Fairmont Le Montreux Palace

I wanted to take a moment to thank you and your team for the wonderful experience during our stay at Le Montreux Palace. The Junior Suite I had the pleasure of staying in was absolutely delightful. The comfort, elegant design, and views made it like a home away from home (even though our home isn't that luxurious). Additionally, we thoroughly enjoyed our dinner at the Montreux Jazz Café and some Drinks at Funky Claude Bar 😉. The cuisine was exquisite, and the ambiance of the Jazz Café and the Bar captured the spirit of Montreux and the Montreux Jazz Festival beautifully. Lastly, our time at the spa with its tranquil environment was exactly what we needed to unwind and recharge. Please pass along my gratitude to your entire team for their outstanding service. I look forward to the opportunity to return and enjoy another stay at Le Montreux Palace.

We stayed here for 4 nights and was welcomed to the hotel by Francois who quickly booked us in, and then very surprisingly escorted us to our room and showed us around the facilities it had. A very nice touch which made us feel very special. Thank you Francois! It was a delux lake view room, which did have the amazing lake and mountains as the view. We had a box of chocloates when we got back later that evening and our bed had been turned down each night with a chocolate laying in wait! The next evening whe we returned, the staff had somehow found out it was my birthday and there was a lovely chocolate patisserie (and 2 forks which was a shame as I then had to share it). It tasted amazing.|The hotel has charm and character which is still showing through, all the way from reception to the "ballroom" and dining rooms. At breakfast each morning we were welcomed and shown to our table which had more great views over the lake and mountains. Alena made us again feel very welcomed and showed interest in our plans for the day as well as sharing any experiences and humour. A lovely lady!|The staff are all very polite though, warm and welcoming - well done to the management on their choices for staff. |The pillows are the fluffiest we have experienced in our travels (I had to put this as it was the text being suggested in the review box before writing, but it is also so very true. Very comfortable bed and pillows!

Highly recommend this hotel! Me and my sister spent a girls weekend there and could not be happier! Sergio at the front desk was so nice in welcoming us and providing all information about the hotel. And Tayeb (valet), always smiling, helpful and friendly talking with us. Actually, all their staff was amazing! We had a beautiful corner room with partial view on the lake, a nice welcoming basket and attentions like beds prepared with chocolates at night! The hotel itself is beautiful and well decorated for Christmas. Location is great! Walking distance from train station, and from Christmas market! And we absolutely loved their spa and pool! We were so happy to relax there every evening! Also went on the last morning, the view on the mountains from the pool is idyllic! Highly recommend!

Excellent place to stay in the Montreux area! Currently undergoing construction, but since it was Christmas time, we only heard noise on the first day - the workers were off after that! Since it was Christmas time, the famous Montreux Christmas Market was in full swing and only steps from the front of the hotel. The Palace has an excellent buffet breakfast that has something for everyone. We would really like to give a big thank you to the excellent staff at breakfast: Carlos, Leonilde and Luic (as well as others) - they made sure that everyone was satisfied at our table and Luic did an fantastic job preparing my omelet (I'm very picky about it not being overcooked). The sauna was as we remembered after coming here for many years. There are updates to the hotel: doors, where there were none before, that open automatically - nice touch. We hope that the finished version will hold all the charm of its previous iteration. Beautiful views from our room of the lake and the mountains in France. Excellent location for traveling and visiting France, Broc, Gruyere, Geneva, Bern, Interlaken, etc. Highly recommended treating yourself to this experience.

First the location to the station and tram stop makes this a perfect hotel for a short stay in Montreux. The hotel is going through a full refurbishment so half the front was coverd in scaffolding as is the Conference Centre opposite so some of the initial beauty is lost but as soon as you walk in the palatial lobby you are greeted with the original opulence. The Reception staff were super friendly and check in was quick and easy. We had been very fortunate to be upgraded from the back town view room to a lake view but had to wait 20 minutes for it to be serviced, again no drama as we had a wonderful cocktail at the Jazz Cafe and soaked up the atmosphere. We were shown up to our room only to find out the upgrade was to a very very spacious corner suite with 3 balconies and one amazing coverd terrace overlooking the lake. We were told this was a side of the hotel that had just recently be renovated. The hallway down to the room was super wide and this was because when the hotel was originally built the women had the wide skirts on their dresses so it had to be that wide to allow them to pass. We were also booked in for breakfast and this was one of the best I have had the room overlooked the lake and had everything you could want and all cooked to perfection and served by efficiency and charm. I can't thank the hotel staff enough for making this shirt break one of the best we have had. Even with all the building work the hotel managed this without compromising the luxury you expect. Six stars out of five for this historic hotel.

This was my second visit and again I had such a nice time. We received two beautiful renovated rooms with lake view again like last year ♥️ My friend had a birthday and the hotel prepared a delicious cake in her room, but also I received exquisite pralines upon arrival. We had very nice relaxing time in the Spa and also we loved the breakfast 🫶Oleg from the breakfast was super kind and helpful. ||But the most I would like to thank Alex the FOM, who was very positive and made us happy!

Hotel is excelente |Staff are all excellent from reception to spa to breakfast team and off course housekeeping.||Also we used the garage. Know that your car will sleep with the gentle smell of…. Spa (if this is not luxury 🤔 …) easy to park spots.|We didn’t enjoy the Sunday brunch but we saw the preparation of it and it really looks fantastic.||The only ( - )is that the App from ALL is not well “ synchronized” with the reservation system from Hotels. The app shows a different price from the original (and accepted) offer. The original offer being more expensive. This makes it difficult for reception staff. Which one is the good price? ||On the other side, the + about the app is that you can share the points with other loyalty programs. So I guess the communication system between ALL app and the hotel must be fixed.||Anyway, a pleasure to stay there

Fairmont Hotel truly captivated us. The breakfast was amazing, the rooms were spotless, and the spa was fantastic. François greeted us with a warm smile upon check-in and provided all the necessary information about the hotel. He was very kind and helpful, even accompanying us to our room. I’d like to thank him for his excellent service.

Our stay at this sumptuous hotel was truly a pleasure! We were there 4/2-4/5 (Early spring) of 2023! First our room ...it was a lovely suite, with awesome balcony, floor to ceiling window views overlooking the LAKE and alpine mountains beyond. Simply breathtaking. I could easily have lived there ( no seriously) for a month ( if finances allowed) ! Very reminiscent of The Gilded Age, this hotel property has been updated but maintains its old world charm & elegance. If I didn't have a desire to see all the beauty surrounding me in Montreux, I may have Just lounge Md around in our room & enjoy the hotels many offerings! My husband's favorite part was the brunch/ Breakfast..served in a Conservatory (glass enclosed) space with views overlooking the lake & mountain vistas! Lots of fresh offerings enough to satisfy even the pickiest eater. The LOCATION, also a big part of our ease of stay. Very short walk from the rail ( train) which runs like a reliable SWISS clockwork! Clean, and timely rail cars make using the trains in Switzerland a real asset to a traveler eager to see many sights! Overall I loved this hotel, and Montreux. Switzerland has my heart! Hope to return in the near future. Possibly to their famous JAZZ FESTIVAL!

We always stay here when in Montreux. The location is perfect, the hotel is lovely, and service is impeccable.

Such a fantastic place. The views were spectacular. The hotel was perfection. The staff was beyond wonderful. And the location. Well. My children asked me how did I find this place. The service was beyond 5. Star.

Fairmont Le Montreux Palace A Grade in Belle Epoque Majesty on the shores of Lake Geneva. Arrival: We arrived at the Montreux train station in the late afternoon on a train from Paris. We were greeted at the train station by a limousine to take us and our luggage to the hotel (about a 2 minute drive or 10 minute walk from the train station). When we arrived at the hotel, the bellhops greeted us and took our luggage to the main lobby as we checked in. The hotel lobby has a grand staircase and crystal chandelier that lead to an upstairs bar and lounge (MP's bar and grill which is closed during the winter), other shops at the hotel, a grand ballroom/hall, and La Palmeraie, the hotel breakfast buffet and lounge. The main floor where the lobby is located boasts a bar and another hotel restaurant, the Montreux Jazz Café. The main floor also includes other high end retail shops. We were given a warm greeting at check in and then escorted to and shown our room. Accommodations: We had a Deluxe Lake View Room, which included a large room with beautiful wall and crown moldings, an HDTV mounted to the wall, and iPad to control the lighting, temperature, etc., and a king size bed. The room also includes a separate balcony space with bay windows overlooking the lake and the Alps. The bathroom was also generously sized and included a separate tub and shower along with a dual sink vanity. Amenities: We had breakfast included as part of our stay and visited La Pameraie every morning with an assortment of breads, meats, cheeses, fresh fruits, and a rotating menu of more traditionally American breakfast fare items, along with omelets prepared by the chef on request. View from La Palmeraie in the AM for sunrise was absolutely stunning as it has floor to ceiling windows that overlook the lake and mountains. In addition to breakfast we also had access to the hotel spa included with our room. The spa has a pool that faces the lake with floor to ceiling windows and pool lounge chairs. There are also separate men's and women's spas which include complimentary slippers, robes, towels, locker rooms, sauna, steam room, hot tub, cold plunge tub, and dual massaging tubs. The spa also includes a workout facility, massages and other full spa services at listed pricing. Architecture: When you cross the street from the hotel entrance to the hotel garden, you are able to get the best view of the hotel. The lovely French belle epoque arhciture gives it a sense of grandeur and that it is older than it seems, however, the building was completed in 1906 and the facilities are all very modern with the preservation of the elegance and traditional structure inside and out. The hotel faces Lake Geneva and the Swiss/French Alps. During our stay there was a wonderful coat of snow on the mountains and none at the base of the lake which made the view and lake walks very pleasant. Amazing Service In preparation for our stay we were in contact with the hotel concierge, Jose, who was extremely helpful in coordinating transportation and dinner reservations at the hotel and other locations in Montreux. He took care of any and all of our other requests during our visit, including the coordination of chocolates and champagne to our room on Valentines Day, and arranging a taxi for pick up on our departure. He greeted us everyday in the morning as we left to go an adventure around the city and gave us very helpful tips on where to go for food, sights, etc. He and the whole staff were very friendly and made our stay there that much more serene. The staff are fluent in French, German, Italian, and English. All in All: A wonderful visit with stunning accommodations, amenities, service, architectural splendor, and tranquility. We are certainly planning to visit again!

The Hotel was amazing! We had an amazing trip and the room was spacious and had all the amenities as promise. We especially loved the towel warmers. The staff and level of service was first class. Room service, cleanliness, concierge and food was all amazing. Special thanks to the night manager Varun for over the top customer service!! It goes without saying but the area was beautiful. I highly recommend this hotel!!

The service has been excellent in room service and in room cleaning but front desk passed us over to fix. Small problem in favor of several other guests. I am frustrated because they were so much kinder and more attentive the last time we stayed here. I will not stay again.

Very nice hotel. Rooms and tubs small. Hallways seemed hot. Elevators small. Maids not friendly. Staff behind the desks were great. Convenient to the Riviera and train station. Nice chocolates. Great "American Coffee"!!!

We stayed here for Christmas and I must tell you this place is amazing. The staff especially Max were attentive to our every need. The hotel is clean and the location amazing. Every time you leave and come back you are greeted with a warm smile. The room was clean and the view of Lake Geneva amazing. The breakfast buffet was excellent with a wide variety of eats. Highly recommended!!!

Beautiful location right on the lake (as many things are in Montreux) and even if you aren't staying in the hotel you'll be welcome to stay and have a drink and do some work.

The hotel is gorgeous - great location, etc. - however, it should be noted, the buffet breakfast (whether included or not), is a disappointing affair - poor selection of random, flavorless options, a combative omelette chef who refuses to cook scrambled eggs - because a pre-made, watery, tepid version is found under one of the hoods - and generally unpleasant ambience.

Let me set the stage a bit... *I've got 4-years' worth of Expedia Rewards burning a hole in my virtual pocket. *It's been raining in Berlin for 3 weeks, not even warm rain...cold rain. The sun, gone. *I have to be in Zurich for work midweek. *I need to rest and relax without the internet, and preferably outside of a big city. *I need to see some water. Swimmable water. All of these forces converged and resulted in a 3-day weekend stay...at the Fairmont Montreux Palace. Montreux is about a 2.5 hour train ride (direct) from Zurich...so on the way over I took the Golden Pass Rail Line (a much longer, but much more scenic route, review to follow!) to Montreux main station, walked 4 or so blocks and found myself at the Palace. Very well located to the train station. Expedia special was purchase 2 nights and get the 3rd free...plus subtract my voucher and I was at a 5-star hotel for the price of a 2-3 star hotel, and pretty happy! This trip was solo, so I enjoyed being pampered a bit. Even happier when Friday resulted in sunny skies and 8 uninterrupted hours poolside overlooking the Alps and Lake Geneva. BLISS I tell you, straight BLISS. The Hotel itself is quite magnificent and quite large. It's historical significance places it as a hospital during several world wars, but it has since been restored to its former glory and is quite a hotel specimen. Luxury in all senses of the word complete with expensive shops, expansive ballrooms, well appointed rooms and "friendly-for-Swiss-people" staff. Next time I'd definitely opt for the lake view rooms...my "mountain view" room was nice, but on the back side of the hotel overlooking a street. Certainly NOT the end of the world...but, might be worth the splurge to have a terrace overlooking the lake, for those looking to book... Restaurants: There are several restaurants connected to this hotel. Brasserie, which is a bit more casual, and has a nice side cafe for a morning coffee and croissant, and then the restaurant across the street which is much nicer, has a BEAUTIFUL patio overlooking the lake and mountains and great food. Separate review again! They are all coming. There are also a few bars (one NYC themed, haha). Spa/Pool/ETC: This is where I really got my money's worth, I spent a lot of time relaxing. Reading and relaxing. So nice. The spa and pool area are accessed through the lower level of the hotel, so its actually across the street right on the lake. The spa is full service and extremely pricey...but I did enjoy the indoor and outdoor pools, manicured lawn with chairs and umbrellas, pool cafe, sauna and steam room and relaxing room. I enjoyed them all! The staff is quite nice and everything is well groomed and pleasant for guests. The pool of course gets quite crowded and isn't that large....but the lawn for relaxing is huge and therefore you can have privacy and be away from the children if you so wish. My room was nice, decent sized and had a lovely bath tub for soaking, though the jets did not work. I was able to watch the Olympics via BBC. I slept well. Things went smoothly. No complaints, I'd just opt for the lakeview rooms next time. So why 4 stars? It's 30 CHF for internet every day. Are we serious, people!? Come on, with a 5-star hotel it should not cost nearly 100 CHF for internet. I opted NOT to get it, because I was on vacation...but if I were traveling and in need of it for work, travel booking etc, I'd be quite annoyed. They do have a business center available, which I did not use, so perhaps that is an option. Time to upgrade, Palace! Get some routers. Points of interest: *There is a nearby Coop (grocery/convenience store) right near the train station for quick snacks, etc. The rooms have small fridges. *Montreux itself is pretty sleepy, it seems. Scheduling a wine tour or taking the Golden Pass Rail for a short day trip, soaking in some nature, etc seems to be the way to go. *The hotel restaurant (across the street) was the best meal I had...other options nearby seem a little lacking. All in all a great stay and I left very relaxed...its a bit stuffy because frankly, there are a lot of rich people that stay here, but of course...I knew this. Everyone was friendly and I had a nice time enjoying the amenities and reading 4 books and getting my brain back in order. Check travel booking engines for good deals, they have HUGE inventory so oftentimes they will run specials during off times.

Lovely hotel, magnetic and magnificent. The brunch was delectable, but could have used more gluten free and vegan options given all the other variety. Was surprised at the tiny little gluten free bread and no clear labeling as such. Also no labeling of food sensitivities or vegetarian and vegan options. We went on fois gras day which was not ideal if there not your thing. However the location was perfect with the Christmas market just across the street! What a lovely time we had and would have loved to stay longer. The room service was beautiful with a little rose and the silver touches of class and the kids menu had more gluten free options than the brunch. They also offered a nice little kids club for the little ones to play over the weekend. Overall it was lovely but next time I'd make sure the theme wasn't fois gras for brunch and we could order room service instead. Lovely experience overall. Kind caring staff with a very unique experience for kids. Wonderful family hotel.

It was such a dream staying here, there are not enough words to describe the beauty of this hotel or the view. Location: Across the street from the Montreux Cultural center where they hold the Montreux Jazz festival. There is a gas station next door with a convenience store. Also across the street from a bus stop. Rooms: We stayed in a lake view room and I totally recommend it. I know this hotel can get pricey but if there's not a huge difference, definitely go with Lake view. Sometimes it might be a better deal when you upgrade at the hotel. Anyways, the rooms are very classy, I was obsessed with the wall color + molding. We had two twin-beds which were very comfortable, a little on the soft side but really really nice sheets. Room is sized perfectly for two-people. Comes with Nespresso maker. The patio is perfectly sized for 2 people. Bathroom: A little more dated than the room, it comes with a separate shower and bath tub with a hot towel rack. Other Things: They give you a bus pass!!! The ballroom area also has a small museum of the hotel which was super cute + informative.

I had the opportunity to stay here on a company event. I probably wouldn't have been able to afford these accommodations if paid on my own. The negotiated company price was 455ch/night. We had a room that overlooked the lake and mountains. Our room also had a covered patio. It was gorgeous. It was quite possibly the nicest hotel I have ever stayed. The room was quite large, had lush linens and a huge soaking bathtub. I think my company may have skimped on the food as every meal we had that the hotel catered was sub par. I would have expected better food for such a nice place but I'm not sure the actual hotel is to blame for this.

For our few days we had visiting Montreux, we stayed at the Fairmont Le Montreux Palace. The hotel itself is on the northern edge of the town, so if you're like us (i.e. visiting for the first time), you might think that Montreux is a pretty sleepy town. That said, it's hard to miss the hotel given its distinctive yellow facade popping against the slightly retro-styled awnings and balconies that dot it. There is a small 2-level parking lot that is actually across the street that you park in, with an underground walkway that will put you 1 level below the lobby. Once inside, the lobby and the 'R' level above it have grand finishes that really do make it feel like you are living it up like royalty would. The folks at the front desk, as well as the bellhops who would help us hail cabs, were quite helpful and spoke English plenty well, and they also helped escort all of our bags upstairs. There are a few small luxury shops off to the right when you enter, with the lobby lounge, the Jazz Cafe, and Funky Claude's (the hotel bar/lounge) off to the left. While there are only a couple elevators to take people up and down, I never found it to be an issue getting them to stop (and we were also only 1 floor up - that also helped). The fitness center is actually closer to where the parking lot is...while it is decently-sized and has plenty of equipment, there is not a lot of free space in the facility itself. The best part about it, though, is being able to step outside to catch some fresh air and a view of the lake during quick breaks in working out. We ended up staying in a suite thanks to using one of the legacy Fairmont upgrade certificates that they used to give to elite members. We didn't luck out on the room level here, as although we were facing the lake, being only 1 floor up only provided us partial views out onto Lac Leman. Nonetheless, the high ceilings and extra space were very much appreciated, as were the big windows that could let in plenty of light. The bathroom had two sinks, a full-size bath and a shower, although the shower's plastic-like flooring was a bit at odds with the finishes in the rest of the bathroom (and the rest of the suite generally). One other drawback here was the use of Molton Brown shower amenities...I definitely prefer Le Labo, and it's unclear to me why this is the only Fairmont I have been to that deviates from using them. While the hotel is on the pricier side for sure, if you are looking for an upscale spot to stay in this part of the world, this is a good choice to stay. It's convenient to the lake, has pretty much anything you could ask for when it comes to facilities and restaurants, and it's a very easy place to relax and simply soak in the gorgeous scenery and simple charms that Montreux has to offer.

Such a beautiful setting. We had a nice stay. Montreaux is one beautiful little town in Lake Geneva. All the staff were very friendly and helpful in the hotel. I don't care about aristocratic nuance of being in the palace, which might carry the brutal history of any dictators. However, if we forget those, this place is in serene atmosphere and makes you feel calm and relaxed. Once we arrived from Zurich, we felt welcomed and rested in the hotel, in Montreaux. You can feel a great history of palace inside the hotel. Walking outside the bottom of the path takes you right to the lake Geneva where one can enjoy long walk towards north with lots of restaurants on the left and spectacular view of Lake on the right. Fairmont Le Montreaux Palace Hotel is spectacular and you will not regret being there. This is my 17th Fairmont hotel. My next destination may be in Africa and see how the Fairmonts are doing over there. Over all, most of Fairmonts have done excellent job.

The Fairmont Hotel (Fairmont Le Montreux Palace) is a beautiful classic hotel located across the street from the magical lakefront/mountain view that is the heart of this famous Swiss town. Absolutely the best possible location for the famous jazz festival and actually spans additional buildings and restaurants in the area. As the host hotel of the Montreux Jazz Festival, we loved coming back to our room at the end of each exhausting yet exhilarating day. First class concierge and 5 star staff. 2nd floor has breakfast buffet that was slightly cold upon our arrival but there was only 20 minutes left. Slightly disappointing but I did enjoy the homemade muesli. The lobby has an opening to a small bar that centers around a unique firepit and cosy seating. That room continues to the Jazz cafe that has great food and awesome live music. We enjoyed the rum baba for dessert with a liquid syringe of rum stuck in the cake. Music was a high energy band and the place was packed. If attending the Jazz Festival, you don't want to be anywhere else but be prepared for an extravagant price tag. Outside of the festival dates you will find a more reasonable rate

I admit to have been here for the 2007 European Tech Tour. I really liked this hotel, one of the really grand places that have been built here at the turn of the century. Inside, I was impressed by the amenties, friendly service. The spa benefits from it's brilliant location directly on the lake but also has a great modern architecture.

As other reviewers have said both the location and the health club are outstanding at this hotel. The pool is stunning - overlooking the lake in a sort of glass rotunda. You can walk on the fenced off lawns around the pool and imagine a life where you have endless time on your hands. The food is excellent too. Rooms facing the lake get spectacular views whatever the weather.

Avoid this hotel at all costs. First night was very nice, and then electricity stopped working in the room we were occupying. We had to pack ourselves in the dark, and then after asking, received no assistance from the staff to move our bags to a new room. The room we were relocated to was on the 5th floor, the bar in the hotel was open until 5am with very loud music playing, resulting in no sleep. The night manager was no help in getting this resolved. The worst stay I have had in a hotel in over 30 years

The Fairmont le Montreux Palace offers the most opulent accommodations in one of the most beautiful of settings in the world accompanied by a staff that is friendly, responsive, helpful and down-to-earth. We were fortunate to be staying here as a gift from someone who had purchased this experience through a charity auction and due to our trip being in the off-season the front desk team (Julie, Julia and team) took the initiative to upgrade our room to an amazing suite overlooking the lake. We were astounded at the accommodations. The maid service was friendly, attentive but never invasive -- the first evening we came back to folded clothes, tv on, beds turned down, drapes pulled and this continued each night of our stay. The breakfast is amazing -- anything you'd ever want and your seated in an atrium terrace overlooking the Mts/lake. Being there for a week, the breakfast staff began to recognize us each morning. If I came to breakfast without my partner they'd ask after her and when she'd arrive they'd direct her to where I was sitting. Every staff member did this! Their thoughtfulness, demeanor and personability was truly uncommon, in my experience: Angelina, Leonilde, Norma (Italian name) were just a few of the names I remember. Lastly, I want to recognize the hotel's outstanding concierge. I think he is one of the gems of the profession. I cannot remember his name, but he would be present in the morning when we were planning our day and again in the evening. (During the mid-day he would be out training on his bike. I am impressed that they hotel supported a staff member to pursue one's own work-life balance in this way.) This gentleman directed us to a beautiful walk up to the Caux on day one; another walk from Chardonne to St. Saphorin the next; Diablerettes another. He had a clever, teasing manner that we enjoyed. Also, the food and service (another young women named Julia served us and was wonderful) at the Jazz restaurant was outstanding. We particularly enjoyed the Sweet Potato soup. (We did stop in for a drink at the other bar one evening. Great staff, but the prices were simply too high, 24 SF for a G&T, and felt misleading from the menu. We did not return.) Overall, staying here was a wonderful, life-affirming experience and I hope we will have the opportunity to return to ski, hike, swim and be Swiss again sometime in the near future. If you are considering this as a hotel option, splurge and enjoy!