InterContinental Abu Dhabi, an IHG Hotel

This is my second visit to this hotel. I came with family over Xmas but this time came on my own. I was greeted and checked in in the club lounge by Priyanka who was so helpful and really couldn’t do enough to help. A pleasure speaking with her every morning in the lounge. Breakfast was delicious and the staff were efficient and friendly. I spent most evenings in the club lounge with my book where Rowena and Sheila totally spoiled me with their attentiveness - my glass was always full!||The beach club is a lovely 5 minute walk around the marina and again, the staff in there were charming. Khalid at the bar has a fabulous memory for room numbers snd favourite cocktails so always knew what I wanted in advance!||Housekeeping were fabulous. My room on the 16th floor was immaculate and the bed super comfy with crisp sheets. I slept like a baby each night. ||Even checking out was easy. Shiju whisked my bags away to call me a taxi while I payed my bill. ||The whole holiday was divine. I will definitely be back!!!

I stayed two nights as a stopover. Arriving at 02:00, the car trip took 30 mins to cover the 40 kms from the airport. It would take considerably longer in peak hour, so bear that in mind when staying here.||PLUSES - check in staff were pleasant; room and bathroom (and amenities) were top notch. B/fast buffet not only offered a wide selection, but was "A" grade in the quality of offerings (cheeses, labane, breads, jams, pastries, hot dishes etc). Two improvements I would suggest are (1) to explain in English what some foods are (not just label the foods) and possibly document their ingredients. There were Arabic dips available, with names in English, but I, who have travelled in the Middle East a lot, was unfamiliar with a couple and (2) in addition to or instead of hummus, to consider offer either baba ganouj or tahini.||The hotel has a large and attractive swimming pool with plenty of seats around it, but I did not swim.||There is also a gym and spa/sauna, with some services are free of charge.||MINUSES - being 40 kms away from the airport and 20 kms from downtown, you'll need a taxi to get to most places. On one occassion I took a bus to downtown (#67) which took 30 mins and cost about AED 3. It was comfortable, uncrowded and not much slower than a much more expensive taxi. But you can't pay the driver in cash. You must obtain a prepaid (and loadable) Hafilat card to use public transport. The bus stop is down a hill and across the road from the hotel: not really an option for seniors. ||No other minuses come to mind.||The hotel promotes itself as 5 stars and it is just that.||I got a good price for my stay and if I can get the same price again, I will return, even with the one MINUS listed above.

I must say the experience was fantastic! The hotel itself was clean, comfortable, and well-maintained, but what truly made my stay exceptional was the outstanding service from the staff, especially Theresa.||From the moment I arrived, Theresa went above and beyond to ensure I felt welcome. She was always friendly, professional, and eager to assist with any requests I had. Her attention to detail and warm personality made my stay even more enjoyable. Highly recommended. Looking forward to my next visit!

The welcome at reception upon checking-in set the bar high and I am happy to say that it was maintained throughout my stay. I encountered many staff members and every one of them could not have been more helpful, worthy of particular mention being Sadin (Pool Bar) and Amber (Breakfast Service). The hotel has excellent facilities and is perfectly located for touring the city and surrounding areas. Breakfast service was extremely well organised and the food choices were extensive and qualitative. No negative points whatsoever and therefore highly recommended.

Great location, great facilities. Breakfasts had so much choice from all over the world. Breakfast waiters were all so helpful. Beach facilities great and sea lovely and clear. Lots of water sports to chose from. Plenty of sun beds. A great choice of restaurants. We ate at Belgian Cafe - a bit pricey for what it was. Staff over attentive- stood over you and took stuff away before layed your cutlery down. Plenty of taxis available so no waiting. Easy walking distance of 300 tower viewing point, emerates palace, marina mall and corniche. Rooms lovely - marina view great. Rooms a good size - all you need . Horse racing 3miles away - so relaxed.

Excellent Service and great time by all. Great facilities pools, beech, hot tub, kids pools, food and drinks. Special mention for Jonathan, the pool attendant, was fantastic during our visit. He was friendly, attentive, and went above and beyond to ensure we had a great experience. When my daughter stepped on a random earring, he responded immediately with first aid, making sure she was comfortable and cared for. His kindness and professionalism stood out, and we truly appreciated his help. A big thank you to Jonathan—his outstanding service made our day even better!

Honestly, a great hotel. It’s dated, being one of the first to be built. Yet it’s well located, has great service, beautiful views and great options for dining, facilities (heated pool, great gym) and even a barber. Lounge is excellent, has a small balcony and great food and drinks. Staff again is very welcoming and friendly. Overall I would definitely recommend.

Great stay. We loved the fact that it is centred round the marina with all restaurants linked to the hotel. Food was excellent and all we tried. Stayed on the Club floor which included breakfast (fantastic), afternoon tea (curly sandwiches not good) and evening candles with drinks (fabulous). Particularly great service from the club lounge with Rowena, Sheila and Vince. The team at the beach were also so friendly. Would definitely recommend. Only other downside were pigeons nesting on the windowsills at night which could disturb some guests.