Healthy Spot

We take our dog to Healthy Spot's groomer and small dog daycare. I'm really grateful we found this convenient place close to home that our dog loves. We've tried other daycares and he's always pretty nervous going into them. At this one, he gets excited when we arrive in the parking lot and pulls me into the store to see his friends, wagging his tail as he goes. He has short hair and not a lot of grooming needs but they do a good job keeping him clean and his nails ground every month. You can also rent their daycare room on Sundays for private parties at a very reasonable rate. We hosted a foster dog reunion there and it was great!

Oh-em-gee! 😲 I can't say enough about how awesome 🐾 the Healthy Spot Grooming Salon in Marina del Rey is! 🤩 As a proud goldendoodle parent, I know the struggle of finding the perfect groomer for my super floofy pupper 🐶. But, let me tell ya, Healthy Spot is THE place to go! ✨ From the moment we stepped in, my dood 🐕 was showered with love, attention, and the best grooming experience a dog could ever dream of. 💭🌈 The staff is incredibly friendly and knowledgeable, making sure that my dood got the royal treatment he deserves. 👑 And the final result? 🥁 Unstressed, happy, and more floofed out than ever! 🥰 It's like he's walking on cloud nine ☁️, and I couldn't be more grateful. 🙌 I love that the Healthy Spot Grooming Salon uses only top-quality, natural products 🌿, ensuring my floofy friend is not only looking good, but also feeling good. 🌟 They truly care about the well-being of our furry family members! 🐕‍🦺 So, if you're looking for a grooming salon that will treat your pet like the superstar they are, look no further! 🕵️‍♀️🔍 Healthy Spot Grooming Salon in Marina del Rey is your go-to place. Trust me, your floofy goldendoodle (and you!) will thank you. 🐶🤗 ⭐⭐⭐⭐⭐ 5 out of 5 stars for the ultimate floofy goldendoodle grooming experience! 🎉🎊

Friendly full-service pet store. Not a 'big box' concept pet store. A higher touch experience from helpful and friendly staff members. Huge selection of pet food, including raw. Dog clothing selection is broad. We bought our dog a rain coat to use during the heavy rain LA is experiencing this year

I love healthy spot’s day care. Sev, the daycare manager, and his team go above and beyond to build a relationship with the dogs. We rescued our dog a year ago and I wasn’t sure how she’d do with other dogs as she came from a traumatic past. She was afraid of her own shadow. She’s at the point now where she rules daycare and she doesn’t look back when we drop her off. We have stayed very loyal to healthy spot and will continue to do so! Love them. Also, they give you report cards and i look forward to reading them :)

Daren was super amazing and I am incredible amazed with his service. He helped me picked really cute stuff for my cat’s birthday. Super sweet he was. Keep it up. Also place is clean and organized and easy to find things. I got cute bow ties,arching collar and birthday hat for Simba.

Our girl missy comes here all the time for daycare services and bath/grooming. Staff are all super friendly and attentive. We get reports card every time when we pick her up. The staff sums her day for us to keep track.

Melissa is amazing! I moved to Nor Cal recently and left my family to care for my cat and the last two phone orders I made Melissa was there on the other line ready to put together my kitty's favorite raw food and litter. She was also kind enough to let me know our brand of food was on promotion this month which was exciting to hear!!! Thanks Melissa for making this transition easier 🙌

I love Healthy Spot! I’ve been a loyal customer for over 8 years and I wouldn’t trust ANYONE else for daycare or grooming. Grooming: ASK FOR JAYE!!! Jaye is our current groomer and Happy adores her. She listens to everything we ask for and goes above and beyond! She’s so sweet and nurturing towards Happy. I can tell Happy feels comfortable with her. Cameron who is amazing was her groomer prior to Jaye but he got promoted and moved to the Bay Area. Yay so happy for him. Trisha was her groomer prior to Cameron and she too got promoted. How amazing that they promote from within and take care of their people?! Daycare: They are super strict with vaccine records They won’t take your dog without an in person screening to ensure your dog is socialized Once he or she passes you’re still on probation for a few months While this process was a pain in the butt scheduling now that we’re “in” I am grateful they won’t accept just any dog They also don’t take larger dogs which is nice if you are overly cautious with your fur baby like me Like a child you want to only feed her the best and leave her in the hands of only the most trustworthy people Store: Expertly Curated collection of food, treats, clothes, toys, bedding & grooming stuff. Anything cutting edge or innovative they’ve got it. CBD oil, goats milk & Nutriscan by Hemopet test? check! PlI know I’m protected by their satisfaction guarantee. Walking into Healthy Spot you just know everyone who works there is taken care of. They smile, are cheerful and super helpful.

We take our dog to Healthy Spot's groomer and small dog daycare. I'm really grateful we found this convenient place close to home that our dog loves. We've tried other daycares and he's always pretty nervous going into them. At this one, he gets excited when we arrive in the parking lot and pulls me into the store to see his friends, wagging his tail as he goes. He has short hair and not a lot of grooming needs but they do a good job keeping him clean and his nails ground every month. You can also rent their daycare room on Sundays for private parties at a very reasonable rate. We hosted a foster dog reunion there and it was great!

Oh-em-gee! 😲 I can't say enough about how awesome 🐾 the Healthy Spot Grooming Salon in Marina del Rey is! 🤩 As a proud goldendoodle parent, I know the struggle of finding the perfect groomer for my super floofy pupper 🐶. But, let me tell ya, Healthy Spot is THE place to go! ✨ From the moment we stepped in, my dood 🐕 was showered with love, attention, and the best grooming experience a dog could ever dream of. 💭🌈 The staff is incredibly friendly and knowledgeable, making sure that my dood got the royal treatment he deserves. 👑 And the final result? 🥁 Unstressed, happy, and more floofed out than ever! 🥰 It's like he's walking on cloud nine ☁️, and I couldn't be more grateful. 🙌 I love that the Healthy Spot Grooming Salon uses only top-quality, natural products 🌿, ensuring my floofy friend is not only looking good, but also feeling good. 🌟 They truly care about the well-being of our furry family members! 🐕‍🦺 So, if you're looking for a grooming salon that will treat your pet like the superstar they are, look no further! 🕵️‍♀️🔍 Healthy Spot Grooming Salon in Marina del Rey is your go-to place. Trust me, your floofy goldendoodle (and you!) will thank you. 🐶🤗 ⭐⭐⭐⭐⭐ 5 out of 5 stars for the ultimate floofy goldendoodle grooming experience! 🎉🎊

Friendly full-service pet store. Not a 'big box' concept pet store. A higher touch experience from helpful and friendly staff members. Huge selection of pet food, including raw. Dog clothing selection is broad. We bought our dog a rain coat to use during the heavy rain LA is experiencing this year

I love healthy spot’s day care. Sev, the daycare manager, and his team go above and beyond to build a relationship with the dogs. We rescued our dog a year ago and I wasn’t sure how she’d do with other dogs as she came from a traumatic past. She was afraid of her own shadow. She’s at the point now where she rules daycare and she doesn’t look back when we drop her off. We have stayed very loyal to healthy spot and will continue to do so! Love them. Also, they give you report cards and i look forward to reading them :)

Daren was super amazing and I am incredible amazed with his service. He helped me picked really cute stuff for my cat’s birthday. Super sweet he was. Keep it up. Also place is clean and organized and easy to find things. I got cute bow ties,arching collar and birthday hat for Simba.

Our girl missy comes here all the time for daycare services and bath/grooming. Staff are all super friendly and attentive. We get reports card every time when we pick her up. The staff sums her day for us to keep track.

Melissa is amazing! I moved to Nor Cal recently and left my family to care for my cat and the last two phone orders I made Melissa was there on the other line ready to put together my kitty's favorite raw food and litter. She was also kind enough to let me know our brand of food was on promotion this month which was exciting to hear!!! Thanks Melissa for making this transition easier 🙌

I love Healthy Spot! I’ve been a loyal customer for over 8 years and I wouldn’t trust ANYONE else for daycare or grooming. Grooming: ASK FOR JAYE!!! Jaye is our current groomer and Happy adores her. She listens to everything we ask for and goes above and beyond! She’s so sweet and nurturing towards Happy. I can tell Happy feels comfortable with her. Cameron who is amazing was her groomer prior to Jaye but he got promoted and moved to the Bay Area. Yay so happy for him. Trisha was her groomer prior to Cameron and she too got promoted. How amazing that they promote from within and take care of their people?! Daycare: They are super strict with vaccine records They won’t take your dog without an in person screening to ensure your dog is socialized Once he or she passes you’re still on probation for a few months While this process was a pain in the butt scheduling now that we’re “in” I am grateful they won’t accept just any dog They also don’t take larger dogs which is nice if you are overly cautious with your fur baby like me Like a child you want to only feed her the best and leave her in the hands of only the most trustworthy people Store: Expertly Curated collection of food, treats, clothes, toys, bedding & grooming stuff. Anything cutting edge or innovative they’ve got it. CBD oil, goats milk & Nutriscan by Hemopet test? check! PlI know I’m protected by their satisfaction guarantee. Walking into Healthy Spot you just know everyone who works there is taken care of. They smile, are cheerful and super helpful.

Antonio was amazing with our senior dog. Our dog is 14 and he looks outstanding. Stewie, a little cute Maltese bichon.

We have used Healthy spot in marina for over 15 years and have always been very happy with the groomers there! The staff is always so helpful, And happy and they also give out treats to your pups Recently we sent our new dog Lucky there to get groomed-and I asked for a trim and the person that normally did her cuts wasn't in so I told them she had a few tangles and wanted a trim and to trim her nails and to keep her paws puffy. When I return, my dog was completely shaved with a few little puffs on her paws I was furious because I had only asked for a light trim .The girl that cut her was new and told me she had too many tangles, and they just shaved her hair off Normally if there was ever something wrong like that, they would call me and ask questions about what I'd like to do, but this girl did not call ahead. My adorable fluffy pup looked like she was going into the army I almost started to cry, and the Lucky looked scared and was shaking ! Our dog is the friendliest dog in the neighborhood and loves everyone, but she obviously did not like this girl or her hair. It was the worst haircut I have ever seen so I refused to pay for it because it was $85 and I didn't get what I asked for I stormed out of there, and I have never been back to healthy spot again to get a haircut for my dog !I do want to Add that in the past they have been excellent with, my other dog buddy, but I think this girl must've been new ! But just be specific about chat you want and ask the booker about the best person to cut for your breed of dog that has a few years of experience You'll be happy! so if you go there, ask for one of the groomers that have the most experience and good reviews! This was A few months back and she was all upset when we went to get her she is a 13 ld adorable multipo and They shaved her way to short you could see her skin! We asked for a trim and since she had some knots they just shaved is didn't ask them to do that and I was furious when I saw her ! and swas upset when I picked her up she was upset and shaking

Do not have your dog groomed by Gabe. I made an appointment, showed up on time. I had a family member in the hospital and I was a bit behind on my schedule so my dog needed to be groomed. From the first moment he spoke to me it was clear Gabe didn't want to be at work that day nor out any effort into grooming my dog. Immediately he told me I had to shave my dogs ears. This is usually the first area to matt on my dog. I said that I would really appreciate it if he would try to ge the matts out first because after conditioning the ears groomers were usually able to easily remove the matts. He dismissed me and insisted that shaving them was the only option. I told him it I thought he was being lazy in stating that shaving was the only option because every other groomer had been able to get them out previously. He was rude and dismissive from the get go. I've been to a number of Healthy Spots in LA and have generally only encountered nice, helpful employees. I want to do what's best for my dog always. I did want him to at least try, but that appeared to be too much. He then told me to come back in a couple of hours. I came back 2 hours later to be told it would be another hour. I went to the coffee shop on the corner and waited another hour. When I went back after 3 hours, Gabe first said 5. When I reacted with shock, he then said there wouldn't be time to groom my dog. At best they were running behind, at worst he intentionally wasted my time by grooming other dogs first because I hadn't just accepted his stance that my dog's ears HAD to be shaved. It's incredibly unprofessional to not keep appointments and I was disappointed that he wouldn't even try to follow my requests. The other employees were stuck trying to make up for his poor behavior.

My experience at Healthy Spot in MDR was amazing! The atmosphere was super clean, organized & calm. The upfront staff were all super nice as well! It was our first time visiting this location & it definitely will not be the last! Groomer Gabriel was very friendly, welcoming, sweet, & attentive. He did an absolute amazing job on my 12 year old fur baby! The cut is precise to my asking & my baby felt & smelled great afterwards! His confidence was boosted as he strutted his stuff outside afterwards! We will definitely be back!

Goodness I still hate this spot. I was only greeted by one person in the store when I first came in to give my dog some treats when I went to go purchase some items there was a lady on the phone for over. I'd say 15 minutes talking and I want to say it was a manager or someone with a laptop was behind me staring at the Doggy daycare without helping me at all. I'm not sure if he even worked for the store at this rate, but he did have a healthy spot shirt on. The customer service was disgusting for a place that supposed to be high-end and I went here with my last dog went here for the first time with my new dog and it's still just a terrible place. The dogs in the the doggy daycare were also really gross. I don't know if it was from the rain, but it looked like they were not cleaned up after. Like the feces in the urine in the play area. Been to other healthy spots and been happy with them. Don't know why this one is terrible.

If you have a senior dog, don't even bother. They seem to change their policy every time I try to make an appointment for my older dogs, and I've given up trying to jump through hoops. If you have a younger dog, this is your place. But don't waste your time for your older dogs. You will spend more time gathering waivers/on the phone than a groom would take.

Had Rigby groomed with Crystal yesterday. She did an excellent job, he's looking gorgeous !! One very satisfied customer ...

I'm getting ready to move back to the Hollywood Hills and I will miss this spot. Everyone is always super helpful and friendly and I really enjoy coming in the location. I always end up chatting away with everyone because they make me feel like family. My dog is super anxious and they are always very caring and patient with her. Thanks for all the great customer service the past few years. I appreciate it!

I've been taking my dog here for a while. About a year ago I took my dog to grooming when I got a call that she was cut while grinding her nail. When I arrived to this location to pick up my dog, the groomer apologized. I know accidents happens and all. So this doesn't stop me from coming back. After this accident, I asked that them to put on her sheet to not do anal gland and nail grinding. Well, I guess the only listen to certain words. I usually would pick her up and have no complaints about my Canela. I've taken her to other grooming locations since healthy spot is mostly book up. I never had a complain about her, only that she likes to poop once the service is done. My little dog listen and well behave. She doesn't cry when she gets her vaccine or anything! I know my dog and I know she is not what this place is trying to make her as. After a while, I've been having my sister take our dog to healthy spot. I would ask my sister if they make a complaint about our dog and was told no. I would speak to grooming when making the appointment and reassure them what I want and don't want in the appointments. Until recently, I got a call from a girl name Rosa. She said they were nail grinding Canela nail and started crying and thrashing around. I had asked her who gave her permission to do so. She said it was spoke about it when Canela (dog) was dropped off. I found very weird since my sister was against nail grinding after the first incident. I called my sister and asked her why she did that. She told me that she only asked for a face trimmed and that is all. So, I got nervous and called healthy spot again to see what's going on. Apparently, now Canela was pooping everywhere and it was discussed before apparently that nail grinding were given okay. I had let it go since I was at work and if my dog is fine then I had nothing to worry about. However, this place has raised their prices. So, why would I want to pay a service when I get my dog back dirty! If they were going to do half a** of a work then I could've done it at home. I wasn't aware of this until I got home. My sister then expressed her concerns after two three visit at healthy spot. She expressed to me that these employees would go up to her aggressively saying Canela wasn't well behave and that she poops a lot. My sister told me that when she picked her up for this recent appointment, she asked what happen. Guess what. THE STORY WAS CHANGED! Apparently, they didn't do any nail grinding on Canela and Canela cried for no reason! I call bull. Something must have happen to her for her to be acting like this. I called the store and demand an answer! It's ridiculous that people work in a grooming place and don't care for animals! The manager I spoke to one morning was very helpful. She offer a free bath for Canela, but I'm not comfortable going back. She then open a claim to look at video when Canela was at her appointment. This was around thanksgiving week, so it took a while to hear back. When they called back it was a rude manager on the line saying it's Canela fault to be acting like this and that she didn't just poop but she pee'd. I don't know what kinda of system they're running here but don't bring your babies here.

The online booking system doesn't work properly. I haven't been able to book an appointment online because of something with merging my account. I've called the shop multiple times and nobody has been able to help me resolve the issue. They seem to be a really busy grooming business. Aside from the online issue, the store has a variety of different products for cats and dogs. The groomers are friendly and time efficient.

My favorite store for all things healthy puppy related !!!! Love Healthy Spot for all my doggie shopping and for all my go to for my puppy. They have safe products and toys for the dogs and the best fresh dog food like Migos Malibu dog food and Open Farm for doggies. Those are my go to fresh food brands. And the staff is super nice and always so helpful as well.

Great place everyone is so so helpful. Great amazing customer service. Sean is one of the best there. I highly recommend don't go anywhere else.

I want to acknowledge Sean, an employee in the Marina del Rey store. Sean went above and beyond to help me find the dog food that my two little dogs are on. Multiple Healthy Spot stores have been out of my dogs food for a couple of weeks now. It has been very challenging to find this particular brand of dog food that I needed. Sean took extra attention to finding me the right product and helped me get what I needed from another store. Sean is a calm person, considerate of others, and one who is patient and kind to customers. I am an RN by background and I so appreciate when people value their jobs, care about others and their animals, and are good problem solvers and troubleshooters. Healthy Spot in the Marina del Rey is lucky to have such a valued employee who I am sure, keeps customers coming back. Thanks, RIta, RN

Not a fan of this healthy spot. Appts always take longer to groom my dog than they estimate and it's not because of him needing the extra time. It's because they double book the groomers so what should take 3 hours ends up taking twice as long and that's just sad for my poor pup that doesn't love being there in the first place.(I've been told this by their staff - this is not speculation) I've found an independently owned groomer that I'm really happy with & definitely recommend anyone else doing the same. If management reads this I suggest doing what's best for the pets rather than corporate.

This was my first time ever taking my dog to the groomer and I'm so happy I picked Healthy Spot. This specific location has plenty of parking. I called on a Friday and was able to get an appointment for Sunday. I had to email them my dog's up to date vaccine record to secure the appointment. When I arrived, I was greeted by a couple of employees. They advised me that the grooming will take about 2 hours and I will receive a 30 minute heads up text that my dog will be ready for pick up. I went to lunch to kill some time and sure enough right at 1.50 hours, I received a text that my dog will be ready in 30 mins. When I got there, Isabel came out and brought out my dog and told me she did really well and went over what was done (bath, nail trimming, anal glands expression, and brushed my dogs teeth). My dog looked happy and she smelled good too! I will definitely be back?

My baby loves coming here ! He always has a great time and I look forward to the detail report card they give me at the end. I especially love that they provide A/C all day for the pups, 3 to 2 workers supervising them while they play and the clear plexiglass windows so you can peek and see how your pup is doing .

WE RECOMMEND CYNTHIA FOR GROOMING! I got my Xoloitzcuintli (Mexican Hairless) groomed today. She was in need of an anal sac expression and an ear cleaning. We were completely blown away by the excellent customer service provided by Cynthia in Grooming. WOW. Her dedication to make my girl feel comfortable and make her mommy feel heard-- is greatly appreciated. I'm sure it's tiring to hear crazy dog moms talk your ear off all day about their concerns. But you can tell Cynthia genuinely takes pride in her job and does her best to make her customers feel pampered. She was so patient with me and I can't tell you how much I appreciate that. 5 stars for excellent service, not just from her, but all of the Healthy Spot staff. We will definitely be back! Thank you Healthy Spot team for making our day.

I love my little girl Happy I wouldn't trust ANYONE else for daycare or grooming. Grooming: ASK FOR JAYE!!! Jaye is our current groomer and Happy adores her. She listens to everything we ask for and goes above and beyond! She's so sweet and nurturing towards Happy. I can tell Happy feels comfortable with her. Cameron who is amazing was her groomer prior to Jaye but he got promoted and moved to the Bay Area. Yay so happy for him. Trisha was her groomer prior to Cameron and she too got promoted. How amazing that they promote from within and take care of their people?! Daycare: They are super strict with vaccine records They won't take your dog without an in person screening to ensure your dog is socialized Once he or she passes you're still on probation for a few months While this process was a pain in the butt scheduling now that we're "in" I am grateful they won't accept just any dog They also don't take larger dogs which is nice if you are overly cautious with your fur baby like me Like a child you want to only feed her the best and leave her in the hands of only the most trustworthy people Store: Expertly Curated collection of food, treats, clothes, toys, bedding & grooming stuff. Anything cutting edge or innovative they've got it. CBD oil, goats milk & Nutriscan by Hemopet test? check! Plus I know I'm protected by their satisfaction guarantee. Walking into Healthy Spot you just know everyone who works there is taken care of. They smile, are cheerful and super helpful.

Daycare at MDR is great! The daycare manager Sev cares about each dog as if they were his own. The room is big and plenty of room for all the dogs! As long as Sev is there so is my dog!

I had the pleasure today of being helped by Sam who was so nice and knowledgeable. I was looking for treats, namely Small Batch, for my precious princess. Sam recommended many great chew toys as well and I will definitely be back to get more. The store is beautiful and well organized and is now my go-to pet store. And to think it's been right across the street and I didn't know.

The pros: nice staff. Clean store. That said, DO NOT get your dog groomed here if you expect them to follow instructions. Friendly staff, dogs relaxed, but despite saying what I wanted for my dogs cut and clean, despite the groomer acknowledging what I said, my curly haired poodle came out looking like he had been connected to an electrical Socket. I cried. They refunded and apologized. Felt bad, again nice staff, but can't follow directions.

I love this location! The reason I keep going back is certainly the staff! Justin specifically is a gem! He is very knowledgable and treats everyone as a friend I have trusted and benefited from Justin's advice for my cat and look forward to seeing him every time I go in! In regards to store selection, the available foods and litter options are fantastic. I have purchased some toys and food bowls as well, which have all proven to be high quality and held up to wear and tear. Highly recommend!

Just went for the first time (for grooming) and ZOWIE from start to finish they knocked our socks off. On the phone Elise was extraordinarily detailed and passionate about booking exactly what we needed and with whom-- she knew Gabe was a superstar and our pittie heartily agreed! Gabe was thorough and caring, and put Luna totally at ease including keeping her safe and in her own lane, away from other dogs (because bath-time is not her best time lol). But the real showstoppers (tied with Gabe and Elise) here were the team before and after grooming: JustinJustinJustin gets the triple shout out for demonstrating such outstanding leadership and care! He remembered what I was looking for, helped me find it and even pointed out the coupons. This man truly goes above and beyond every time we stop in, and Justin along with with the kind Janelle and Daria really make you feel you are at home. We just moved into the area and had been looking around at all the options of what was best for Luna, and because of their beauty and teamwork, they definitely now have our business and support, future forward. Am hoping they all get promoted but stay at our store. :) Thank you again, beyond words, for being so wonderful to our angel rescue.

Gabe did my dog last minute was such a sweetheart! my fur baby loved him,he was so patient and nice explained everything like a professional,And my doggy came out so beautiful.thank you so much Gabriel love this place will be back !

This 2 star is for grooming only. I've been taking both my dogs there since they were puppies. The last grooming I had done, there was a black lady sitting behind the desk of grooming room telling me it'll cost more to groom my dogs when I get the same package for the last 5 years. When I got my dogs back, they were barely groomed. You pay all this money only to get a shitty job. Come to think of it, they are very inconsistent with their grooming job. Too many rookies in there learning instead of pros that get the job done. Never going back there for a grooming and will take them to Playa Vista instead where the work is very consistent. Just got my dog groomed again and it's a night and day difference from Marina del Rey Healthy spot.

Traumatized my puppy. Cut puppies ears and gashed her paw. It's over priced to start but I wouldn't go back if FREE!

Always friendly and accommodating with quality products and grooming services. They also have a doggy daycare which I have never used but I love looking at all the dogs having a good time together. I recommend their grooming services.

Extremely poor experience: - My puppy's fur was matted - Groomer offered two options: to shave my puppy or pay $50 for dematting. She mentioned that the puppy might need 2-3 additional grooming sessions to completely clear the matted hair. - I asked for the dematting option. - When I picked my puppy up, most of the hair pulled out of my puppy's shoulder. The puppy's skin was visible and very red. The mat appeared to be more severe than before the puppy was dropped off. - I told the cashier my concern about the red skin and the cashier said "no pain was involved" (how did she know)? - I am considering contacting PETA regarding this and determine next steps. - I looked up news regarding Healthy Spot and found that Health Spot was sued in Los Angeles Superior Court for animal abuse on 7/12/2021.

My two scotties were groomed here this week. Their groomer doesn't work at this location anymore, so we had someone new this time. First off, it's understandable that with new COVID protocols in place, things would be a little off. I arrived on time and called the grooming line as indicated in the instructions. For 10 mins nobody answered so I put a mask on and went inside, I was told to wait outside for grooming, and after another 10 mins, the groomer came out to grab the dogs. All fine, but just be aware it might take some time to get your doggies from you. My main issue is that after her grooming appointment, my dog was behaving very scared and low on energy. She wouldn't let me touch her much and would curl up in a ball. This was concerning as she is very playful and energetic. I gave her some treats while I checked her out, that's when I noticed she had razor burn on her neck. My poor dog was in pain and afraid. I understand that dogs can wiggle around and things happen, but nobody mentioned anything when I picked them up. I thought about calling and speaking to someone about this, but nothing they can say will change my mind, I will be finding a new place for them.

Love to come here for anything PET - grooming - shopping for snacks or other items. Service is very nice and attentive. I can't speak for our dogs but it seems like they are enjoying getting pampered there. I recommend trying it out. We moved to a different part of the city and are still driving back to this location.

Sad to say it, but my days of taking my dog to Healthy Spot for grooming are over. The staff is SO lovely and kind, and it's super convenient, but they've raised their prices AGAIN, and it's just gotten kind of out-of-control. Had my little min pin groomed today--really all she needed was a nail grind and anal gland expression--but you have to get the "standard spa" package (which includes a bath), and then the nail grinding (instead of cutting) is an extra charge. So with tip included, it wound up being over $60. I was shocked. In the past we paid about $35 for this.

This is a great healthy spot. Diana, the assistant retail manager is super helpful and amazing. She knows everything about the store, dogs and different areas (grooming/daycare). Since the previous daycare employees left :(, she's really the reason why our family still takes our pup here.

I don't typically post reviews, even with bad experiences, but decided to post this in hopes of Healthy Spot improving their groomers training and treating the service less like a factory job but rather give our dogs the time and care they need. My puppy had her 2nd grooming appointment with them and we were called couple hours into it that we need to come pick her up and take her to a vet because there was an "incident." The groomer (Lindsey) somehow lacerated her right elbow and they were "not sure how it happened." We picked her up after an unfinished groom and took her straight to the emergency vet where she had to be sedated, stitches placed, and put back in a cone and on antibiotics for 10 days. Since the laceration was near her joint, we had to keep her sedated at home so she wouldn't walk on it and tear it back open. Of course, she was miserable and wouldn't eat that week, and it was a very traumatic experience for us. The Healthy Spot did pay our vet bill, I'm sure to avoid us taking legal action, but didn't offer any other services. We just feel they rushed through her appointment or were being overly aggressive with her, likely to squeeze in another appointment that day, rather than give her the care and patience required to groom. I truly hope this doesn't happen to anyone else as it was quite a traumatic experience for us.

I've been bringing my dog to this location for over a year, and service has been good until today. This review is for the grooming spa. The sales team is always pretty friendly and helpful. However, the associates in the spa weren't the best today. I get there for my scheduled appointment at 2 pm to only listen to a groomer tell a customer 4-5 times that if he exceeds 15 minutes of trying to dematt her dog, it would cost. Instead of the person at the register checking me, she made me wait for approximately 5 mins. When she finally decided to get my groomer, she mumbled that it would be one of those days. I thought that wasn't polite. If anything, she could have said my apologies for the wait but chose not to. Long story short, I got home, and I received a text that my dog would be ready in 30 mins, which was strange because she wasn't even there for 30 mins. I feel like they rushed my dog. At that moment, I felt like, okay, it's probably best to find another groomer or go to another location. Anyhow, I picked up my dog, and she didn't look as good as usual, which proved I was right. They rushed on her. Also, they didn't even give her a bandana. I know it's petty, but I'm big about customer service, especially when I'm giving you my business and money.

Sandra. Cameron. Justin. And all the other great employees at Healthy Spot . THANK YOU. You continually deliver the best care and consideration with our pup. Ficha loves coming here, and we love knowing that she's in the best hands. You individualize care for our dog's needs-- extra walks, some downtime, and lots of care and attention if that's what she's needing that day. We appreciate you!

Words can not describe how incredible this place is but especially their employees, I am a first time pup-mom and I had a billion questions, every single employee has been extremely helpful but particularly JUSTIN, my pup is a picky eater, has a chicken allergy and being new to this world Justin demonstrated a level of care that honestly I don't see often. This location has it all from friendly employees to a wide selection of healthy food, treats, grooming, day care and fun toys for your pets. Thank you Justin and Healthy Spot for making every single step of my pup-mom journey a little easier. I'm getting the hang of it thanks to you all! Albus is certainly one happy puppy!

It's impossible to get a grooming appointment - when you do the groomers refuse to compromise or try to meet your needs and wants. I've been coming over 5 years and the current staff in grooming has become impossible to deal with- very negative experience- I will be taking my dog elsewhere

Being new to Los Angeles finding a groomer was scary. Like most people my dog means everything to me and I'm not comfortable leaving her anywhere. I had not found anyone I trusted but had been told that Healthy Spot was a high quality safe place. I felt comfortable from the moment I walked in the door. Not only do I think my dog looks amazing I can tell she does too. I definitely will keep coming back.

Awesome and amazing customer service. Healthy Spot stocks my pet's food and associate items, they are local and competitively priced with great sales. Go local! Did you know they can do same day delivery of items from the store? I discovered it today because I am unable to leave the house due to a broken leg. I called them up and they happily filled the order to send me all of my pets needs from the store delivered right to my door. I normally shop at the Manhattan Beach location, but I received the same great customer support from this location. Thank you Healthy Spot!!

This note is specific to grooming there: You guys are better than this. I'm truly not usually a complainer and am VERY understanding. But poor Patty. You can see razor/shear marks all over her. Unless I want a hairless dog not much to do besides wait for it to grow out but this is NOT a $100+ haircut. Plus, my dogs were not put in daycare after their appointments as i requested (they are traumatized by the noise so I asked for them to be in daycare before and after.). I typically recommend many folks to go there but I think there needs to be some improvement. I've even seen (in a busy scramble) dogs being left unattended tied on table. Way too easy for them to get scared, jump and choke. Disappointed this time. That said, BEST DAYCARE THERE!!! Love love love them.

Such a great place! They carry high quality brands, the staff is knowledgeable. Ask for Diana, she will help you with everything, goes above and beyond and treats your pet as if it's her own. Excellent customer service you wont find anywhere else. Daycare staff, Sandra, Haley and Kamran are the best! They truly care, it's not just a job to them. My fur baby is in good hands and the staff are like family.

They've canceled / tried to reschedule on me last minute so many times, groomers come and go and there doesn't seem to be any consistency. I won't be using this location ever again..

Some employees are friendly and knowledgeable, but some are extremely rude. I took my dog for the spa. When I paid the woman charged me $58 when the actual price was $35. I asked her and another employee (a man) came and make her use another register, I asked him, my card went thru and you already charged me $58. He said. No the card didn't go thru. I paid $35. When checked my bank account they had charged me twice $58 and $35. I went back and showed him that he did charged me extra $58 and lied to me saying the transaction didn't go thru. He got upset and told me "I'll take care of it" after playing with the computer came to me and said. I will refund the $58 and it will take 3 days. I'll call you. Worst customer service. I will check in 3 days to see if he is going to call me or reimburse me the money. I will post an update next week.

I would love to give - stars but they don't give you that option on Yelp. This place used to be great. They had great managers and great groomers. I noticed that groomers I really liked were all leaving. And a few of them told me they were threatened not to let healthy spot clients know where they end up going. And if you as at healthy spot they'll tell you they went into a new profession. I have found a few still grooming and they all say it wasn't a good work environment. It was at one time but managers switched over and new groomers came that weren't all that good. I have written a entire Yelp review before on this. But Healthy Spot owners a;d managers - you don't own the workers You don't own the clients. Clients come and trust the groomer they want to see . If you had them sign non compete papers it might be different. But you don't pay high enough to do that and you certainly don't give them money when they move on to the " next profession " as your DM told me. So threatening them is sorta considered slavery . Are you slave owners ? Why would you ever threaten an employee because they're leaving.? I know you're scared because you'll lose clients but it's the groomer that built that relationship not you Let's move on to Colleen. I had scheduled just a bath about 3 weeks ago now. It was a Sunday morning. They told me on the phone it would be 2 hours no less that day. I said fine. And as I always do after they take Mickey ( my little dog in) I pay for the bath $60 and tip $25 And that day I even bought a cat bed. A bout 20 minutes later I get a call from Colleen saying Mickey is so matted up it's going to take way longer then 2 hours plus we're going to charge you an extra $50 . I said fine. Another 15 minutes go by telling me Mickey will be ready in 15 minutes to come and get her. Well they sure did a lot in under 55 minutes because when I pulled up it had been exact.y 55 minutes - I had been coming from Beverly Hills so it's not like I was around the corner. I told them on the phone great - I'm leaving BHs now. Be there in 15 and that when I get there I want to return the bath , cat bed and tip Then I'll pay them for the bath and the extra $50 for de- matting. Which considering she was there 2 weeks ago made no sense. In the 6 years I have been a faithful client no one has ever tried to charge me extra for doing what I call there job. $60 for a bath is expensive but they are close by. I decided no more Healthy Spot. They have to many internal issues. I scheduled a bath and haircut locally maybe 4 minutes from Heathy Spot for $60 which includes everything. They came highly recommended. When I went to my appointment I forgot Mickey's vaccinations paper. Since it was 8 am I called them and Colleen said they have no new records for.a few months. I moved to a new unit in 2019 and I put Mickey in daycare. Since her vaccination date was coming up I had her vaccinated and brought those. Of course I had her vaccinated last summer when the Vet sent a reminder. But they didn't have those records. I wonder how many dogs in the grooming factory are vaccinated and up to date. Because Trish would have caught that. Colleen is a KA who' I have no idea why she's even working there. PLEASE BE CAREFUL. DO NOT LET YOUR DOG GET KENNEL COUGH OR ANYTHING ELSE THERE. I'm posting the picture of the vaccines they gave me. Notice how they highlighted trying to block out the dates. Healthy Spot has become so unhealthy. These guys are all about the bucks not the dogs we love so much.

Place is conveniently located in the Marina. I gotta come back here. Size is bigger than the Pasadena location but I adore the Long Beach and Playa Vista and Wilshire locations more for some reason. Guy who helped me is super cool. The woman at the cash register was making it so difficult for me to do my exchange. I'm lucky the guy helped me out. She had a strange attitude and I might not come back to this location again it was that awful, hence the 4 stars. Otherwise, I would have given this place 5 stars if it weren't for that woman.

My wife was baking her skin at the adjacent tanning salon and I figured, why not go to the healthy spot? As I walked in, my little pupperino, Crush, looked up with his little sweet & greedy eyes to let me know that he was in desperate need of some doggo delights. Service was stellar - Ruben was fantastic. When my doggo put his two paws and peered over the counter at the mention of "treats?", Ruben even offered to hire my doggo full time. This place definitely skews towards more expensive/higher quality items, but the service really made my visit worth every digital penny.

Brought my pup in for grooming (bath and teeth brushing) and Vanessa did a great job! Also, Sam who was working the register was beyond nice and helpful, answering all of my questions and giving me advice (and I asked her a million questions about products, etc)... she was every patient and kind... (as well as Dan, who answered the phone when I had initially called to set up my appointment)... another employee came out from around the counter to come play with my pup, while another came out and gave him treats. Every employee there was super friendly and helpful and listened to my dog mom problems, and I truly felt like they cared! Thanks guys! We will be back!

I've been coming here since they opened. I probably shouldn't have since one of the groomers cut my dogs paw pad (it was bleeding). But I continued. I came to get my dog a bath and haircut a couple months ago and they charged me an extra $70 because they said she was matted. Mind you that has NEVER happened before. When I dropped her off today they made me sign a waiver saying she had a couple of knots (which I got out with my hand) so just in case I'd be charged again. When I went to pick her up and was paying they said it would be $100 dollars. I've never paid that much. I don't know if they are trying to make up for lost wages during COVID, but I will never go back here again. Too many issues every-time. And I've referred them so many people and I'll be sure to warn them before going back. The staff seems newer as well and not very friendly.

I love health spot and everything they stand for! Finally a place that stands for healthy living for our fur babies!! I not only shop here for food and treats for my pup but I also use their grooming services. Michael T is the only groomer I'll see now for my senior 13 year old baby. The groomer is her least favorite place to go to, so staying consistent with someone she trusts is key! Michael is her person and he is always so patient, calm, and takes his time with her. She is done quickly (under 3 hours) and she always looks perfect! He has an artistic ability to cut her the way I want (short to avoid more grooming trips that she hates) while still making her look girly, fresh, and clean! He has a gentle talent that is truly hard to find but I'm so glad we did!! As much as my Lexi hates going, she loves him by the end of her session and I am always happy with how she looks, feels, and smells!! Thank you Michael for all your work you do with our precious pups!! Dog moms love it!!