Hyatt Regency Kyoto

Me and my family stayed at this hotel for 3 nights and it was very nice. The rooms were very nice and had a nice view, the service was good (the room always was nicely made), and the location was perfect for sight seeing around the city. Me and my family also went to the Italian Restaurant, which had good food. It is a little pricey, but it's a very nice hotel. (Also, I would get 2 rooms for 4 people, as 1 room for 4 people is a little too cramped) I would recommend!

We had an amazing stay. The staff was immensely helpful and courteous. The staff actually escorted us to our room. We felt like royalty! The attention to detail was examplary. The Japanese breakfast set really just amazing. We will definitely choose this hotel when we come back to Kyoto.

I have stayed in many higher properties around the world, including five star resorts in Hawaii and New York and this is one of my favorite properties to date. The staff go out of their way to make you feel comfortable and welcome. The lobby and rooms are warm and inviting. It was such a great place to begin and end our day of wandering around Kyoto.

Great staff, always welcoming and super helpful. Location wise it's a cab ride from the main station but walkable to a metro line and the river area. Good for exploring the north and west side of the city. Plenty of places to eat nearby (even a McDonald's at the end of the road) and a couple of convenience stores too. In house lobby restaurant was pretty good and the small bar downstairs is cool - dark, speakeasy vibes. Rooms were a little dated and had an unusual step up into the shower room (!) but overall clean, quiet and comfortable, with unique views over the next door temple and gardens.

Beautiful hotel, excellent staff, great restaurants, good value for money. The decor lent a feel of a luxury hotel which I wasn't expecting from a Hyatt Regency. Location was very good, and a free taxi was provided from the Shinkasen station.

My husband and I visited Japan for the first time and picked the Hyatt Regency for our 4 four days in Kyoto, based on all the good reviews they had. We couldn’t have made a better choice, not only the hotel is beautiful and very comfortable but it is in a great location with access to public transportation to get to all the touristic sites in Kyoto. The service is excellent, everyone goes out of their way to assist you with recommendations and directions. The rooms are super comfortable and spacious, the shower and bathtub were really nice for a relaxing bath after all the walking.|We had breakfast at their buffet, drinks at the charming bar and dinner at their Italian restaurant, service and food were also outstanding at all of them.|Would definitely stay again!

This hotel location is perfect, you have everything walking distance from restaurants, pharmacies, train station is also pretty close. The staff here is something I have never experienced ever in my life, they have best customer service!! Very toddler friendly if you’re traveling with the little ones. Rooms are cleaned daily if you want. Breakfast is delicious, however you have a western or traditional option which are both really good. Breakfast last call is 10:30am. There’s a bar downstairs that’s very nice, no one is there to bother, they have all different type of spirits. I recommend going there, especially sitting at the bar if you can, it’s fairly priced. If you’re traveling all over Japan I recommend using their baggage delivery service they use Yamato or if you have a preference they’ll most likely accept it. But this is great if you want your bags to arrive at a certain time the next you’ll need to have register your bags by 4:00pm. I would definitely recommend this hotel. Also the concierge is a great place to go to as soon as you check in, they’ll be able to suggest what to do and where to eat (reservations is also made by them). They’ll create an amazing itinerary for you as well as plan out your experience in Kyoto.

I stayed here with my husband and our 4-year-old daughter last week. We had dinner at Touzan downstairs, and while the meal was pleasant, towards the end we noticed a cockroach crawling around. I informed both the staff and the manager, but the manager only addressed the issue after I raised it with the front desk. I made an effort to handle the situation discreetly to avoid disturbing other diners, but the response from the entire staff was mediocre at best. Very disappointed. Spotting a cockroach and the way the situation was handled at an establishment of this caliber is truly astonishing.

Me and my family stayed at this hotel for 3 nights and it was very nice. The rooms were very nice and had a nice view, the service was good (the room always was nicely made), and the location was perfect for sight seeing around the city. Me and my family also went to the Italian Restaurant, which had good food. It is a little pricey, but it's a very nice hotel. (Also, I would get 2 rooms for 4 people, as 1 room for 4 people is a little too cramped) I would recommend!

We had an amazing stay. The staff was immensely helpful and courteous. The staff actually escorted us to our room. We felt like royalty! The attention to detail was examplary. The Japanese breakfast set really just amazing. We will definitely choose this hotel when we come back to Kyoto.

I have stayed in many higher properties around the world, including five star resorts in Hawaii and New York and this is one of my favorite properties to date. The staff go out of their way to make you feel comfortable and welcome. The lobby and rooms are warm and inviting. It was such a great place to begin and end our day of wandering around Kyoto.

Great staff, always welcoming and super helpful. Location wise it's a cab ride from the main station but walkable to a metro line and the river area. Good for exploring the north and west side of the city. Plenty of places to eat nearby (even a McDonald's at the end of the road) and a couple of convenience stores too. In house lobby restaurant was pretty good and the small bar downstairs is cool - dark, speakeasy vibes. Rooms were a little dated and had an unusual step up into the shower room (!) but overall clean, quiet and comfortable, with unique views over the next door temple and gardens.

Beautiful hotel, excellent staff, great restaurants, good value for money. The decor lent a feel of a luxury hotel which I wasn't expecting from a Hyatt Regency. Location was very good, and a free taxi was provided from the Shinkasen station.

My husband and I visited Japan for the first time and picked the Hyatt Regency for our 4 four days in Kyoto, based on all the good reviews they had. We couldn’t have made a better choice, not only the hotel is beautiful and very comfortable but it is in a great location with access to public transportation to get to all the touristic sites in Kyoto. The service is excellent, everyone goes out of their way to assist you with recommendations and directions. The rooms are super comfortable and spacious, the shower and bathtub were really nice for a relaxing bath after all the walking.|We had breakfast at their buffet, drinks at the charming bar and dinner at their Italian restaurant, service and food were also outstanding at all of them.|Would definitely stay again!

This hotel location is perfect, you have everything walking distance from restaurants, pharmacies, train station is also pretty close. The staff here is something I have never experienced ever in my life, they have best customer service!! Very toddler friendly if you’re traveling with the little ones. Rooms are cleaned daily if you want. Breakfast is delicious, however you have a western or traditional option which are both really good. Breakfast last call is 10:30am. There’s a bar downstairs that’s very nice, no one is there to bother, they have all different type of spirits. I recommend going there, especially sitting at the bar if you can, it’s fairly priced. If you’re traveling all over Japan I recommend using their baggage delivery service they use Yamato or if you have a preference they’ll most likely accept it. But this is great if you want your bags to arrive at a certain time the next you’ll need to have register your bags by 4:00pm. I would definitely recommend this hotel. Also the concierge is a great place to go to as soon as you check in, they’ll be able to suggest what to do and where to eat (reservations is also made by them). They’ll create an amazing itinerary for you as well as plan out your experience in Kyoto.

I stayed here with my husband and our 4-year-old daughter last week. We had dinner at Touzan downstairs, and while the meal was pleasant, towards the end we noticed a cockroach crawling around. I informed both the staff and the manager, but the manager only addressed the issue after I raised it with the front desk. I made an effort to handle the situation discreetly to avoid disturbing other diners, but the response from the entire staff was mediocre at best. Very disappointed. Spotting a cockroach and the way the situation was handled at an establishment of this caliber is truly astonishing.

Room came with fun little man who acted like we were vip guests. W hotel, good pizza at the restaurant, clean room. Great hotel

Excellent service and great location. The facility itself is exceptionally clean and a good price. The rooms are well decorated with traditionally Japanese bathrooms and separate area for the water closet. The downstairs bar is only open on Friday and Saturday day evenings. And the restaurant on the main floor only serves beer and wine. Very quiet location and nice zen garden. You can B here the distant gongs at the crack of dawn which adds to the ambience of Kyoto.

I love this hotel. That's it. No, just kidding. Such few words would do little justice to how wonderful this place is. At the same time, I don't want to be too breathy so let me contextualize this hotel with as much brevity as I can. From the moment you walk into the hotel you get a Japandi architectural style filling every crevice of the space. Large bamboo and ceramic tiles encapsulate the exterior of this well designed hotel. Intricate lattice style patterns comprise the ceilings and when the clock strikes 7 PM the lights dim and the hotel feels more intimate. There is a floral piece which changes every week right next to the elevator so if you visit over several weeks you can the pleasure to see the changes. The staff are uniquely kind and speak in multiple languages. The hospitality is exceptional but that is expected by now in Japan. Checking in is easy and if you need any assistance they are more than willing to help. When you walk into your room you will be pleasantly surprised how large it is. The bathroom is broken down into three sections: the sink with chair, large basin, and multiple bottles of water replenished even day when the room is serviced. The toilet which is a full bidet. Finally, the tub and shower with large space to accommodate multiple people if a family or couple needed to shower/bathe all together. The room itself contains a large flat screen TV, a Nespresso machine fully operational and free to use, a mini fridge, space on the side for a desk integrated with the other items described, a sprawling headboard area decorated with authentic kimono fabrics, and a large bed you will absolutely love lying on. It is comfortable and a place you can easily fall asleep in after a long day out. One of the reviews I read for this place stated it was missing amenities such as a fitness center but this hotel absolutely has a fitness center and it is a great one. It is clean, has lots of machines, and although it might be confusing at first to get to since there's a certain path to get there it absolutely has a fitness center worth visiting for our gym heads. Another complaint I saw was this place has no restaurants nearby and I don't think this person looked close enough because there are lots of places nearby. If you go down the hill you'll encounter within 5 minutes of walking CoCo Ichibanya for curry, a restaurant that is also a microbrewery for gin, a hole-in-the-wall ramen shop, multiple Family Marts, a dango shop, two cafes, a steak restaurant, a hibachi style BBQ, and McDonald's. This is all before you cross the bridge. This hotel is only about 13 minutes walking distance from Kyoto Train Station and in that area there is an abundance of restaurants. Even within the hotel their Italian restaurant is superb (though a bit pricey) and Cafe 33 is an excellent choice for lunch or drinks. Overall, Hyatt Regency is a hotel that integrates the stylings of Japan's natural beauty along with the hospitality so renowned in their culture in a modern setting and at a good distance from the noise and bustle of city life. I would highly recommend staying in this location in Kyoto if you're looking for a mid to high end hotel experience.

I would give this hotel 3.5 stars if possible but bumped it up to 4. The main reasons for not rating it higher is the location which isn't close to much of anything, the lack of amenities at the hotel including a fitness center, and the fact that it is starting to show its age a bit. Given there are no restaurants to speak of within walking distance, we were surprised that the hotel doesn't offer any type of dining after 8:30 PM other than room service. Also, the concierge has a set of recommended restaurants that they do not deviate from. We took their recommendation on two occasions and were disappointed both times. For example, we said we wanted a place with nice atmosphere, and they sent us to a little dive yakitori restaurant where the food was less than average and there was not a single other person there. That said, on the positive side the staff were all very friendly, the breakfast was great, we had a nice view from our room, and the shower and bed were good. On our next trip I would stay either downtown, in Gion, or by the train station to be closer to all that Kyoto has to offer as we spent a lot of time in taxis getting around.

We stayed here for 3 nights and had an amazing experience. Concierge was super helpful. We wanted to try 2 or 3 Michelin starrer Kaiseki cuisine and the Concierge staff helped us by calling few restaurants and booking it for us. Super helpful! They have a beautiful bar/lounge area. Very comfortable and relaxing lounge setting. Good Japanese whiskey selections and very helpful and knowledgeable staff. We wanted to try their Fried Chicken but it was sold out as we ordered little late. They send us complimentary Duck appetizers which was super delicious. Breakfast in their restaurants have both buffet and a-la-carte options which is very helpful. We will certainly stay here when we visit Kyoto next time.

Central location, good Japanese restaurant, great pizza from room service. Concierge is a bit mixed (didn't know where to send out bulk laundry to, could not find a soba place within 20 minutes, etc) but otherwise great place. Nice staff at front desk and bell staff. Very clean rooms with nice finishes.

Booked this hotel because of the reviews I read on Yelp but it was soooo disappointing. Only the lobby area felt like a 4 star with its bamboo ceiling interior design. When I got into our room it was too minimalistic and cramped to be rated as a 4-star hotel. I'm not sure if it's because of the obstructed view or what but the vibe of the room was soooo depressing. The room specially the bathroom and bath tub was very dated. The black tiles looked dirty. The only good thing I can say about the room is the spacious bed. There were just a few guests in the hotel maybe less than 10 so I do not understand why they cannot offer the best rooms available to the customers who are willing to pay and stay in a hotel amidst the pandemic. There's no restaurants nearby the hotel so you're stuck on eating what the hotel has to offer. I will never spend $350+ for this hotel ever again. Btw, the 2 stars are for the courteous service from staff that greeted us when we arrived. When we checked out not even a Sayonara or a bow we usually get from a 3-star hotel. Will definitely NOT recommend this hotel.

The Hyatt Regency Kyoto was a nice property conveniently located outside of the city center tourist zone, but close enough that most of the city was a few minute ride via taxi or bus. The property itself was quite nice. The room was a good size and well appointed. I particularly liked the in-room iPad from which I could order anything I needed whether it be additional towels or food. Another nice touch was the champagne reception the first night of my stay which was highlighted by the Geisha performance which was simply amazing. Overall, a really great stay at a property that I hadn't visited in the past

By far the best Hyatt Regency (will update after Tokyo's Hyatt Regency) in Japan. Osaka was almost a let down after Kyoto's stay. This place felt like a pure 5 star hotel with warmth and hospitality from everyone and just pure elegance and class. The lobby and rooms were super clean and was very updated. There is a free MK taxi shuttle that only runs from 9 am to 6 pm. The taxi place is hard to find as it's across the street from Kyoto stations main entry. Not easy to spot amongst the busy station. The hotel is about a 7-10 min cab ride from Kyoto station depending on traffic and Kyoto is a somehow congested city. Pros: - staff were amazing and warm. Concierge - all 3 were exceptional and patient in providing local eateries we were interested in (not tourists), directions to sights and tips for the best logistics. All of them spoke great English and were beyond wonderful. - about 7-10 min walk to the train station; decently close to Gion yet still in a quiet neighbourhood - a couple of nearby bus stops - there is a lovely bakery about 5 mins down the street as well as family mart plus some small eateries. - geisha show is at 615 pm nightly with complimentary sparkling wine but we missed that - lots of toiletries in the room, great shower pressure and outlets by the bed. Room was quiet. Good wifi. - right next to Sanjusangen-do temple which was beautiful and worth a visit to see the 1,000 buddhist statues Cons: - honestly nothing comes to mind.

We loved our 4-day stay here. The staff is exceptional and we experienced some of the best hospitality here as compared to any other hotel we have stayed at in the US and other countries. If you're arriving to Kyoto via Kyoto Station they offer a complimentary one-way taxi to the hotel via MK taxi and it's located across the street. (Ask hotel for directions) The rooms are beautiful and although we had the option to upgrade to a higher floor on our second day we decided not too since we were out from ~9am-6/7pm sight seeing and just coming back to sleep. Wonderful amenities in the room (see picture attached). They also have a spa & gym. They have two options for breakfast: Western or Japanese. We opted for the western breakfast most days. BREAKFAST RECOMMENDATIONS: - FRENCH TOAST - Omelette... or eggs any style - Lots of delicious fruit and breads to choose from - I basically recommend everything During cherry blossom season they have: - Bento boxes for Hanami (book 2 days in advance) - Free calligraphy/origami classes in the evening - Bike tour - Yoga/exercise classes This is an ideal location in Kyoto. - 7 minute walk to the train station - Several bus tops within a few minutes - There are always taxis available too We were able to easily get to all the major destinations in Kyoto (Fushimi Inari, Mt Arashiyama, Philosophers Path, Nara etc) Room service is incredible too! Their is an iPad in the room where you can request items for your room (e.g., fresh towels, iron etc.) and food.

Here's what you need to know: this is the best Hyatt "Regency" level property I've ever stayed at. Just a small step below Park Hyatt level. Fantastic! The service is beyond your wildest expectations. The bed in the deluxe room is 50% larger than a king. wow! The architecture and look is a perfect balanced mix between the East and the West - the perfectly elegant, minimalistic, and serene Japanese look, and the familiar and comforting western styling. The Maiko (geisha in training) performance they have several times/week is a fantastic offering, and unique to the hotel. The cafe is very good, with a nice breakfast buffet and snack menu in the late afternoon (see my detailed review of the restaurant). Our garden facing room was excellent. It's the largest bed I've ever slept on, and the room is extremely spacious, well adorned and comfortable. The service is the heart and soul of this hotel, and everybody from the reception to the concierge is so gracious, welcoming, and warm in how they greet and treat you throughout the stay that it's infectious. I won't stay at any other hotel in Kyoto. This one is perfect 5 star luxury. Our room was $300/night in mid Jan.

Conveniently located across from the Kyoto National Museum and next to Sanjusangendo. The hotel is easy to get to from Kyoto station. When coming from Kyoto Station I highly recommend taking MK Taxi. It's a complimentary ride. The MK Taxi stand is located across from Kyoto Station. Just let the front desk staff at MK Taxi know you are a guest of Hyatt and they will arrange the ride. At the hotel the staff was amazing and made the experience unforgettable. They made absolute sure all accommodations were met. One of the bonus for staying at the Hyatt is a live performance by a maiko san (younger geisha). Next time we visit Kyoto we know of a place to stay!

This might be one of the nicest Hyatt Regency world wide. This hotel is located among several local cultural and religious sites. It is super convenient for walking sightseeing. The Kyoto national museum is right across the street. Want to see 1,001 life size individual golden buddhas in a 800 year old temple? Well thats conveniently located next door at a UNESCO world heritage site. The staff here are outstanding and will go out of their way to make you feel welcome and comfortable. The restaurants on site are superb. The breakfast buffet features japanese style breakfast as well as western. In the evenings the hotel features a Geisha dancer on the lower level. The decor is beautiful, the hotel spotless, everything fresh and new. As of 8/19 there was no longer a regency club on site. Free taxi to the Hyatt from Kyoto train station. Double highly highly recommend. This is the best hotel in Kyoto!!!

We stayed here for three nights at the beginning of November while adventuring around Kyoto. It's centrally located. There's a national museum across the street that seemed to always have a line. Japanese people really know how to appreciate their own culture. At check in, the receptionist provided us with a list of all the areas with fall foliage and the percentage of color change. It had the kind of precision that I had assumed about Japan, but it was still funny when the guy showed it to us. The 1000 Buddha shrine next door is definitively worth a visit. They do not have a lounge, so to make up for that they gave us free drink vouchers for the Touzan bar. The decor of the bar strikes the perfect note between comfortable and edgy. They use a lot of wood and glass that creates illusions where light cascades in a deep dreamy state. Either that or I was always very tired. The whiskey selection, Japanese and otherwise was extensive, or at least that's what my husband tells me. They lost a star because of the room which I feel bad for penalizing them because the staff was great. But the room was just very stilted and rather uncomfortable. The closet had a door that always blocked the main door and the shower clean agent was always a little too strong for me.

Hyatt Regency Kyoto - We recently spent 6 nights (June 17-22, 2018) at this wonderful hotel. FYI the Hyatt Regency Kyoto offers a complimentary one-way taxi ride from the JR Kyoto Station to the hotel upon arrival as a service if you have booked your stay through any Hyatt reservation center. We used this perk when we arrived from Tokyo on the Shinkansen train. It was a great introduction to the exceptional service offered by the hotel and staff. Upon checking in we were escorted to our second floor room which was a disappointment because it faced an interior courtyard wall. I went down and spoke to the front desk and asked, since we were staying here for 6 nights, if we could change to a room with direct sunlight exposure. I was told that no other rooms were currently available, but if we could wait about 45 minutes they could accommodate us. We agreed and said that we would wait in the lobby until a room became available. The Duty Manager, Hitoshi Nakajima, was made aware of the situation. He investigated the options and assigned a new room to us within 10 minutes. The new corner room was located on the fourth floor and was flooded with sunlight. This high level of service became the norm for the balance of our stay. The hotel is very conveniently located with a subway station down the street and buses stopping in front and around the corner to all the city's major attractions. Taxis also seemed plentiful. The hotel is an 8 minute taxi ride or a 12 minute bus ride to the hustle and bustle of the amazing Kyoto Station which serves more as a town center than just a train station. The hotel is also across the street from the Kyoto National Museum and within walking distance to the Sanjusangendo and Chishakuin temples. The Kyoto Hyatt was the most tranquil and beautiful hotel we stayed in during our 3+ weeks of traveling in Japan, but what really makes the hotel stand out is the staff. Before leaving home I had reserved two Imperial tours for us through the Imperial Household Agency but could not translate all the paperwork that was emailed to me. Andrew Falger, one of the concierge, did that and much more. He mapped out how to get there as well as other attractions we might find of interest close to the Imperial Gardens. The garden tour is quite delightful and well worth the effort to arrange. Mr. Falger's other suggestions were also fantastic, especially the Nijo-jo Castle. We highly recommend this hotel and already have to several traveler friends and we will definitely stay here again on our next visit to Kyoto. On the morning we were leaving for Kyoto Station to catch the Shinkansen to Osaka it was raining quite heavily. Once again the hotel rose to the occasion and Mr. Nakajima offered to have the hotel's car service take us to the train station so that we would not get wet nor miss our train. It was greatly appreciated.

We stayed here for 3 nights while passing through Kyoto. Beautiful lounge and reception area and everyone that worked there was so nice and friendly to us and our 2 little kids. Rooms were small for the 4 of us but we managed just fine. As long as the bathtub was big enough, the kids were happy. They provided nice toiletries and room service was always good. I enjoyed the breakfast they served in the mornings and it was nice to have a variety of Eastern foods as well as Western foods. Coffee was great and a nice spread of foods as well as cooks to prepare eggs for you. We ate at the Italian restaurant upstairs (the spiral stair case) and it was pretty good. We were disappointed that when we ordered, we specified we wanted 1 set of the meal and due to the communication with the waitress we wound up with 2 (which we didn't realize until the bill arrived---ouch!) We paid regardless but know for future to be more specific about how we order. Besides the negative experience at the Italian restaurant, I can't say anything negative. Its conveniently located near a bus stop so we could take it to and from the shopping and restaurants and also there was a taxi always available at the hotel if we needed it. I would definitely stay here again.

Wonderful hotel in Kyoto with a nice convenient location. The room was fantastic, really nicely laid out and with a lot of space that the Hyatt Regency in Tokyo lacks. The bathroom was elegant, despite a strange step in front of the shower that we were constantly tripping over. The whole experience really felt quite luxurious. Location is super convenient, right next to a bus station and a short walk from a subway station. The reason they don't get five stars is the western breakfast was not that good, definitely not what you expect for the price it costs. A fair selection of hot food, but nothing spectacular and no omelette / eggs cooked to order included.

If I ever make it back to Kyoto, I wouldn't even consider staying anywhere else. Definitely one of the best (if not THE best) hotels I've stayed in. I came to Kyoto after spending a few nights at the Hyatt Regency Tokyo, which was fine...but this one is MUCH nicer. The room was absolutely beautiful. Very clean. "Wet room" in the bathroom area with deep soaking tub and separate shower with adjustable/removable nozzle and stool if you care to sit. Separate toilet area with fancy washlet toilet. The staff was extraordinarily helpful and friendly/approachable. 2 nights out of my 4 night stay I stumbled upon a maiko performance happening in the lobby, which felt a little touristy, but was very cool. I splurged and ordered room service one night and had some of the best steak I've had in my life! I had breakfast at the restaurant downstairs one morning and was seated next to the window overlooking the rock "zen" garden, which was very pleasant....I loved the personalized tablet in the room that you could use to order room service or make a taxi reservation request, among other customer service requests. The Touzan bar downstairs is beautiful. Even if you don't have a drink, you should definitely poke your head in and check out the space. Very cool space, and great drinks. I wish I'd tried the restaurant, too. Highly highly recommend!

Very nice hotel, but the standard room is a little sub par after coming from the Hyatt Regency in Tokyo and Hakone. Pros: Free taxi upon arrival at Kyoto Station, very friendly staff, beautiful hotel, respectable on site Italian restaurant when we didn't feel like fighting the rain. Cons: Room is very tight with 2 twin beds. The bathroom is very nice, but takes up about half of the room. No pool and the hotel is not the most accessible unless taking cabs.

Many people say this hotel is the best in Kyoto and I'd have to agree. From the moment we exited our taxi, the staff here was eager to greet us with genuine Japanese hospitality and were there to help us in any little way. We stayed at a few nice hotels throughout our trip, but the level of service at this hotel was on another level. We opted for one of the less expensive rooms but we were treated like VIP guests throughout our visit. The woman who helped us at check-in carried our luggage down to our garden level room herself and gave us a personal tour of deluxe room and its amenities. Whenever we needed to catch a taxi, the concierge would print out a map of our destination for us and give it the taxi driver so we could get there promptly. This hotel isn't super central but is located 5-10 mins by taxi from the main shopping area in Kyoto. Rates in July started in the mid $300's for standard rooms (but still large and well equipped). Despite the heavier price tag, I wouldn't hesitate returning here on my next visit to Kyoto.

Beautiful hotel. Love the shower and bath setup with small stool in the shower to allow you to sit and rinse off the day.Highlights include complimentary one way taxi service from Kyoto station. A nice complimentary bottle of wine was included in our welcome in addition to one complimentary breakfast each via room service. The gym was up to date and appeared fully equipped for fitness junkies. Overall good impression of the hotel and their staff even helped me get a taxi after hours to get my late night ramen fix. Great overall stay and beautiful property and amenities.

I love love love this hotel. Although we stayed during one of busiest times of the year(cherry blossom season) the staff was kind, helpful and very courteous. The rooms we stayed in were gorgeous! They were not large like in the states however we weren't expecting that as this was Japan. The beautiful Japanese accents were quite lovely. The shower and tub were especially nice after a long day of touring. They also offer rides to view the cherry blossoms and have a nightly geisha performance. The subway station was a short walk from the hotel.

This is one of the most beautiful hotels I've ever stayed. The mix of eastern style with western was done so well. Service here is also impeccable-- I got car sick on the way over, so the hubby asked if we could check in a bit earlier, which they nicely allowed, but what brought the service over the top, was when we checked out, the front desk agent asked if I was feeling better! Such a small gesture, but meant so much. (:

By far the best hotel I've stayed at in Japan (including Kyoto, Tokyo, Osaka, Nara, and Kumamoto). I don't qualify for perks based on status so I can't compare my experience with that to Redcat's, but as a regular person with zero status, I was blown away by my experience here. The hotel itself is elegant and is what you would expect from Hyatt; however, what really gets the 5 stars here is the customer service. The staff was incredibly helpful and polite. Everyone at the front desk and concierge speaks great English, so you won't have any troubles communicating what it is you need help with. From the first moment my family checked in and had to switch rooms around (we had originally booked a room for 2 online and when we tried to amend it for 3 people it wouldn't let us) the front desk staff was first-rate. They apologized for the issue we had online and immediately set to trying to find us a larger room. They ended up putting us in an ADA-compliant room on the ground floor and offered to bring a third roll-out bed so we wouldn't have to share. Since we arrived before check-in, they held our luggage while we went to grab lunch in the shopping area near Kiyomizu-dera. When we returned to the hotel, someone walked up to our room (our luggage had already been placed inside) and showed us how to use all the appliances and other items in our room. For the three days we stayed there, I made frequent trips to the concierge desk to get directions and figure out which locations I should visit first. The staff was always very helpful to answer my questions, draw me maps, and to hail a cab to get me places when it was too far to walk. Overall, I don't have anything negative to say about this place except that I wish it were a little closer to Kyoto Station (it's about a 5-minute taxi ride). Nevertheless, I had a great time and I would certainly recommend it to others! Note: We didn't eat at the hotel because we opted for things like Mister Donut, a Maiko Dinner, and quaint little soba shops while we were in the area. However, the dinning area looked great and smelled delicious.

Best Hyatt Regency I have stayed at by FAR. Unlike a run of the mill hotel room for a business traveler, this is more like a high end hotel that can be used by both family and business traveler. From what I gather, hotels in Kyoto are in very limited supplies. Therefore a hotel like this in their price range is a very good deal. The staff were extremely friendly (like all Japanese hotels), rooms were clean and they felt very NEW. It didn't feel like an old hotel stuck in the 90s or early 2000s. They also gave a one way free taxi ride from Kyoto station, saves me 900 yen. Don't let the Regency name fool you, this can easily be a Park Hyatt if they make a few small changes!!!

Extremely friendly staff, the room was extremely clean and nice smelling. Very quite considering being next to busy streets. The food at all the restaurants was delicious and very well presented. The western and Japanese breakfast were both amazing. I booked this hotel due to the reviews and I wasn't disappointed at all. And the spa / massage was perfect after a long day sight seeing. Do yourself a favor and spoil yourself here for a couple of days.

Western and Japanese styles coexist. Sophisticated and elegant. When I came to see some exhibition in Kyoto National Museum, I sometimes stopped in. I've not stayed yet and only had lunch at the Italian restaurant here. It costs at least around 1500 yen. Not only meals but also elaborate and beautiful Japanese-style garden in the hotel are splendid! It is about 5 minutes walk from the nearest station. You have to walk on a slight slope, so if you want, you can call it to pick you up.

Good location and beautiful hotel. Taxis are right there just waiting to be requested. Staff is very friendly. Breakfast is excellent. So is the fitness room, with top quality equipment.

Not the best Hyatt in Japan by a long shot. I'm a platinum member with Hyatt and got a room with a very poor obstructed view and a very stale smelling bathroom. The whole operation felt quite dated and I didn't receive the perks I normally get as an elite member of their loyalty program. Would recommend a local chain or a different American chain than this property.