Svetlana
Google
We visited this restaurant for lunch and had an extremely disappointing experience. I don't usually leave negative reviews, but this one left quite an impression on me.
We were traveling with a small child and looking for a place to feed her. The adults were just hoping to enjoy some oysters and wine, but our waiter seemed dissatisfied with our plans and made that clear by disdainfully saying, "Why don't you go to the bar then?" We tried to explain that we needed to feed the baby, but the feeling that we weren't welcome persisted from the start until we left.
For the little one, we ordered grilled chicken for 28€, which was tasteless and looked like it had been boiled rather than grilled. For the adults, we had oysters (which, while nice, were four times the price of similar ones at nearby restaurants), a dessert (which never arrived), and wine. We ordered a Chablis, as we wanted something different after a week of intense Bordeaux tastings. Our waiter, however, smirked and laughed at our choice right in front of us. This was the first time during our entire trip that I encountered such unprofessionalism, rudeness, and disrespect. If you don't want to serve something, don't put it on the menu. If you believe a customer's choice isn't the best, make a recommendation. But I strongly believe a customer has the right to order what they want without being mocked for it.
Unfortunately, the bad experience didn’t stop there. The waiter spilled water outside the glass, tossed a fork onto the table while setting it, and was consistently rude and inconsiderate. We asked for another waiter, but by then, our lunch was already ruined.
Before lunch, we had even considered staying at this hotel for a few nights during our next holiday. After this experience, we will certainly never return.