Il Pastaio

5 stars. After an 18-hour day, I stopped into Eataly and saw that they had a prix fixe menu! The two dishes were amazing but I waited about 25 minutes for my pasta. I wasn’t frustrated but a bit concerned that like, maybe the hand rolled gnocchi’s are what’s taking longer than normal. When Kat came around and asked how my dish was, I expressed that I never received it. What could have been a frustrating night became the opposite because of Katherine, my server. She noticed the delay, checked in at the right moments, and proactively offered a complimentary glass of her favorite wine and a dessert. That simple, thoughtful move—paired with her precision, attentiveness, and genuinely hard-working attitude—turned my bad day into a great one. The wine was outstanding, the dessert was spot-on, and the pasta was worth the wait. Oh side note as someone how goes to the dog park in Madison garden and goes to eataly a lot more than they should is this. Reasons to visit Eataly: consistently fresh, well-executed Italian dishes; a deep, well-curated wine list; the energy of the market-style setting; and staff who know the menu and care about hospitality. Katherine exemplifies that standard. Best customer service I’ve experienced at Eataly—detail-oriented, friendly, fast on recovery, and sincerely invested in her guests. But hey, it’s Italian food right? It’s impossible not to like. -EPK

Lovely environment. Staff are friendly and helpful. I feel like I ordered wrong tho. I had the Fritto Di Gamberi E Zucchine. Crispy fried shrimp, fried zucchini, lemon aioli. I found it to be very bland. Needed seasoning. Couldn’t taste the lemon in the aioli.

I freely admit this is not a fair rating due to our timing, but it is what it is. We split the Agnolotti del Plin El Sugo D'Arrosto and an order of Focacia Bianca. Both were very good. Our server Ahmed was wonderful and attentive. Seating was comfortable at the bar with a good view of the pasta making table. Which brings us to the rating. No pasta.making while we were there. A bit of clean up as we were sitting down. Prepping for pasta making after we were finished and had walked around a bit. But no action as we enjoyed our meal. That left our entertainment to some sort of dispute between staff playing out in front of us. We could not hear anything, and no idea what the dispute was about, but you could tell there were some issues.

II Pastaio is a total experience. You can be part of a pasta making class or experience a wonderful meal. Located in the middle of Eataly NYC Flatiron, you are front and center surrounding yourself with retail food shops, cafes & sweets, restaurants wines and quick bites. It is a foodie destination. No trip to NYC is complete with spending an afternoon the very best in Italian cuisine. The wine list is top tier. Larry was our server for the afternoon. He excel in every capacity offering us fabulous parings for our food selections. Don’t be afraid to decide on an unknown selection. Begin with small bites to share. I recommend the Bocconcini, the Shaved Zucchini and the Insalata di Quinoa. I must return for the rainbow of carrots made with a pistachio pesto. I throughly enjoyed the Spaghettoni ( a squid ink spaghetti, with shrimps) . The Cappellacci was exceptional. A must try. You will not be disappointed

Pasta bar where you can watch the fresh pasta being made for you. Friendly staff and delicious pastas. Inside Eataly.

100000/10 the experience is amazing Kevin, Bryan, the hostess girls Simona and Sofia and the manager David make this Friday night date so so beautiful food is absolutely delicious wine it’s just the best!!!! Looove it

This is a very cool concept. You eat your meal in the middle of the Italian market. It’s a bit overpriced but all the pasta is made in front of you. The food is really good I had the Tagliatelle which was amazing. My wife had the Tonnarelli which also enjoyed. The kids were able to get spaghetti with red sauce. Be aware there is a bit of language barrier when ordering so know what you want to make your life easier. I also had a cold Peroni which hit the spot.

I absolutely love this restaurant! The last three times I’ve been here, I’ve sat outside on the patio, and the atmosphere is just perfect – so relaxing and enjoyable. The food is always delicious, fresh, and beautifully served. Every dish I’ve tried has been outstanding. I also want to give special recognition to my waiter, Javier. He is truly the best! He knows the menu very well, always gives me great recommendations, and provides excellent service every single time. He really makes the dining experience extra special. I highly recommend this restaurant for the amazing food, the lovely outdoor ambiance, and the outstanding service. Five stars all the way.

I came here for a small bite and some wine with a friend and it was a great bar. The spot is located inside Eataly and is a bar, offering a variety of wines, small bites, and entrees. The service is pretty quick. Love the bar area and I really love how you can watch the pasta being made in front of you as you are there. I got the bread and butternut squash to munch on as I drank some wine and it was good! Pretty standard stuff, but good bites as I tried their wine menu and chatted with my friend. Would come back again for a casual drink.

This spot checked all the boxes! Food Indoor/outdoor seating Service Location Views of the Flatiron Price We were on the hunt for a place to dine outdoors, and this one delivered! The menu and service were top-notch. We got seated right away with an awesome view of the Flatiron building. Our food came out super fast. The best surprise was when we went inside to use the restroom. Wow, it was like a food mall in there! Coffee, pastries, a meat deli, more restaurants, and even a garden section! It was huge! If you're in the area, this is definitely a must-visit for a meal.

Incredible vibes! The staff at this bar in Eataly were super friendly! We just went in for a drink and apps. We grabbed glasses of Prosecco and then got fresh Mozzarella and bread. Everything was AMAZING! The best part was while you are sitting at the bar you can watch them make fresh pasta right in front of you! It was such a cool experience and I thoroughly enjoyed it! There are limited seats and it was pretty busy since we were there on a Saturday evening but it's a great spot!

This is a very cool concept. You eat your meal in the middle of the Italian market. It's a bit overpriced but all the pasta is made in front of you. The food is really good I had the Tagliatelle which was amazing. My wife had the Tonnarelli which also enjoyed. The kids were able to get spaghetti with red sauce. Be aware there is a bit of language barrier when ordering so know what you want to make your life easier. I also had a cold Peroni which hit the spot.

Cute restaurant inside Eataly! We were sat immediately with their bar seating. Beautiful decor at the center of Eataly with marble countertops, classy furnishing, and inside view of how they make the fresh pasta. Our server gave us his favorite recommendations and checked if we had any dietary restrictions. We were dining for dinner around 6 pm. The ambiance was great to chat with my colleagues. I ordered the Agnolotti Del Pin which were about 10 gnocchis filled with beef, sausage, and veal sugo. The dish was delicious with its meat filling and hearty sauce. My colleague liked my dish as well. I would definitely order this again.

I love that you can watch them make fresh pasta as you dine. My friend and I shared the bruschetta which was not as enjoyable as I thought it would be - the bread was cold and hard, truffles not very flavorful. The pasta was delicious - I had the veal and lamb filling. I also ordered a Negroni that I couldn't finished - not well done at all.

I was stuck between a 4 and 3 but idk. Wine was good, service was great. The cesar and truffle bruschetta were on point and delicious, but I expected so much more of the pasta! The pasta itself felt perfect, but the sauces didn't do it for me. Tagliatelle was good but something still felt off, and the amatriciana sauce was just so thick/chunky. Would come back for apps and wine if I'm shopping at eataly, but otherwise I wouldn't come back. Oh and the tiramisu was great! They also mentioned to have the budino but I guess next time!

My sister and I were in the flatiron area this weekend and she'd never been to Eataly before so we decided to stop in. She was amazed by all the pastas, cheeses, and more! While we were talking about the great ambiance that Eataly fosters, two seats opened up at the Il Pastaio bar so we sat down and grabbed a glass of wine. I can't speak to the food since we only got wine but the wine was delicious and the staff was incredibly knowledgeable about the wines. We had a great time!

Pleasantly surprised by this place! It's a seat-yourself counter inside Eataly near Madison Square park with set pasta + sauce combos and a rotating monthly pasta! We got the tagliatelle and bigoli. Wouldn't get the tagliatelle again because it was too thin for my liking, broke apart while eating and was too soft, no chew. Bolognese was just meh too. BUT THE BIGOLI omg it was SO good. A little spicy, a little creamy, and SO flavorful. Clams are chopped and incorporated into pasta already, no shells involved. I am def going back for the bigoli

My favorite spot to stop buy after shopping. Fresh made pasta. Alex, our server, was super friendly, courteous n knowledgeable. All his suggestions were perfect n delicious! It's a treat! A piece of Italy n NY. Cone browse Eataly, n then rest yr feet n have a sip n bite of Italy's finest.

Slightly pricey for the portion sizes, but a popular and delicious spot! It'll definitely be a wait to get a seat on the weekends, but we came for dinner on a Tuesday and there was plenty of space. We started with the tigelle ($9), two small prosciutto and cheese sandwiches. The tonnarelli cacio e pepe ($21) was super flavorful. The agnolotti del plin ($28) came with an amazing sauce. Of course, the pasta was perfectly textured and chewy. For drinks, the il mulo dal sud ($16) was strong and refreshing. The only downside was that we were still hungry at the end, but we still had an enjoyable meal here!

If you want to impress your out of towners, a trip to Eataly is an easy ticket to do so. And, if you are fortunate to grab a seat at the counter at il Pastaio, you and your friend will be invited to a carb induced heaven. I was feeling cacio e pepe on my most recent trip, especially knowing it would be made properly and not with any unnecessary ingredients. Fresh pasta, properly executed... you'll be seeing stars. The price point, for a quick counter setting is a bit higher than you'd expect, but at least you won't be sitting there for hours racking up a higher bill. It's really just a good spot to grab a quick, delicious bite, washed down with a nice glass of wine. You'll have to save your aspirations for dolce fa niente at another spot (perhaps La Birreria is you can grab a rez)

We came here on a Friday night and grabbed the last two seats by the bar (it gets busy!) We ordered two pasta and a glass of wine but according to other reviews they supposed to give out bread and olive oil? We never got that. The pasta took a long time to prepare and not the best pasta I've had.. seems to be overpriced for the portion as well. There wasn't any service provided throughout our dinner, staff just chatting with each other or on their phone. Bar table wasn't cleaned as i saw a couple beef crumbs that's left from previous customers. The vibe is 4 star- unique and best for tourists and friends catching up. Not sure I would come back for the food, maybe for the grocery in the store.

Came here for a quick lunch while in NYC for a girls trip. We were sold when we saw them hand shaping the pasta right in front of the seating area/bar. My friends and I each ordered something different so we could try multiple things. We had the Con Tortufu Triangoli, Con Ragu Di Salsiccia, and Agnolotti Del Plin. All were delicious and the perfect serving size. Definitely recommend!

cooks constantly touching their faces and not washing their hands afterwards. The lady cutting watermelon coughed into her hands the continues to handle the watermelon without washing her hands first. disgusting, totally grossed out by the bad hygienes for a restaurant. 2024august6th Il Pastaio pasta bar di Eataly

Attaching picture to my original post. Still one of my favorite spots and can't wait to come back!

Solid pasta, service in a pleasant atmosphere. Love it! Saddle up to the bar and grab some plates to sample with your crew. Let us full and happy.

Food is great. Serving size is okay. The water, they charge $8 for. They have these amazing Cole cole which is 5$, worth the price.

So we came here ( downstairs ) because the rooftop did not open on the time even though we had a reservation because they supposing were changing from fall to winter . That day was October 31st. Yes I know what you are thinking.... plus no one called me to inform me of the reservation cancellation... I know I know what you are think So to calm down ... we found this place not far from the rooftop entrance. Casual - bored with bar stool seating Immediately I could tell that this place was gonna be awesome Staff was super awesome Wine was excellent Watching staff make homemade pasta in front of our eyes was cool! We opted to try to appetizers since we thought we were gonna eat upstairs . Very good! I wished we stayed here .... honestly since the rooftop was disappointing except for the decorations I will be back to try the pasta and have more yummy wine here

This place is definitely open, not sure why it says it's closed. I came here for an early dinner one evening for a date. Place was super packed so most of the restaurants and counters were full. We picked this one because it looked cute, had a pair of open seats on the bar table. Honestly, you could toss a rock and where ever it lands will be a good pick. Were greeted right away with fast and friendly service. Ordered a bottle of red wine, carbernet franc, and honestly, the price was decent for both quality and the fact that it's in a restaurant. It wasn't too terribly marked up. All regions of Italy are represented here. Got the Porri E Pistacchi to start. Fantastic. Goat cheese balanced out the leeks. The pistachios were a nice added crunch and nutty flavor. Date and I had the Cacio e Pepe. Delizioso! Romano and pecorino cheese blends a nice salty and creamy flavor to the perfectly cooked pasta. Also got the tagliatelle. Beef was tender and aged well. The prosciutto added a nice saltiness to complement the beef's juiciness. They accidentally brought us out the trenette, which we didn't order. I ate it anyways, and they caught their mistake and decided not to charge us for it. That's grade A service. It was also pretty good, although I'd say it was my least favorite of the bunch, even though I loved them all! I'm not a big pesto fan, as I found it overwhelming my palate. Also there was too much of it, making the texture feel like I was eating a basil smoothie. Overall, spent $135 before tip, so not bad for a big dinner for 2. I was completely satisfied and the experience was amazing. Check out my review on Eataly as well!

The food is Five Stars, the service is 3. If the tables are full, just wait a second for someone to finish. You need to order the fresh mozzarella appetizer. It was the perfect way to start the meal. Don't worry, when you order and mispronounce the Italian words the server will quickly and quite annoyingly correct you. The price is okay. The portions are perfect. You will leave full, not stuffed like other places.

Delicious pasta dishes. First come first serve place, so there is sometimes a wait, but it's worth it. Pasta is always fresh and al dente. I had a braised rabbit ragu with Mafaldine pasta and it was great. Some nice appetizers too. But if you don't want pasta, they don't serve anything else for an entree.

Crowded surroundings? Yes! BUT you get the feel that you're in your own little bubble sitting at the pasta bar - in some cozy quaint Italian grandma recipes only restaurant while dressed casual sipping a fine glass of wine or a delicious imported Italian beer. F'ng NYC can get away with this. I love This place. The pasta is fresh and delicious - the bread and olive oil also yummy 1 Bring good company & enjoy the good vibes!

First time heading into NYC since the pandemic started. I just thought we'd walk around to see where we can eat. Everywhere you look there are many options for outdoor dining and they are all set up nicely. Having never been to Eatery Flatiron, we decided to dine at il Pastaio. The host was nice enough to seat us 10 minutes early. Here is what we ordered: - Prosciutto di Parma - the housemade Stracciatella cheese, prosciutto and pizza bread (so buttery) is what made this one of the best pizzas I ever had. This is what I would expect to eat in Italy. Every bite had me wanting another taste. Order this. - Fried zucchini flowers are filled with cheese (Caciocavallo) and was a lovely surprise. My son loved it. It was lightly fried and delicate. - Linguine Con Aragosta with Maine lobster fell short for us. The noodles were way too al dente. I know it must've been an oversight on their part to serve it this way. But the sauce and everything else in this dish worked. A waiter took noticed that the sun was shining onto us and asked if we would like more shade. He moved the sandbags and a huge umbrella stand to have it closer to us. That was awfully sweet and much appreciated. Service throughout was stellar and super friendly. Make sure to stop by the market afterwards. There are tons of imported Italian goods.

I had an excellent asparagus salad. I think the green and white asparagus are cooked perfectly with probably blanched long thin strips or maybe raw strips of asparagus on top. The dressing is lemon based with lots of medium shaved Parmesan cheese on top. The noodles I had were like ribbon noodles with a prosciutto sauce minced into bits. There is no tomato sauce in it. There are some bitter greens in it.

I came for the eataly restaurant event (separate from restaurant week but same idea) and I ordered the bruschetta and agnolotti. The food was fine and prices are pretty reasonable (with the event discount which I believe was $25 for both dishes) and I was full by end. I'm not very familiar with Italian food so I cannot comment on authenticity but everything taste OK but not amazing. The service was OK although the waiter was noticeably busy and it took longer than expected to get water, bread, food, etc.

Pasta was great - nice bite to it but was a bit overcooked, past the point of al denté. Clams were nicely prepared and seasoned.

The prettiest pasta I ever did eat. Pricey but delicious. I ordered the ravioli and the waiter recommended a perfect glass of Fiano white wine. The cacio e pepe was also great! It's a nice, quick meal, but I would probably go somewhere less expensive with bigger portions next time.

This is another restaurant within Eataly. All of the seats in this restaurant are at a bar. There are no reservations and no apparent organized list or control on customer seating. We were fortunate to find seats with only a short wait. Larry R was our server, and he helped us understand the menu and gave recommendations. We shared two small plates and an entree. The small plates were Melanzane In Agrodolce and Carote Pastaio. The Melanzane was eggplant, tomatoes, pine nuts, and onion. The Carote was roasted carrots, over whipped Calabro Ricotta with sunflower seed. Both the small plates were unique and very good. The entree was Tagliatelle. It came with beef and Prosciutto di Parma DOP Aged 18 Months. All were delicious. While waiting for our meal to be prepared, we were entertained watching a staff member make Cappellacci Di Zucca. These are "little hats" made from an egg pasta ravioli filled with butternut squash. This was the best of my meals at Eataly restaurants this visit.

Great dining experience in the city. I've had Eataly on my "to try" list for years. Stopped in for lunch over the weekend and we didn't need to wait too long for a seat. Seats are close together which gave it that cute cafe feel. We ordered the specialty calzone for an appetizer; it was huge! More doughy if anything else but not bad. I had cacio e pepe as my entree. It was my first time ordering that anywhere so I don't have much to base it off of but it reached my expectations. Very cheesy and definitely peppery! I really enjoyed. My friend enjoyed her entree or choice as well. Everything tasted really fresh. I'd definitely return!

Amazing homemade pastas!!! You can watch them make the pasta I. Front of you- and the wine flight's are amazing! I go there alone and my girls live it sooo much too

Popped in for lunch and was blown away by caramelle con suga di zucco - pasta with ricotta in squash sauce with pumpkin seeds!!! 5 stars!!!

Fresh mozzarella was amazing, $6. Agnolotti del plin-$19 Saffron veal ravioli was so good. The best I ever had. It was so tender and taste so good. Tonnarelli cacio e pepe $16 was very basic. I was not a fan of this. But the agnolotti was just so good. I would come back just for agnolotti. Service was good. You have to wait for the bar to open up and you get the watch the chef prepare the dishes in an open kitchen.

Seats are first come first serve. People often like to leave gaps between parties and the establishment won't do much to make people move over so more people can sit and eat. You have to say something yourself. Also, if the "maitre d" asks around and tries to find someone who is about to finish their meal, do not rely on them either. Had we not gone out of our way to put together two separated, but empty seats at one section, we would have waited easily another 30 minutes for a couple who had already paid their bill and said they were gonna get up, but didn't. Don't be those jerks, when you're sitting in a desirable, limited seating area, already paid your bill, and are just wasting time on your phone. YMMV with seating; goodl uck. In any case, we chose this particular part of Eataly because of the larger pasta selection that could not be had elsewhere on site. I was going to get the Agnolotti del plin for $19, since its not everyday I eat veal, but the guy next to me got it and it didn't look appealing. Even with the picture of the pasta in the menu, its hard to know what it'll look like until its in front of you. I ended up getting the Tagliatelle. It came with Beef and Prosciutto di Parma DOP for $18. I only tasted beef, but it was a good dish. Not the fanciest noodle, but the meats sounded good. Perhaps I'll do the veal next time anyway. Oh and the casrecca has a nice sauce on it. If only it had meat.

Food is delicious! Definitely a good choice if you enjoy a nice seat at the bar. Grab a glass or a bottle of wine. Service is efficient. I like the open kitchen. Appetizers are well priced - get the fresh mozzarella! Pasta dishes were delicious. Definitely get the tagliatelle! Presentation is nice and portions a not huge but filling. I would recommend grabbing a seat closer to the pasta making counter - sometimes you'll see them making pasta in front of you which is awesome. My favorite Eataly restaurant for sure!

Great dining experience! Watch pasta being made and shaped in front of your eyes as you eat lots of delicious fresh food. No reservations, only eating at the bar first come first served. We went on Friday at 6pm and grabbed some stools straight away, I think we were lucky, but it's not impossible!

I am drooling still thinking about their pasta. My coworker and I were exploring the city during a work trip and stopped in here for lunch. We decided to try this place on a whim since a couple of seats conveniently opened up as we walked by. I ordered the Agnolotti Del Plin which has veal meat and my coworker ordered the Tagliatelle which has beef and prosciutto. The pastas were so good that we practically inhaled our meals after taking the first bite. The texture of the pasta was perfect - not too soft and not too hard - and also provided great tenderness and flavor. My only complaint is that although the staff was very friend, the service was a bit slow and it was difficult to flag someone down to ask for something. Overall, still a fantastic place and I would come back.

Italian restaurant does not have any garlic??? What??? Yes it's true. We ordered a ragu pasta & the pepper pasta. When my bf's pepper pasta arrived we right away noticed a hair!! I politely pointed it out to our server, he took the dish & there was a heated discussion in the kitchen. We received a fresh one shortly after. No apology, no free drink or anything! I thought it was kinda rude!

Pasta Pasta Pasta As I was waiting (patiently) for my shopping wife and daughter and seats I watched one of their pasta chefs put a large pizza sized lump of dough into a pasta press and after each adjustment and many passes it was like tissue paper and about five feet long...mesmerizing. Across the street from the famous Flat Iron Building inside of Eataly (world's largest Italian market) we find Il Pastaio their brand new pasta wine and beer bar. Turns out it's their "soft opening" featuring their many handmade fabulous pasta dishes a few beers and one red and one white wine all offered a an opening 20% discount...nice touch. They feature many different sizes and shapes of pastas handmade from old country recipes (some from the 1500's) and flours. You can even watch the preparation on their over head mirror over the pasta prep table angled so the bar peeps can see. They have a nice menu offering groupings each of traditional pastas from the North Central South regions of Italy. Their new granite topped bar with comfortable soft stools is nice and complete with purse hooks under...nice touch. Held my girls jettisoned shopping bags easily and safe. I noticed a small man that looked like an Italian chef as he personally checked and sometimes tasted (clean spoon) every dish that came off the line...cudos. Our warm freindly server Rianna provided experienced descriptions along with fabulous service...a keeper. Here's the thing I'll Pastaio is right in the middle of a very busy scene yet it somehow felt very personal. That's good hiring training skill and team work. I'll Pastaio is off too a great start and a bright future. A very distinguished well dressed older gentleman (managed) stopped us as we were leaving and asked how our experience had been. Great we assured him and related that we were regulars at Eataly even from Seattle. He then confided that they were opening an Eataly in Las Vegas and LA but he would put a good word in for the Pacifuc Northwest. Ciao, Ricardo y Julia

Holy delicious! My friends and I wanted to grab a glass of wine before starting our day so I suggested Eataly. We weren't planning on eating as we had plans to go have bagels right after, but the pasta just looked so damn good we ordered an entree and shared. We ordered the beets along with the casarecce pasta dish. The beets were great and a refreshing addition to our carb-heavy weekend. The Casarecce was AMAZING!!! I thought it would be too heavy, but the sauce was perfectly portioned. The pasta was truly al dente and was the best pasta I've ever had!!! The best part of this meal was sitting at the bar watching the chefs make fresh pasta. It made our food taste that much better knowing where it came from :) Highly recommend this place!

Worst lunch -- if you could even call it that. Tiny portions, pizza cold, and the rest of the meal never came although others around us were happily eating what we ordered. You're paying for the Eataly name but Lidia, you should be embarrassed. Save your money and find a real restaurant to have lunch.

Sure...the ambiance is nice and the views are awesome. The service sucks (we waited 20 mins to get water when everyone else had water already on their table), the food was so-so and when we discovered an eyelash in one of the pastas they didn't even take it off the bill. 1/10 would not recommend.

Authentic Italian pasta. Incredible options in the the menu. We tried 3 pastas the cacho e Pepe tortelini and the veal egg ravioli and the smoked onion and pecorino with potato puree ravioli type. Please note that I'm calling these ravioli but that's not the real names lol. Everything was delicious the veal stuffed ravioli type was my favorite. The servers are nice and the wine selection is great. The prices are a bit steep for the portion sizes but I guess that's to be expected.

Came here on a cold rainy night for some warm pasta and red wine. The Cacio e pepe was absolutely rich and delicious and definitely warmed me up!

Really cool place, simple food simple menu you sit at the bar with your group and, have your own little world. in the mood for a quick bite of food made from scratch? this is the place to go. They also offer pasta/mozzarella making classes which is awesome!!!

Cutest pasta bar in the middle of the Eataly market. I love the open kitchen set up, it allows you to get a view of the chefs making your meal. I got the Bigoli pasta and a glass of white wine that the server recommended. The pasta portion was pretty small, especially for the price of $18, so you will definitely need antipasti or salad to eat with it. Also be wary of drinking wine then going grocery shopping in an Italian market. I made some serious purchases following the meal haha.

Fantastic pasta with a buzzing atmosphere. Great location at Flatiron on 5th Avenue - eat here after shopping for a myriad of Italian delicacies!

Gladly frequent the pasta restaurant in Eataly several times a month. It's sometimes a challenge to get a seat as it is self seating, but it's absolutely worth it. I always start with the Mozzarella appetizer and frequently get the caserecce dish-- a lovely light tomato sauce with basil and almonds.

Some of the worse serving staff I've experienced in years. Two hosts and four servers at their patio dining area. I was sat with no menu nor direction to scan a QR code. After about a solid ten minutes of watching the servers walk past me without saying a word. I finally stopped one to say I would like a menu and water. Once those were given, I sat for another ten minutes before someone came to take my order. At this point I stayed to see how they could continue to tank my experience. The food came about 15 min after I ordered and the pasta was really good (thankfully). Midway through my meal I asked for the check because I just knew it would take a while to get it to me, and I was right. I finished my meal and still was waiting for the check. It's pretty crazy how they had maybe 8/14 tables sat and most people had been there before me. So in my mind I didn't understand why the service was so slow and lack luster. They only get two stars because of the food. I say order ahead, take it Togo and find a nice sitting area around the restaurant.