Glen Mhor Hotel & Apartments

We stayed in an apartment which was beautifully proportioned, spotlessly clean with high quality fixtures and fittings. The bedroom was huge and the king-size bed extremely comfortable with crisp, fresh linen. The rainfall shower - divine! The kitchen was to a very high standard and well stocked with tea, coffee etc and while we didn't cook during our stay there were adequate provisions for doing so. The hotel is well appointed within walking distance of the castle and while a garden would have been a bonus for the dogs, there was plenty of outside space along the river and they weren't "inconvenienced". All-in-all a lovely stay and I would highly recommend to anyone considering visiting. Their restaurant just up the road is also dog friendly with fantastic staff and lovely food..... again, faultless.

Lovely hotel within walking distance to town centre. Room was spotless but shower cubicle was small and pillows were quite firm, not my kind of pillow. Lovely buffet breakfast and staff were very friendly and helpful.

This was my 3rd time in Inverness and second staying at the Glen Mhor. ||The rooms were magical, we had rooms overlooking the river, one could watch the river for days on end. We stayed for a week and dinned for breakfast and dinner, both were lovely, the dinner experience was great, and all food options were delicious. The added benefit is having their own distillery and beers inhouse, which makes for a great day out/in experiencing all the Whiskey and Beers! A solid 5 stars! All the staff were exceptionally helpful and made it a fantastic stay.

Well located hotel on the river bank with friendly staff. Clean room and comfortable beds. Good quality buffet breakfast with river view. Would happily return.

Absolutely wonderful stay at the Glen Mhor Hotel in Inverness! I arrived much earlier than expected due to some last-minute travel changes, and the staff went above and beyond to accommodate me, arranging an early check-in with such kindness and efficiency. When I initially booked through Expedia, I had a couple of questions that went unanswered for several days, but it turned out the staff member responsible for communications was away. To make up for the delay, they generously upgraded me to a stunning river view room, which made my stay even more memorable. Rachel at the front desk was especially helpful. The food was delicious, and every team member I encountered was incredibly friendly and helpful. I couldn’t have asked for a better experience. Highly recommended!

It's not the first time I've stayed at the Hotel. The room had a view to the river as requested, and the shower had good water pressure. The bed and pillows were not that comfortable. Breakfast keeps being another low, the food choice is average, the service is horrible, disorganized, and the staff seems to pay little attention to the customers. I only keep going back for the excellent location in the heart of Inverness, and the free and easy parking.

Wow. What a wonderful experience we have had at the Glen Mohr hotel! Our trip was a mix of business and leisure, we were a couple of adults and we had a pleasure of using all the facilities, including Waterside restaurant and taproom at the distillery/brewery. The only thing we have not done was the tour of the distillery but we are going to do it next time, when hopefully we will be there on holiday exclusively. I think this hotel is seriously underrated. I cannot understand some of the comments about lack of elevators or small attic windows. This is a complex of historical buildings/town houses and as such it is its charm that it differs from sterile, soulless hotel chains. I visited Glen Mohr few years ago, before the general refurb, and even then, I was totally enchanted by the distinct atmosphere of staying in an old, period town house. Our Room was very clean, spacious, shower had a good pressure (minor snag was that sometimes despite a thermostat temperature would suddenly drop or rise, to certain extend scalding hazard), sofa was very comfortable. TV had access to smart features like streaming services, which is not always available in chain hotels. There was an ironing board, good amount of hangers, drawers to store your possessions and there was also a hair dryer. Tea/coffee making facilities were basic but sufficient. I am impressed with the work that was done on the rooms - that tartan carpet is so soft and lush! I loved it. Bed was comfortable, pillows maybe a bit too hard to my liking. We were upgraded to a “deluxe river view” room without any extra charge. I am not sure what the double one looks like but I was pleased with the size and furnishing of the room as described above. However, I can understand why somebody can be disappointed at “river view”. We were in the attic room in a turret/tower and river view window was tiny. It did not really bother us and we enjoyed romantic ambience but maybe worth considering dropping a “river view” from description so other guests are not disappointed. Hotel was very quiet, we slept really well and felt safe as well. It is a walking distance to city centre and nearby river Ness walks. Big shout out to the staff: reception could not be more helpful and housekeeping kept our room lovely and clean. Heating was also really good. I will give a separate review to the Waterside restaurant and a taproom as they really deserve their own 5/5. I hope your rating will go up soon. We were very pleased with our stay and will definitely stay in Glen Mohr again if visiting Inverness 🙂

Beds not of a good quality. Rooms booked Breakfast included, manager confirmed at check-in, next day we're told breakfast is not included. We were offered free but too upset to take it ... overall below average experience after high expectations. Not enough to ruin my sons graduation ceremony. Unfortunate hotel experience in a beautiful town and special day for family.

Disgusting. Paid full price and booked months in advance to be given a mouldy apartment where everything is broken and grubby. No grab handles so my elderly mum can't have a bath or shower. Black mould in the bathroom. Broken beds. No privacy so anyone walking the public alley alongside the apartment can look in. Can't open the windows because anyone could reach in. Just an awful experience.

Don't even bother considering staying here. The staff was not helpful and often confused about what to do and how to help. We stayed in the family apartments owned by the hotel. We were first brought to the wrong apartment. After that we got to our room to discover we had no hot water. It was important to be able to shower at night so we wouldn't miss our morning tour. They could not help us and had no other accommodations to move us too. I begged them for an alternate place to shower at least. Nothing. The next day they temporarily fixed it around noon. Our plans were ruined. When I tell you the water was cold, it was frigid. I cried while attempting to shower. There was also no WiFi in our apartment. I requested a partial credit, the manager Jon refused. He said we were not guaranteed hot water. Ridiculous! I hope he gets cold water only for every trip he takes for his next vacation. You get three basic things when booking a hotel: beds, hot water, WiFi. We were denied two out of the three. Nothing was done to make it up to us. No partial discount, no offer of free breakfast for our next morning, nothing. Also no one told us we had to pre-book breakfast before arrival. So we couldn't even have breakfast at their restaurant if we wanted. Do not recommend. Do not recommend. Find a less expensive place that has basic accommodations.

Everything about hotel was bad. Rooms are old, small. The food was terrible. One person in dining area of 40 people. Our tour director ended up cleaning tables off from previous group so we could sit down to eat. Breakfasts & 1 dinner was included but we ended up eating our meals out. Bar needs more help, they were slow & definitely overworked.

Small, outdated rooms. Buffet served to travel group was terrible . Hotel does have a good location

We stayed here for several days in mid-August. Our room was in the same building as The Waterside Restaurant and the outdoor bar. The room was one of the largest we have ever had in the UK. The bed was comfortable, and the room was nicely appointed with two leather chairs, a desk, a large closet, etc... The bathroom had a large (for the UK) shower, and all was clean. The wifi worked great, and the speed was good. I had a solid signal in the room. Check-in was easy, and the front desk staff was nice. There is lots of parking if you drive. The hotel does not have air conditioning, but the room's temperature with the windows open was lovely. The only issue with the room was the music from the bar playing with the windows open and some cigar smell forcing us to keep some of the windows closed. The hotel hosts a lot of travel companies. Every day we stayed there, you could find one or two busses of people staying there, but they had a separate breakfast area. One of the front desk staff was very helpful, and one was friendly but not very knowledgeable. We asked for food recommendations and she told us to open the app open table and book from there, and the app had reviews, so we could pick from there. It was as if she didn't know the area. The on sight restaurant was OK for breakfast, but we eat there one evening, and I would pass. The food just a few blocks away was some of the best we had all trip and this place was not of the highest quality. However, the full English breakfast was very good. We would stay here again.

Definitely would not recommend unless you're in a pinch. Overpriced for a very poorly maintained hotel. We lost power in our room as well for quite a while. Thought I'd book a river view room but no. Looking out at an alley and directly into someone else's window.

We stayed in the "strautin". This hotel has other small buildings right next to it. They have 4 or so other buildings. Parking is behind the hotel. We had room 520. It was clean and ok size. Not huge but what we expected. It seems the bought the houses/apt's next to them and made each one a room. I'm fine with that. It was cozy. Great spot to explore the city and the staff was really friendly. I only wish they warned you they have no elevator in most of the buildings so we wouldn't have to carry our luggage up the stairs. We would have left some of it in the car if we knew that before we walked up 2 floors with 5 suitcases. Not a huge deal but it would have made our 12 hour travel a little easier.

Decently priced hotel with a lot of character. it is right off of Loch Ness, therefore, a great view. It's also centrally located so you can walk to the Inverness Castle, loads of restaurants and shops, and a Tesco supermarket. Front desk and hotel restaurant staff are very friendly and helpful when giving recommendations on what to do in Inverness. Rooms are clean, from what I can tell. My only complaint is that there was no hot water the last night of my stay. I was traveling with two others and they experienced the same thing. Cold showers in 50 degree (Fahrenheit) weather is not ideal and I would recommend that they invest in a larger water heater to accommodate all of their guests, especially when the temperature in Scotland is a bit "fresh" even in the summer time. Also, they don't take Amex.

We arrived late after a mad dash from Galway-Dublin Airport-Glasgow-Inverness. Cecilia at check-in was gracious. However, the waitress at breakfast was anything but. Kevin nailed it about the room appointments. The radiator oscillates and the drain makes a loud gurgling noises. The mattress sags like a hammock, and the pillows feel like sacks of flour.

The hotel proper is quite pleasant, with a generous and comfortable lounge area. Jazz plays on some nights in the pub, and there are tables outside in the courtyard where you can have a drink and enjoy the view of the river. The included breakfast included a good variety and and the quality was fine. Unfortunately, the Family Room in the 'Cottage' was depressingly dreary. The retrofit was horrible, with dirty, stained lino and wallboard poorly installed. Dark and drab; well below the quality I expected for the price. Perhaps if you get a better room...

The location of this hotel is great-directly across from the river, walking distance to all, and good parking. But that is literally all this place has going for it. The room had been cleaned, but was still dirty, with stains on the carpet, which was old & in desperate need of replacement. The shower was not large enough for a grown man, the water pressure was terrible, the lights flickered, and the spare linens were all kept on the floors in the closets. The smell was not great, and there was only one window, which was incredibly filthy, so the air did not circulate. It's an extra charge to have your room cleaned and get fresh towels. We tried to have a few cocktails at the bar before going to sleep and the bartender and waitress looked so miserable and forlorn, it was all quite depressing. The wifi is also terrible. Fortunately we weren't at the hotel much, would not stay again.

Great location and the room we were in was very spacious with a great bathroom! Reception was accommodating (albeit slightly cold) and called us a taxi to the rail station. However, internet and a WiFi connection is non-existent except in the bar area. The bed was pretty comfortable, however if you're expecting to be able to have internet access to work or anything: think again!

Beautiful hotel, delicious food and wonderful location on the river! We had the opportunity to stay out late and wander all around Inverness.

Hotel was actually pretty good. Rooms were very nice and location was great near the castle. 3 stars because the staff was generally pretty cold. The front desk staff were very short and we even heard them talking badly about other guests in front of us. Service staff in the restaurant was slightly better but if you stay, it's for the price/room/location and not the staff/service.

This was a fab hotel, every staff member was helpful and pleasent. The food was excellent, both the evening meal and the breakfast. The room was great, good bed, nice layout, warm and welcoming. I will be back again. Price was very good after finding an online deal :-).