月花 MoonFlower Sagaya Ginza, Art by teamLab

So this is a tough review to write. Please bear with us as we explain why. The idea is excellent. The realistic effects on the table and the walls are fantastic. The execution of food service leaves a lot to desire for. They need 4 servers to be able to serve the 8 seats simultaneously with each course for proper effect of the place. Otherwise the special effects start immediately after half the table is served and the other half is waiting for their dishes. Takes away the surprise element. The chief server needs to have impeccable knowledge about the food being presented with proper and accurate pronunciation. Some effort in that direction can improve the experience significantly. The food was above average but like we said the presentation was suboptimal.

We had the exact same experience as the attached photo. He said it so well that I don’t need to reiterate. I would like to add that it was disappointing there weren’t cocktails. They offered beer and wine. We paid up for the wine pairing and the timing was off on that as well. Wouldn’t spend the money on this. We had plenty of better experiences for a lot less money.

The restaurant is a good concept - course dinner inside of a digital art instillation. The art changes throughout the meal. However, the food is mediocre. Severely overpriced for the food quality. It’s good, but not outstanding to justify a price of 25k JPY. The whole experience is a gimmick to justify the price. Go to TeamLab Planets (same operator of the art background as MoonFlower) and to a better restaurant in Ginza instead. You’ll save money and have a materially better meal.

Came here for my bday and it was unbelievably delicious. The presentation could be better, because they didn’t do the light show (I was disappointed about that) Their simple Katsu sandwich is the most divine thing from the menu. It’s so good you want to cry when it’s finished. This is a must go place for special occasion I would love to go again if they will do the light show with dinner

An around 3-hour experience to let you enjoy the food and completely immerse into the teamlab meditative environment. It was quite amazing to enjoy the teamlab art privately on your own. Staff is friendly and helpful, and informative not only on the food and beverage but also the media art. The food is nice. Suggested to choose medium rare for the beef, the medium seems to be a bit over-cooked.

This was a great new experience. And the service is top notch.

Please please please do not waste your money here. The entire dinner feels like a mid tier replica of a luxury experience. The pacing of courses is off, the graphics are underwhelming, the food is disjointed and missing cohesion. Unfortunately, I write this review as I sit in the downtime of the courses, anxiously awaiting to return to my hotel. If you care only about getting good photos for social media and the appearance of a luxury dining experience, this is for you. If you have ever been to a Michelin star restaurant or TeamLab exhibit you will be disappointed. Value for price is not here. The dessert and tea were literally inedible for the final courses, the tea was steeped too long and had become bitter and the dessert was frozen rock solid. I am actually insulted to have paid nearly $600 for two people. Heed my warning.

Came here in 2019 when they had great food and service. How it is ran by unprofessional waiters and the food is extremely mediocre. Some I didn’t even care to finish.

So this is a tough review to write. Please bear with us as we explain why. The idea is excellent. The realistic effects on the table and the walls are fantastic. The execution of food service leaves a lot to desire for. They need 4 servers to be able to serve the 8 seats simultaneously with each course for proper effect of the place. Otherwise the special effects start immediately after half the table is served and the other half is waiting for their dishes. Takes away the surprise element. The chief server needs to have impeccable knowledge about the food being presented with proper and accurate pronunciation. Some effort in that direction can improve the experience significantly. The food was above average but like we said the presentation was suboptimal.

We had the exact same experience as the attached photo. He said it so well that I don’t need to reiterate. I would like to add that it was disappointing there weren’t cocktails. They offered beer and wine. We paid up for the wine pairing and the timing was off on that as well. Wouldn’t spend the money on this. We had plenty of better experiences for a lot less money.

The restaurant is a good concept - course dinner inside of a digital art instillation. The art changes throughout the meal. However, the food is mediocre. Severely overpriced for the food quality. It’s good, but not outstanding to justify a price of 25k JPY. The whole experience is a gimmick to justify the price. Go to TeamLab Planets (same operator of the art background as MoonFlower) and to a better restaurant in Ginza instead. You’ll save money and have a materially better meal.

Came here for my bday and it was unbelievably delicious. The presentation could be better, because they didn’t do the light show (I was disappointed about that) Their simple Katsu sandwich is the most divine thing from the menu. It’s so good you want to cry when it’s finished. This is a must go place for special occasion I would love to go again if they will do the light show with dinner

An around 3-hour experience to let you enjoy the food and completely immerse into the teamlab meditative environment. It was quite amazing to enjoy the teamlab art privately on your own. Staff is friendly and helpful, and informative not only on the food and beverage but also the media art. The food is nice. Suggested to choose medium rare for the beef, the medium seems to be a bit over-cooked.

This was a great new experience. And the service is top notch.

Please please please do not waste your money here. The entire dinner feels like a mid tier replica of a luxury experience. The pacing of courses is off, the graphics are underwhelming, the food is disjointed and missing cohesion. Unfortunately, I write this review as I sit in the downtime of the courses, anxiously awaiting to return to my hotel. If you care only about getting good photos for social media and the appearance of a luxury dining experience, this is for you. If you have ever been to a Michelin star restaurant or TeamLab exhibit you will be disappointed. Value for price is not here. The dessert and tea were literally inedible for the final courses, the tea was steeped too long and had become bitter and the dessert was frozen rock solid. I am actually insulted to have paid nearly $600 for two people. Heed my warning.

Came here in 2019 when they had great food and service. How it is ran by unprofessional waiters and the food is extremely mediocre. Some I didn’t even care to finish.