JINsoon Spa -Tribeca

This place was wonderful, and the owners husband was wonderful. He stayed open until my toes dried so I could walk home in sneakers! Wonderful conversation as well. He even wrapped my toes so I would not mess them up on my long walk home!!

Horrible. I expected a much better experience. First of, the technician beckoned me from across the salon, which is extremely rude. She should of walked herself to the front and walk me over to the nail station. I paid extra to get the hot vitamin E /lotion treatment, it was less than 3 minutes. The technician was rushing through out the whole process. A woman that was there before me getting a regular manicure left after me!! The nail polish was messy, uneven and all over my cuticles, the sides of my nails were left without polish!! The lady in the front was nice and removed some polish that was left on my finger tips. I can’t believe I paid for this! Terrible, rushed not professional service.

I absolutely loved my experience here. The ambiance was just right. The design of the room looked unique which was quite appealing. The staff was extremely kind. Vilma did my mani and pedi and I enjoyed my experience with her. I definitely recommend if anyone goes to ask for Vilma. The manager was hospitable and helped me to even take pictures of my experience. The music kept the vibe just right and I felt very relaxed. I would recommend if you love your service with class and style.

Larger space than west village, so easier to get an appointment for more than one person if you go with friends. Great service, love their polish colors. Always super meticulous!

The quality of the work done here does NOT match their price point. Unfortunately not satisfied with my nails. The photos i’ve attached are only day 3. This is a GEL manicure btw. The polish is uneven, filled with bubbles and chipped. I ask the woman when applying if she noticed the polish seems uneven. She fixed one but reassured me they were fine. The nails seem as though I applied the polish myself at home. I would not return here.

This is the loveliest Jin Soon branch. It’s clean and staff are all very nice, the pedicure is professionally done. The space is very well designed also, you won’t need to worry about wearing skirts for a pedicure because the chair and sink design - 5 stars just for this! It really is a nice afternoon treat :)

I was a client of this place for years. My company also recommended it to clients / out of town clients. Today, I booked a mani / pedi - the same that I book all the years before - and there was never a complaint from my end. I always tipped 30% as I appreciated the work. Today, I started with a pedicure. The appointment felt extremely rushed. Not at all what I experienced in the past. 1/2 way into the appointment, it started to stress me out and also certain works on my nails hurt. Again - very rushed ! When I was seated for the manicure, I ask the receptionist to come over. I asked her if the company booked me a speedy mani / pedi as I never felt that rushed in the past. I also said that I insist that my manicure will not be rushed. She insisted that my complaint is baseless as I am getting a regular mani / pedi. When I told her that this is not the case and that I think they are rushing my appointment, she got upset. I also said that I will be very unpleasant if I get stressed out more with a rushed manicure. She then left and went into the basement. Then the lady who did my pedicure came and started to cut a few nails, but she was upset and was shaking and I told her to stop. She then said someone else should do my manicure and left. Then the owner showed up and I explained what happened. After all these years going there I got kicked out by him for getting upset and for expressing my frustration. He told me his receptionist is crying and wants to quit. I worked at receptions when I was in my 20s - and I had to deal with upset clients and had to find solutions. To kick me out is a low move - instead of dealing with the issue. I paid the pedicure - left the usual 30% tip. I live in New York since 1988. I never had this happen to me but it was for sure a very interesting experience. Thank you JINsoon Spa for adding that to my list.

I made an appointment at 3pm and was told to wait 10 minutes, but then at 3:15 I was told to wait another 10 minutes. I’m not going to wait 25 minutes when I made an appointment HIGHLY unprofessional, especially after the fact that I’ve been there numerous times. Will not be going back or recommend anyone to go there going forward. Stay away from this place.