Hammam des Bains du Marais

A beautiful experience! We went as a family with our 5 year old. The staff was incredibly gracious and attended to us above and beyond. From the kind front desk ladies, to the hammam ladies and masseuse, the staff really helped our experience to be delightful. I am pregnant and they took extra steps to make the hammam and massage experience comfortable for me. It was very relaxing and I would very much recommend! I only want to mention that as a family spa, I would have loved to have slippers and robe for kids size or if the info was provided we would certainly take our own. This did not affect our experience too much however, as my daughter was very happy after the spa and wants to return. Also we plan to visit the restaurant on our next visit which unfortunately closed at 14:30, but looked and smelled very delicious!

It’s pretty bad organised. The place is dated and the receptionist shows attitude. I would avoid that place by all means. There are better options available around Marais. Disappointed.

Unfortunately, I was pretty disappointed in my service. I paid €95 for a facial. The room was pretty, and the lighting and ambiance was nice. The facialist was nice, but didn’t seem very intentional. I could hear her opening the products, squirting them in her hand and then throwing the products back in the bag, which just took me out of the moment. The bed did not have comfy, warm sheets like I’m used to at a spa. It was a bed covered in tissue paper (maybe for hygiene? I’ve never seen this before though) and a bath towel covering me. The products used on me were not shown to me beforehand but they were burning my face and when I looked at them, they looked like products you would buy at Monoprix, not something you spend €95 on a facial for. The facialist also kept drying my face with paper towels instead of a dry towel, which felt awful. I wanted to sit down and drink the tea/water they offered me afterward but an alarm began blaring, however nobody seemed concerned and I ended up leaving. I understand this wasn’t their fault, but it just ended on a sour note. If the alarm had gone off during the actual facial, I would’ve been really upset and felt bad for those that had to experience that. I’ve gotten many facials in my life, and for much cheaper I’ve experienced better. For the price, I was expecting a lot more and although I wanted to return to try the hammam, these reviews are making me thing otherwise.

If you want to go for their hammam scrub treatment just so you know what it feels like to be a dog at the groomers then by all means go. However, if you are looking for a relaxing experience then don't go. My husband and I signed up for the hammam scrub treatment the day we arrived to Paris. It was not a great way to introduce us to Paris. We have had the hammam treatment in Spain so we knew what to expect, but we didn't expect to be so disrespected. They used the kessa scrub and the Turkish scarf but without any kindness or thought to our enjoyment. They just scrubbed us. Literally everywhere, without asking for consent. My husband had to stop them from scrubbing under the front of his swim shorts many times. They literally laughed at him and made fun of him, calling him a 'bebe' when he didn't want soap on his face, which they did anyway, without asking, just threw soap in his face and his eyes were bloodshot when we left. They did it as fast as possible with as much indifference as possible, all the while talking to each other in their own language, not French, which made us feel like they could be talking about us. Perhaps not, but it still felt very unprofessional. We felt like dogs who got muddy and had to be cleaned but once you're in the tub you might as well clean them everywhere. I was not expecting them to scrub my butt cheeks and my breasts and when I attempted to cover up they just did it anyway. It lasted 5-10 minutes. It was so fast but it made us feel helpless and violated. I was done several minutes before my husband and stayed, watching the employee with my husband. She kept shooing me away but I stayed. I had never seen my husband more disappointed and hurt then in those minutes when she was laughing at him at his attempts to keep her out of his swim shorts. Honestly it was the worst experience we have ever paid for. I would love to get a refund, but after reading other reviews I know it's unlikely. In fact, I should have read the reviews before going. If I could put zero stars I would.

Zeineb and Fatthi were exceptional and made my whole body feel rejuvenated. I would highly recommend anyone seek out this spa when in Paris and enjoy a luxury treat that you won't forget.

It was my first time to visit such a place so I didn't know where to start with and the personal didn't help me. They just told me, go downstairs and try hamam and saouna. As a result, I was asking the clients for orientation. On top of that, the door of sauna was broken and wasn't closing fully so the temperature was lost. Even for the hamam, it were the clients that adjusting the humidity. About the gommage, I found it a bit unrespectful the way the employee treated me. I would prefer more communication about what she was about to do to me.sometimes it was painful as well. As a result, I didn't find it a relaxing experience but rather stressful. It's a pity because the place is beautiful.

There couldn’t have been a better way to deal with the jet leg from flight from NY. Both relaxing and sophisticated at the same time. Kadija is the best masseuse ever.

The installations are very nice, however the service is not good at all. First time we booked a massage and when we got there they said it was canceled because there was no one available to do the massage, they didn’t sent a message or anything to let us know. The second time we went we booked a deep tissue for my boyfriend and a relaxing massage for me. The girls at the reception were not very welcoming and also they didn’t even ask who was getting which massage, they end up giving us both a relaxing massage, my boyfriend had a sore arm so he really needed the tissue massage which is also more expensive.