Lamphouse By Basecamp

Had a lovely stay. We got a great Black Friday deal on a spacious suite with a separate bedroom. Really appreciate the mini fridge, microwave and good coffee. Very clean, perfect location for walking around town, great parking. We stayed on the main floor so you do hear people’s footsteps above you and up the stairs. Unfortunately the hot tub was not working during our stay which was a real bummer. But would definitely stay here again!

Not impressed With our recent stay, this is the 3rd time I’ve stayed at this hotel. I’ve booked specifically because it has a lovely outdoor hot tub. Unfortunately, the last two stays the hot tub has been closed and this recent visit empty…. There was ZERO mention of maintenance when we booked well ahead of time , we weren’t notified or emailed until 1 day before our stay…. I was told by front desk that the hot tub was down for quite some time prior to our trip, yet it was not mentioned at all in the multiple emails and texts “get ready for your stay” “your up one stay” from the hotel. This left us zero time to find anywhere else. We passed up other options for stays with a hot tub and everything was extremely high priced to rebook elsewhere two days before our trip. Hotels.com reached out to them multiple times and were unable to reach them at first, after multiple tries they declined even give us a small discount on our $340 stay. I expressed we were unhappy as we booked specifically for a hot tub. We got “sorry for any inconvenience “ and nothing more. Understandable things require maintenance. Things can come up, but any construction maintenance closures should be discussed when you’re booking OR As soon as they know of them not 24 hours before your trip after your free cancellation has ended!

Stayed here for a girls night and had an absolutely wonderful time! The 3 bedroom apartment worked very well for our group, and we loved the location in downtown. The apartment was clean, and bright. Great views from almost every window! The apartment was so lovely to come home to after a busy day

Check I. Was super easy and digital. Room was way nicer than I expected. Great location to local bars and restaraunts. Cleanliness was 10/10. ||The only bummer was the hot tub wasn’t working during my stay, BUT they made sure to let me know before hand.||Overall great experience and a must stay 👌🏼

Rooms were clean and quiet, beds super comfy. Location is perfect. Walking distance to everything in Canmore. Virtual check-in was smooth and quick, received our check in code with no concerns. Can't beat the price! Couldn't get the radiant heater to stay at a consistent temperature.....it was hot cold, hot cold, throughout the night. Hot tub was going through maintenance for our entire stay, so unable to enjoy it. I had seen in other reviews, that there were microwaves but our room did not have one, thank goodness pizza is good cold! Haha. There was a mini fridge and coffee maker, glasses supplied. A plate or 2 and cutlery would have been helpful too. Otherwise a great stay.

Really nice bed and tv in the room, but washroom did not have a fan. And they did a pretty shady/unprofessional response to the alert the Hot tubs wont be available to use due to the weather after our check-in time. And the management gave a poor response and seemed to not care.

Lots of good things to say about this property. Great location, easy walking distance from restaurants and services. Friendly staff. Clean room. Wasn't happy about the sign asking for tips on arrival, but the company responded right away and answered my concerns. Overall quite impressed.

The location is perfect, room is clean and very comfortable, well designed for my taste, brings sense of home. The view is gorgeous. Convenient parking lot. The kitchenet not very thoughtful though, there is a microwave but with no plates or at least some cutlery, there is a tea bags but no kettle (i had to ask the front desk to bring me some) also no equipment to was the glasses after i used them for coffee or tea, no equipment to clean the table after i ate... Overall very lovely definitely would love to come back!