maintained, getting to the theatre & trekking through the area leaves a lot to be desired - come on City of SF get your act together! Once inside the rest falls away. There are lines everywhere, to get in, to grab a drink or popcorn. Feel as it they need to hire more folks to work the concessions. The show had gorgeous sets, the main disappointment was some of the actors failure to pronounce their words clearly while singing.

The bathroom situation is outdated and gender biased to accommodate men. During the performance of Wicked on September 22 1pm ,there was a decision made to allow women to use the stalls in the mens rooms and continue to allow men to use the urinals . This performance was attended by children 5 years and up. What a disrespectful decision for all genders. And another policy; Seating people late shows disrespect for other audience members and the performers. Beautiful theater. No ADA accomodations. Not that this historic building has to bother with, which is why they won't renovate and add bathrooms. They would have to be ADA compliant.

Came to see MJ The Musical and the musical itself is 5 stars! A MUST SEE! The theater itself is nice, very historic and small enough to where there isn't really a bad seat. I was sitting in the balcony for the MJ show and I was able to see everything no problem. The people in front of me had binoculars but I feel that was dramatic because you definitely don't need them. There's a good amount of restrooms that really only have crazy lines during intermission. Each level also has its one food and beverage bar too so if the one on the main entrance floor is crazy just go up a level. My only real negative is the seats offer little to no leg room and when you're watching a musical that's 2.5 hours long you start to get really uncomfortable. I'm 5'7 which I don't consider tall and I had to keep readjusting throughout the show trying to make it to intermission to get up and stretch. Other than that, this is a great place to come see a show!

Overall, great experience! The theater has some beautiful architecture. Fairly organized processed to get in if you pre-buy your tickets, but it's not entirely clear when you get there that you don't have to wait in line unless your tickets are at will call. The snacks options were lacking but you're there for the entertainment, so it's not a huge deal. We saw Aladdin and it was superb!! I absolutely loved the production, and would go watch it again. The acting, singing, dancing, costumes, and most of all, the effects, were outstanding! The staff at the theater were very friendly and helpful. It was cool to be able to scan the QR code at your seat to order snacks if you wanted!

Why have I never been here before? The venue is gorgeous. We came here to see Moulin Rouge which is now my favorite Broadway show ever. The seating in the mezzanine was very comfortable and still had a great view where you can see all of the details. I like that they had a bar at our level, although it got pretty packed with a long line. Shoutout the the only bartender who was jumping back and forth between two registers to get people through quicker. He was amazing. Unfortunately they didn't have many of their booze free beverages listed (maybe cover those up?!?) or any sparkling water. That's my only gripe. Besides drinks they had three different types of popcorn and several chocolate/candy options, which was cool. I'll definitely be back!

Leg room is almost non existent. You also almost have to sit on the person next to you. It really isn't comfortable at all to sit through and enjoy the show. They could solve this issue by removing several rows, but they won't do it because it means less money. This theater is old and it shows. Not enough bathrooms to handle the over 2,000 people that are usually in attendance. They gouge you on snacks and drinks as well.

We usually come to see Broadway plays without traveling to Broadway. This time we saw Disney Aladdin and it was a great play! The cast was excellent and the energy was upbeat and lively.

Gorgeous theater in downtown SF. Outside of the theater is not the greatest at all, but inside you're transported to another time. It's beautifully ornate, with plenty of helpful staff at every turn to help direct you to your seat. We caught the Moulin Rouge before it left and WOW! The sound and lighting in this theater is top notch. The seating is not updated so it's tight with no cup holders and isn't tiered the best, therefore a lot of switching seats to be able to see over heads was necessary. Many bars and concessions and although convenient and super tempting I'd rate them a 2/5. We paid $20 each for Froze that I couldn't drink. It tasted like what you buy in the slushee kiosk in the streets of NOLA. The popcorn was pre packaged nicely and was as good as popcorn can be. I didn't check the price of the popcorn but I know the total for 2 frozes, 1 bottle of water and a popcorn was $63. Yikes ! I can't speak to the women's restroom since the intermission restroom situation was complete chaos. The line for the women was easily 60 women deep, so the kind attendant let us know that the men's room had stalls so a new line formed for the men's room which was kinda small. I'd say try to hold it until the end and definitely go before the show starts. All in all, we of course will be back to catch a show, sans concessions.

A nice theatre with good views from all over. Stopped by to check out book of mormon last minute, even with balcony seats the views were great. The seating is a bit dated as its feels really tight but the views of the stage were good. the acoustics in the theatre were also good as I was able to hear all the numbers just fine. be warned theres plenty of steps all over this place. Getting to the seats, bathroom, bar, all a lot of walking. But all in all this is cute place to catch a show in san francisco. Be mindful when you leave as it unfortunately spills out to the mess that is homeless downtown sf.

Had had an amazing experience this weekend at MJ the Musical. After reading several scathing reviews about how the audience was so uncouth (taking videos, singing loudly, etc), we were slow to grab these tickets. Our three adult kids had flown in for a family birthday and we were looking for a fun way to celebrate. Theater is always at the top of our list and MJ is... well one of the most incredibly talented musicians of our generation. We came on a rainy night - there was a lot of street nonsense outside the theater... and yet we remained as positive as we could. And I'm so glad we did - what an AMAZING performance and the crowd - the ushers, the bartenders... ALL of it - was one of our great highlights of the year so far.a THANK YOU to one and all for continuing your commitment to live theater. We cannot wait to come back! NOTE: The only reason for the 4 star is the lack of "safe" parking, especially following evening shows. The state of our beautiful city is in a tricky place at the moment and if there was a well-lit lot (or even "uber for orpheum" lot it would be so helpful. We had to walk several blocks in the rain and ran across hundreds of people on the street - most seemingly homeless - that was an unfortunate way to end the evening. I realize that is not the fault of the theater, but perhaps providing a parking or transportation option might help until we can find a better solution...

Amazing! Simply amazing! The theater is fantastic! Beautiful architecture, comfy seats, great acoustics. We just saw Moulin Rouge! Fabulous! You have to go! It's here until 11/6/2022. Wonderful acting, singing, dancing, fun, fun! Took my breath away it was so engaging. Perfect!

Great place to see a live show. Modern, clean bathrooms. Seats are not at all comfortable and everyone is jammed together. Sidewalk out front is like a zombie apocalypse. You'll find people doing heroin on the doorstep of this theater.