Shardé G.
Yelp
Worst experience ever.
I must preface by saying my husband and I travel the world and appreciate good customer service WHEREVER we go, as most people do when spending their hard-earned money.
Before heading to Milano, I'd done quite a bit of research on craft cocktail/mixology bars. NF landed on my list. Bad decision.
1. We waited over an hour for an indoor seat - TOTALLY OK except, three couples before us that shared that "outdoor seating worked for them" were whisked inside whenever an indoor seat became available.
2. Once inside: it WREAKED of a hard-boiled egg smell - in all fairness, maybe a drink ingredient - I digress. There was NO MUSIC playing to create any type of vibe - elevator music or punk rock or even a repeat of the Baby Shark theme song would've been nice.
3. Service: The WORST. All the waiters took their time with taking orders and generally looked annoyed whenever u asked a question. Not welcoming at all.
4. The drinks: rule of thumb, never present cocktails in a special way, just to have the taste fall flat. My husband ordered a very well-presented, 3-layer tiki-inspired drink ... we're pretty sure two of the tiers were just fruit juices though it was described as 3 great drinks in one. I ordered a CO2 drink that looked nice but had ZERO flavor - only that of absinthe. When I mentioned that I'd like another drink to a guy who was not our waiter, it took 20mins for our actual waiter to come over to see what I'd prefer. By that time, I was disappointed and ready to go.
Note: The waiter took so long to return to the table, we had to walk up to him, as he hung out by the bar, in order to close the check (in which case, we still paid €12 for each drink that we did not consume - without so much as a small apology or blink of an eye).
My advice: SKIP THIS PLACE. We visited WAY BETTER places that will leave you IN LOVE WITH MILANO. This simply isn't it.