KT B.
Yelp
Beautiful - look no further. If you are looking for a special occasion place - stay here. If you are looking for a random overnight in a place of luxury - stay here. If you are traveling to wine country and wish to feel immersed in beauty and old world charm - STAY HERE! The Kenwood is beyond a 5 star rating system - it's difficult to capture the level of comfort and beauty you will experience.
I was at the Kenwood for 2 nights, 3 days this past weekend. The grounds are immaculate and gorgeous. The rooms are spectacular. The staff is "at your service". There was not one request that wasn't immediately accommodated - even down to asking for a copy of the romantic CD that one finds in their room. The bedding is deluxe, the furnishings are stately, and the bathrooms are spa-like. My only regret is that my husband was not with me!
- Friendly and professional service was given in the fireplace-charmed wine bar.
- The center courtyard is enveloped by beautiful, climbing vegetation, towering palm and fruit trees. I lived in Europe for a number of years, and I couldn't help but feel that the Kenwood courtyard took me back...
- On a walk through the property, I was admiring a fruit tree and a staff member encouraged me to actually pick a pomegranate, "or an orange, or a lime - whatever you like". In fact, the gentleman offered to get it for me! Later, I enjoyed a pom with some champagne. Beautiful.
- While relaxing around the heated pool and spa (of which there are two), I was served drinks as I lounged about enjoying the warm sun. I was NEVER disturbed, but I was taken care of, and when I needed something, someone was immediately there. The Kenwood proves that you don't have to have a crown to be treated like royalty.
- The cleaning service was fabulous and my room was spotless. Not one streak on my glass shower - not one. The carpets were clean. The floors dustless.
- Turn down service was quiet, quick, and seamless. I enjoyed the mouth-watering salted chocolates that were left on my pillow.
- Breakfast was delicious. Maybe a bit more direction could be provided to the guests as they walk into the breakfast room on their first morning, but this isn't a dig - just an observation. It's not all together too hard to figure out where the coffee is, but just the same, a morning greeting, or seating hostess, when I first arrived would have been welcomed. By the second morning, I was familiar with the routine, of course.
- Room service was wonderful. My service required one person and two people showed up. They were quick, attentive, and did everything I asked. I would encourage management to explore whether a slightly larger menu is a possibility, but what was available was delicious! Loved it.
- Throughout my stay, there was never not an opportunity to pick up some fruit, a wine, a bag of chips, biscotti, a Luna Bar, etc. There was always something available, to include a water and tea bar. I also saw, in passing, what appeared to be an espresso bar (?), next to the wine bar, but I didn't stop for one. I have no doubt that had I asked for a latte, or cappuccino, one would have been brought to me immediately.
Listen - here is the bottom line. Stay here. To my shock, I saw 2 reviews that contained complaints. One wanted free champagne all day as she brought in cheese and crackers from the car. The other review spent more time writing about her level of education and status; and therefore, she should be treated as such. Here's the thing: The Kenwood didn't get it's good name serving crackers from Target and there is a difference between rich and wealthy people - rich people think they deserve it and wealthy people pay to expect it. I've written my review from a real-person perspective and truly, ignore the riff-raff.
The Kenwood Inn is a gem. Since I am not wealthy, have 2.3 kids, and live in a far-off state, I won't be able to return too soon. But, should I ever be able to, the Kenwood will be my first stop. Hopefully next time will be with my husband! What a dream that would be.
What a beauty, this place! Wonderful job and pats on the back to all the people that work there and make it happen. Management, take note: Your people are stellar and they deserve some fine acknowledgment. They are making this place happen for the owners and they deserve the credit! Thanks for a beautiful stay!