Joseph Cheaney & Sons

Excellent service today by Salma who diligently took me through various options with care and patience as I made my first purchase of Cheaney shoes. Very happy with my experience and the purchase and look forward to future purchases if the shoes live up to their reputation.

Never been to the store but got a pair of first Cheaneys online. The more I wore it the better it felt. Tip top. Versatile enough to pair with a tuxedo to even dress down shirt and jeans.

The guy working here (used to word for a french brand, sorry I don't know his name) was a wonderful help and I had a great experience. Sadly I didn't have enough time to come back and buy the pair he kept on side for me before leaving London. I just found out I can order them online from France so I'll get them this way thanks to him ! Keep up this way you have an amazing customer service.

Great quality British made shoes. Very happy first purchase. Julian was particulary attentive and patient.

Met Ewan yesterday as I dropped two pairs of shoes for a shine and had the best experience I've ever had in a shop. Cheaney shoes are undoubtedly great and durable, but what makes the brand rise above the competition is having people like Ewan in its ranks – people who will offer you much more than a pair of shoes. Think about Ewan as the perfect combination between a passionate craftsman, a delightful salesman and a fine English gentleman. His knowledge about all things leather and shoes related is impressive and he kindly and patiently shares it when asked. Both the assistance and service I received from Ewan were impeccable. He even kindly took me through part of the mirror shining process which he demonstrated with great gusto!

Best shoe experience in London. I visited Saturday 10th June. I was wearing gym gear and went into a wonderful shoe shop after mixed experiences at other brands. The young gentleman who served me did not judge me, got myself and girlfriend seated and was brilliant throughout. I have autism and doesn’t always communicate well, but I felt very comfortable here. The older member of staff in a blue suit was also really polite and kind. But all staff were great, knowledgeable and helpful. I purchased some beautiful black oxfords and they offered me to pop back if ever I needed them shined. Customer for life and truly top service, don’t waste your time at other brands in the area, the quality, knowledge and service is the best without question. This store are 10/10 in my book. Highly recommend.

We were walking down Jermyn Street two weeks ago and I had a look at the various shoe shops on the street. Right at the beginning I noticed this beautiful Balmoral boot in Joseph Cheaney's shop. A day later, I returned to the street and asked for advice in the shop. I immediately noticed the familiar touch and was also impressed by the very personal contact. I was given the best advice and immediately felt valued in this shop. That made buying this really great boot even more fun. Please keep up the good work and thank you very much! Walter

I would highly recommend the Cheaney shopping experience - especially the Covent Garden shop on Henrietta Street. Superb English made shoes, boots and accessories; friendly, approachable and knowledgeable staff who look the part, sound the part and wear the stuff they sell. Here are two summer 2021 purchases - the Alfred R capped Oxford with Dainite sole and the Trafalgar suede boot.