Ron R.
Yelp
I've been a member of the Richmond Oval for several years. I'm of two minds about this place, but my overall recommendation is: Stay Away.
Compared to other gyms in the Lower Mainland (in particular the ubiquitous Steve Nash Fitness World, which sets a very low bar), the Oval is a better facility. It has a lot of strength-training equipment and free weights, separate personal training and high-performance gyms, a half dozen basketball courts, two full hockey rinks, climbing wall, indoor track, etc etc ... far more than any other facility in the area. All of this was put in place years ago as part of the post-Olympics Community Legacy Program; the building was largely paid for by government.
Moreover, the training staff, and the front-line staff in general, are all pleasant, professional and highly qualified in their jobs. I feel sorry for them, actually; they're good people working in a very difficult situation.
Having described its strengths, the Oval does have several very big problems which can be summarized by three words: Hubris, Neglect and Immaturity.
First, there's the ROX museum and gift shop, a monument to hubris. Over the past two years, literally MILLIONS of dollars (reportedly over $6 million) have been poured into building an Olympic museum on the gym training floor, taking away a significant amount of space that had been dedicated to workout facilities. At the same time, most of the lobby was turned into a large gift shop. Neither sees any meaningful visitor traffic. They've been open for months and are terrible money-losers, just as every member knew they would be when they were first announced.
The existence of the museum is annoying to members because they see tremendous resources, and management attention, squandered on this ill-conceived project while the core business of the facility is neglected.
While millions have been spent on this boondoggle, over half of the lockers in the men's locker room are broken (the key locks break) and most have been broken since I joined the Oval four years ago. I expect a similar situation exists in the women's locker room. More seem to get broken every week. Nothing constructive is done about this (they did recently install a few new lockers on a test basis, after years of complaints. The ones they chose are highly impractical for reasons I won't go into here but that I have explained to management.) Replacing all of the lockers with much better ones would cost a small fraction of what was spent on the museum and gift shop. It doesn't get done.
Speaking of lockers, some months ago some small "gym bag" lockers were put on the gym floor. They installed 24 of these, and I'm told they spent over $43,000, or just under $2,000 per cubby-hole locker ... a box with a door and an electronic combination lock. Like the museum, this seems to be a very ineffective use of limited funds, much of that provided by taxpayers.
One wonders where all of that money actually goes.
Finally, there is the immaturity, reflected in the overwhelming number of adolescents and teens who have overtaken the building. In particular I refer to teenagers driving the $100,000+ cars bearing "Novice driver" stickers that fill the gym's parking lot, spoiled rich kids who exhibit many of the churlish, self-entitled behaviours for which that crowd has become notorious in the region. On a typical evening they represent about 80% of the people there.
I like kids, generally speaking, but these kids do not exhibit the maturity and responsibility that is needed for them to use the gym without adult supervision. They set fires in lockers (this has happened multiple times), routinely leave trash such as food waste and used bloody bandages laying around as if their maid would pick up after them, use lockers as trashcans for the above, roam through the facility in gangs, monopolizing benches and equipment for extended periods while they chatter and message on their cellphones, never replace their weights (they evidently assume there are servants to do that), scoff at efforts to enforce any kind of gym etiquette and make the experience uncomfortable for everyone else.
Many of the "adult" members have already left. Most of the others complain bitterly about what this place has become. There have even been incidents of violence, including a knife being pulled by a teenager. The Oval has come to resemble a high school gym without the gym teacher.
Not enough room here to describe all of the problems! For more details, please see my review on Facebook:
http://bit.ly/1Vqz0Ie