Michelle Ma
Google
it's pretty terrible. First, it is super crowded. When I was looking for hot water for tea, two staff who have been there for over 20 years couldn't care less to help me. Second, the facial is horrible. I specifically asked for disposable pads to wash my face, the lady just ignored me and kept using the towel on my face, which they just send to normal laundry. Later I found there are some disposable pads on the table, I don't know why she just couldn't use those! There are lots of gems and viruses attached to the towel, which absolutely shouldn't be used for the face! Right after the exfoliation, they put a hot towel on my face, my face was burning! Anyways, I feel they just don't actually care. If you come for the pool and sauna it is fine, the actual facial services are very substandard, far far away from hotel services.