Martin S
Google
Overall I liked the hotel but there were 1 or 2 things I felt could be improved. Our room Black Rum or a 'Large Plus' was their largest room. It was modern and suitably furnished, however, there were a couple of things I didn't like. Firstly, the tea/coffee making facilities were positioned under the small hanging rail. This meant it wasn't practical to hang your clothes there as a) they were very close to the kettle and b) you weren't able to use the kettle etc as the clothes hung on top of them. The space was not long enough for dresses only jackets, skirts & shirts, there was no wardrobe. I subsequently moved the kettle etc to the desk area. The bathroom was built within the bedroom area and was separated by a sliding door with obscure glass. It was noisy to open as it was on metal rollers so was quite loud at night when someone needed to use it while the other person slept. The hand basin was very small, like a cloakroom basin, so much so I couldn't lean over and use it comfortably without knocking my head against the shelf above, it just didn't work. The large bed was great but we were provided with 2 single duvets which as you can imagine was not really practical for a couple sleeping together. I asked them to change it and they did. Overall the room was good, large enough, a good shower, comfort but firm bed, quiet and reasonable facilities, as our breakfast was included in the price I felt it was good valve. The breakfast was excellent, the menu was slightly different from your usual choices but there had put a modern twist on same familiar dishes. The staff in SOLID were great, all the hot food was cooked to order. We also ate at SALT, which is a 1 Star Michelin restaurant located on the ground floor. This was excellent and it very worthy of its star, there was good interaction with the head chef and the kitchen team as well as 15+ courses. The hotel's position is good as it's in a quiet area but with a good choice of restaurants and amenities close by. One or two last gripes , on our booking we should have got a welcome drink but we didn't. I spoke to reception and they explained that as I had made the booking a while ago this was now not being offered. However, they had gave me a voucher to use at breakfast time for a glass of Prosecco. They have stopped using SOLID as a wine bar and only use it for breakfast and brunch so drinks aren't available out side of these times. When we arrived in our room there was a small glass 'preserving' jar with one cookie in it! I'm not sure why only 1 when there were 2 of us staying, I did mention it to someone at reception but wasn't offered any suggestions. Maybe it was me but I would have expected 2 cookies, so I wasn't sure if out was left over from before and as there was no welcome drink in the room, my first impressions were a little disappointing. I received lots of emails regarding my stay before and afterwards, which was very good.