InterContinental Shanghai Pudong

I have been staying regularly at the Intercontinental Pudong for a few very good reasons! Firstly, its located at a very good location and the rooms are nice and clean, and all the staff are extremely friendly and helpful. ||A special shoutout & thanks to Lily Meng and York at the Club lounge on the 24th Floor. They are always there happy and smiling and prepared to welcome you. It feels like home, because they always remember you by name, and your food and drinks choices. A remarkable experience each time !||Thank you Lily, York and team at the Club Lounge. Thank you , you beautiful people!

Room size is good for 3 medium size luggages, quiet atmosphere, and having good sleep in this hotel every night. It is not advisable to add a bed if you have elderly/adult coming along, as the bedding is quite old and in metal frame structure, the added mattress not suitable for elderly/adult to sleep on due to thin layers.

Very good location. Really nice and clean rooms. The staff is extremely friendly and helpful. Special thanks to Lily, York and Zoe!|We can absolutely recommend this hotel, especially when you want to see a different part of Shanghai. We will definitely come back!

I had a fantastic stay at this hotel! The room was incredibly spacious and spotless, making for a very comfortable experience. The staff were extremely friendly and helpful throughout my stay, always going the extra mile to ensure everything was perfect. The in-room dining was delicious, with a great selection of dishes that exceeded my expectations. A special shoutout to Melinda Zhao from Guest Relations—she could not have been nicer! Her warm hospitality truly made my stay even more enjoyable. I highly recommend this hotel and will definitely be returning!

Overall it's a nice n comfortable stay, but somehow there was much noisy outside window during nite n also some guests( I thought) made noises during nite. The other services were quite comfortable, the bathroom is clean n warm, the view is quite nice thru the window.

Excellent service, great cuisine, a home away from home, love it. I stay at the intercontinental hotel in Pu Dong multiple times per year, and always look forward to my next visit. In the club lounge Zoe, Lily and Monica are focused on making my experience the best it can be.

We had a wonderful two-week stay again at this hotel during the Chinese New Year time. We got ungraded to a Junior Suite upon check in which is much more spacious and was kept tidy throughtout our stay. It is worth a special shoutout to all the staff at the Club, Lily, Yorker, Hanna, and Pearl, who tried their best to look after us and provided excellent service. We will be back again!

Have been staying here for the last few years. Super helpful front desk and concierge, lovely people and great services as always. All the gentlemen are great. Lounge services is getting better and better each day with Lily and York being there. And the food being served have significant improvement. Location is great. Room is maintained very well given age of the hotel. Great value for money. Since they changed a new GM with Mr Roy being in charge , it’s even better than before ! Highly recommended.