208aileenh
Google
I was really looking forward to staying in a Lotte hotel but I didn’t realise that a bit like the Marriott and the ‘Fairfield Marriott’, the Lotte City is the poor relation of the Lotte. Yeh, it’s expensive but you are paying for the location not the luxury. And you will get a perfectly clean room (dated and in need of a bit of refurbishment) but with an excellent breakfast and a good laundry room. Sadly it is lacking in many other ways. You are processed. Little things were annoying. At breakfast there was a very nice filter coffee jug which contained good coffee and avoided the need to queue at the very busy coffee machine. But each morning when the jug ran out, it was not refilled. On my last morning I asked the attendant could she refill it, and she said that ‘it wasn’t possible’. |The double bed was too small and I had to sleep at the foot end of the bed as there wasn’t room for both of us. (In fairness I could have approached the desk and asked for a different room but after my first night I had already unpacked).|All in all, this is a very central, clean hotel with the loviest concierge. But don’t expect anything special.