La Prairie Spa at The Ritz-Carlton New York, Central Park

I have been looking to try a new spa for massages. Eunice at reception was so nice and gave a tour of the facilities. The sauna and steam are a little small and in the bathroom which can be odd, however, it was spotless. Complimentary snacks, fruit, champagne, pressed juices were an excellent touch. The massage therapist Alexis was phenomenal. You can even select your own music. She was attentive to my problem areas.

Had an incredible experience at the La Prarie spa with the team at the Ritz Carlton Central Park. I was welcomed by Andrea and Lori who were extremely warm, accommodating, and took care of me as I got settled in. My massage with Matthew was the most effective and best massage I’ve ever received and released and relieved years of pain and tension. Finally, my facial with Mary was soothing and relaxing and she worked her magic on my skin. I will be coming back here and hope the same team is there as they were absolutely fantastic.

While the massage itself was excellent, my partner and I were asked to take our champagne glasses outside the spa. Felt really rude to be quickly ushered out like that after a relaxing experience. The person at the counter asked us to go to the mezzanine level which had no space to sit and we ended up in the lounge in the lobby (which we would been happy to go to if she had pointed us there in the first place). It felt like she wanted us quickly out of there, which downgraded the whole experience!

I will never go to another spa ever again. This place is too good for words. There is truly nothing like this incredibly decadent experience at La Prarie Spa. As soon as you walk in you are welcomed by an incredibly warm and smiling staff there to make you feel comfortable and wonderfully relaxed. Immediately, you are asked if you want anything (I opted for an almond milk latte - which was baller), and munched on some nuts and dried fruit. Then I was called by the lovely Rachel to get the caviar mani/pedi treatment. I’ve never been a huge fan of eating caviar, but I am certainly a fan of putting it on my body. The treatment was beautiful! You get to choose your own music, and are whisked away for 2 hours while she transforms your hands, feet and nails into true beauty. My feet have never looked that good. Afterwards, Rachel took me back to their gorgeous lounge (which they have just recently undergone renovations), where she brought me a crisp glass of bubbly and a few mini desserts to try. I could have died from happiness. I waited for my nails to dry and then went to use their steam room, showers (their shampoo and conditioner smells delightful), and their beautiful La Prarie products they leave for your use in the locker room. The face wash is top notch. I think I spent like 4 hours there. Best 4 hours you will ever spend. Real life seems so distant in there while. You leave relaxed, happy and maybe a little tipsy (the champagne is very good lol). Worth every penny. I’m taking my mom next time.

Great spot and very accommodating team! If you’re in the area and need a massage, I’d recommend La Prairie 🙌 I saw a few negative reviews but wanted to give it a try myself and after doing so, I’m happy I gave it a try. To be fair, I went on a Tuesday which is probably a more low-key day than Thursday-Saturday. Regardless, the steam room, shower, and massage were just what I needed. They have some good refreshments as well along with mixed nuts and some dried fruit to snack on. I didn’t see that they let you select an individual masseuse but if you can, request Shamar! I knew my lower back was hurting so I asked her to focus there but she found other areas that needed work and I felt amazing afterwards. Thank you Shamar 🙏 Lastly, some comments I saw mentioned it’s a small spa. This seems like a “no-duh” sort of thing in NYC. Limited and expensive space, especially near Central Park, isn’t going to provide a large spa like other locations might. Overall, great experience here and if you go, I hope you enjoy it too! PS - No pics on this one. I don’t feel good about taking pictures in spas.

Today was a true pleasure! My husband and I both had massages and we are thrilled to say we have found our new favorite NYC escape! The spa was beautiful and the staff was exceptional! Be cannot wait to come back!

We booked a reservation at 11:30 am. They called me at 11 am saying I was late. We showed up at 11:30 and they said continued to tell us we were late. I showed them our reservation that *clearly* said 11:30 was our appointment and they were just shocked and "blamed their system". They gave us a 30 min. massage and compensated us for lost time by 5% despite losing 50% of the time due to their mistake. In addition, the men's bathroom shower was unsafe due to *drastic* temperature fluctuations that literally burned me. I would *strongly* recommend to go somewhere else.

Don’t go. Therapist will just rub your skin. Will let you choose music but the speak is so bad. I miss the music in grocery store. Product is good but don’t use any techniques just entry level massage. If you wanna sleep, you can’t. Bottles drop on the ground and never quiet. Will talk to you all the time. Very under expectations. Therapist is arrogant. And bed hurts my spine. More like the therapist train you and you just have to listen and don’t ask! Fitting room is dirty. Clothes were just on the sofa and garbage is on the surface….