Selina S.
Google
I can’t say enough good things about Hotel Nerva! From the moment I arrived, the staff was so warm and welcoming. It honestly felt like visiting family. They greeted me with thoughtful welcome gifts and a map, taking the time to point out nearby attractions and local spots to visit and helped with wine recommendations for a friend (even offered a gift bag!). Ilaria was especially helpful, answering my questions before I arrived and assisting me when I checked in. The location is outstanding, within a short walk to Trevi fountain, Spanish steps and the Colosseum. I even walked to the Vatican, though that was a bit farther away and most people would probably opt for taxi.
The service throughout my stay was outstanding. Everyone went out of their way to help with whatever I needed, from calling taxis, to recommending great restaurants, and even bringing me a voltage converter after I tripped a breaker!
My room was spotless, comfortable, and beautifully furnished. The food in the restaurant was excellent too; I only had a small breakfast, but it was fresh and delicious. The coffee was excellent!
I absolutely loved my stay at Hotel Nerva and would come back in a heartbeat. If you’re visiting Rome and want a place that feels personal, caring, and truly special, this is it!