Heritage Boot Co.

Function and then form, boy do they deliver both. Rolled leather soles, lemonwood pegs, and hand-tooled shafts. That amazing leather smell that engulfs you as you open the door. The exceptional “Boot Mavens” and experts at fashion, function, and fit. This is where you come from true “Austin” boots. This ain’t Dallas or Houston. Those in the know, know that Heritage is the top tier of non-custom boots.

I am currently visiting Austin and popped into Heritage Boot Co. I couldn’t have even dreamed up this store! The energy, the selection, the quality, incredible customer service and the charm!! I purchased the most beautiful pair of cowboy boots!! I have already received over a dozen compliments on them and I’ve only had them for about 12 hours!! One of my most enjoyable shopping experiences! Cannot wait to return for my next pair!

Best boots ever! And the Team from Heritage is just great. Taking time to find the right and truly individual boots. And being patient if you arent that decisive. My wife and i have already 3 pairs and there will be more for sure.

I was looking for a pair of smooth ostrich boots in black cherry. I found Heritage Boot Co. during that search. While they didn't have anything that fit that description, they did have a large selection of beautiful boots. I live in Arizona, so stopping in wasn't an option. Kimber texted me a lot of photos to help me narrow down what I was looking for. Out of curiosity, I asked about a pair of snip toe green rough-outs. The embroidery on the uppers caught my attention. After a phone call to discuss sizing, I ordered a pair. I am glad I did. These boots are incredibly comfortable and look amazing. They may be my first pair from Heritage Boot Co., but they will not be my last.

The team who works here is unmatched. After my baby fell and sliced her chin down the street, they took me inside and cleaned us up. One of the store clerks ran out to clean up the mess we left on the sidewalk, they found my husband at the barber shop, and they offered instruction on which urgent care to visit. As a mama of 2 little kids who was traveling out of state, I felt truly held by the people in this store. I am so thankful that they scooped us up to give us a private space to assess my baby’s injury and wait until she stopped bleeding. I will never buy boots anywhere else. This is the spot. Forever indebted and thankful for them catching us.

What a lack of integrity. They ghosted me on a custom project and cost me the ability to have it completed elsewhere in time. I contacted them directly about a custom wallet. At first they told me they could complete it, no problem, just needed to check the availability of red ostrich leather. A week later, I reached out again because I had heard nothing. I got a quick response that just said “we are still working on it”. That was on the 20th of October and since then I have heard nothing. I tried touching base again on November 6th and asked if I should provide the red ostrich myself, but never received a response. Red ostrich leather isn’t hard to find, so I can’t really understand them lying about it. I wish they had just told me that they were incapable so I could have tried elsewhere. I would never do business a company so dishonest.

I love the vintage look and the boots are super comfortable. I have three pairs from Heritage (black peewee, red boots and apache brown). I thought Heritage was no longer at the congress location, but I see that they are still around so I will have to check out the new location. Will post pics of my boots after this post. My boots were great for dancing but since my husband does not really dance; I really do not wear my heritage boots. However, recently for our wedding anniversary at JPrime steakhouse; I wore my black peewee.

Ally, Thank you for taking time helping us select our boots…. They are fantastic , we love them… we highly recommend them if you’re looking for amazing boots with great handmade quality… the staff are very knowledgeable and will take the time to introduce you to your new love