Hotel Park City, Autograph Collection

We had the best honeymoon of our life at the Hotel Park City! We checked in on Tuesday and before arriving, they were able to upgrade us to a cottage suite facing the mountain because of my platinum elite status from traveling for work. This was everything-we LOVED the hot tub!!! We really enjoyed the breakfast and room service at the hotel. In addition there was a complimentary shuttle that took us to and from deer valley for skiing. It couldn’t have been more convenient! We also loved the spa, we got customized couples massages and loved the hot tub, steam room, and dry sauna. I loved the eucalyptus in the steam room it was a dream. Thank you again we will be back!!

5 stars all around! Such a beautiful and cozy feeling from the moment you step foot in the lobby. All of the staff were welcoming, friendly, and accommodating! The large windows provide sweeping views of the beautiful mountainside and the fireplace makes the space warm and inviting. Coffee, hot cocoa, and a wide variety of tea were always available in the lobby. The breakfast buffet and dinner at Ruth’s Chris were exceptional! The rooms were clean, comfortable, and had all of the things I could’ve wanted (washer, dryer, fridge, microwave, drink ware, etc.). The spa offered all the amenities I could ask for and the massage I received was top notch! Highly recommend this resort year-round!!

The staff at hotel park city are world class. We stayed for my birthday weekend and they went over and beyond to make it special. I was worried about the hotel not being “ski in/ski out” but our skis rentals were delivered right to the hotel and the shuttle service couldn’t be easier. I almost prefer this now. The cottages have a private hot tub and feel very secluded. The breakfast buffet was one of the best I’ve had at a hotel. Everything made from scratch. We will definitely be back!!

Nice hotel in a great location if you're skiing at either the Canyons or Park City. Also fairly close to Woodward and the outlets for shopping, about 15 minutes. We stayed in one of the cottages outside of the main hotel area and it was very nice. Housekeeping did a good job and was flexible with our schedule. We enjoyed the hot tub as well. My only real complaint is that the Wi-Fi is pathetic. It's 2025, and to not have high speed internet is unacceptable. I was getting about 20 to 25 megabytes per second download speed while trying to get some work done, and that's barely better than the old dial-up internet speeds. That has to be improved. Even in the main lobby the wifi speed was equally as slow. Breakfast buffet was very good with lots of options, both hot and cold, and the dining experience at Ruth's Chris at the hotel was also very good. Coffee, hot chocolate, apple cider and s'mores were offered in the lobby which was a nice convenience. Overall I would recommend this property unless you need to get a lot of work done that requires good Wi-Fi speeds (e.g. video conference calls, applications that process a lot of data, etc...).||

Fantastic hotel! Our room was super cozy and had exceptional views. Breakfast buffet at Ruth’s Chris was outstanding. All the staff were very attentive and friendly. The hotel is minutes from Main Street, Park City Mountain Resort, and Deer Valley and the hotel’s shuttle service made it a breeze to get around. Wifi was fine from our room but was kinda spotty.

Wonderful accommodations that provide a sense of intimacy without giving up any of the amenities of a high-end hotel. The staff was incredibly courteous, kept the logs on the lobby fireplace and patiently answered my many questions. The rooms themselves were also unreal. I have never slept in a bed as comfortable as the one I slept in there. The view from our balcony is incredible, and in my opinion a much better view than that of the rooms at the Montage (where a lot of the ground level views are swallowed up by the ski slopes). The Ruth's Chris on property was immaculate, had an excellent wait staff, and served food that rivaled any other high-end steak house. In other words, the quality did not at all suffer simply because it was connected to a hotel. Great hotel whether you're there to ski or hike in the summer months.

Our stay at Hotel Park City was absolutely incredible! From the moment we arrived, Nicolle and the entire staff went above and beyond to make us feel welcome and ensure every detail was perfect. Dave and the other shuttle drivers were fantastic, always friendly, helpful, and ready to take us wherever we needed with a smile. The service, accommodations, and overall experience made for a truly unforgettable trip—we can’t wait to come back!

Loved this hotel! We can’t wait to come back. The shuttle to downtown runs 5pm-9:45 too which was great. The gym has just about everything you need. We had coffee delivered each morning at 7 which was quite convenient. The rooms are nice and spacious with a fire place. Staff friendly and attentive.

We loved everything about it. Not your typical, dull, modern furniture. Very southwestern. Nice sitting area and patio. Great views. Beautiful lobby and lounging area. Very good exercise facility. Very nice pool with lots of seating and some free cabanas. Excellent food in the restaurants. Great, friendly and helpful staff. I can't wait to come stay again.

I debated on this review for a few days before posting. At the beginning of the stay I was going to give them a 2 stars....but by the end wanted to give them 5 stars for staff, 3-4 stars for hotel. So what went wrong? Before check-in concierge was not great. I called and emailed questions. The responses I got were "here are phone numbers" basically call yourself. Dock stars. Hotels of this caliber normally will book for you and take care of leg work. Also did not feel concierge before arrival was knowledgeable about recommendations and had experienced opinions. I'm an elite member and supposed to be offered room upgrade if available. Was immediate told none available and it didn't seem she really checked. Funny bc seconds before I looked on several sites, including hotels, and the 800 number and were told several upgraded room sizes were available. I can also tell you hotel was not full the entire time we were there. Ok, whatever. I'm happy enough with room size. We booked a non smoking room. When we got to room I immediately smelled funk and assumed it was moisture/age but was gonna go with it. I know with ski resort hard to keep out the damp. I started smelling smoke and was wondering where it came from. Opened patio door and next room smoking on balcony and it flooded our room. Definitely docking stars. Called down and they immediately moved our room. Add points. Bellman said they really don't separate out smoking rooms. Ugh!!!! After packing everything up again a few hours later realized the fireplace in room wasn't working. Staff sent up maintenance and he worked about 15 mins to tell me he had to check if he had part and would let me know. Ok. Fair. Waited over an hour. Now is a fireplace that important??? Well when it's a present trip for a daughter who wanted a Christmas movie resort with fireplace to read books by...yes. I called down and was informed "oh...he didn't have part and we have to order it". Now I'm getting upset because I had to call down to be told that as we sat there waiting. Dock points. The staff was nice and said they'd move our room again. Ackkk! While I appreciate it...I unpacked and packed and unpacked already. I really didn't have it in me to pack again. It is vacation. She said she'd let us know if part came in but most likely wouldn't before we checked out. As this point I felt management should have called us directly. No call ever on the matter. However the next day, I tried again and it worked. So I'm guessing they got the part???? No call so don't know. I wouldn't have known it worked if I didn't just randomly try it again. Ok...so why would I give them 4 stars? I booked on such a whim didn't realize I'd really want to go to town and need rides. They were so accommodating to us and didn't make us wait for the scheduled time. Then the real reason began. My teen daughter immediately started to not feel well. She was cranky and sleepy and couldn't get up for our included breakfast. So unlike her on vacation. I went down to buffet and asked for a Togo box so I could take to her for when she awoke. I know normally hotels with buffets don't give boxes bc guests take food to people that haven't paid. I was told I'd be charged $8 for the boxes. $8???? Ok what could I do. However after I mentioned my daughter was sick...the charges never appeared the whole trip and all kinds of boxes even cups were given. the rest staff was so very attentive. Maybe because they were bored as very few people there or maybe they are just that good all the time? What a nice surprise especially after having to eat alone every morning and worrying about my daughter. Well, I then needed to be taken to a pharmacy. They even waited while I got medicine so they could bring me back quickly. I could have walked but really wanted to get medicine into her as soon as possible bc she felt ill. The staff quickly accommodated me and asked about my daughter. As the trip progressed things got worse. She was up all night burning with a fever and could hardly stand up, and clearly needed to go to urgent care. They helped me find one, and again accommodated us and were so prompt getting us there and picking us back up. Making sure we had everything we needed. Stopping and dropping me at grocery store to try and find nourishment for her. I def felt well cared for. We were due to fly out and the staff was so kind in trying to find us a room at last minute in case we had to stay, running after me while I was getting in shuttle to make sure we were ok. I did feel if we got trapped in hotel while sick...wouldn't be bad bc staff was caring and would take care of us. We ended up flying home per doc recommendations I truly hope that she didn't get anyone sick. I even Lysoled the room before we left for house keeping. Not to say the other things shouldn't be addressed. Overall our mini mom daughter expensive vacation stunk...hoping to come back again soon

This is a great property in a great location with excellent staff and decent food. There are restaurants, coffee bars and even a grocery store you can walk to by crossing the street. There is a golf course but we did not play on this trip. Rooms are spacious and the bathrooms are luxurious with super high pressure in the showers.

My husband and I are truly impressed with the exceptional accommodation and amenities of this hotel. We really enjoyed the log cabin experience of our suite. The proximity of this hotel from various attractions is also very ideal. It is also close to many plazas for a quick coffee run or grocery shopping. Kudos to all the front desk staff, concierge, chauffeur, and housekeeping services for making us feel right at home. Thank you for making our winter vacation quite phenomenal.

Beautiful older hotel, but well kept up. The service was great. We had business meetings at the hotel and everything went smoothly, except for one early lunch delivery. The food is decently ok. The hotel is very clean and the rooms spacious and beautiful. The beds swept me away to a night if incredible sleep. The grounds are beautiful. Right at the heart of the mountains. Easy access to historic main street.

Room was beautiful! Service lacks.. Restaurants were closed first two days. The cottage was spectacular no complaints except adjoining room had screaming children who luckily left after one day. The staff drives in golf carts so wonderful for them but we had to drag our luggage pretty far as guests. Left early and paid $411 in a cancellation fee- So definitely not happy overall

We stayed in the suite. The rooms were really clean and comfortable. The decor is mountain style, which fits. The heated pool/jacuzzi are nice and kids loved it. You have an awesome view of the mountains. Staff are really down to earth and nice. Not stuck up. Only thing is walls are thin, so I heard my neighbors getting down. The suites come with full kitchen, fridge, microwave, dishwasher, stove/oven and laundry/dryer. Very nice. Also get free access to spa, but I just got freshly tattooed, so couldn't enjoy.

I had a six-night stay for my honeymoon scheduled at this hotel. Before the stay, I emailed to ask how breakfast would be handled. As a Bonvoy Titanium member, breakfast should be included, but this was during the COVID-19 pandemic, so I thought things might have changed. The hotel replied that they were not offering breakfast for Elites, but would instead only provide 1000 points (worth about $5.50). However, they said, both of their restaurants were open, and I could purchase breakfast. I asked for clarification--if your restaurant is open, it's not a health issue. Why not provide breakfast for eligible guests there? The hotel replied that Marriott did not require them to, so they weren't. Okay, got it. I cancelled my stay and booked six nights at a B&B property, which has a lower nightly rate, great reviews, and is still providing a made-to-order breakfast included in the rate, even during the pandemic.

Very cute hotel with beautiful winter lodge hotel lobby and gigantic fireplace. Front desk staff was very knowledgeable and friendly. Much of the hotel staff were on temp work or student visas and very nice people, but poorly trained. Location is a couple miles away from Main Street, but shuttles help get you downtown or to ski areas as well as free city bus, which picks up right in front of hotel. Rooms were nice sized with beds that were moderately comfortable. They had a ski rental place on lower level that was convenient, but our gear had issues (like snowboard binding came completely loose mid-run and had to walk down to base to get tightened).

I gave them 2 stars because the staff is great.And the building is very nice although it needs to be updated. We booked a cottage . The view is fantastic but the windows are so dirty that we can not appreciate . I asked the housekeeper if somebody can clean it she said " of course". But we came back after having lunch but the windows are still dirty!

Hotel Park City is probably the nicest Hotel I've been to. The staff is all first class. The rooms are beyond nice and far exceed any hopes or even standards. Ruth's Chris Steakhouse ....Well....they are the greatest of their kind as well and the steaks and deserts speak for themselves. The spa, the pool and hot tub, the gym and golf course right next door, really I could live there and when you see the rooms you will want to live there. Comfort and the highest of class! I have great memories there with my Wife and other great ones with extended family. I cannot say a bad thing about this place....Well I guess the price kind of hurts but really I cannot say it isn't or wasn't worth every penny. Even out of all of the other same in class or above Hotels, this one is #1 in my book. So Thanks Whoever owns that place! ROBERT M.