InterContinental Porto - Palacio Das Cardosas, an IHG Hotel

We recently stayed at the InterContinental Porto - Palácio das Cardosas, and I must say, it was an exceptional experience that truly elevated our first trip to Porto. The hotel was immaculately clean, and the staff were incredibly supportive and attentive. A special mention goes to the concierge team, who acted like personal assistants throughout our stay. They organized a fantastic winery tour and secured a reservation at the Bomfim 1896 restaurant, which became one of the highlights of our trip. Their coordination while I was driving ensured every arrangement and booking was seamless. The valet and parking service was flawless, even with the heavy construction and traffic around Praça da Liberdade. The team always kept a temporary parking spot available and promptly retrieved the car when needed, making the process stress-free. Upon check-in, we initially discovered that the suite we had booked faced the noisy construction site. After our long 4–5-hour drive, this was disappointing. However, within 15 minutes, the front desk team resolved this by offering us a quieter room that still met our need to be near our children’s suite. They even adjusted the price, which we greatly appreciated. The gym and sauna were excellent, and I loved that the sauna was available at 5 AM, perfectly fitting into my daily routine. While the breakfast buffet could use slight improvement, it didn’t overshadow the overall experience. I highly recommend this hotel for its outstanding hospitality and attention to detail. Despite the temporary inconvenience of nearby construction, the staff ensured our stay was as smooth and comfortable as possible. Thank you, InterContinental Porto, for making our first trip to Porto unforgettable. We look forward to returning in the future!

Really enjoyed our stay here. The staff was welcoming, the rooms were beautiful and clean, and the location was ideal for wandering around Porto. We were on the second floor facing the city hall, and there is some construction of a new leg of the metro across the street, so we were also worried about noise, butt he soundproofing was great as well. We heard sirens here and there, and there was a concert that was put on perhaps 300 yards away from the hotel that we heard in the early evening one night, but aside from that, it was a very quiet place to be. We will 100% stay there again should we ever return to Porto.

Location, Location, Location. The intercontinental is a beautiful hotel in the center of everything. Perfect if you do not have a car because everything is walking distance. The staff are friendly, beds were comfortable, and the breakfast was delicious. Perfect stay. There is construction going on all around Porto for a new metro line so the views are hindered, but the noise did not disturb our visit.

We loved our stay. Our junior suite was very comfortable, extremely clean, quiet (although right next to the main square with construction). We had dinner at the bar and at the restaurant, both were delicious. Breakfast had many choices, all fresh and well prepared.

By far the best hotel I’ve stayed at so far! From the accommodations to the location, Intercontinental is the perfect hotel to stay at in Porto. We were greeted with pastel de natas and a bottle of port and the front office was so amazing in providing recommendations and welcoming us in. We also had the opportunity to dine inside Astoria for breakfast and dinner, the food was fresh and options were plentiful for the breakfast buffet. You are basically in downtown Porto and a quick walk to so many tourist attractions. I would definitely return to this hotel the next time I am back in town!

We spent a weekend at this wonderful hotel. The hotel is particularly well located for the centre of Porto. An easy walk to many attractions. We didn't use the restaurant services but did eat in the bar which was fantastic. We are planning another trip next year and will stay here again. A large thanks to all of the staff.

This is not a luxury hotel. The air conditioning was terrible, did not come close to cooling the room. We needed two fans and fully open windows to cool of the room. The food was horrible. We had a drink and a meal at the bar. I ordered a steak sandwich. The bartender asked me how I would like the steak. When the meal came, the steak sandwich was two very small one bite rolls with paper thin steak, nothing else on it. There was no way to cook the the tiny thin piece of steak except except well done. I do not know how they can offer this on a menu. Across the street was construction. We were told this has been going on for years and will continue on for a few more years, as they build a new subway line. We will never stay here again.

We splurged and stayed at this amazing hotel and are so glad we did! Wow! From the moment we walked in, we were greeted with friendliness and helpfulness. The hotel is absolutely gorgeous and the room was huge and immaculately clean. The breakfast was the most impressive and delicious that we have experienced while traveling. We hope to return!

I was exceptionally worried about our stay here after reading about all of the construction in front of the hotel from the metro line being constructed (plan to end in 2025!). However thankfully I did not book a room with a view of the city hall and Av Aliandos. The rooms with the view would have to face the noisy construction. Our room was facing a quiet courtyard with apartment buildings surrounding it. And it was quiet as a pin drop! Even during New Year's Eve! They even had heavy blackout curtains. The service was certainly top! They always put more tea for me, extra water bottles in the room, and snacks throughout each day of our stay (from cakes, pasteis de nata, fresh fruits, and chocolates). They were certainly always thoughtful with their touches. On top of it all, the breakfast was excellent! Fresh made to order egg dishes, plus a plethora of hot dishes (beans, cooked tomatoes, mushrooms, potatoes and even miso soup!). They certainly knew how to cater to different tastes. Also the location could not get more central! Right in the middle of all the sites and walking distance from any where you wish to visit in Porto. Overall we loved every second of our stay and hope to come back!

Great place to stay in Porto. Location is excellent and close to everything. The room was clean and bed was pretty comfy. Loved all the amenities and the small touches. Staff were great. Breakfast buffet was good though the food was the same everyday. Overall it was a good experience.

Perfect place to stay while you are in Porto! I loved the location. It was so close to everything! We never took an Uber since it was located in a great spot. Also, the staff here is so friendly and kind. They are so accommodating for our needs. The hotel is very cute and clean! We got free breakfast included in our stay and the food was so good! Also, our servers were so nice. They made sure they took care of us. If you are looking for a place to stay while you are in Porto, I would highly recommend this hotel!

Jackhammering, scraping, digging, yelling, and vibrations from the 24/7 construction SURROUNDING this hotel. Make other plans. Not worth your money. Disgusted that we had absolutely no warning.

This was a special and once in a lifetime trip for our 10 year wedding anniversary and my 60th birthday. It was ruined by having to stay in this hotel. I was embarrassed in front of my wife for booking this hotel. This hotel is almost uninhabitable. This was the worst hotel stay I have had in hundreds of hotel stays in my life. The hotel website does not mention the incredibly loud and intrusive construction going on, right in front of the hotel. On top of the myriad issues the construction caused, there were other issues. There was little to no air conditioning. The room was very warm, and we could not get the AC to turn on most of the time. When it did, it did not cool the room down at all. A maintenance person explained something about how the outside temperature was overwhelming the ability of the AC to cool the rooms. All I know is the room was hard to sleep in due to the temperature, and we did not get one night of good sleep during a 5 night stay. The car traffic due to the construction right in front of the hotel makes taxi/Uber pickup and drop off dangerous and difficult. The foot traffic due to the construction right in front of the hotel is overwhelming, and unsafe. There were hordes of people near the front entry of the building due to the construction. Due to the construction in the front of the building we were told sometimes to exit in the back of the building to reach certain parts of the city. We'd walk through a maze of homeless and drug users in the back alley of the hotel. Very dangerous. The room was not very clean. Our safe broke with my passport locked inside! But it was fixed quickly. The bathroom sink backed up due to a clog. The shower stall had broken handles inside it. I could go on. When I complained after our stay, they did not reply. When I followed up, 8 days later, they said a manager would contact me, and they added 20,000 points to my IHG account. According to NerdWallet's analysis, 20,000 IHG points are worth about $140. That is an offensive offer after they destroyed 6 days/5 nights of vacation. Those are important memories lost and ruined. This hotel should be closed until the construction is completed. A manager did call me eventually, and left me a voicemail. At that point I was already back in the U.S. and a phone call would be diffcult, and I was too busy catching up on work to waste time on a phone call. I asked them to email me if they had any reply or solution, but I never heard back. I am going to write off my 5 nights in Porto. Bottom line is DO NOT STAY AT THIS HOTEL UNTIL CONSTRUCTION IS COMPLETE! I hear that may not be until 2025! If you want to enjoy Porto, and a have safe and quiet stay, pick another hotel.

This place was recommended by our concierge at AMEX but when we arrived we found out there is a major construction project going on all along the front of the building. It is consuming several acres of land on is operating 24 hours a day. It appears to be tunneling under the hotel. Last night at 11 PM we got to listen to jack hammers from our room. They offered to upgrade us when we arrived but they suites were in the front of the hotel closest to the project. Our room is in the back of the hotel but the noise is under and in front of the building. Our room was shaking last night from construction. It's a beautiful hotel but AMEX should NOT be recommending it to their best customers.

We LOVED our stay here. My husband and I stayed at their junior suite for four nights for our honeymoon. The staff is incredible helpful - I was feeling sick with a fever and cough several nights and they brought us teas, lemons, and honey. The hotel location is excellent, close to all the nice restaurants and pastries.

Perfect location sounded by amazing architecture. Love the spiral staircase. The room was huge by European Standards and the view was spectacular. Had a toilet & bidet, bathtub abs walk in shower. Loved the custard tarts awaiting our arrival. The breakfast buffet has a great selection & champagne. The bar was closed. There is outdoor seating off the restaurant.

Our Tauck tour arrived in Porto Portugal in the late afternoon. They had chosen this Hotel in particular because of its central location for walking tours in the old city. I would have preferred a hotel off the Douro River near the Port wine makers, but I understand the logic. This Hotel is a converted 18th-century palace that oversees Avenida dos Aliados, also next to the Estação de São Bento train station, and a short walk to Sé do Porto cathedral. The lobby is extravagant with high ceilings and chandeliers. The rooms are also elegant with marble bathrooms and spacious comfortable room. The Hotel provides breakfast as part of your stay. They also offer massages and beauty treatments in their spa. We really did not have the time to take advantage of the Hotel amenities unfortunately. .

Spent three days in Porto and this was the perfect spot from which to explore. Took the train from Lisbon and one of the reasons I chose this hotel was its location--literally right next to the Sao Bento station, it made the arrival process super easy. Staff were accommodating and allowed me to see another room and switch as I was concerned that the second floor facing the Main Street would be noisy. Super quiet, luxurious bed and huge bathrooms. Walking distance to everything really; and if you don't feel like walking, Uber comes in handy. Nice tavern Tapabento is right next to the station and highly recommended (read my review on it). Also close to Livraria Lello. Tip to go online and secure ticket (5euro which can be applied to any book purchase) which then allows you to skip the massive line and saunter into bookstore.

This hotel is so conveniently located right in the center of the main square of the city. You are walking distance from so many sights and eateries (but walking those hills will definitely get you). The service was wonderful! The staff at this establishment provided amazing service. The moment you walk into the hotel, you're well taken care of. The rooms are a good size, the beds and pillows were plush, and the bathroom was just great. Oh yeah, they also have air conditioning year round (yeah!). Highly recommend this hotel!

This place has the worst service I have ever encountered ever in Portugal! The staff has a very poor attitude. The bar closes really early so there is no where to relax in the evening. The breakfast was not edible. The recondition from the so called " Concierge" were horrible. We were directed to place that clearly were paying them to direct customers there not good places at all! Dangerous night areas brand new restaurants bot 5 star at all!! Don't stay here!!! We felt like our trip to Porto was ruined by this inadequate staff!! STAY AWAY!!

Checked in late night and the front desk was warm and welcoming. Check in was a breeze, the bellman helped us with our luggage and was very helpful in getting us comfortable in the room. Great location, clean and a comfortable bed to get a great nights sleep. Highly recommend staying here. Thank you for the great hospitality.

Nice hotel- it's an Intercontinental, after all- in the middle of Porto. Staff is very nice and it's right next to Sao Bento station. If you have the cash, might as well stay here! Walking distance to all the big sights in town, and it's literally in a former palace so they don't spare any expense.

Service and ambiance you would expect at a world class hotel. We stopped in to the bar for a few drinks. The bartender was very enthusiastic - we went off menu and he got into it. Taught him the recipe for a classic Singapore sling - he served a nice rendition. drink prices are high for Porto, but average US city pricing. The hotel itself is well situated near the city center. Worth a visit.

I stayed at the Intercontinental Porto - Palacio das Cardosas in Porto, Portugal for two nights on 5/20/2018 and 5/21/2018. It was my 1st time there. As I was traveling with Tauck, they chose the hotel. Friendly staff and central location to see the city of Porto. Plus, I took photos.

A 5 star, 5 star ! Incredible customer service. The concierge are awesome, nothing is too much trouble for Rui and Rodregiez. Tours booked, restaurant reservations made and cancelled and remade ! No problem. With other customers, they'll call you back and they do. Need your wine and water from dinner brought to your room, no problem. Early check in / late checkout, of course. Complementary wine with dinner, check. Basically, you want it you got it. The room was lovely and spotlessly clean. Great view over the square. The only downside was a traffic jam on the street between 5pm-6pm with lots of honking of car horns. Hotel is well positioned to explore Porto on foot. We had a great stay and would come back again.

We recently stayed at this hotel for 4 nights. The hotel is located centrally, close to the train station and to all main sights and transportation. We drove and used the hotel parking service for €29/night. Check in was quick and easy. We arrived early, so our room wasn't ready, but we left our things while we went to explore. When we came back, we were pleased to find our room was spacious and comfortable. The bed especially was very plush. There was adequate storage, the wifi was perfect, and everything was clean. We had a great view over the square with gorgeous French doors and a little balcony. The bathroom was big and had lots of counter space. The shower was hot with great pressure. All of the staff were very nice and accommodating, especially the concierge staff who always greeted us by name. However (and this is not their fault), it seems the concierge desk and front desk are understaffed. Several times when we came back with our car, there was no room in the temporary parking area to leave it. The concierge staff move the cars to the lot, but they were so busy with guests they didn't have time. Being on a busy street, this was problematic. Also, there was often a long line at the concierge and at the front desk. We had to wait for the concierge once more than 20 minutes. When we checked out, there were 3 desks but only 1 was staffed. The staff who are there are superb, but they need help! I can't see how they will be able to function in the high season. Still, I wholeheartedly recommend this hotel.

My wife and I chose Intercontinental Porto to spend part of our honeymoon. We could not be more pleased. The staff are extremely engaging and helpful. The food is delicious, the rooms immaculate and the hotel is centrally located. This has been our first time in Europe and we are more than happy with this choice. A huge thanks to the staff who really go out of their way to create this environment.

This hotel is old school. After staying in a couple of boutique hotels it was great to be at the Intercontinental. The room were large and comfortable. The bathroom was large and luxurious. The bar downstairs was really nice. The breakfast was delicious with lots of choices. It was a full service hotel and we really liked it. I total recommend this hotel.

Super nice hotel, VERY helpful staff. Only reason I went 4 star instead of 5 (and it is a 5 star hotel) is probably due to my being used to US hotels. There's no top sheet on the beds (which are very comfortable) but just a big comforter. All top quality but in our room, which was a huge 2 floor deal (thanks for the upgrade!) The windows dont open and the ac didn't get the room cold enough for a heavy blanket like that..I need something on top of me or I can't sleep though. I woke up in a full blown sweat later. And a totally silly thing I guess.. the tv had no sleep button which I guess I missed! Haha But seriously overall, very nice hotel, beautiful building, awesome location, attentive staff and beautiful rooms! Would totally come back.