Hotel Renew

Went here with my partner for our anniversary.||There isn't any self parking so if you bring a car you'll have to valet your car. But kama'aina get a discount on parking I believe. The staff were very friendly and accommodating. We kept accidentally de-magnetizing the hotel card since it was near our iphone but the staff was very understanding and patient.||The Front desk agent, Jolin, was exceptionally friendly and helpful. She greeted us with warm towels and pineapple juice and was there to re-magnetize our room keys. She was also there to help with all the amenities that the hotel provided, her service was above and beyond.||We had the room on the 9th floor facing the ocean. The view was breathtaking, especially around sunset. My partner was able to deliver them a wine bottle a couple days before so they could set up the room. They left us a note and a complimentary bottle of wine as well. The hotel itself is kinda narrow and not a lot of rooms, which is good because the foot traffic is relatively low.||The hotel is really close to the beach, near walls.|Which is a great thing if you have children because walls doesn't have any waves and is shallow (around|2-3 ft low tide on the deeper end). The hotel offers beach towels as well. You don't have to ask the staff, it's off to the side. We were able to walk around waikiki, about 15 minutes to get to international marketplace.||Overall, I was very pleased with my stay at this hotel. hardly do staycations and I am so glad this experience was unforgettable. I'm sure I will be back here!

Some things to know. Great location next to the beach. Limited valet parking, they ran out while checking in during a rainstorm, No gym on site, but have a sister property a 10 minute walk away with a nice gym. No pool, but next to the ocean. Clean rooms. Free coffee in the am. AC unit struggled. Had a rough check-in but found there had been a huge storm, may have contributed. Staff were very nice.

Had a great experience here. Super helpful and friendly staff always willing and happy to go the extra mile. We stayed on the 8th floor and it was very quiet with a decent ocean view. Plenty of good tasting free coffee in the lobby between 6&9. Located close to the beach. No real complaints about anything.

Overall a great hotel close to the beach, shopping and entertainment. The staff is very attentive and will help with anything to make your stay memorable. Nicely decorated and clean common areas as well as rooms. have stayed here multiple times and was always happy.

I have nothing but positive things to say about this hotel. The room was spacious and clean, the beds were comfortable, and new beach towels were provided by the hotel each day. But what really made this hotel stand out was the amazing staff members. Lance, Erica, Eddie, and Mary went above and beyond to make our stay special. We will definitely be coming back!

The staff was extra nice and accommodating for the most part, however, my boyfriend had go a separate room for me and him and the second time we came back, the bed in the room they put us in had a huge gaping dent in it. I did complain and the representative said that she was willing to move us, but it wasn't convenient for us as we were headed out for the entire day. I just think that the cleaning crew should have communication with the hotel staff if something isn't right or especially if a mattress has run its course.

We had an amazing stay at hotel, renew the staff was friendly. The hotel was clean and updated. We felt very welcomed and very comfortable. As far as location. It’s walking distance to the beach and does not get much better. We will definitely be coming back and staying at hotel renew again when we’re in Hawaii.

thanks for a great, short stay ! Having beach equipment and towels made it easy to visit the beach. very walkable for shopping, eating and a great shaved ice place is right down the street! Staff is very accommodating, friendly, helpful. Free coffee in the morning. Looking forward to another stay in Honolulu!