Marisa Scarbeau
Google
Based on other reviews, it seems like maybe we were there on a bad day for Honolulu Coffee. However, we did NOT have a great experience, and I don't plan on returning. The positives: I gave it 2 stars because the pastries & donuts were very tasty. The sugar jelly donut was fresh with actual jelly jam, and it was delicious. The atmosphere in some areas was nice, and I could see how it could be great under different circumstances. The negatives: Our drinks were terrible. My coffee had grounds in it, and my husbands special festive drink had an unbelievable amount of cinnamon in it - we are pretty sure the bottle accidently opened/the top fell off when they were shaking it ... if that wasn't the case, then it was just a God-awful recipe. When we first ordered, the batista was friendly. When we tried to get the attention of a staff member to let them know our drinks were terrible (didn't necessarily want new ones, but rather wanted to inform them of the coffee grounds and possible cinnamon disaster, for future customers) we were ignored and then told to wait in line to speak to someone. For me, honestly, the main issue was the cleanliness of the shop. There was garbage and grim everywhere. Especially the bathrooms ... just gross. I know it can get busy around the holiday season, but it made me uncomfortable to eat there, and that's a deal breaker for me. The location is nice, walkable downtown, but is not mobility/wheelchair accessible. It's a shame that we didn't have a great experience because the pastries were really tasty, but I wouldn't want to eat there after seeing the grim.