Kokkedal Castle Copenhagen

Very small room. Bathroom not well lighted. Shower is incredibly tight. Service was great though. Loved that they provide free bicycle rental for guests. All riding tails even those jn the woods are well lighted at night.

My husband was really in shock when the old lady ahead of him in line was denied check in because the time was 14:55, not 15:00. |In other word 5 minutes!!! That really was a shame. Two minutes later my husband was able to check in, by that time the lady had obediently gone to sit down and wait. ||So to some positive impressions:|The building itself is very impressive. It’s very peaceful and it’s like a fairytale with the horses and the green fields around. ||The staff at the bar-particularly one young guy was really service minded. He was actually the one sweet person in the whole hotel that was outstanding. ||Speaking of the bar- the building and decor is really nice but whoever was in charge of furnishings in the bar should find a new job. Everything looks like it’s thrown in there or that it is a furniture store where they try to sell you chairs. Furniture should be grouped together creating an intimate atmosphere because that’s what the room deserves. Get rid of 1/4 of the chairs there and it will be more inviting. ||Disappointed with our room that was in a building away from the castle. Room was very small. Glad we only stayed one night. ||Bathroom shower was built in a way causing water all over the floor. Water temperature was constantly changing and suddenly scolding. |Good stuff was the thick fluffy towels and lovely smelling soap. No body lotion. ||There is a gym on the premises. Believe it or not- it costs 95 DKK pr person pr hour to use for hotel guests!! This place sure knows how to milk your money. Also if you want a cappuccino for breakfast there is a charge. ||Breakfast was ok. Nothing special but the basic stuff. On the positive side- the orange juice was really good. Freshly squeezed and not watered out. ||We did not eat at the hotel due to the menu and prices and went 10 min by car down to the harbor instead. We did not regret that at all. ||We had a good night sleep but someone next door was up at 5 making a lot of noise so with lack of insulation we woke up too. ||All in all 3 stars for the surroundings and for the great guy in the bar. Would we come back? Nah, I don’t think so.

SPOOKY SERVICE CASTLE: The castle and area itself is very pretty, BUT be cautious about the SERVICE! In front of our room the main machinery of the AC was broken (see video) and created a permanent and very loud noise. The lady at the front desk told us it will stop soon and we should just go to sleep - however the reception was closed a couple of minutes later then and the noise didn't stop. So we were awake all night, even with closed windows the noise was horrible. The next morning another lady at the reception told us that she was sorry about the bad experience and would take care of it. When we were checking out later that day, she thanked again for our understanding and that everything is already sorted out and no need for extra pay or authorisation (we had two dinners + two breakfast). Little did we know everything was still put on the credit cared without handing out a bill or letting us know, what we learned only a couple of days later. However we just gave our credit card the evening before for room fee authorisation. When asking for the bill via mail, a lady named Dagmar shared the bill with us, but didn't consider answering to our questions and what was discussed on site. Even after 3!!! mails asking for a reply, we didn't hear anything back. Sorry but the service level is too cheap for such a beautiful place with high amibitions.

Nice hotel close to the shore and next to a golf course. Shame then that there is a constant "hair dryer like" sound from some machine/installation next to building 3 - totally negating all the nice stuff.

The spa is fantastic. The staff need some training. The tunnels are fun. The location is so peaceful. A little bit of a hike from the train station.

Great restaurant with gourmet food. Very tasty dinner and professional service. Fantastic surroundings.

This hotel is really nice, with cosy and very comfortable rooms as well as peaceful and quiet surroundings. If you stay there and want to dine in, you’d rather go to the golf club restaurant rather than the hotel restaurant. The new chef (who started beginning of 2024) is so friendly, owned a Michelin restaurant in Copenhagen and is a fabulous cook and person! The food is tasty, with fresh local herbs and veggies, inventive, creative and so so delightful! As vegetarians we gave him « carte blanche » and we discovered a lot of flavours, from fresh herbs in many small dishes we shared. You’ll have plenty to chose from the menu. Loads of really good beers as well! Thank you so much to him and his staff for this amazing experience :)

If you have any business in the area or if you are a couple or group looking for romantic and royal surroundings, I can recommend this unique place.|A castle like manor, antique interior and a very nice staff make the stay a pleasant experience.|I stayed in the annex/guesthouse building, which have comfy rooms and from a "secret" passage way in the basement there is direct access to spa facilities and the main building where you will have a quality breakfast. I have not felt this exclusive or slept so well in a long time.