Hotel Schwarzer Adler Innsbruck

I came in from America, wanting a hotel that would offer me a great view as well as close to some fabulous sights and this did not disappoint. I had a lovely stay, they were so helpful with accommodations, the heated bathroom floor was a very pleasant surprise. Close to old town and the gondola to the top of the mountain. Would definitely come back. Also if you have time to get a massage, do it. It was amazing. The spa downstairs was quite enjoyable.

What a wonderful hotel, we loved everything about it! From the very warm welcome, to the cosy and very comfortable, exceptionally clean, lovely rooms. The location was perfect with everything within walking distance. Customer service was second to none, every time we came back to the hotel over the 4 night stay, we were always greeted in such a cheery and friendly manner. We were there for Christmas and were so surprised on returning to our room Christmas Eve to find a lovely greeting card and a plate of a variety of sweet treats. The bar was superb and the barman was very professional and friendly. Would highly recommend this hotel and if we returned to Innsbruck we would choose to stay again. Thank you to everyone for making our stay so memorable at Christmas.

Dated hotel, heating system failed every evening, water in shower lukewarm only!!. Breakfast good quality and variety. Experience marred by staff constantly cleaning and clearing away food whilst Breakfast service ongoing. Felt very rushed, uncomfortable Breakfast Experience. Reception staff friendly, but for price, this hotel not recommended, lock main door 1030pm each evening! Strange arrangement on 1st floor, where toilet paper, spare towels left out. Just service the rooms adequately!!|Was sold this hotel on mountain views, but this was clever photography, marketing.

We loved our stay at this hotel. It was quaint and cute and very nice inside. The rooms seemed fairly new and the service at the front desk was very good. We were disappointed that the spa was closed but the staff was very kind and gave us robes to take to their sister hotel at the Adler so that was very nice! It was located in a great area and walking distance to the Christmas market and all the fun shops in old town.

Hotel Schwarzer Adler in Innsbruck is an historic hotel that celebrates it's heritage. You see signs of it's original use everywhere. It's in a great location with a short 5-10 minute walk to old town Innsbruck. ||Our room was large, clean, and comfortable with a patio and a beautiful view of the Alps. Although the housekeeping services were underwhelming, we were able to obtain anything we needed. The hotel serves an excellent breakfast and has a lovely and quiet bar in its lobby. It has a very convenient cafe across the street and a bar next door. However, the best thing about Hotel Schwarzer Adler is it's treasure in reception - Sabrina. Sabrina was always happy and always helpful. She took the time to suggest day trips that were even better than what we had planned. Staff can make or break an experience, and Sabrina surely made our time in Innsbruck better. We would definitely stay at Hotel Schwarzer Adler again.

Fabulous quirky hotel. Beautifully refurbished rooms, great friendly staff and a big breakfast on offer. They also have a service room with washing machines and dryers. Absolute bonus for a long travel trip. Definitely reccomend.

The hotel is beautiful, everything is clean. Breakfast is ample, the servers so diligent. Love the location in Alstadt, away from the busy tourist area. The rooftop afforded great views of the city and mountains. The cost was unbelievably reasonable for the qualty of the hotel My one critique is that the ventilation didn't seem to work in my room. So i cracked the window to get that fresh Alpine air!

Good, clean hotel. Staff as very friendly and accommodating. The rooms are quite large and spacious. There were a few dings to the paint and floor in the room, but they were minor and superficial only. Approximately a 10 minute walk to the old town and city center. Also have self use washer and dryer on site that you can use for 2€.