Hammam Al Ándalus Madrid Plaza Mayor

A holistic experience that manages to transport you from the daily hustle and bustle to absolute tranquility, a true Moorish fantasy! It is a place with an almost obscure, intimate, sensual atmosphere, which spoils your senses and helps you reach the state of well-being.

Amazing experience. Best massage i have gotten, truly a relaxing, one of a kind experience. The staff was amazing and never felt rushed, eventhough i was a little late to my appointment. If you need a relaxing day in Madrid this is it!! I went alone, but this would be amazing with your signifact other!

Loved this hamam! In the basement of a 400yr old building in Madrid. Opened 20yrs ago still has a new modern vibe. Clean, staff was great. Attention to detail in the look and design is top notch. You enter on the ground floor to the reception at a reserved time. You wait a few minutes while you drink their complimentary mint tea. Then you change into your bathing suit. Women’s changing room is on ground floor and men’s is on second floor. Easy to use lockers are provided and a medium thin Turkish style towel. Then you head down to the basement to enjoy the hamam. The exposed brick, design and lighting transports you to a delightful place to nourish and relax your body and mind. First thing you see is a 9 person steam room behind a glass door. Three room bathing pools of different temperature water. A cold plunge pool, a small 2 person heated hamam with more mint tea available. A lounge with some benches to relax and showers to rinse off anytime. Being barefoot is required in the basement hamam spa area. It wasn’t a problem they were constantly cleaning the floors throughout our visit. We passed on the massages and just enjoyed the facilities. When our time was up we were given a clean fresh terry cloth towel to use to dry yourself after taking a shower in the locker room. It’s co ed which is great, so I was able to enjoy it with my girlfriend. We paid 55 euros per person for an hour in a half. Well worth it, left feeling like a million bucks.

I went to the Hammam with my sister who was visiting from another country. I would say overall the experience using just the pools and steam room was nice - the atmosphere is calm, it's not too crowded (we visited on a Friday morning) and there are lots of products to use in the changing rooms. A few things I would point out to improve the experience. When I asked the girl who was showing us the facilities to explain in English for my sister's benefit, she said she would "try" and seemed annoyed by the request. It was fine for me as I speak Spanish well but for tourists visiting, it might be difficult without having the explanation in English. Another thing I noticed was a 'damp' smell in the steam room. It would have been nice to have some scented oil or something to create a more pleasant aroma there. Finally there was quite a loud noise above the steam room while we were visiting. I'm not sure if it was the metro or building work (as the spa was underground) and hopefully this isn't a recurrent noise and was just a one-off. Having been to the Hammam of the same franchise in Córdoba, I would say the attention to detail and service there is a bit better than the Madrid location.

I asked for a hard massage and got no more than a rub of oils into the skin. It's described as a relaxing massage, so don't expect firm pressure. Just pay for the pools and steam room far more satisfying.

Welcome to a world of relaxation and pamper. I cannot rate this place enough. Been here twice and both times were incredible! If you want to disappear for 1 hour and indulge yourself in some hot and cold water baths, massage and perfect tea.... This is the place. The staff is really friendly and very keen to make you feel comfortable! Highly recommend it!

The most positive experience received was the massage, other than that, not much of an experience. The therapist was subtle, delicate, and professional. I very much enjoyed the massage. The booking isn't straightforward, but I got there. The briefing was very poor. We actually were lost in the experience, we did not know how to start, and how to make the best use of the installations. Moreover, we were not aware of the swimming suit, and we have been asked to pay €30.00 per short. We have been asked to enjoy the facilities and in less than 10 minutes we were called for the massage. No towel provided, so we laid in the massage table soaking wet. After the massage, we tried experiencing the stone and tea, and I could not define which was cooler. We decided not to remain in the spa, and we left in less than an hour, including the 30-minute massage.

Hammam Al Ándalus in Madrid is absolutely stunning—the atmosphere is serene, and the baths are a true oasis in the city. I had an incredible experience, especially with my massage and kessa treatment (huge thanks to Mercedes for her skillful work!). The only thing that slightly detracted from my experience was the behaviour of some other guests. I’d kindly ask anyone planning to visit to be mindful of the peaceful environment. The baths aren’t the place for loud conversations or PDA, as it disrupts the tranquil vibe. Also, please remember to close the door to the steam room properly—it’s a small thing, but it helps maintain the perfect steam and heat for everyone. Overall, the experience was fantastic, and I highly recommend it. Just a little consideration from everyone would make it even more perfect!

Great experience! The massage was light and relaxing, masseuse was accommodating and communicated well. Such a cool vibe, very serene. Would go again!

After 8 days of traveling from the States through Europe, this was a great way to spend two hours getting refreshed and revitalized. My friend and I relaxed and enjoyed an hour in the pools and steam room, then did the 15 min body scrub, bathing + 15 min massage. The staff is nice, friendly and can speak English if you need. The experience was great, exactly what we needed, especially given the extreme heat of the summer.

This was a fantastic experience - especially after traveling - highly recommend. Very soothing hit and cold water and really nice massage.

Probably my favorite experience in Madrid. Although it is quite pricey I think it is worth it. We came here without booking online which I suggest you should do if you want a massage because we were only able to book The emerge sessions (only baths) for 90 minutes. I think this was more ham enough time for us to dip into 4 different temperature pools and a steam room. When we first enter the staff at the front desk gave us plastic bags that look like shower hats to put on our feet so we aren't walking into the spa with dirty shoes. Once we got in there is a changing room for women and men. The women locker room had all the essentials including combs, face wash, lotions, wipes, perfume, etc. Others have mention needing dollar euros to open the lockers but I think they may have changed this. The lockers were free of charge when I went. There were two kinds either one with a key or one using the number lock. Both super easy to use. Don't forget to bring a swimsuit, but they also have spare if you need one. I really enjoyed the hot bath and then going into the cold one. Its super dim inside the bath area and is only lit by candles. There is also calming music in the background and tea is offered. Overall a very relaxing experience and different from the types of spas I've been to.

I have been to many spas. I rank spas using two primary categories (1) quality of services, (2) quality of facilities. This spa has multiple locations. The facilities at this spa location were ok, which is why I am giving them 2 stars. The building was novel and carried interesting historic value and appearance. The pools were very shallow so you had to sit if you wanted to immerse yourself in the water. The steam room was good. The services were awful. First, they did my scrub. The woman performing the service got soap all over my suit and didn't rinse it off (the fact that I had to wear a suit was odd to begin with), but when she told me not to worry about the soap I was perplexed. After the scrub, I was escorted to a room with other people in it for my massage. The therapist directed me to lay on the table in my wet, soapy, suit. I refused. I told her that I would change into my dry clothes then she could do my massage, which is what I did. The massage was very disappointing too. There are many great spas, but this is definitely not one of them.

Love love love love love! The United States has nothing like this and it was an experience of its own. I couldn't take any pictures inside of the Hammam, but let me tell you how beautiful it was. I left feeling like a new woman! The Hammam is located just off the square. When you arrive for your designated time, make sure you arrive early to give yourself time to check in. Because once your time starts, it ends with everybody else. Make sure you bring a change of clothes and a swimsuit. The rest is provided. After you check in the Hammam is explained to you, then men and women go into different dressing rooms and change into their swimsuits. Towels are provided, but they all look the same so make sure you keep track of where yours is at. Even so, it may disappear. Regardless, you can always get a new one from any of the staff nearby. The changing rooms have showers, hairdryers, and anything else you need to clean up. Before you go into the Hammam, you're required to rinse off. There are showers both in the changing room and downstairs in the spa area. I recommend starting with the steam room to open up your pores. Then you have the option to go into several different pools at different temperatures. There is freezing, cold, warm, and hot. It's so refreshing! There's also an area where you can go and drink hot tea and water. Massages are included, so when it's time for your massage someone will come get you so you can wait for the masseuse to be ready. The decor is like nothing else. You feel absolutely regal being in there and all of the entrances are curved arch Waze. It feels like you're going into little caves. It's not claustrophobic at all though. Lighting is dim and allows you to completely relax with the sound of water falling around you. If I had known how fantastic this was, I would've spent every day of my trip here. This Turkish Bath was my favorite part of Spain!

First hammam experience. Was told it's a must do in Spain and the lonely planet touted this place as the best in Madrid. Very clean, good service, nice quiet space. You can't pictures inside the bath, for privacy sake and everywhere is dripping wet...so these are all superficial. It's expensive but organized and after long hot days of touring the city this a welcome reprieve. They have baths with differing temperatures and hot tea. They provide towels and a locker. The massages are to your pressure liking and the scented oils are incredible. I'd definitely go back! In fact when we were down south we did. And got a discount because of our first Madrid visit.

This was a great experience minus a few problems with them not really being able to communicate so well in English.

Sometimes I pride myself on being a savvy traveler - and having been to the Hammam, I can now, vigorously pat myself on the back for booking a visit there. Traveling all day is not just a chore, but it's physically taxing. I had decided that once I hit the ground in Spain I'd go straight from the hotel check-in desk to the Hammam for some much-needed bodily restoration... If you book ahead as I did (their easily navigable site) you usually have a lead on appointment times. Arrive early so that you can enjoy the subterranean pools (various temperatures) to get yourself hydrated and relaxed before your treatment. I am not ashamed to say that not only did I fall asleep during my massage, but I'm pretty sure that I may have even snored at some point - and you know what - I'd do it again. The hammam itself is beautiful. The lighting (candles, skylights etc.) is well appointed, with Moorish music that wafts through the air. There is a tea room and even an area where you get to pick out the aroma of essential oils that you'd like applied to your treatment. Red Amber, Lavender - you get the idea. Not only could I have spent the day here, but by the time my friend and I left we were both refreshed and ready to conquer a full day of exploring. It really was the perfect way to start the trip. Make sure to bring your own swimsuit so that you don't have to purchase one. There are lockers provided...well stocked bathrooms/showers for before/after the day's treatments. Not to be missed.

It was beautiful, but the water was only warm, not really hot. The stone benches, etc., were all really cold. They said they'd been closed the week before and that everything was taking a while to warm back up. Maybe, but then warn people.

I visited Madrid in March 2017. I gave this place 3 stars because of their service. They failed to tell us instructions in English and failed to mention that they didn't want you to use your cell phone. Aside from that, the baths were really relaxing, minus a few children playing in the water. I experienced the Hot and warm baths, along with a massage, it was magnificent. The teas were delicious and refreshing.. Con: They should not allow kids, it was extremely dark and very slippery. watch your step at all times!

This place is a GREAT way to relax while you adjust to time changes and are post-plane on a trip to Madrid. My boyfriend and I made a reservation for our Day 1 in Madrid and it was the best idea ever. We're from NY and we were so tired from traveling. Also, in NY we have the Ancient Aire Baths - and this is similar, however, less expensive while almost 100% as nice (NYC's is a bit fancier, but don't be dismayed). Get the full bath time plus the scrub and 30 minute massage, it's a glorious time you won't regret.

Worth it, Relaxing. Only Con: You only get 1.5 hours in the spa, which includes the massage time you choose and getting changed and showered before you enter the pools.

My 2nd time with this chain and it was excellent. The atmosphere is fantastic. The pools are larger than those in the Granada location. There's a cold, warm, and hot pool, a wet sauna room, and a tea room. The tea is delicious. One visit lasts 1.5 hours, including a massage if you booked it; this is plenty of time to enjoy the experience. It's best to go when it's least crowded; look up popular times on Google Maps and avoid those if possible. Call ahead to book your session. All you need is your swimsuit and 1€ coin for the locker. Flipflops/sandals are not allowed. You will be asked to wear plastic booties over your street shoes to the locker room when you start your session. The locker rooms are generally small and have only a few showers, so if you want to beat the crowd at the end of your visit, go immediately when they ring the bell. They could further improve by adding more chairs/benches in the lobby. Otherwise they're perfect. I wish they would open a location in California. It would be very popular.

One of the highlights of my trip in Madrid! After 2 days of sightseeing I can say that my feet were sore and my legs so tired but this place gave me back energy! I booked a bath + kessa scrub + massage with red amber infused oil. First of all the place is BEAUTIFUL inside and the staff is kind and very helpful. They give you all the time you need (about 2 hours) and strict instructions before getting in to ease the experience. You would need a bathing suit but they would be happy to lend you one if you forgot. It is clean and big enough inside to not see others. They do offer mint tea inside which was a nice touch. The praticiens were really gentle and professional. Everyone was talking in a soft voice. The treatment cost me 50 euros (i benefited of 10 euros discount) and it is totally worth it. I will make sure to come again whenever I have the opportunity to be back in Madrid.

We need a place like this in California. I would travel to Spain again just for this experience alone (although I love everything about Spain). The moment you walk into the quiet pool area, you are overcome by relaxation and peace. The pools - one cold, one warm, and one hot - are large enough to sit in peace even with others nearby. The ambiance is quiet and soft with light just filtering in from the beautifully crafted latticed windows and the lanterns with candles. The massage was fantastic and took place in a room that was large and somewhat open with arched doorways - not at all like a typical spa massage room in the US. You finish with more time in the pools (and steam room) and walk out feeling like you are floating.

Perfect place to end a crowded week-end in this cosmopolitan! The hammam is beautiful, the baths are great and the tea-room is so nice! There are a couple rules including silence, so maybe not ideal for a group of giggling girls who wants to make fun ;) It is really about the relaxing-experience. We really enjoyed it, the contrast with the hustling city is fantastic!

I went here first when it was medina mayrit- the upgrade is great. The baths themselves are so excellent, however they added a tea room which is great. I highly recommend going for the kessa and double massage package. If you book it online at their website you can get a good discount. The kessa treatment was refreshingly given on a raised stone slab- after a few minutes you felt a part of the stone. The massage takes place in a relaxing room on a massage table. You can choose between legs or torso, or both. They don't massage your arms though.

Excellent massage. It was not possible to enjoy using the pools as they were occupied by young couples engaging in erotic behaviour! I think there should be separate sessions for couples or someone working there should tell them to get a room!

Loved it. Was nice to relax after several days of seeing parks and museums. The baths and ambiance were just perfectly. Just FYI, it is coed so bring a bathing suit. Highly recommended if you want to take a break from the sights.

Bath part was very nice and relaxing but massage was AWFUL. Went with a friend and we were on beds next to each other listening to the masseuses whispers and laugh to each other the entire 45 minutes. Felt very uncomfortable and disrespected as they were obviously only interested in chatting instead of giving us our massages. Would not recommend to a friend.

Exquisite and breathtaking....a massage is a must. The masseuse was absolutely fantastic, her hands eased all my aches and pain away. You're going to feel so good that you're not going to want to leave. When I woke up from my deep sleep, I was disoriented. Yes!! That's how amazing the experience was....till next time.

This place was everything I needed. A time to relax and enjoy a bit of silence. The baths were great! They ranged from ice cold to warm to hot. The steam room was great as well. The Body Scrub is pretty awesome. I do recommend for everyone to try it. The massage was really relaxing and comfortable. Please make sure to try the tea!

Amazing!!!!! Best Spa ever!!!!!! I loved every moment of being there. The staff were kind and attentive. The baths themselves are like going back in time. The architecture is stunning. I love how they encourage being quiet. They have three different temperature pools, a cold pool and wet sauna. My massage was great. It was very relaxing.

It was my second time coming and it wasn't as great as I remembered. Remember to bring single euro coins to lock up your locker.

This was such a cool experience while in Madrid. It's a bath house with massage treatment add ons. It is clean and was quiet when I went on a weekday around 7/8pm. Got the hour long massage - it's in a communal room which I didn't know about originally but it was quiet and professional. I fell asleep during it! The baths are so cool - there's three of them and a steam room. It's very romantic and relaxing. Highly recommend.

After reading other reviews that complained of overcrowding, I was nervous about going. But there were only about 15 people in the baths at the same time as us (we went on a Tuesday afternoon). The baths are beautiful and I felt as if I had been transported to an exotic locale. The vaulted ceilings look like they are 100 years old (which I suppose they could be) and dim ambient lighting is supplied by small skylights and some artificial lighting that is diffused with ornate screens. It was invigorating to go from the super hot sauna to the cooler baths. We booked the 90 minute bath with a 30 minute massage. I've had better massages, but for the price, this was pretty good. The way it works, is that they offer appointments every two hours, which equates to 90 minutes of bathing plus 30 minutes to get changed, shower, etc. It is co-ed, and bathing suits are worn the whole time (including during the optional massages). If you book a massage, they will come find you at some point during your bath and they will escort you to the massage room. For me, this was during the last 30 minutes of the bath time. I really enjoyed this experience, but I think I would have gotten a bit bored if I hadn't booked the massage, as 90 minutes is probably too long to soak in silence (they don't allow talking, since this is a time to relax and mediate).

Very disappointed to learn that you can't choose the gender of your massage therapist. I would have upgraded my massage package, but without this choice, I chose the minimal package. I don't recommend these baths because of the limited choice available to patrons.

The baths and the massage were pretty awesome, and if there was a place like this in San Francisco, I would be a regular customer. My husband asked what I wanted for my birthday and I said that I want a gift certificate from here. Really, it's wonderful, imagine relaxing in warm baths, and taking an occasional break for mint tea. Also, there's a Turkish steam bath and a cold bath. The steam bath is a little too hot for me, but some say it's good to clear out the toxins. I suggest making a reservation because it's a busy place.

My girlfriend and I went for the Al Andalus ritual and bath, which was the complete package: bath, traditional massage with aromatherapy oil and a relaxing massage with the use of lather (which apparently is in the style of an original Hammam). It was excellent. The no talking rule was generally upheld and this added to the serenity. Just the ticket after two full days of sightseeing in Madrid. Go if you have the time, and I'd also recommend you be brave and go for a firm massage when given the option!

Enjoyed my first visit to Hammam Al Ándalus Madrid. A must stop for weary travellers. Set beneath the city in brick catacombs you experience steam, hot pools and a cold plunge. Gommage and massage are optional but so worthwhile. Friendly staff and ideal location make this a special place. http://madrid.hammamalandalus.com/en

I had a nice time here, I would give 3.5 stars if I had the option. As someone who has been to a number of Turkish-style bathhouses, this one is definitely one of the more beautiful I have been to. It really is as beautiful as the pictures. There is a steam room with a certain scent. If you look into the bowl in the middle of the steam room, you can actually see that it is full of leaves which are producing the scent. It was nice to know that it wasn't coming from a bottle containing possible additives. Even though I went at night, the lights are set up in such a way where it feels like it could be daylight creeping in through the domes. In the bathhouse, you can relax and lose sense of time and place which I love. Aside from the steam room, you will find pools of different temperatures, a hot pool, warm pool, and a cold pool, all without scents. The place is lacking a dry sauna. In addition, since I came at night, I was not able to book any type of massage or scrub which I had been looking forward to. Be sure to make your appointment early. I don't like that there is a time limit. At other bathhouses I have been to, there is no time limit. The point is to spend a long amount of time detoxing and relaxing. I suppose since this bathhouse is smaller, they cannot accommodate too many people which is why they place the limit. This is more of novelty thing than a lifestyle as it would be in the Middle East. I will add that I loved the mint tea on draft. You can help yourself to it any time. One more thing I will add is that I came here on a Friday night at 10 pm. The place was full of couples who were making out and all over each other in the pools. If that is not your thing, try to avoid the evenings. Overall, I had a nice experience. There were definitely a few things lacking that I'm used to having at a bathhouse but I would come back I had the opportunity.

Poor service - tried using the Yelp check in to get a discount but management wouldn't allow the gift cards for same day use. Not sure what is the reasoning behind this policy.

This is the ultimate self-pampering. Imitating the Hammans of Turkey, or public baths and saunas, this place is absolutely beautiful. The pool is always warm and inviting and you can get yourself a massage or some other therapies while there. They have different packages, depending on how much time - and money - you are willing to spend. They go from a simple bath-massage to an all out treatment session followed by a dinner in their restaurant.

very nice atmosphere and could be a great place to realx if it werent for the strict rules and timings and the hopelessly small changing rooms where you constantly need to pay attention not to poke your nose into the next guy's behind...

We went to this Bathhouse yesterday! This was my husbands idea and I have never been to something like this before. A guest relations specialist at our hotel called and reserved an appt for us. I really loved this place! The baths are relaxing, the steam room is amazing and has a nice scent ( not sure if it's eucalyptus) and the tea was refreshing and tasty! We also had massages ( my massage w a female and my husband had a male). We loved our massages and we are very happy with our experience. Front desk were friendly and when we asked follow up questions she was very nice to re- explain things to us. There is lastly a room where you change that has showers, lockers, and In here they have everything you need to get ready ( blow dryers, q-tips, combs, perfume, lotion, bags to put your bathing suit into, etc. I felt euphoric after we left and although we are only in Madrid for four days we are contemplating coming back before we leave.

beautiful place. a must visit. unfortunately always crowded. make reservations a week prior. don't even think of cancelling or changing ur reservation as they will want to keep your money so beware!