Shadi Marzouk
Google
This place is truly a little slice of heaven!
We had an amazing experience at Nurai!
Everything was perfect, from welcome centre to the staff, service and amenities.
I was particularly impressed by the staff and their manners, smiles all over, everyone was super helpful, knowledgeable, and most importantly, POLITE! (Something many 5 star places lack)
The beach villa made us feel like we were in our own little country, with the big private pool and beach. It has a huge living space and everything was very clean.
My only comment about the villa was that the doors to the villa had a slight issue were there's a small gap at the top (when fully closed that possibly allowed a few insects to enter (we found a couple of cockroaches inside) but they might've entered while we were going in and out of the villa, and since I'm not totally sure, I cannot really blame the gap in the door. But I would've liked to see a little more attention to these details, especially for the cost of the stay!
The quality of the food on Nurai was not up to par with what is expected of such a place, At Dust, the quesadillas were bland and almost flavourless and the portion was tiny, the chicken fajita was pretty good though.
The service at Dust as with all over the island was perfect, Abbas and the chef both came to us to ask for our input on the food, to which we were happy to provide.
At the breakfast buffet, we tried most of the stuff there, while they had a wide variety of choices, they were a little underwhelming taste wise, I think they should reconsider their menu choices or at least fix the recipes, especially for the items that are served hot. The veal bacon was very gamey and chewy, the chicken sausages did not taste very good either, the quality of the cold cuts was not great and most of them were dried out, not sure if that's because they were left out for too long, reused from the previous day, or just bad quality.
You should consider putting sharper knives around the fruits, as some of them were uncut/ unpeeled and the restaurant knives are very difficult to use for cutting fruits, especially ones with thicker skin.
I liked that waffles, crepes and pancakes are on demand as they'll always be fresh, and they tasted very good.
They have all kinds of eggs (scrambled, omelette, Benedict, etc.) on demand as well but you may wanna ask for extra salt as some may find them under salted (but that's subjective).
This point may not be of interest to everyone but the AC in the villa was phenomenal, so when you are coming back from a hot day at the beach/ pool, you'll be easily able to relax and cool down in the room.
Shisha lovers! you can order a shisha right tc your villa and enjoy it from your pool! It was amazing, and lasted very long! Mahmoud was super nice and set us up with a great shisha, brought everything inside and prepared it for us.
The luxury was out of this world, all the beaches and seating areas around the island were super clean and the sand was as soft as butter. The water is extremely clear, it's pretty much see through!
Even after checking out you can enjoy the pool and beaches all around (just not the private villa ones) until closing time!
I highly recommend Nurai for anyone that would like to go for an escape that feels like they travelled to a different country without actually having to go anywhere that far. Some may find it a little pricey, and that would be more than fair, but I can assure you that it'll be worth every penny (even if it was for one day)!