Hilton Hawaiian Village Waikiki Beach Resort

Not all towers are the same. We got upgraded and are happy with the room. Very busy, noisy, lots of kids so if this is your direction you'll love it. Very expensive food 25-40 per plate, beers 11 bucks. This resort does have everything, stores, shopping, food. Beach is very close to walk, be careful of the 28 bucks for chair and umbrellas cost money too. Resort fee 65 bucks. All in all if you like the all inclusive feel you'll love this but be prepared to pay. Staff was kind but we like a slower pace more off the beaten trail

I’ve been here a few times for different events and I think it is great value for the price you are paying. The rooms are some of the nicest I’ve stayed in and the location is solid for beach access. Customer service is top notch, both checking in and out go swiftly. My biggest complaints are the additional charge for parking and the fact that the restaurants in the resort close earlier in the evening but the good outweighs the bad.

Jackie H. upgraded our room upon hearing we came for our honeymoon. The room had ocean view & it was perfect. She accommodated us by checking in early & explained all the parks quickly. Made us feel welcome. Hotel was at the prime location by the beach. Pools were nice & lot of things to do around. Few restaurants & star of the show was Starlight Luau. Had an amazing time!

We just got back today from our vacation at the Hilton and already miss it. We stayed one week and had a wonderful time. From the service, hospitality, food, drinks, and staffing? We couldn’t ask for much more. The beach is very well maintained, the pools were a bit cold which didn’t bother us too much. Great service from all the bars and restaurants on property. Plus having all the little shops and ABC store made it very convenient to grab a snack or a drink. The only downside I had (personal preference) is the pillows in the room weren’t very comfortable. Would love to have some firmer pillow options. Other than that we highly recommend this property to families. If kids aren’t your thing? Not your spot.

I recently stayed at the Hilton Hawaiian Village, and unfortunately, my experience was incredibly underwhelming. From the moment we arrived, I was concerned with the overall cleanliness of the hotel, both inside and out. The exterior looked worn and in need of maintenance, and the interior was no better. Our hotel room had a strong musty odor, and it was clear that the air filtration system was long overdue for replacement. To make matters worse, we noticed what appeared to be black mold in the room, which was completely unacceptable. As for the staff, they were far from the friendly, welcoming service you’d expect from a Hilton. The only employees who seemed eager to engage with us were the ones pushing excursions. Everyone else appeared disinterested or distracted, which didn’t make for a pleasant stay. The pool area was another disappointment. It was not clean, and often, ducks and other birds would take refuge in the pool, adding to the overall lack of cleanliness. To top it off, our hotel room floor had noticeable stains, which further detracted from the experience. The balcony latch was also a major safety concern — it could be easily unlocked by my 4-year-old, which is something that absolutely needs to be addressed for safety. All in all, this was a very disappointing experience for what was supposed to be a relaxing getaway. Hilton really needs to step up its game at this location, as it does not live up to the brand’s usual standards.

I recently celebrated my birthday in Hawaii and stayed at the Hilton Hawaiian Village Waikiki Beach Resort. It was an incredible experience! Our room had a stunning view, and we loved being able to keep our doors open at night, listening to the soothing sound of the waves. I highly recommend this hotel to anyone visiting the area. The staff was exceptional, and the bed was incredibly comfortable. I truly have zero complaints about our stay. It was a perfect getaway!

A Heartfelt Thank You to Brian P at Hilton Waikiki Brian P was truly an incredible ambassador for Hilton. Not only did the resort exceed our expectations, but the exceptional service from staff like Brian made our stay truly unforgettable. Despite the crowds, Brian ensured that our Diamond membership was recognized, and we were checked in quickly. He took the time to walk us through all the highlights of the resort from both a local and tourist perspective, making sure we felt at home. As it was my 40th birthday, Brian made it extra special, and I’m grateful to have shared this moment with my wife on our first visit to the island. What really stood out was his kindness; he even walked us to the ABC store to ensure we had some food before it closed. His dedication to going above and beyond is a testament to the aloha spirit that Hilton embodies. I highly recommend the staff, especially Brian P, for their exceptional service. Thank you again for making our stay so memorable!

We had our second stay at this awesome place. Randy and Edy at the Hua bar were amazing and really made the atmosphere casual, comfortable and fun. They treated you like family. We stayed at the rainbow tower twice now and although the hot water wasn't real hot it was still the best place ever to stay. We had ocean view which was absolutely spectacular. I found all staff friendly and will always welcome us with Aloha! Recommend 💯. This place is our home away from home! We will be back at the end of year for yet another perfect stay.