Mandarin Oriental, Taipei

It’s considered as one of the finest 5-star hotels in the world and it does live up to the expectation during our 4-night stay. The check in process was quite smooth. We sent our luggage from the other hotel to Mandarin Oriental prior to arrival and they handled and co-ordinated well. As we celebrate big birthdays for my partner and my daughter, they are very sweet to offer birthday surprises in our rooms. The rooms are spacious with bath tub and shower separate. Their housekeeper is attentive and is able to respond to our requests promptly. The breakfast buffet offers quite a variety of choices with excellent services. We immensely enjoy our stay in M.O. and would likely come back in our next visit to Taipei.

We spent 4 days in Mandarin Oriental of Taipei and decided this is the hotel when we return. The Service , Staff and food are absolutely excellent and very high level of attention at all times to guests. We had experiences with quite a few 5 star hotels around the world, this is the best experience so far. We are looking forward to coming back.

My experience at the Mandarin Oriental Taipei was truly extraordinary. Special thanks to “Tiffany Shih and Anita Mao for their prompt email responses” both before and after my stay. The grand marble lobby, with its sparkling chandeliers and elegant floral arrangements, immediately sets the tone for luxury. The staff's attention to detail and dedication to guest satisfaction consistently exceeded my expectations. The hotel maintains impeccable cleanliness throughout. The rooms are beautifully appointed with plush furnishings and premium bedding, while the marble bathrooms with deep soaking tubs offer pure luxury. The carefully curated art collection throughout the hotel adds a sophisticated touch. This perfect blend of luxury and comfort makes it a must-stay destination for discerning travelers.

Top notch experience, probably the best luxury hotel in Taipei at the moment. Obvious difference in clientele and people walking around as compared to other parts of Taipei - the crowd here is obviously not the kind who will appreciate a night market food recommendation but rather fancy dressed folks with designer bags who get around in Toyota Alphards. Whether this is good or bad is subjective, would suggest to pair this experience with a more down to earth hotel to enjoy both sides of Taipei.

We recently stayed at Mandarin Oriental Taipei for 3 nights. The hotel itself is beautiful with clean and well-designed rooms, but they’re in serious need of renovation. We had to contact housekeeping six times due to maintenance issues. While the team, led by Jacky, did their best to help. That said, the staff really made our stay. Every interaction with the front desk was exceptional. A big thank you to Wilson Ng, the front office manager, who went above and beyond to ensure we had what we needed. Jordan Lee, the night shift manager, was also very kind and professional. Despite the room issues, the service was outstanding, and we look forward to returning.

I had high hopes for my recent stay at the Mandarin Oriental Taipei, as it has been one of my favorite hotels in the city. However, my experience this time was disappointing, particularly concerning the level of service. During my engagement party last March, I was taken aback by the lack of a warm greeting upon my arrival. As I approached the front desk, I was met with silence—no "hello" or "how can I help you" from the receptionist. I was the only guest present, and it felt disheartening to initiate the interaction myself. Additionally, when we were leaving the hotel, I noticed another lapse in service. In the past, I experienced attentive staff offering assistance, such as calling a taxi. However, this time, despite the presence of several staff members near the front door, none of them offered help. I had to approach a bellboy directly to ask for a taxi, which was quite disappointing. On a positive note, the only good service I received during my stay was at their restaurant, Yage. The staff there were attentive and provided a delightful dining experience, which stood in contrast to my interactions elsewhere in the hotel. While I still appreciate the hotel's luxurious ambiance and offerings, it’s important for all establishments, regardless of their rating, to prioritize guest interactions. I hope the management reflects on these issues to restore the high service standards that once made this hotel special.

I had an exceptional stay at the Mandarin Oriental Taipei. The service was impeccable, with staff going above and beyond to ensure a seamless experience. The hotel’s cleanliness was outstanding, and the housekeeping team maintained everything to the highest standards. Truly a perfect blend of luxury and comfort. Highly recommended! If I had to pick one thing to nitpick, it might be it's location which is about a 10-15 walk to the nearest metro stations. But there are lots of good food places along the path.

The property is beautiful.- I love the architectural design of the building with it ‘s smart use of outdoor space in the middle of the city. The check-in and check-out process was seamless. The rooms are beautiful with excellent amenities. The food and service are outstanding. I would definitely stay there when I return to Taipei.

I split my first trip to Taipei and Taiwan between the Grand Hyatt and this hotel. The Hyatt was great, but MO is my favourite hotel brand, so I had to try this location. The Hyatt has a better location, more dining options and adjacent high-end shops, but MO is much smaller and thus more personal and luxurious, with super service. The hotel and its adjacent shopping mall (The Arcade) have European styling, complete with an inner courtyard with colourful umbrellas and dining tables. The hotel's exterior has a trompe l'oeil effect, where what look like single windows in fact embody several rooms. Parts of the hotel (several restaurants, the ballrooms/meeting rooms and business centre) are actually within the Arcade structure, which was a bit confusing since the hotel and Arcade have separate elevators. The outdoor pool sits above part of the Arcade. My room was a standard Deluxe King; I was eligible for a room upgrade but apparently none was available. The room was nevertheless quite spacious and plush. The entryway was dark because the walls are black and dimly lit. There was the signature MO valet closet, where staff can place your laundry, shined shoes, etc without entering the room. There was a powder room (non-Japanese WC and sink), plus a separate bath with another sink, large shower with 3 heads and great water pressure, and a tub that can open into the bedroom. The walk-in closet/dressing area had a vanity. The room had sliding screens instead of sheer curtains, plus automated blackout curtains. There was a chaise and large marble desk, but no easy chair as seen on the website. There was an extensive minibar, plus coffee machine and a water-boiling machine. Water bottles were made of glass. The hotel has 6 dining options; I tried 3. Cafe Un Deux Trois serves a wonderful buffet breakfast and semi-buffet lunch in a very stylish dining rooms. I did notice at lunch, the desserts are not replenished, so get yours early. Jade Lounge has afternoon tea (seems pretty popular) and light bites in rooms that feature peacock feathers. My club sandwich was decent. The Mandarin Cake Shop is located in the courtyard and had enticing sweet treats plus a few savory ones. Ya Ge (fancy Chinese), Bencotto (fancy Italian) and the MO Bar are located in the Arcade, which also has some restaurants not affiliated with the hotel, including the one with the courtyard umbrellas. The Spa seemed quite nice but I did not book a service. The fitness centre was a decent size. The Oriental Club for Club Access guests is next to the Spa. Overall service was excellent, with some staff remembering my name. The closest MRT station was Nanjing Fuxing on the Brown and Green lines, a 10 minute walk. There are dining options closer to the MRT station, including Hooters, and there's the petite Liaoning St. Night Market just beyond. Overall great stay. This MO holds up to the brand's standards.

What a beautiful hotel! It is well deserved its five stars rating. Had the chance to eat in one of its many restaurants and very impressed. Hopefully, I will have the opportunity to stay in this fine and desirably located hotel in Taipei in the future.

What an amazing stay at the Mandarin Oriental. Everything from the room design, cleanliness, service, decor, etc. was just top notch. Staying here was one of the highlights of our trip and I cannot recommend this hotel enough. What really stood out to me was the service from everyone working at the hotel - super professional, accommodating, and helpful. Can't wait to come back here again!

Our stay at the Mandarin Oriental, Taipei was perfection in every way! The rooms are wonderfully designed and the decor throughout the hotel is beautiful. You can tell a lot of thought and detail has been put into the interior design of the hotel and rooms. The hotel is very clean, and room service does an excellent job everyday! The staff was AMAZING!They were always very helpful with any questions and so polite and friendly. We definitely plan on returning here. Thank you so much for a wonderful time!

The hotel is stunning. The rooms are large and gorgeous. The beds are comfy, the bathroom is nice and big. The walk in closet is fantastic. Everything is perfection. We had a club level access for snack and tea which was lovely but after the second day we were over it. We were in Taiwan for over a week, so we ate out a lot.

This hotel is supposedly the only ranked Forbes five star hotel in Taiwan. It is extremely elegant and the service is superb. I was lucky to stay here for a week and had an amazing experience. Room service is fast. You can have food delivered within 30 minutes. The rooms are very spacious. It has a separate tub and shower for both regular rooms and suites. You get a beautiful view of Taipei from the top floor. I enjoyed coming back to my room and finding all my clothes neatly folded and a fresh fruit basket every time. I would definitely recommend the MO to anyone visiting Taiwan.

The only 5 star hotel in Taipei. When I booked the Mandarin Oriental for our vacation, I knew it would be a very nice hotel. This company has a reputation for upholding some of the highest standards of luxury and comfort in the world. However, the service and facilities at this property still managed to exceed my expectations, and made our stay in Taiwan truly memorable. All of the staff I encountered were genuinely friendly and professional, always going above and beyond for guests. We arrived at the property at 7am after a 14 hour overnight flight from LA, and were quickly shown to our room so that we could rest. A few hours later we stepped out for breakfast for *maybe* an hour, and came back to find the room perfectly re-made. They even folded/hung up our clothes and organized our toiletries. I am convinced they have magical elves employed as housekeeping. We stayed in a Deluxe King room, which was spacious (around 700 square feet) and beautifully furnished. The bed was a true King Size-none of that two beds pushed together BS. The mattress was incredibly comfortable, and fitted with the highest quality linens I have ever slept in. The bathroom had incredible lighting, and separate areas for the huge bathtub, shower, and toilet. Separate closet/vanity area. I love that all lights in the room have a dimmer on them, and can be controlled manually (along with the blinds, do not disturb, etc) by a set of buttons next to the bed. We never had to wait for anything, ever. Even when the concierge became crowded with guests, there was always a staff member available to help with whatever you need, in addition to the employees behind the desks. I cannot imagine a better hotel, and will make the Mandarin Oriental group my first choice for accommodations from here on.

Decent hotel with nice interior and atmosphere. Decent price for the service and location. Pretty convenient area in the city and bus stops at walking distance. A parking lot and a couple decent but a bit pricey cafe/restaurants. Nice stores with great quality and design.

Wow! Definition of Luxurious comes from Mandarin Oriental Taipei. The rooms are sooo nice and pretty. The best is their abalone porridge. Must try.

I've stayed here twice -- once in 2016 and recently in 2018. I believe it's considered the newest luxury hotel in town. Some have said it's 6 stars, but MO's own site says it is five. I've always had my credit card concierge book the reservation. Check their site for stay x and get 1 night free promotions. SOFT PRODUCT - Early check-in. They accommodate where possible. - Late check-out. Sadly, I found out too late that you have to request late check-out way in advance (not morning of like some hotels). - Bell men/porters/doormen are consummate professionals. We never have an issue with getting a taxi here. And if you're visiting in the rainy season, (1) they have big umbrellas you can borrow and (2) the entrance is covered so it minimizes getting wet! Concierge - we haven't had to request any assistance from them. - Housekeeping is great. They tidy up the room and also do turn down service. They also have a fruit basket in the room with some cutlery. We had passion fruit, dragon fruit, and some common fruit! - Room Service. A nice luxury. I recommend the beef noodle soup. HARD PRODUCT - Lobby - the lobby is very small, maybe because they don't want folks to linger. There is a cold ambience. - Elevator/security - The elevators do get busy; a keycard is required for the hotel room elevators. Elevators to the public areas are separate and these areas are segregated; keycard access is also required to enter the hotel guest areas. - Room - I've gotten a deluxe room with king bed facing the city both times. No complaints here. The detail, texture, colors, decor in the room is lush, elegant, and simply gorgeous. We love having a little walk-in wardrobe, the vestibule at the entry, the separate toilet room. They have Cha Cha The tea bags, Diptyque toiletries, and Illy espresso machine. I took home leftover toiletries and was surprised that the size of the bottles shrunk a LOT since my last trip. - Pool is nice too. Especially if jetlagged, it's empty in the early morning. OTHER - Location - I don't love the location, only because I'm not as familiar with it. But taxi's are easy and typically cheap enough for us to forgo walking to the MRT or bus stops to where we need to go since we're only there a relatively short time. There are decent local food options if you go in any direction, but being able to speak Mandarin helps immensely. - Breakfast. We tried it the first trip and if you lack some self control and have a must maximize the experience mentality, it will ruin you for eating elsewhere in the city for at least half of a day. Mostly western options, some Chinese. One day I could request a dan bing egg crepe, the next day they said it wasn't possible. Not sure if the menu changed, but I like having Chinese options beyond congee for breakfast. - Cake shop is so Wes Anderson. You get a discount if you're a hotel guest. It is surprisingly crowded at times. I ordered a gui fei cake and the center piece looked off - luckily, I was able to exchange it for another cake. Service is nice. Their cakes are a nice alternative to the even more over priced Lady M at Regent. - Bar is nice for a nightcap. It's pretty big and you get some nibbles. - Shops in atrium are all pretty boring. Overall, a nice stay. However, if I could stay further east for around the same price range/similar experience, I wouldn't hesitate to since location matters to me.

Dinner 6/26/2015. Banquet style dinner in one of the ballroom subdivisions in b2. We had 4 tables so this does not represent what they can do for larger banquets and as a guest I don't know what was the per person cost of the meal. I was surprised by the meal. The only course where there was meat was the first course which has some char shui and braised beef, other than that it was basically a seafood meal. And a s a meat lover I was pleasantly surprised. The food was modern but still retained the right Chinese flavors. A few standout dishes in my opinion were the baked cod shimmer mushroom with mustard sesame sauce and the champagne mushroom and abalone (there was also a nice chunk of foie gras to provide further richness) in golden broth. The presentation of the dishes were also quite impressive, the dishes looked delicious and made you wanted to taste them . Additionally the food was all served at the proper temperature. All in all very impressive! 4 1/2 stars

What an amazing experience and amazing hotel. The service is absolutely perfect. They really know how to make you feel special. It seems like everyone remembers your name! They are so knowledgeable and quick to act of you need anything. The rooms are spacious and you feel like you're in a palace. Will be back!

It is the best hotel in taipei for sure. I stayed in this hotel for 3 times. Every time I had an amazing experience. The people working in this hotel were well trained. The rooms were large, modern and quite. The breakfast buffet in the restaurant was a bit greasy for my taste. Strangely it had many dinner dishes for breakfast. I found the breakfast in the lounge area had more typical breakfast dishes. It is indeed very expensive. If you can afford it, it is definitely worth the money.

Pro: Great Staff! Great room! A lot of local restaurants nearby Five minutes' walk to subway station Con: Price, I guess... but I think it worth every penny Breakfast (buffet) - could be better.