Hippodrome Hotel Condesa

Perfect hub for our 36 hours in Mexico City. ||Highlights:|-Beds were very comfortable|-Shower was heavenly! Great products and sizeable. |-Little details were very well done: Fluffy towels, efficient housekeeping service, friendly staff, water upon arrival in the room. |-Location, location, location. Perfect for walking around the gorgeous streets of Condesa & nearby areas. |-The location did make for a bit of outside noise, but, it was not bad at all and very reasonable considering how close to cafes, shops, bars, etc. the hotel is. ||Things to know:|-If there was a restaurant on site, we didn't realize it! No one mentioned anything about this, but seems from other reviews there were food options.|-Airport transfer was a bit frustrating. We originally were delayed 3 hours, then 8, and the car service was going to charge us a waiting fee to wait at the airport, which they claimed was hotel policy. When we tried to cancel based on the sudden new fee, there was an email from the hotel saying you cannot cancel same day. They ended up honoring the same price, which was good, but made for more stress on an already stressful travel day. We also had to call the hotel at 11pm when we finally arrived as the driver turned his phone off and was not responsive. |I would encourage a taxi or uber from the airport instead.

Firstly it is in an excellent location, near the park and with loads of bars and restaurants nearby. The room was clean and had a very comfortable bed. The staff were friendly and very helpful. There is a restaurant on site (it has a separate entrance) which is open late so it's ideal if you have a later flight. When we go back to Mexico City we will stay here again.

Wonderful hotel in a beautiful neighborhood. Close to a lot of restaurants and coffee shops. The rooms are nice, comfortable bed, quiet, good wifi. The staff is extremely friendly and helpful.They make you feel at home. We also stayed at a more expensive hotel that didn't measure up to the Hippodrome. We will be back. Thank you Antoine and the staff.

This hotel is so lovely, perfectly situated in the heart of the city, and the staff is phenomenal. I would definitely stay here again. The staff is what really made the visit, they were so sweet and charming, and made us feel at home for a few days.

We chose to finish our month-long Mexican vacation in style, and the Hippodrome Hotel exceeded our high expectations. Charming General Manager Antoine Kourdi gave us a very personalised service, being at reception every morning to greet us and confirm that everything in our suite was 100%, while helping us with information and bookings including ordering taxis and Ubers to ensure that we could maximize our experiences every day. Receptionists Elena and Denise were tops in acting on anything we requested, and concierge Leo was always at hand to serve our needs. We experienced their wonderful teamwork when we accidentally dropped a mobile phone full of personal information in the back seat of a taxi on our last afternoon shopping at the Mercado de Arteseñas. After many phone calls by the hotel the phone was located and returned to us in about two hours. The art deco style architecture of this boutique hotel and the interior design of our suite were very attractive, with lots of tasteful touches and art objects. There was an entry sitting/reading room, opening to the spacious bedroom with a king size bed which was super comfortable.The shower and vanity basin were of generous size, with everything finely detailed. There was also a small balcony which we didn’t use. The housekeeping ladies were meticulous in ensuring our suite was always tidy and spotlessly clean when we returned each day. Although the old style open cage lift was small, it was safe, quiet and fast moving, which was important to us, being on level four. We could not have been happier with the location of the hotel in Condesa, which is a very elegant district of Mexico City. It is in a short block with little through traffic, minimising traffic noise. We enjoyed strolling in the large Parque Mexico a few steps from the hotel. It is dense with trees and well maintained gardens, and the presence of gentle activity by walkers, joggers, cyclists, dog walkers and gardeners gave it life which was relaxing and entertaining to us. Every morning we walked through the park for a nice breakfast sitting outside Café Toscano, which Hippodrome General Manager Antoine had suggested. There were also many nearby small cafés/restaurants where we dined with pleasure. The nearby smaller Parque España, and a fountain at Plaza Popocatépetl nearby provide more local open space. The low-rise building streetscapes and interesting mid century architecture create a person-friendly scale and environment, in contrast with high rise office and apartment buildings. In the middle of our seven nights there, we interrupted our stay with a three day weekend excursion, which went very smoothly thanks to the efficient management of the hotel. Hippodrome was an excellent base for us, because major Avenida Insurgentes Sur is only two blocks from the hotel and it intersects with other major Avenidas Reforma and Chapultepec. This made most of the famous attractions concentrated around Mexico City’s historic centre reasonably close by taxi or Uber, and the fares were about half of what they would cost in Sydney. The hotel is situated away from the, noise, congestion, and hustle and bustle of the city centre. We had visited most main attractions on our previous five Mexican vacations in the last sixteen years, but we still enjoyed very much experiencing a selection of them once more on this vacation. At the end of our wonderful Mexican vacation we thank you all at the Hippodrome for making our stay so enjoyable. Muchas gracias México lindo y querido.

I can't say enough great things about this small boutique hotel. First, the location is amazing! Easily accessible and walking distance to many wonderful restaurants and cafes. We even walked to the Chapultepec castle (about 45min). The rooms were extremely clean. The front desk ( shout to Antonio and Elena and the rest whose names I didn't get) were extremely welcoming and friendly. I highly recommend a stay at this hotel.

We checked into Hippodrome Hotel located in La Condesa neighborhood which is absolutely beautiful. There is an incredible park across the street which is huge and all of the streets around it are tree-lined. The hotel is boutique and really nice. The staff is very friendly and there to help you with whatever you need. Each day we were greeted by the manager in the lobby asking how our stay was and what we were doing for the day. We stayed in the penthouse 2 that had a wonderful large terrace. I would recommend this room. Only great things to say about this hotel, staff and location.

Terrible service from Denise, the front desk host. We paid for two rooms and they only gave us one after requesting to change due to the noise of the hotel’s AC system. They denied giving us our second room even though we had paid for it already and were not planning to sell it to someone else. Reluctant to help us with room service, claiming the restaurant was closed when it was not. You’ll need to be able to speak Spanish if you want anything done. If you’re looking to get some work in during your stay, forget it. WIFI is terrible, despite having individual routers in every room, as the wifi dropped out every other minute. The TVs have netflix, but due to the wifi, impossible to watch. And forget napping or hanging out in the room during the day due to the loud banging noise from the AC. The ACs are turned off at night so you’re able to sleep after 11pm. Overall the rooms are good and clean, and the beds were very comfortable but the service from the hotel was unacceptable.

The staff makes this boutique hotel super special. Note that the rooms and halls are dark, but it makes for a very sexy atmosphere. Great place for a romantic getaway but I'm not sure it would be great for work.

Hotel hippodrome is the perfect hotel for out of town travelers. The staff is English speaking and very accommodating. The hotel location is very convenient to all the restaurants, coffee shops, and taco stands in Condesa and only 15 minutes away from Polanco. With only 16 rooms, the hotel is very well kept and comfortable. Nice beds and large shower made our Formula 1 weekend stay very enjoyable. Definitely would recommend.

This one is all about the location. Don't get me wrong, the hotel itself was quite nice(see below), but you'll be hard-pressed to find a better situated hotel in Mexico City. Hotel Hippodrome sits right atop Parque Mexico (perhaps the nicest park in Mexico City) straddling the charming and leafy Condesa and Roma Norte neighborhoods. The area is safe, quiet, and full off great dining, coffee, and nightlife options. Mercado Roma, Parian Condesa, Buna 42, Lalo, Contramar, La Clandestina, Merotoro, and many other similar offering are all a short walk from the hotel. The area is also the most central to other areas visitors typically seek out - Polanco, Centro Historico, Coyoacan, San Angel, Juarez, Zona Rosa, etc. Given the size of Mexico City, this might be more important than you think. The service is what you'd expect from an small, upscale hotel - a welcome drink, responsive staff, delicious continental breakfast you can take in your room, in the restaurant, or out on the sidewalk. The rooms are comfortable and nicely appointed with new furniture and Sonos music systems. Overall, I felt my stay was a great value and would highly recommend.

Location is fantastic. The room was cramped and poorly maintained. Stains on the furniture, shower head spewing water out of seams. Two of us checking in but only one glass, one robe, one towel. No coffeemaker, and no coffee provided before the restaurant opens at 9am. On my first morning I went out to get a coffee and slipped on the polished stone floors at the entry, which someone had left with soapy water from recent mopping. I broke my toe, which obviously ruined my trip. I asked the receptionist to get me in touch with the manager, to personally explain how dangerous leaving wet floors in a lobby is, but never heard back. The worst part was finding afterwards how many beautiful and inexpensive airbnbs there are in the immediate area. We could have stayed in a large -2br with terrace, with coffee, robes and plenty of towels and glass for less than half the price of this low-value "boutique hotel".

We've stayed with the Hippodrome on two occasions. It would have been three occasions, but they cancelled our guaranteed reservation the day we arrived in Mexico City without any advanced notice. Very poor management and customer service. They didn't even help us find a new hotel! In Condesa, an area with many great boutique hotels, we advise everyone to stay away from the Hippodrome.

This hotel is extremely small and poorly lit. The lobby itself is cramped and the hotel doesn't accommodate any space to eat breakfast. Staff would bring a tray up to each room for the continental breakfast (croissant, fruit, juice and coffee) but water was 6 Mexican dollars each and not complementary. Our bathroom door didn't close and the ceiling light was broken. They said we had a queen size bed but it was only a full. There was barely enough room to walk past the bed to the bathroom as this room was so cramped. We ended up having to move the coffee table against the wall so the two of us could walk around at the same time in the room. (We are not big people- I am 5'4" and weigh 115 lbs.) This room was very uncomfortable and unpleasant. I would not stay here again and I would refer travelers to *any* other hotel besides Hippodrome.

0 star service. Do not go here especially LGBT. I was very unwelcome here. Treated like a second class citizen. My visitors harassed. I had to leave early due to being uncomfortable with my safety and security. Please do not book. Owner is very rude and staff literally laughed in my face. In the end I was not refunded. They essentially stole my money refusing a refund. BEWARE.

Stylish hotel, very clean, attentive staff, loved the neighborhood! Walkable, lots of cafes, close to local landmarks and points of interest. Highly recommend Hotel Hipódromo!

We loved the location of this hotel. Despite being very near to so many things we found it to be a wonderful refuge from the city and a nice contract to the other more well known trendy hotel in the neighborhood. The staff were extremely cordial and helpful to us. We called the hotel directly to book our room (old school approach) and got a very favorable rate.

Loved this PERFECT location with superb service in an Art Deco yet modern stylized hotel, across from La Parque de Mexico and mere steps to Av Amsterdam with its center walking path and plenty of charming restaurants, bistros, tiled monumental circular intersections. The 24-hour front desk is staffed by lovely folks. Our Butlers, Jose and Leo, met all our needs and answered all questions. We found all that we wanted and needed by walking and exploring within Condesa, towards Roma, Roma Norte. We found Mr Murdocks and Pretty Bitches beauty and hair salons (great men's barber, David), delicious coffeeshops open at all hours, fabulous taquerias, fine dining (MeroToro for example), cute shops, pharmacy, breakfast spots, ice creamery, metro bus and subway, Uber pick ups, you name it! Qualchier quieres! Use Booking.com and keep checking back as we found a reduction a few weeks before we arrived.