Gong Cha - Toronto Eaton Centre

Ordered a strawberry milk tea with no ice and it comes out a bit unfilled. I came to the front desk and asked for a refill, the cashier said that it is supposed to be unfilled like this is because that I ordered no ice so here’s the amount for a “no ice” drink and then went to add more into it. Looking forward to some further improvements.

Made a big group work order from here and they did not deliver enough straws. We had to go somewhere else to get big straws so we could drink the tapioca. The drinks were fine though, but ruined experience.

I ordered 3J earl grey milk tea and the straw would keep getting plugged up no matter what I tried. Every time I dislodged a pearl, a new one would plug up the straw. Got home, tried a wider straw. Same thing. It seems like this particular drink wasn’t well thought out. Perhaps the jelly consistency contributes to the problem with the straw getting plugged. See photo. I’ve tried other bubble teas at other places and I never experienced this problem.

I would give 0 stars if I could. Got strawberry Oreo smoothie. There was still ice chunks in my drink, strawberry jam was all congested at the bottom, and the Oreo bit were all at the top. Please train your workers to properly use a blender, because they clearly no not know how to make a smoothie if ice chunks are still in the drink and they clearly just put the Oreo bits on top and not in the blender. I would like to be able to taste the oreo not just at the bottom of the drink but throughout the drink too.

This place is very busy but makes drinks very quickly. The store is super clean. Feels so comfortable. When I ordered the new drink "Strawberry and Almond Jelly Milk Tea", I felt super deliciousand fresh . I vote 10/10 .

Polite staff and careful to details. Bought in March, November and December 2023 However, the kinds of drink for snowman bottle has limited. The bottle is cute but the drink's not my favorite

As soon as I came here (Saturday afternoon), it was busy but they gave free samples (oolong milk tea with boba - yum). But I got my typical Taro Smoothie but with Red Bean @ 30% sugar (instead of my usual tapioca), so good! Did not disappoint 🤤

HORRIBLE. I ordered wintermelon 50% sugar, it tasted like 70% and had 0 wintermelon taste and was very dark compared to wintermelon. I've worked at gong cha before and this isnt right. Also it was lukewarm. Will not be ordering from this location again

Ordered a strawberry milk tea with no ice and it comes out a bit unfilled. I came to the front desk and asked for a refill, the cashier said that it is supposed to be unfilled like this is because that I ordered no ice so here’s the amount for a “no ice” drink and then went to add more into it. Looking forward to some further improvements.

Made a big group work order from here and they did not deliver enough straws. We had to go somewhere else to get big straws so we could drink the tapioca. The drinks were fine though, but ruined experience.

I ordered 3J earl grey milk tea and the straw would keep getting plugged up no matter what I tried. Every time I dislodged a pearl, a new one would plug up the straw. Got home, tried a wider straw. Same thing. It seems like this particular drink wasn’t well thought out. Perhaps the jelly consistency contributes to the problem with the straw getting plugged. See photo. I’ve tried other bubble teas at other places and I never experienced this problem.

I would give 0 stars if I could. Got strawberry Oreo smoothie. There was still ice chunks in my drink, strawberry jam was all congested at the bottom, and the Oreo bit were all at the top. Please train your workers to properly use a blender, because they clearly no not know how to make a smoothie if ice chunks are still in the drink and they clearly just put the Oreo bits on top and not in the blender. I would like to be able to taste the oreo not just at the bottom of the drink but throughout the drink too.

This place is very busy but makes drinks very quickly. The store is super clean. Feels so comfortable. When I ordered the new drink "Strawberry and Almond Jelly Milk Tea", I felt super deliciousand fresh . I vote 10/10 .

Polite staff and careful to details. Bought in March, November and December 2023 However, the kinds of drink for snowman bottle has limited. The bottle is cute but the drink's not my favorite

As soon as I came here (Saturday afternoon), it was busy but they gave free samples (oolong milk tea with boba - yum). But I got my typical Taro Smoothie but with Red Bean @ 30% sugar (instead of my usual tapioca), so good! Did not disappoint 🤤

HORRIBLE. I ordered wintermelon 50% sugar, it tasted like 70% and had 0 wintermelon taste and was very dark compared to wintermelon. I've worked at gong cha before and this isnt right. Also it was lukewarm. Will not be ordering from this location again

Gong Cha is the act of offering tea to the Emperor in ancient China as a tribute. This tea consumed by Chinese Emperors is of the best quality collected throughout the kingdom. Gong Cha was originally established in 2006, in Kaohsiung, Taiwan. Now there are over 1,100 different stores in 20 countries with a worldwide reputation for serving the highest quality customizable beverages in the industry. This cute location in downtown Toronto serves a variety of teas, coffees, smoothies, seasonal drinks, etc...the menu is large and you can add many different toppings like red beans, pearls., lychee pearl, coffee jelly, pudding, etc. Refreshing and delicious....for an added touch of cleanliness and safety, they heat seal the lid to your cup so you and only you can perforate the lid with your straw for your drinking enjoyment.

Gong Cha is a popular boba chain for a reason. Consistent and high quality. Sure there are better spots but Gong Cha has a strong foundation and can be found all around. It was nice that they also offered samples down in the food court, though boba definitely got stuck at the bottom of their small sampler cups, so I saw some people struggling but they had a good time. Royal Milk Tea with Boba - just a classic milk tea, super creamy with a hint of tea aroma. Boba was chewy and soft but more importantly, sweet. Flavorful boba is a huge plus because many spots have pretty bland boba despite good texture. Gong Cha really stays consistent and I can always rely on a good drink.

It's Gong Cha. Located in the cafeteria of Eaton Centre, the escalator closest to it is the one in front of Fox Home. It's convenient and they have a kiosk you can order from. The cashiers are nice, the drinks come out very quick. Compared to other locations, I feel like their drinks are slightly watered down. It's a hit or miss really, but the service is quick and the bubble tea is generally good.

it's a decent boba tea shop from Taiwan. It's nice to have a boba tea shop in the Eaton Center. The best of it is that it has self-serving kiosks. It doesn't mean we are introverts...You know...it can be very crowded and noisy in the Eaton Center's food court. In addition, there are so many different ways to customize your drink. You won't want to have a drink that doesn't match what you order. A self-serving kiosk can prevent you from that unpleasant situation. Just give it a shot.

This is a gong cha in the food court of Eaton center. Gong cha is pretty consistent and this franchise is no different. It can get busy but the wait isn't too bad for how many people are here. Drinks are fresh, but a bit pricey. Overall, decent.

Finally, decent boba at Eatons! Can't really go wrong here as it tastes the same as any other Gong Cha: simply delicious. Strong teas, perfectly cooked pearls, and a consistently correct level of sugar (get less sugar 30%)!

Standard bubble tea. Gong cha is not my favorite brand, however it's located in Eaton Center so very convenient to get to as a pick-me-up on a downtown shopping day

Amazing! We got two bubble teas and they were really refreshing for a hot summer day in Toronto!

Don't know why it took me so long to finally try the bubble tea here but I'm glad I finally did! They offer so many different drinks, including milk tea, brewed tea, smoothies and seasonal drinks. I love how they have some unique ones like the Creme Brulee Strawberry Latte and Milk Foam Peach Green Tea. I had their Passionfruit Green Tea with Lychee Jelly and Tapioca - I got 30% sugar and it was still a bit too sweet for me but it tasted amazing. The jelly and tapioca were so fresh and the tea had bits of passionfruit in it. I would recommend getting the large size because their regular size is pretty small tho. It wasn't too busy when I went there but it seemed like it may get really busy because it's located in the mall.