Hotel Santa Caterina Siena

🫢No parking, need to search paid parking by yourself (some car parked illegally along the road in low season should be fine?), there is charge station for electric car 3 mins away from hotel next to the gate. 😆Breakfast was fair, standard 3 stars option all in small tables, just nice environment makes you feel enjoyed. 😆2 Men receptionist are very welcoming while the 😖😡 lady manager is so rude @@ she kept angry face and yelled at me asking my room number (thats fine) and the other days when I get down for breakfast, i said Hi but she didnt greet me back, even i checkout out to pay the city tax she didnt even say thank you or goodbye… its seems like im the customer but im the one to please her… how ridiculous with this experience, she was so poor.

This is a great place to stay when in Siena. The staff is professional, knowledgable, and extremely helpful in booking dinner reservations, tours, etc. A highly professional staff. It was refreshing how helpful the hotel staff was. They had great recommendations. The hotel grounds are very nice. Nice breakfast as well. When we come back to Siena, we will be staying here again.

When reviewing a property you generally assess it against the levels of amenity and service offered so here goes:||Room Decor - Think Granny’s bedroom; dated tired florals, fading animal prints, yellowing paint. Fusty atmosphere. ||Noise- hotel sits on the corner of two very busy roads. Noise affected everywhere. Not managed adequately by double glazing. Ear plugs required at night. ||Views- be aware at least 50% of rooms overlook traffic. Don’t believe the pictures. In all likelihood you won’t get a view. None of our party (3 rooms) had a view. When I complained on arrival that our room was not like the pictures; they said it was our fault as we didn’t request a view. I responded that every picture of the room shows a view. The road isn’t ever shown. ||Wifi - terrible to mostly non existent. Appears to be often not working at all. ||Breakfast- in a word; weird. No self-service; you queue and ask for every item. It feels stingy and over monitored. Uncomfortable experience. Best part is sitting on the terrace if the weather’s ok. ||Location- ok, not far from the city walls. After staying, we would have opted for a much quieter location had we understood the traffic noise issue. ||Staff- some trying hard. I feel sorry for them. Some often appear fed up and barely polite. ||Overall this property offers very poor value for money. One friend who had a truly dreadful dark mezzanine rooms left early. One stuck it out to the end of the booking but we also left early. I felt like I was in an old folks home. It broke our group up before of planned time. ||I suspect positive reviews come from those lucky enough to get a view. Would we recommend this property or stay here again. Never.

We stayed at this hotel with our two teenagers and we all really enjoyed it. The rooms were clean and comfortable. The staff was welcoming, professional and helpful. Just outside the city wall, the location was perfect. Quiet environment with an amazing view of the countryside, but walking a few minutes brought you to several great restaurants on your way to see the Campo.

LOVED OUR STAY - Highly recommend for vintage Italy charm and 5-star hospitality! The reception and breakfast staff couldn't have been nicer and they cheerfully provided assistance on some special requests that came up for us. Great air conditioning and cleanliness. Having the delicious breakfast and espresso each morning in the beautiful garden with a gorgeous view was a highlight of our trip. Felt like we were in a movie.

As a first time visitor to Italy, this hotel and the staff has been beyond wonderful and welcoming. The breakfast is amazing and the room was incredibly comfortable. I highly recommended this hotel.

We had such a wonderful stay and would be happy to return again. The service at Hotel Santa Caterina was incredible. The staff were all so helpful and accommodating. They recommended excellent locations to visit and restaurants to try. The location itself is walking distance to the town and the view from the hotel is absolutely breathtaking. The breakfast included was also wonderful, with very fresh ingredients and a variety of things included.

We stayed in this lovely and cozy hotel for two weeks. Well, there's so much to comment yet so little to put into words. The hotel staff and manager are friendly in a really genuine way. The location of this hotel is excellent for going to the old city area.

🫢No parking, need to search paid parking by yourself (some car parked illegally along the road in low season should be fine?), there is charge station for electric car 3 mins away from hotel next to the gate. 😆Breakfast was fair, standard 3 stars option all in small tables, just nice environment makes you feel enjoyed. 😆2 Men receptionist are very welcoming while the 😖😡 lady manager is so rude @@ she kept angry face and yelled at me asking my room number (thats fine) and the other days when I get down for breakfast, i said Hi but she didnt greet me back, even i checkout out to pay the city tax she didnt even say thank you or goodbye… its seems like im the customer but im the one to please her… how ridiculous with this experience, she was so poor.

This is a great place to stay when in Siena. The staff is professional, knowledgable, and extremely helpful in booking dinner reservations, tours, etc. A highly professional staff. It was refreshing how helpful the hotel staff was. They had great recommendations. The hotel grounds are very nice. Nice breakfast as well. When we come back to Siena, we will be staying here again.

When reviewing a property you generally assess it against the levels of amenity and service offered so here goes:||Room Decor - Think Granny’s bedroom; dated tired florals, fading animal prints, yellowing paint. Fusty atmosphere. ||Noise- hotel sits on the corner of two very busy roads. Noise affected everywhere. Not managed adequately by double glazing. Ear plugs required at night. ||Views- be aware at least 50% of rooms overlook traffic. Don’t believe the pictures. In all likelihood you won’t get a view. None of our party (3 rooms) had a view. When I complained on arrival that our room was not like the pictures; they said it was our fault as we didn’t request a view. I responded that every picture of the room shows a view. The road isn’t ever shown. ||Wifi - terrible to mostly non existent. Appears to be often not working at all. ||Breakfast- in a word; weird. No self-service; you queue and ask for every item. It feels stingy and over monitored. Uncomfortable experience. Best part is sitting on the terrace if the weather’s ok. ||Location- ok, not far from the city walls. After staying, we would have opted for a much quieter location had we understood the traffic noise issue. ||Staff- some trying hard. I feel sorry for them. Some often appear fed up and barely polite. ||Overall this property offers very poor value for money. One friend who had a truly dreadful dark mezzanine rooms left early. One stuck it out to the end of the booking but we also left early. I felt like I was in an old folks home. It broke our group up before of planned time. ||I suspect positive reviews come from those lucky enough to get a view. Would we recommend this property or stay here again. Never.

We stayed at this hotel with our two teenagers and we all really enjoyed it. The rooms were clean and comfortable. The staff was welcoming, professional and helpful. Just outside the city wall, the location was perfect. Quiet environment with an amazing view of the countryside, but walking a few minutes brought you to several great restaurants on your way to see the Campo.

LOVED OUR STAY - Highly recommend for vintage Italy charm and 5-star hospitality! The reception and breakfast staff couldn't have been nicer and they cheerfully provided assistance on some special requests that came up for us. Great air conditioning and cleanliness. Having the delicious breakfast and espresso each morning in the beautiful garden with a gorgeous view was a highlight of our trip. Felt like we were in a movie.

As a first time visitor to Italy, this hotel and the staff has been beyond wonderful and welcoming. The breakfast is amazing and the room was incredibly comfortable. I highly recommended this hotel.

We had such a wonderful stay and would be happy to return again. The service at Hotel Santa Caterina was incredible. The staff were all so helpful and accommodating. They recommended excellent locations to visit and restaurants to try. The location itself is walking distance to the town and the view from the hotel is absolutely breathtaking. The breakfast included was also wonderful, with very fresh ingredients and a variety of things included.

We stayed in this lovely and cozy hotel for two weeks. Well, there's so much to comment yet so little to put into words. The hotel staff and manager are friendly in a really genuine way. The location of this hotel is excellent for going to the old city area.

Lovely, quaint hotel minutes from the gate to the old city. Friendly accommodating staff. We are so impressed with the breakfast, the outdoor sitting area, tasteful Italian lobby and clean rooms. The rooms are small, so if you are looking for big brand size this isn't for you. There is a lift and we were on the 1st floor. Best decision to split up our city visits and stay here. Great cappuccinos too! Bonus!

My apologies. Santa Caterina in Siena provides free secure parking. The comment about parking in my previous review was meant for a different hotel in a different city where we stayed the next night. (I should not have written 2 reviews at the same time.)