Hanoi Royal Palace Hotel 2 on Postcard

"Also known as the 36 Streets (though it's made up of more than 36 streets), this neighborhood is a warren of alleys and lanes that was, according to some legends, home to 36 artisans’ guilds; streets here were named after the artisan items that were once sold on them (Hang Bo was the location for bamboo products; Hang Ma was where paper objects were sold). Each road today still specializes in a particular category, with some still related to the traditional item. Streets especially popular with tourists shopping for souvenirs, as well as those in search of photo opportunities, are Hang Bac (silver goods, now also filled with gift shops), Hang Ma (religious paper wares, then and now), and Hang Dau (oil products, though currently a center for shoe vendors). Among these timeworn businesses, visitors will also encounter outlet stores selling Gap, Banana Republic, and North Face clothing—some authentic and some fake. The quarter is also packed with hotels, hostels, restaurants, and bars, making it a busy destination at all hours."

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Heather Robertson

Google

We booked a Family Suite that was to have 1 double bed and 2 twins. By calling it a suite, I believed there would be separate rooms. One for my husband and I and 1 for my 2 teenagers. Instead it was 3 beds in 1 room with 1 shared bathroom. Odd septic smell in the room and even though we were on the top floor, 7th, it was incredibly loud with street sounds. Windows didn't insulate us at all. Given we stayed at the end of December, prices were triple the amount this hotel would normally go for, which was definitely not worth the price. For the 3 nights, we paid 9,125,000. Staff were friendly and morning breakfast was good. Location was convenient.

Jerome B

Google

Great location in Old Quarter. Room on the sixth floor with great views of the city. Busy area but quiet room at night. Room with balcony had great views of the city and surroundings. We enjoyed a few drinks watching the sunset. Sulli and Jimmy were very helpful and energetic. They helped arrange our transport to Ha Long Bay. Breakfast was great with everything from buffet to home cooked eggs and pancakes. Would recommend.

Phu P

Google

Everything was just as great as the first time we visited. Everyone was extremely friendly and attentive, especially JIM. Even though there was a typhoon during our stay, everything was fine. Jimmy here went out of his way to make sure we had a positive experience. Even though we couldn't make it on the tour we had planned, we still learned valuable information, such as how to make pho, which we will definitely try when we return home.

Wander12115779736

Google

Wonderful hotel and fantastic staff. We stayed here for 5 days and we had a wonderful stay. The beds were comfortable and the breakfast was more than reasonable. We are especially thankful to Jimmy and Sulli, who took care of us throughout our stay. We will for sure return back to this hotel whenever we come back to Hanoi.

Paul Magee

Google

This hotel is completely misrepresented with the reviews that exist for it. We were booked to stay here for 3 nights and checked out after just one. The only reason we stayed the night we did is that we checked in late at night and had no choice. The room was filthy with the most uncomfortable bed I have ever slept in. Dirty fixtures and exposed wiring in the bathroom. There are so many other hotels in Hanoi (nearby) for the price which are a complete contrast to this place. Fair is fair though. The staff for the short time we stayed were very pleasant. They and anyone that is tricked into staying here deserve better.

Venture650987

Google

Avoid this hotel. This is the worst hotel I have ever stayed in. We were supposed to stay for 3 nights but had to leave after one night because the room was disgusting. The bathroom was filthy with hairs in the shower, stains on taps, doors, glass. There were stains on the towels. The bed was really uncomfortable. The lift doesn’t go from the ground floor, you have to walk to the 3rd floor to get the lift. We then had to walk down another half flight to get to our floor. This is a 1 star hotel, it’s no where near the 4 star hotel it says it is. Worst experience ever.

Esa

Google

Decent hotel with fantastic service and good location. You need to be able to use stairs as the elevator is only partially useful stopping mid floors, but for most people it’ll not be a problem. It’s good value for money. There are bit cheaper hotels in the area, but this one is slightly higher quality with super friendly staff.

Rahul Kr. Bisaria

Google

A good hotel with potential, but requiring adjustments to enhance guest comfort and practicality. *Positive Aspects:* - Friendly and courteous staff. - Delicious breakfast options. - Well-maintained property with a travel desk. - Prime location in the city center, close to shops and restaurants serving Indian cuisine. *Areas for Improvement:* We encountered some limitations in the family room: 1. *Washroom Privacy:* The glass door, although frosted, remains transparent, making it unsuitable for non-couple guests. 2. *Lack of Mirrors:* Only one mirror is available, located in the bathroom. 3. *Storage Space:* Insufficient space for luggage. 4. *Room Size:* The room is cramped with two double beds, making it difficult to navigate. *Suggested Enhancements:* Replacing one double bed with a 4x6 bed would significantly improve room spaciousness.

Heather Robertson

Google

We booked a Family Suite that was to have 1 double bed and 2 twins. By calling it a suite, I believed there would be separate rooms. One for my husband and I and 1 for my 2 teenagers. Instead it was 3 beds in 1 room with 1 shared bathroom. Odd septic smell in the room and even though we were on the top floor, 7th, it was incredibly loud with street sounds. Windows didn't insulate us at all. Given we stayed at the end of December, prices were triple the amount this hotel would normally go for, which was definitely not worth the price. For the 3 nights, we paid 9,125,000. Staff were friendly and morning breakfast was good. Location was convenient.

Jerome B

Google

Great location in Old Quarter. Room on the sixth floor with great views of the city. Busy area but quiet room at night. Room with balcony had great views of the city and surroundings. We enjoyed a few drinks watching the sunset. Sulli and Jimmy were very helpful and energetic. They helped arrange our transport to Ha Long Bay. Breakfast was great with everything from buffet to home cooked eggs and pancakes. Would recommend.

Phu P

Google

Everything was just as great as the first time we visited. Everyone was extremely friendly and attentive, especially JIM. Even though there was a typhoon during our stay, everything was fine. Jimmy here went out of his way to make sure we had a positive experience. Even though we couldn't make it on the tour we had planned, we still learned valuable information, such as how to make pho, which we will definitely try when we return home.

Wander12115779736

Google

Wonderful hotel and fantastic staff. We stayed here for 5 days and we had a wonderful stay. The beds were comfortable and the breakfast was more than reasonable. We are especially thankful to Jimmy and Sulli, who took care of us throughout our stay. We will for sure return back to this hotel whenever we come back to Hanoi.

Paul Magee

Google

This hotel is completely misrepresented with the reviews that exist for it. We were booked to stay here for 3 nights and checked out after just one. The only reason we stayed the night we did is that we checked in late at night and had no choice. The room was filthy with the most uncomfortable bed I have ever slept in. Dirty fixtures and exposed wiring in the bathroom. There are so many other hotels in Hanoi (nearby) for the price which are a complete contrast to this place. Fair is fair though. The staff for the short time we stayed were very pleasant. They and anyone that is tricked into staying here deserve better.

Venture650987

Google

Avoid this hotel. This is the worst hotel I have ever stayed in. We were supposed to stay for 3 nights but had to leave after one night because the room was disgusting. The bathroom was filthy with hairs in the shower, stains on taps, doors, glass. There were stains on the towels. The bed was really uncomfortable. The lift doesn’t go from the ground floor, you have to walk to the 3rd floor to get the lift. We then had to walk down another half flight to get to our floor. This is a 1 star hotel, it’s no where near the 4 star hotel it says it is. Worst experience ever.

Esa

Google

Decent hotel with fantastic service and good location. You need to be able to use stairs as the elevator is only partially useful stopping mid floors, but for most people it’ll not be a problem. It’s good value for money. There are bit cheaper hotels in the area, but this one is slightly higher quality with super friendly staff.

Rahul Kr. Bisaria

Google

A good hotel with potential, but requiring adjustments to enhance guest comfort and practicality. *Positive Aspects:* - Friendly and courteous staff. - Delicious breakfast options. - Well-maintained property with a travel desk. - Prime location in the city center, close to shops and restaurants serving Indian cuisine. *Areas for Improvement:* We encountered some limitations in the family room: 1. *Washroom Privacy:* The glass door, although frosted, remains transparent, making it unsuitable for non-couple guests. 2. *Lack of Mirrors:* Only one mirror is available, located in the bathroom. 3. *Storage Space:* Insufficient space for luggage. 4. *Room Size:* The room is cramped with two double beds, making it difficult to navigate. *Suggested Enhancements:* Replacing one double bed with a 4x6 bed would significantly improve room spaciousness.

Hanoi Royal Palace Hotel 2

Hanoi Royal Palace Hotel 2

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