Hotel Adagio, Autograph Collection

Our experience at Hotel Adagio was… varied. We stayed just for a quick getaway and weren’t too stressed about things but on the whole a few tweaks could have improved it greatly. ||On arrival we were somewhat greeted by a valet of borderline surly demeanor who watched us unload our luggage without offering a cart or any kind of assistance. (In contrast, the valet when we departed was delightful.) Front desk staff was lovely and helpful, lobby was nicely appointed, and amenities explained and bubbly offered. The room was cute although halls and room smelled rather musty and was a slightly off-putting. The room was nice and clean, but could have used some maintenance as the TP holder in the bathroom had a tendency to jettison itself off the wall and the A/C did not cool the room, which proved not an issue during our stay due to lovely prevailing temperature outside. There was a sign in the room saying fridges were available and one was delivered within 10 minutes which was a very nice amenity. The bed showed its age a bit, while very clean, a pillow top with fluffy duvet would have been preferable. Nice pillows though! On the whole we had an acceptable stay but probably wouldn’t re-book.

I’ve visited San Francisco numerous times and stayed at various hotels, but my recent stay at Hotel Adagio has been the best yet. The location is perfect, making it easy to explore the city. The staff were exceptionally friendly and welcoming, always going above and beyond. My room was spacious, spotless, and comfortable. I truly have no complaints. I would highly recommend this hotel and will definitely be staying here again!

The Hotel staff was extremely helpful and friendly. Checking in was easy and we were greeted every evening with a glass of champagne and a smile from the bellman, Tuan. Tuan made the 3 night stay very welcoming and warm. ||The room was very clean, big and comfortable. I liked that the hotel only had about 10-12 rooms per floor making it always very quiet in the evening.||This is a very nice Marriott Brand. I always stay at Marriott Properties and I highly recommend staying at this hotel if you are in the San Francisco area. I will definitely look for the Autograph Marriott Collection Brand hotels in other cities to stay.||A big THANK You to Tuan.

My boyfriend and I stayed here for one night, last July 5. The location is close to Union Square and walkable to many places. Rooms: We got a king size room and the room was clean. The bed was comfortable after a full day of walking around San Francisco. Staff: The staff was friendly and helpful not just to us, but to other guests from my observation when I was around the lobby area. Parking: We chose to park across from the hotel, Flores Parking Garage for $20 for 24 hours. Location: Just be vigilant as there are homeless around the area. The Elliott: For our last day we chose to eat at The Elliot to make use of our destination fee and I have the say the food was good and I left happy. My boyfriend also liked his bagel with salmon. The lady who served us was outstanding, but forgot her name. Overall, I cannot wait to come back as we have another reservation in August. We are looking forward to another wonderful stay at the Hotel Adagio!

Hotel Adagio is a great place to stay in San Francisco. A few blocks away from Union Square and the Tenderloin. Upon arrival we were served a glass of champagne and let me tell you, it was no small serving size either. The rooms were nicely decorated and you were able to open the windows. The room had a historic look but the restroom look recently renovated. As we were leaving they gave us another glass of champagne. The service here was excellent I had great interactions with all of the staff. I would definitely like to stay here again. The one thing I will want everyone to know is that their valet parking is in a lot right next to the property. It’s not gated and cost $69 dollars a night, I did not feel secured leaving my car there. There is a inclosed public parking lot next to the hotel that charge $30 a night. If I had to come here again I would much rather skip valet and park the car myself.

Cute vibe. Lovely staff. Super basic rooms but clean and comfy. Neighborhood is the issue which can't be helped. Good food. The $25 amenity charge per day is insane for a budget gym and no other actual amentities. Like why?

I was there for 5 nights and regretted staying here so much that after the first night wanted to checkout but to a big conference in the city couldn't find a place elsewhere. During check-in my experience was terrible and it was 9 in the night so assumed the staff must be worn out for the day and gave them a pass. But the days they followed weren't great either. The rooms were small and dingy. The bathroom even smaller with deafening exhaust system. Bed frame was squeaky. Felt like I was in a decent motel and not an autograph collection hotel. Extra star only for a polite cleaning day staff.

My husband and I had a perfect San Francisco getaway for my birthday at the Hotel Adagio. The entire staff was extremely personable and helpful. We truly enjoyed our stay in the Stone Suite, and we hope to be back for another visit soon!

Our experience at Hotel Adagio was… varied. We stayed just for a quick getaway and weren’t too stressed about things but on the whole a few tweaks could have improved it greatly. ||On arrival we were somewhat greeted by a valet of borderline surly demeanor who watched us unload our luggage without offering a cart or any kind of assistance. (In contrast, the valet when we departed was delightful.) Front desk staff was lovely and helpful, lobby was nicely appointed, and amenities explained and bubbly offered. The room was cute although halls and room smelled rather musty and was a slightly off-putting. The room was nice and clean, but could have used some maintenance as the TP holder in the bathroom had a tendency to jettison itself off the wall and the A/C did not cool the room, which proved not an issue during our stay due to lovely prevailing temperature outside. There was a sign in the room saying fridges were available and one was delivered within 10 minutes which was a very nice amenity. The bed showed its age a bit, while very clean, a pillow top with fluffy duvet would have been preferable. Nice pillows though! On the whole we had an acceptable stay but probably wouldn’t re-book.

I’ve visited San Francisco numerous times and stayed at various hotels, but my recent stay at Hotel Adagio has been the best yet. The location is perfect, making it easy to explore the city. The staff were exceptionally friendly and welcoming, always going above and beyond. My room was spacious, spotless, and comfortable. I truly have no complaints. I would highly recommend this hotel and will definitely be staying here again!

The Hotel staff was extremely helpful and friendly. Checking in was easy and we were greeted every evening with a glass of champagne and a smile from the bellman, Tuan. Tuan made the 3 night stay very welcoming and warm. ||The room was very clean, big and comfortable. I liked that the hotel only had about 10-12 rooms per floor making it always very quiet in the evening.||This is a very nice Marriott Brand. I always stay at Marriott Properties and I highly recommend staying at this hotel if you are in the San Francisco area. I will definitely look for the Autograph Marriott Collection Brand hotels in other cities to stay.||A big THANK You to Tuan.

My boyfriend and I stayed here for one night, last July 5. The location is close to Union Square and walkable to many places. Rooms: We got a king size room and the room was clean. The bed was comfortable after a full day of walking around San Francisco. Staff: The staff was friendly and helpful not just to us, but to other guests from my observation when I was around the lobby area. Parking: We chose to park across from the hotel, Flores Parking Garage for $20 for 24 hours. Location: Just be vigilant as there are homeless around the area. The Elliott: For our last day we chose to eat at The Elliot to make use of our destination fee and I have the say the food was good and I left happy. My boyfriend also liked his bagel with salmon. The lady who served us was outstanding, but forgot her name. Overall, I cannot wait to come back as we have another reservation in August. We are looking forward to another wonderful stay at the Hotel Adagio!

Hotel Adagio is a great place to stay in San Francisco. A few blocks away from Union Square and the Tenderloin. Upon arrival we were served a glass of champagne and let me tell you, it was no small serving size either. The rooms were nicely decorated and you were able to open the windows. The room had a historic look but the restroom look recently renovated. As we were leaving they gave us another glass of champagne. The service here was excellent I had great interactions with all of the staff. I would definitely like to stay here again. The one thing I will want everyone to know is that their valet parking is in a lot right next to the property. It’s not gated and cost $69 dollars a night, I did not feel secured leaving my car there. There is a inclosed public parking lot next to the hotel that charge $30 a night. If I had to come here again I would much rather skip valet and park the car myself.

Cute vibe. Lovely staff. Super basic rooms but clean and comfy. Neighborhood is the issue which can't be helped. Good food. The $25 amenity charge per day is insane for a budget gym and no other actual amentities. Like why?

I was there for 5 nights and regretted staying here so much that after the first night wanted to checkout but to a big conference in the city couldn't find a place elsewhere. During check-in my experience was terrible and it was 9 in the night so assumed the staff must be worn out for the day and gave them a pass. But the days they followed weren't great either. The rooms were small and dingy. The bathroom even smaller with deafening exhaust system. Bed frame was squeaky. Felt like I was in a decent motel and not an autograph collection hotel. Extra star only for a polite cleaning day staff.

My husband and I had a perfect San Francisco getaway for my birthday at the Hotel Adagio. The entire staff was extremely personable and helpful. We truly enjoyed our stay in the Stone Suite, and we hope to be back for another visit soon!

Have to stay here this weekend no more big over the top hotels. It's one of the most romantic, sincere hotels out of a movie. It's old School for ones who like modern places. The staff with the greeting.... To the cozy rooms and we can't forget JAKE.....he makes You feel welcome and never lonely with his magical cocktail touch. A definite weekend to remember and return to.

This hotel went above and beyond. Hotel Adagio, located in the heart of bustling San Francisco, was a true delight. This older hotel has been beautifully remodeled to exude a luxurious ambiance, shining in every aspect from its elegant decor to the exceptional service. They offer valet parking with a secure, protected lot for $69 a night, ensuring your car's safety--a relief given the sometimes rough surrounding area. The interior decor is luxurious, and the staff is incredibly friendly, always ready to accommodate your needs. We requested a fridge for our room, and they promptly provided a mini fridge. We asked for extra towels and were given as many as we wanted. The overall atmosphere is relaxed, with every detail catered to for a comfortable stay. The rooms, though small, are well-appointed and remodeled with modern touches like USB ports on the lights. While the views aren't particularly noteworthy given the central city location, the stay was still fantastic. The on-site restaurant, Elliott's, doesn't disappoint--though it can be a bit pricey. Upon arrival, we were welcomed with complimentary champagne, and each night of our stay, we received a $25 credit to use towards drinks or at the restaurant. Most impressively, when we realized we had forgotten some items after our stay, we called the hotel the next day. They had our belongings securely set aside for us to pick up later. We retrieved them the following week and experienced excellent service once again. This hotel truly goes above and beyond, which is why they deserve a 5/5. Oh and hit up Marcela's Taqueria across the street for breakfast or late night burritos! Thank you, Hotel Adagio!

Beautiful hotel needing upgrades to room amenities & technology, as well as improvements to the restaurant food & service. Overall, I give this hotel a 7/10. The hotel has an awesome Moroccan look on the outside, a heavy, beautiful ornate wooden door for entering but inside the lobby area, bar and restaurant, they all have a clean, sleek and modern look which is reflected in the rooms. Location is good, its an easy downhill walk to major places like union square and the trolley. There are alot of little restaurants near by as well as a little mom and pop store to buy basic groceries and sandwiches. The beds and pillows were a 4/10, too firm for my tastes & uncomfortable. They are likely old mattresses and the pillows were uber flat. I have always loved staying at Marriott hotels in Washington, and Hawaii as they have the best beds but I was thoroughly disappointed at this hotel. Also, the TV was outdated and had no way of playing Netflix, Prime, etc. nor the ability to screen mirror via phone. My bad experience of getting sick after eating at the restaurant has made me steer clear of it, and the coffee was reported by my fellow travel companions as being flat/watery, no flavor. Their restaurant's customer service needs improvement, and I do recommend they use a pad and paper to take orders so you can avoid asking all your patrons to repeat their order constantly because that's what we experienced. The cost of the breakfast for 3 people was overpriced for average to below average food. The sausage links gave me the runs. The breakfast croissant sandwich had disproportionate slice of 1 small piece of cheese which was a quarter size to the croissant and the omelet which was huge and bulky. Our server kept forgetting condiments. On the bright side, you do automatically get a $25 daily credit per each room, and it can be used to pay your meal. This credit does not carry over to the next day so use it up. It can be sued in bar too I believe. Given these factors, I think the hotel's pricing could be lowered a little bit. Or maybe the restaurant's food prices. Daily rate for the hotel however, was still pretty decent. They allowed me to check in 1.5 hours earlier with my party and do the late check out as well until 2pm because our flight was later. The front desk staff were friendly.

This is just a restaurant review for the hotel. I don't normally do this, but wow, 5* for me. Amazing service from Roni for breakfast. He rolled through the menu and we both agreed the burrito might be too heavy. However, they advertise the Chef's homemade salsa, and I love a good breakfast burrito. Roni suggested the avocado on the side (perfect choice). It came with a traditional pico de gallo and also the Chef's special salsa (with habanero!). I had fun building the perfect bite with a splash of both salsas and the avocado. Wow, so, so good. I definitely couldn't eat the whole thing. Roni packaged the other half up for me (always bonus points at any restaurant for me). The burrito was the bomb. Try it. Special thanks to Roni! I'm looking forward to tomorrow's choice. The only negative for me was the 7am start. I would have preferred 6am. Awesome!

I'm a Marriott gold member and stayed at many of their locations. What really ruined it for me is that I left an expensive jacket at the hotel and when I called lost and found to retrieve it, I was told that nothing had been turned in but the manager would check and get back to me. Since then I've tried calling in once a week for updates and never got any response. It's been months and there has been zero follow up. I tried stopping by and the staff didn't know anything. Unlike other locations where you actually get some service, anything you happen to leave in the rooms apparently just gets stolen.

Booked a 1 night stay for our anniversary and this hotel did not disappoint! From check-in we received champagne (a bottle from the manager) and a bottle in our suite) with a nice welcome message and anniversary card!!! The hotel bar was nice and we used a $25 room credit on drinks! The location is idea for a San Francisco stay right near everything! Parking kinda sucked at $50 a night, but definitely worth it to keep the car SAFE! I will definitely be back!!!

Truly enjoyed spending a couple of days at the Adagio hotel. The team welcomed us with champagne glasses and offered us some great tips on nearby restaurants. We took my 5 year old with us and quickly noticed there weren't many/any other children. This turned out to be great as my son got extra attention from the Adagio staff and they made us feel extra welcome. I want to give an extra shout out to the breakfast servers as they truly went above and beyond. There were 2 young ladies in particular who were very attentive. I was able to catch one of their names, Asly, who I wanted to personally thank. On our last day she packed up our son's extra oatmeal to go and offered us a to-go coffee as she knew we were headed to the airport. The bellman also offered to schedule a taxi for us the night before to make sure we made it out in time. Overall, excellent service and comfortable stay.

We had a wonderful experience! Flour de and her team were professional and provided us with the essential knowledge to navigate the city, both its positives and challenges. We felt safe and at home in their building. While homelessness is present in the city, we appreciated knowing we could return to a safe and professional 5-star property. Thank you, Marriott team, for consistently enhancing my travels.

Whoever's on the hiring team deserves a raise, everyone here is SO NICE and SO ACCOMMODATING. - welcomed my family and I with free champagne, waters, and a DOG GOODIE BAG for our pug. - free early check-in before noon + if a room is available - a lot of hotels will charge a destination fee but this one gives you an equal credit amount to use in the hotel for food/drinks for free - gave us free tickets to use for the cable car - app allows you to request things on your phone (ie more towels, toothbrushes, service issues, access to rooms, etc.) - needed something warmed up, front desk microwaved it for us. needed a fridge to place our to go items, they literally delivered a mini fridge to our room within 10 minutes. - valet is expensive ($69/night) but this is pretty standard for SF hotel parking and it's in/out parking. for everything they offer, I'm surprised it was one of the cheaper options in SF. would for sure recommend this place to anyone

This is a little late but we stayed here for 1 night as I was attending a Golden State Warriors trip for work. The hotel is perfectly located with lots to do around it. We drove in from Los Angeles and just ended up valeting since we didn't want the hassle of parking and walking somewhere else to get to our car. In all, great hotel: unique, clean and elegant. The room they gave us was beautiful. Definitely will be staying again on our next trip.

I really wanted to love this hotel, but there were a few things that I was not a huge fan of. Hotel room was not stocked with soap of any kind and when I called down to the front desk to request some, they told me to come down and get it myself. Normally this wouldn't be an issue, but I've never been to a place that didn't bring it to me - you didn't restock it, why should I have to come and get it? We asked for bowls for ice cream we had delivered and the bowls were dirty. All the signs for the restaurant said you could order food until 9pm, but I was told the kitchen stopped serving food an hour earlier. They also have a mini bar in the room, but not a regular fridge for your own stuff and you're not allowed to use the mini bar for your own personal use. Other than that, the room and bathroom were spacious and comfortable. There was a separate living area which we were really liked and the bed was nice and comfortable. Food was also good - we had ordered the wings and couple of other appetizers and we enjoyed all of it. Not sure we'd stay here again, but overall it's a decent hotel and we enjoyed our weekend!

Cute hotel, comfortable beds, the staff is very friendly and welcoming. Would definitely stay here again.

Good room with a comfy bed. Great service from the desk. A nice welcome with bubbly. Coffee in the lobby 24 hours a day. You have to pay a $25 destination fee but they give you $25 to spend on-site for breakfast or dinner, I was on the go so I didn't use it, if I go back I'll plan it in. They area worked well for me, an easy walk to plenty of places to eat and I felt safe.

Isaac at the front desk is on top of it and makes you feel at home. Very clean and the rooms decorated well. Very comfortable stay.

So this is an Autograph Collection, and you would expect a lot more from one than you get here. The lobby is very nice, and you expect that to continue, but then you get off the elevator, and you realize this is probably not going to be the same level as the lobby. Then you get into the room and it is very old. Curtains don't fully close well, and the bathroom doesn't have a main door. The shower and toilet have a pocket door at least. Not this isn't horrible until you realize at night that there is a nightlight over the sink that directly faces the bed. Who thought that was a good idea? Overall, I will not be staying here ever again. It gets 2 stars because I have been to worse hotels but this is a low 2 stars for sure.

SPECIAL SHOUTOUT TO TUAN THE BELLMAN, AND ALL THREE MEN (AND A WOMAN) AT THE FRONT DESK! THEY ALL DID THEIR BEST TO MAKE SURE I WAS HAPPY AND ACCOMMODATED! YOU CAN TELL TUAN AND THE VALET (I believe from El Salvador), ON THE NIGHT SHIFT OF MARCH 15th, TRULY LOVE TO SERVE FROM THEIR HEARTS! And the WOMAN TENDING THE BAR FROM POLAND!!!! I'M SO SORRY I DIDN'T CATCH YOUR NAME! YOU WERE SOOO FRIENDLY AND HAD REALLY GOOD TASTE IN FOOD! SHE WAS SOOOO GENUINELY CARING! THE YOUNG WOMAN WAITRESS AT ELLIOTT'S ON MARCH 16th (sorry IDK your name but she wears glasses), SHE WAS SUPER NICE TO ME JUST A SWEET SPIRIT! I HAVE TO SAY EVERYONE WAS EXCEPTIONALLY NICE AND HAD GREAT CUSTOMER SERVICE, AND I KNOW GOOD CUSTOMER SERVICE. THIS HOTEL ALSO RECOGNIZES AND ACKNOWLEDGES YOUR MARRIOTT REWARDS STATUS, AND THEY HAVE SUPER GOOD PERKS LIKE CREDITS FOR BREAKFAST OR MARRIOTT POINTS JUST TO SAY 'WELCOME' & 'THANK YOU'! (Cookies and champagne ). The staff never treated me poorly or looked down on me... I'm so grateful and would recommend this Hotel to anyone visiting SF. ! I stayed at Hotel Adagio for the second time Today! I also stayed here back in December 2023. It was a beautiful hotel with all the Christmas decorations and holiday cheer. There were no homeless people to step over as I had read about in other reviews. To be fair, in Dec 2023 the city had just rid the streets of all the homeless secondary to the state of arrival of the Chinese president. This second time, around 3 months later, there STILL were no homeless people in site (may The Lord Bless them and keep them safe). I felt completely safe walking around outside to get in Lyfts or find the valet. (Single female here). This was a staycation for me, however, when I am out of town I like resorts or hotels that have a luxurious feel, or close to that anyway. This Hotel, while it isn't a resort, is more than sufficient. They keep the inside looking well kept and clean. It doesn't feel like, let's say, you're staying at a "Residence Inn" (NO SHADE TO RESIDENCE IN, THERE's a time for that type of hotel). I needed a break from kids, and to relax. I also booked a massage at Burke Williams which is only 5 mins away via Lyft. If you need R&R, I highly recommend this hotel and that spa! Thank you again Hotel Adagio, I can't wait to visit you all again! May The Lord Jesus bless you all abundantly for your service!

The hotel itself was very nice. Stars removed due to my husband leaving his sneakers, with insoles behind and they weren't found. Yeah right. We really liked the hotel and the front desk staff was very nice. The lost shoes are a deal breaker.

Great experience: charming and comfortable. Thanks to staff for making our trip warm and memorable: Isaac, Chris and Sasha. We will be back. The interior furnishings were well-done and exterior is lovely. Room clean and comfortable. Don't forget the complimentary champagne and fresh-baked cookies!! We felt both safe and welcome. Thanks!

Loved the hotel this past weekend. 3 nights and they surpassed our expectations. Great service from all the staff. We booked a standard king room. Very clean and quiet. Nice view over looking the city. Bed and pillows were great. Elevators were very quick. The surrounding area was fine with no issues at all. Never felt unsafe at all. Free coffee and tea in the lobby. We had a few drinks at Mortimer's ( the hotel bar). Nice atmosphere and service. Parking - there is a valet lot that is part of the hotel...$69 per day and a $10 daily tax? Service was extremely quick when requesting the vehicle...5 min or less. This was our 2nd stay here, and we will be back.

This is a great spot. We got a great deal through a combo of our mariott membership and AAA membership. It's absolutely worth it to use whatever kind of benefit that you can apply, as it makes a considerable difference. We picked the Adaggio bc it was the cheapest option available of the Mariott properties within SF proper. We were worried it was going to be shitty but we're happily surprised. The room was clean, comfortable, well decorated, and spacious. The hotel itself is beautiful, and the common areas and dining areas are welcoming and sparkling clean as well. There's valet parking or a separate garage directly next door, each is $60, which is a great price for a SF Mariott Hotel. The Adaggio inspired me to compare it to the other SF Mariott property that I lived in for the month of September. I recently had to spend a month at the Ritz-Carlton bc of work. While the main floor is very beautiful, the upper floors are indistinguishable from most other Mariott properties. It cost a ridiculous amount for us to be put up there, and the only standouts to me were the hotel gym, the staff/customer service, and the Diptych brand bath products. Fast forward to right now. I wanted to go to an event back home in SF, and so I decided to book a room for the night. My wife and I looked through our options in the Mariott Bonvoy app, and found the best deal (after applying a AAA discount) was at the Hotel Adaggio. $198 for a king bed room. In many ways, the Adaggio is virtually indistinguishable from the Ritz. Same in room carpet, same great customer service (but less people on hand, so less individual attention, but very good service nonetheless), same good quality in the dining offerings/menu, better deals on rooms and parking, same general neighborhood(Nob Hill bordering Union Square). While both of these properties are very old buildings, the Adaggio has been updated quite recently, I believe I read within the last 2 yrs, and it shows. The Ritz is a bit down at the heals, and desperately needs some extensive updating. So my point is, why pay $400+ per night for the Ritz when you could pay less than half that for a truly comparable experience at The Hotel Adaggio? The rooms and bathrooms are spacious, the bedlinens appear to be the same, the Ritz has better robes and free slippers, but does that really matter? The Adaggio has an office/business center for guest use, unlike the Ritz, which has nothing but concierge willing to print stuff out for you, not exactly convenient, both are in very walkable areas of SF. I guess this looks like I have an axe to grind w the Ritz, but it's not that. Instead, I'm just so pleasantly surprised by the Adaggio that it seems worth it to point out what a great deal it is compared to the most famous name of the Mariott hotels. Unless your work is covering it, why shell out extra for the Ritz name when the Adaggio will give you almost the same experience for a fraction of the price?

I couldn't possibly understand why this place would get under 5 stars. The staff is incredible, the rooms have the coolest old school vibe with modern touches, the bar and restaurant addresses key needs, and they have awesome bartenders. Yes the area this is in is a little sketchy for night walking but that's just the status of the city not these guys fault and they do a great job of overcoming it. the rooms are insanely clean with roomy showers. id stay here 10/10 times over more expensive hotels a few blocks closer to the financial district. you wont regret it.

My recent experience at Hotel Adagio was deeply disappointing. Despite booking with points, upon arrival, the front desk could not locate our reservation. This led to a frustrating wait of over an hour, which was only resolved after I approached a second representative for an update. The delay was so significant that my girlfriend had to get ready for an event in the hotel bathroom. Following our stay, I reached out to express my dissatisfaction and, although initially acknowledged, my further correspondence has gone unanswered. The lack of timely and effective resolution to our issues, coupled with the inconvenience it caused us, left us feeling undervalued as guests. This experience has significantly diminished my view of what I expected to be a standard of excellence at a Marriott hotel. I am still awaiting a response that addresses my concerns effectively.

My group stayed here in October 2021 for my 35th birthday weekend. Many in the group had never been to San Francisco before. We found the Hotel to be centrally located and we scored a great deal on the pricing. The rooms were charming but I must admit that I was underwhelmed by the bathroom. I found it to be pretty basic compared to the rooms and the hotel aesthetic. The front staff was great and my group was able to congregate downstairs in the bar area (even when it was closed) when we wanted to meet before heading out each day. I was somewhat surprised by the homeless population hanging out in front of the hotel, but the building was secure. At one point, my group was eating a pizza in the bar area and a homeless person made their way inside to ask for money. Someone from the front desk quickly came over and asked them to leave. It was uncomfortable and unfortunate but it definitely made us all grateful to be in good health and spending time with the people we love. Thanks for a good time!

It was my First time staying in this small boutique hotel in koreatown but I will definitely be recommending this hotel to friends and family. Front desk was accommodating and helpful when I asked to extend my stay. Plus plenty of free parking spots.

My "go-to" hotel in SF is the Westin St. Francis. We decided to try something new for this trip and found our stay at Hotel Adagio to be pleasant. We requested a City View room and were assigned to a corner room. Having multiple windows was perfect! Lovely view! Room was clean and decorated nicely. Absolutely LOVED the idea of having a ceiling fan above the bed. Staff was helpful and friendly. Room service and the bar area were commendable. My one and only complaint is the pocket door to the restroom was damaged. The latch/lock was completely broken off (left dangling). We were unable to fully close the door to the restroom from the guest room area. I would definitely recommended Hotel Adagio!

Why 4 stars? Because I'd definitely stay here again. --- --- --- In an effort to stay loyal to the Marriott brand, I've had my eye on Hotel Adaigo for a while now. It's only about a 15-20 minute walk to the office and a bit more affordable than some of the other Marriott options, so I knew it was only a matter of time until I stayed here. After a 5 night stay, I really appreciated my time here. I'll go item-by-item on some of the positives and negatives: THE BAD: -The fridge in the room is reserved for items they are attempting to sell. Without any room to squeeze in a couple bottles of water, it wasn't ideal for my beverages to be room temperature every day. -The desk chair did not recline at all, which made it super uncomfortable to sit in for more than just a couple minutes. For people who want to get a lot of work done while in their room, this is not the ideal setup. -The pillows are kind of caught in-between being too thin to only use one under your head and too thick to stack. This is totally a personal preference and unique to everyone, but for a side sleeper, I didn't love these pillows. -The bathroom counter was quite small and barely big enough to fit all of my toiletries. THE GOOD: -My corner room was definitely larger than most hotel rooms I've stayed in. -The bed was super comfortable. -There was a ceiling fan! This is a total rarity at hotels, but I love sleeping with a ceiling fan, so I was very pleasantly surprised when I walked in to see this. -The shower, while nothing special, had decent pressure and got plenty hot. -There was fresh, hot coffee available in the lobby every morning, even when I was down there around 4:45a. -There was a Walgreens and a cool, locally-owned convenience store practically next door. This made it easy to score snacks and drinks needed in the room. -The people were always so nice in every interaction I had. The maids even took my dirty clothes and placed them into laundry bags every night, despite the fact that they were always placed in the corner of the room where it was inconvenient to access them. Overall, next time Hotel Adaigo is in budget when I'm visiting, I could definitely see myself staying again!

Love! Friends stayed here while they were up in the city. Rooms were surprisingly huge! We spent most of our time at the lower floor to enjoy dinner. Their coffee was delicious and strong along with their lovely collection of zen teas.

At Gayle's friend Marti's suggestion, the 4 of us (including Jim) agreed to take a field trip to San Francisco to see the Van Gogh exhibit. In preparation for this, we agreed that I would drive and find the Hotel (for a 1 night stay), and Gayle would make dinner reservations the night before and buy the Van Gogh tickets. When I make hotel plans, it's all about points (stay and credit card), elite status, and price (Big 3) That makes Hilton my #1 choice, followed by Marriott, and then IHG. But when it comes to staying in the City, I'm just not a big fan of the huge Hilton/Parc 55 complex, and the other properties had location issues. So on to Marriott, which had a much more interesting variety to choose from. I eventually settled on the Hotel Adagio, which is conveniently located relatively near Union Square and turned out to be a fairly easy and Tenderloin strategic walk to the Van Gogh Exhibit. This property is part of Marriott's Premium Autograph Collection, which has a distinct independent/boutique/trendy vibe and of manageable size. Best of all, this choice hit all 3 criteria, but I was pretty sure that Gayle and Marti (who are a little picky) would like this place. I was right and we had an excellent stay. The Hotel had just reopened 29 days before after a year-long COVID closure, and as such the nice looking bar and breakfast services had not yet resumed. However, the fitness center was open. Beyond those restrictions, service was friendly and helpful, and they did provide a couple solid happy hour and breakfast suggestions in the neighborhood. Valet parking was a bit pricey ($59 plus tax), but when you're in this part of town, it is what it is. Gayle and I snagged a Jr. Suite upgrade that was very comfortable and with a corner view. We slept really well and enjoyed just hanging out once back at the room. There was also fresh hot coffee available downstairs in the morning. My only quibble was that our accommodations were handicapped friendly and the 2 nozzle shower combination was not easy to figure out or use. As for Jim and Marti, they enjoyed their room too. Gayle and I would gladly stay here again, and when the nearby ACT opens up again, we just might take another field trip to the City. Or maybe the Marriott Bonvoy app will provide another pleasant option......

The entire staff was so sweet and accommodating. The rooms and building were very clean and well kept. This is a beautiful Hotel. Francisco, the day time Bell hop, was so helpful and sweet. He was my favorite staff member. The entire staff was very kind and attentive. John, the night guard, made sure to escort me outside with my dog and watch over me. Cesar, Kristen, Sasha and Nichole were such genuinely kind and happy people. I highly recommend this Hotel.

Great Hotel. As soon as you walk in you are immediately greeted with an enthusiastic door man. They were all so kind and offered us water and champagne. It's hard to get good service these days. The room was nice... we will book here again in a heartbeat!

Do not try to book this hotel through priceline. My partner and I were denied reentry after checking in, signing twice because of a concierge mistake..Went out for the night only to find out out that we couldn't come back in. They ran my card twice. I signed twice. Charged twice, at more than my reserved rate. I even gave up my double queen booked room for a single king room at thier request. We had to find another room somewhere else. I forgot to add that the man at the desk kept called calling my fiance "my friend." I'd love to hear what excuse this establishment posts for this situation because I have receipts.

As cool and trendy as this place looks, there were a few misses on my visit. Parking: there's a small garage next door that charges $35. Better than expected, but not speedy when dropping off or picking up your car. Check-in: Friendly. We couldn't get our room yet, but they stored our bags and said they would put in the room. Nope. When we got back at 11pm they still had our bags. They offered to take up, but never mind. I didn't want to wait to get my pajamas. Elevators: this is the worst part. There are only 2 small elevators. We had very long waits no matter time of day. If I were here on a weekday, I would have to allot an extra 15-20 minutes to make a meeting. Rooms: this was the best part. On the larger side and has been updated with trendy decor. Lobby bar: I think it only operates in the early evening. I wanted a cocktail around 1pm Saturday and it was not open. When I returned from our long day at 11pm, it was not open. It was a Saturday. So I have no idea the hours. Most people just use the space to sit and chit chat. With so many options in the city, they have some stiff competition.

This hotel was so beautiful from the outside and everyone (literally everyone who worked here) was super kind. The rooms were very timeless but modern, and I was impressed to see how clean the rooms were! There was construction and renovation while we were there, but there were lots of signs to warn guests and it didn't bother us at all. I would definitely love to come back and stay for a few nights!

The hotel was in a good location for us and we had no issues getting our car from the valet. The bar/restaurant was never truly open during our stay which was disappointing as nothing in the area is truly open after 8-ish. The room was clean and the staff were helpful.

Both myself and my partner loved our stay here. I've never been to a hotel with such friendly staff - they went over and beyond to make our stay special and comfortable! Chris and Nicole especially were fantastic. The little touches make all the difference. The breakfast was reasonable and delicious. The interior was superb. The cocktails made every night were delicious. The bed was heaven to sleep in! Thanks to everyone who made our stay amazing. We will definitely be back!

Great hotel to experience very closed to Union Square Plaza and recommended for conventions.

On arrival the bellman was very friendly and helpful though looked frantic and hurried, wanting to get us unloaded from a private car before we'd checked in. After waiting ,the desk person said they couldn't find our reservation made via Booking.com. I have never had this happen using Booking.com who's customer service tried to contact the hotel via call and email with no avail. The 1 desk person who had a long line to check in did not answer when they tried to call and then said he was not able to retrieve the email that booking.com sent. The manager had gone home (7:30pm on a Saturday evening) and the front desk said they couldn't find the reservation. At the hotel we re-booked to, the front desk person told me there is an external reservation system that works with the 3rd party companies that they can access to find a reservation if it doesn't show in their system. She said all of their front desk people have access to this and the other hotel should have. Moving across the street was a much better situation. Since we didn't get past the front desk, after an hour and a half, I cannot comment on the rooms/facilities. We would not book here again, even if the rate was lowest.

Would not stay here again. Location is in a not so nice neighborhood with homeless people hanging around the property. Rhey charge you over $50 a night for parking which is ridiculous. The AC unit in our room was dusty and when we turned it on it blew the duct all over the room. Neighbors were loud and staff did nothing about it. Three people in a room and we were only given 2 full size towels. Was charged almost $500 for a 2 night stay. On top of that I have 2 separate charges besides the actual bill on my card still. The total separate charges total almost $500. Called the hotel to see what was going to happen with the charges only to have the front desk woman yell at me. I understand what the charges on my bill were. My questions were about the other 2 charges, no need to yell. TLDR: Basic hotel with extremely lackluster service

Terrible customer service! Joanna needs some serious retraining in how to run not only the business but also the hotel computer system. EJ please teach her how to look up vitural cards and understand what the system is charging people for, because her response is the system does and she cant explain what it does. Joanna is a terrible representation of your hotel and of the Mariott brand! Not only that but they will continue to authorize your credit card every night even if the room is prepaid for and they took the incidental hold they will continue to over authorize EVERY NIGHT! I even have proof that they do that verbally stated by JOANNA! IF JOANNA IS PRESENT DONT WALK RUN AS FAST AS YOU CAN AWAY!!!

Greatness: Great looking Hotel. Has it's on uniqueness. Very nice interior decor and cool vibe at the lobby. Looks historic but upscale at the same time. Walking distance to the mall, other shops, bars, and restaurants. The parking is ridiculously hard to find but they also have a parking garage/area (if you like). The rooms are gorgeously put together. It has a mid century modern look. There was cool frames on the wall, Bed was comfy and the bathroom was cute. The room had a walk-in closet with a bathrobe (loved that). They had a mini bar in the room but it was highly price so we didn't partake in any of it. The bad: I would give this hotel five stars but we were visited by ants. Something I've never seen in a nice hotel. Then the staff kept asking us if we had left our sweets. So now it's my fault. I've never in any experience had to worry about food in my room and get ants (a little disappointing).

My friends and I stayed at Hotel Adagio for a one-night stay in downtown SF for a bachelorette getaway. Location: Not necessarily the best, but not the worst. Most parts of SF can be dangerous, but this part is certainly a little more historic. We didn't feel it was dangerous walking around during the day, and we picked this spot because it was nearby several restaurants we wanted to go to. Beware all the crazy hills if you plan to walk around, especially north! J Parking: Probably the biggest hassle for sure of this hotel. They charge $60 for parking via valet. Luckily, the valet was nice enough to recommend the alternate option of a parking garage (ACE Parking) a half-block away, which was $40 for overnight stay. Though expensive parking in downtown SF is expected, the hotel itself overcharges for their own parking, so I definitely recommend going with the nearby parking garage if possible. They were nice enough to let us park right in front of the hotel to unload the car despite us not using their valet. Service: At first, when I told them we were in a group party and asked them to put our rooms together, the man at the front desk told me that wasn't possible. I pressed repeatedly, telling him that I tried to call ahead to arrange it, but the people on the phone told me to wait until I checked in because they could not do anything. After that, the front desk man did suddenly find two rooms next to each other after he said there weren't any. Clearly, there were, but I'm just happy that it worked out so we could be next door (no connecting door between the rooms unfortunately). They put us on a low floor, but initially were going to have us on the 2nd and 15th floors, which would have been a terrible chore. Ideally I think should work their systems to give group ordered rooms to at least be on the same or nearby floors, as I booked both simultaneously. We did not get or order any other services from the front desk or room service. Common area/lobby: The lobby is a lot smaller in real life than it appeared in photos. I was anticipating a much larger hotel than it actually is. It's very small and boutiquey. The lobby is clean and pretty, with a modern elegance where geometrical patterns meets a bit of a classical flare. It certainly fit the mold of a "four star" experience, through and through. The lobby also has a small sitting area behind the front desk portion, which would have been lovely to sit in by the fireplace. The best part was the complimentary, 24-hour hot coffee, decaf, and tea bar in this section, which we used on several occasions. I haven't seen a hotel offer 24-hour fresh coffee in a nice seating spot. There is also a bar in the lobby, but it was closed, it seemed, likely due to COVID. The halls to the rooms are very narrow, and the floor only houses a few rooms. Rooms: Probably the best part of this hotel and the selling point for us was the square footage of the rooms themselves. We got 2-queen bed rooms next to each other. Both were identical except oppositely laid out, and both were advertised at lamost 400 sq ft, which they lived up to. For our group, it was definitely a luxury and necessity to have that much room, and I've not seen many hotels (especially downtown, small hotels) that have this much space in the bedroom area. Definitely a big perk! We were placed low on the second floor, so had no view. No robes in the closet. Basic coffeemaker. Internet: We did not try to use their internet during our short stay, so can't comment. Beds/pillows: Comfortable and soft, no issues. Bathroom/fixtures: Bathrooms were spacious enough, modern, and bright. Even, warm lighting around the sink for makeup. Also had an extra, full-length mirror in both rooms. Shower pressure was fine, but not a rainfall shower head or anything in particular to note. Everything was gleaming and clean in the warm lighting. Amenities: We did not have time during our 1-night stay to inspect any of the amenities, but the small gym was located right next door to our rooms on the 2nd floor, along with the business center. Both seemed minimally stocked. No weight machines that I could see in the fitness center, mostly just treadmills. Definitely a very small and limited facility. Best perk: For us, the coffee bar! Even at 2am when we came in after a night out, we were excited to get to have hot coffee ready. Fees: No extra or sneaky charges on my bill. Check out as quick and easy.

This is a Marriott Bonvoy hotel, but you'd never know it--which is a good thing. Beautifully furnished, with large hotel rooms and an intimate bar--it provides a welcome escape from the hustle and bustle of San Francisco. It's an easy walk to Union Square or Market Street. Hotel staff is super friendly. We'll be back!

Unfortunately I had a terrible experience at their breakfast restaurant. I am a strict vegetarian and I only ordered a toast and avocado . While I was eating it I lifted one of the toasts and found a piece of bacon underneath. I also noticed the dish was not clean. I was shocked. I spoke to a tall Asian male waiter and he was not helpful at all. He said maybe the chef touched one plate and then yours, so there could be a little contamination. Instead of apologizing and offering to replace it, he asked me bluntly, "so what do you want us to do? " . I reported this incident to the front desk and they said they would talk to the manager. I hope they did, because it is not acceptable for a decent hotel to treat a customer like this. Now we have so many vegetarian guests. They need to be very understanding and careful. The restaurant that is open for dinner was very nice and they accommodated my requests, so I am not saying the entire hotel is bad. However they really need to be very careful and they need to correct the attitude when they make mistakes.

Hidden fees made me feel cheated and mad but what can you do? You learn about them upon check in and after that it's either lose money here or lose money there. Our room had no view or table to eat upon. We traveled with our pet so we had to eat our meals in the room but with no table we ended up having to eat off our laps. $75 pet fee, $60 parking fee, $10 wifi fee. In all, I ended up paying almost $600 for one night. Next time I'll stay someplace other than downtown SF. Once off the freeway, it took us about 30 minutes to get to the hotel due to the traffic in the downtown area, lots of construction going on and just some really shitty city planning. Our room was clean and the staff was very efficient and friendly but way too much $$ for what we had to go through just to attempt to enjoy ourselves. Two days after our stay the manager Jorge had the audacity to email me & pretend to be concerned but when I called him to let him know about the problems we encountered during our stay I got only his voicemail and nothing more.

Thanks to EJ and the entire hotel team, we had a memorable and comfortable stay. We booked several rooms for a local wedding. Because of a roof issue, our suite was no longer available so EJ communicated with us in advance and offered several other arrangements that worked out just as well. The hotel team went out of their way to provide outstanding service with a very friendly attitude - neither of which we take for granted, especially right now with COVID and staffing issues. The hotel location was perfect for us - a quick car ride over to SF City Hall and Chinatown, and an easy walk into Union Square. Lots of restaurants nearby and the valet parking was very convenient - not inexpensive but that's the cost of driving into the city.

As a Marriott fan - knew it would be up to par and a quality venue. Yet the staff, bellmen, front desk and cleaning team - all made sure it was a MOST enjoyable stay! This unique hotel with a modern travel vibe - is well situated. The location is a short walk to Union Square. Or get in more steps - and head about 2 miles to the Painted Ladies - the iconic Victorian Homes at Alamo Square. It's also in the Theater District! Not many steps to those! The Lobby bar is fun and friendly - with Happy Hour and a few well-priced appetizers. Per your mood - there's good conversation with other guests -or just the jovial bartender. And the coffee in their lobby is excellent! The rooms also seemed QUIET -we were on the side of hotel by the alley -and though near the elevator - no noticeable noise. We did have to order up robes and ice - but they were delivered promptly and with a smile. Last note, if you happen to be staying over Saint Patrick's Day -as we were -there's a great Irish pub just 2 blocks away - Johnny Foley's Irish House. Another friendly staff and pretty good service - considering we went there ON St. Patty's Day. :) Oh - and there's a new, small breakfast place directly across from the hotel. Good selections for b'fast and nice wait staff. The ONLY thing that I wish could have been different - was the pricing for the overnight car parking. However - understand it is handled by an outside firm. It is very convenient - just a bit pricey! You do have the option to park in the next door garage on your own --and that was cheaper.

A trio of friends decided to have a joint birthday celebration at Hotel Adagio on Saturday, March 19th. They rented out the SAMUEL SUITE or Room 1602. GUESTROOM AMENITIES *1 King Bed *Air Conditioning *Electronic Safe *C.O. Bigelow Apothecary Bath Amenities ROOM SIZE *900 ft2 / 81 m2 KEY AMENITIES *Fireplace *Outdoor Terrace *Seperated Livingroom TECHNOLOGY *49" HDTV *Premium Sound System with docking station *Wi-Fi Internet The room was very cozy and comfy. They had a nice sized dining room table so we could lay out all the food and drinks. The best part of this suite is the outdoor patio. Very large with a wonderful views. There was a corner decked out with comfy patio furniture and they even provided heat lamps! I spent a lot of my time outside enjoying the view. Very nice boutique hotel. I'd never thought of staying or recommending Hotel Adagio to out of town guests. The birthday party put them on my radar. Such a cute hotel!

I'm going to give them a break because they were understaffed (like every other business in the US). The staff was wonderful, the location was a stones throw from the shopping area and China town, and the rooms were perfect. They do need some touching up on the rooms, like redoing the bathtub which was cracking. But given the current circumstances, it's understandable that they haven't had an opportunity to retouch some things. Overall it was a great stay!

I had an excellent 2-day stay here last weekend. Was a little skeptical because of the 3 1/2 star rating but was drawn in by the fact that it's part of Marriott. Was pleasantly surprised by the friendliness of the staff at the front desk, check in and check out were a breeze. They even offered me some (cheap) champagne at check in which was still a thoughtful touch. The 1 king bed room was spacious and the bathroom was pristine, though the towels were a little rough. They don't provide individual mini shower amenities but they do have large sized bottles of shampoo/conditioner/body wash in the shower securely locked to prevent any tampering which was comforting to know. Overall, had a wonderful stay and definitely will be booking here again in the future.