merve ilbey
Google
We visited Bayreuth Opera House with friends from Italy, full of excitement to see this UNESCO World Heritage site. The historical and artistic value of this cultural landmark is very important to us. Unfortunately, our experience was quite negative.
While tour groups accompanied by guides were allowed to freely go upstairs and sit in the seats, we – as independent visitors – were repeatedly warned by staff at every step. Even though we did not break any rules, one staff member in particular kept telling us “don’t touch” in an insistent manner, which felt both unnecessary and discriminatory. At the same time, other tourists in the same areas received no such warnings, making it clear that we were treated unequally.
We shared our concerns with the staff at the entrance, not only for our own sake but also as important feedback to help improve the visitor experience for such a significant cultural heritage site. Unfortunately, our complaint did not seem to be taken seriously.
This attitude is unworthy of such a valuable cultural monument and its visitors. I felt disrespected and singled out, and it ruined the enjoyment of our visit. I sincerely hope that this kind of discriminatory treatment will end, and that all visitors will be treated equally and respectfully.