choosey1
Google
We booked this hotel because it is actually listed as the 14th best rated hotel in Paris out of over 1,900 hotels. Wow! ||THE PROS: it’s in a centrally located, safe area of Paris. It’s a 10 minute walk to the Arc de Triomphe. Not bad. There are numerous cafés and stores within steps of the hotel. Another plus. The hotel itself is clean and organized. Some of the staff is friendly but some were not and we were treated with a condescending attitude. They have a good hotel café, which serves well-made drinks. The bartender goes out of his way to make sure you have a good experience. I can’t rate the food because we never ate breakfast at the hotel, but it was always full of guests and everyone seemed to be enjoying the café. ||The linens are quality, the bed is comfortable, and the pillows are also good. The beds have a curtain system around them, which can add to a romantic feeling. ||We spent five nights at this hotel. The first night was a bust because our air conditioning kept making a loud noise which included a vibration every 30 seconds or so. We reported it about an hour after our late afternoon check-in and they sent up a maintenance person while we were out, but it apparently couldn’t be fixed and because of the late hour, we just stayed in the room and dealt with trying to get some sleep through the noise. To the hotel’s credit they upgraded us to a better room the next morning and had staff move our luggage to the new room while we were out. |The original room that we booked was ridiculously small. It was impossible to open up our suitcases due to the lack of space. We did not book the basic room. We booked the terrace room and paid over $500 a night. The water closet was so small that my husband barely fit. The upgraded room was bigger and the equivalent of a normal size hotel room. The odd thing was that the shower/ tub was out in the open rather than in a bathroom. ||THE NEGATIVES: Housekeeping was not the greatest. They skipped one day completely. We reported it when we arrived late one evening after an exhausting day. The front desk person/manager did a quick touch up for us and probably had a talk with the housekeeper. The next day the housekeeper had a bad attitude and blamed us for leaving the “do not disturb sign” on the door. We did not!!! She rushed and did a lousy job cleaning our room. This is not acceptable at any price point but especially when |you are paying over $500 a night! ||Tap water is provided but not bottled water.
