IOLLA

The best glasses shop in edinburgh. They have a great selection of frames. I love their flat rate pricing system; it's amazing value! The staff are so friendly and really helpful, and had a great system in place to allow us to try on glasses during the pandemic. Couldn't recommend more!

Amazing customer service, the staff could not have been friendlier. Great prices compared to other shops, £75 covering frames/lenses etc. All very stylish frames. Visiting during a pandemic I didn't think I would be allowed to try on frames however they had a procedure in place for trying on. Can't wait for my glasses to arrive - getting sent to my address at no extra cost also!! 10/10

Absolutely delighted with my glasses from IOLLA. From start to finish their customer service was excellent. I popped in (by appointment) to the Stockbridge store and the two young men on the shop floor were really approachable and helpful with the whole experience. The choice of glasses is really fantastic and there's a style for everyone. There are so many sleek, stylish modern styles and some super lovely vintage styles too. I would recommend here without a doubt and I can't wait to return in the future for all my optometry needs. The set price of £75 for any style - which impressively includes lens thinning, antiglare coating and a lovely case - is excellent value for money and truly is testament to Iolla's exemplary customer service. Look no further for your new pair of glasses !

Have used Iolla for several years now at their Stockbridge stock and have been happy with the service and product. However recently the hinge broke on one of my glasses and I travelled to get them repaired. I was told that I would need to buy a new frame at £50. Eventually they agreed to replace. However for me the quality of the product is not what I expected now if a hinge can’t be repaired. The email response to my feedback was also relatively dismissive. Shame as I am very brand loyal and liked this Optician. Overall great company but for me the quality and service after my recent encounter has put me off using again.

Most of my experiences with buying glasses haven't been that great. I'd be more worried about finding the perfect frame, only to find out they're way out of my price range anyway. With Iolla, it's a fixed fee of £65, lenses included, which is great. I actually spent the time trying out frames and not worrying about anything else, which was a nice change. The staff were super helpful, giving you plenty of space and time to try things out and being readily available for any questions you might have. All in all a great experience. Should've come here ages ago. Highly recommend 👍👍

I stopped in today without a lot of optimism: I have a difficult and expensive prescription, with quite a limited range of frames available from my optometrist due to my prescription. The moment I entered, everyone was incredibly friendly and helpful, and they were totally honest with me about which frames would work best for me, and imaginative about suggesting frames I might not have considered on my own. A totally brilliant experience. I'd give more than five stars if I could!

After breaking the frame on my glasses I went to the store hoping they would help by fitting the lenses to an (identical) spare frame I had bought as a precaution (Not the first pair I break playing with the kids) along with the specs. They came from an optics shop in Glasgow, not online. The lady looked at me disgusted and told me they wouldn't do it. Bit of a silly short sighted attitude, especially in the middle of pandemic... Not likely to go back or recommend their services.

I've paid upwards of £250 for glasses in the past due to lens thinning, coating etc and been less happy with them than the ones i've just gotten from IOLLA. Huge selection, lovely staff and great glasses at a super affordable price - even if you're blind like me!