Glen Mhor Hotel & Apartments

Wonderful hotel with welcoming, friendly staff. We stayed in a beautiful riverside king room which was well equipped and spotlessly cleaned. Breakfast was great but would be nice if there was a flag for vegetarians to see if any other cooked breakfast options available or perhaps to add potato scones or something. We also took a tour of the distillery and tap room where the knowledge shared was wonderful. Some lovely beers sampled afterwards in the tap room. Will definitely be back and a big thank you for making our stay so lovely! We had tickets for Eden Court theatre just across water so location was perfect for that too!

We stayed in an apartment which was beautifully proportioned, spotlessly clean with high quality fixtures and fittings. The bedroom was huge and the king-size bed extremely comfortable with crisp, fresh linen. The rainfall shower - divine! The kitchen was to a very high standard and well stocked with tea, coffee etc and while we didn't cook during our stay there were adequate provisions for doing so. The hotel is well appointed within walking distance of the castle and while a garden would have been a bonus for the dogs, there was plenty of outside space along the river and they weren't "inconvenienced". All-in-all a lovely stay and I would highly recommend to anyone considering visiting. Their restaurant just up the road is also dog friendly with fantastic staff and lovely food..... again, faultless.

Hotel is a fantastic location for the cathedral, castle, theatre and riverside walks. Just a short distance from the city centre but feels quiet and out of the way. Room 217 in the main building, great size and views, comfy 6' bed, Fraser on reception very polite and helpful. This is an old building with quaint features but modernised. Breakfast was a brilliant buffet in a sister restaurant, the staff were very attentive and helpful. Check the parking - we arrived before the machines, had no extra charge and got a space. The car park surface is gravel with a large number of residual cars, wouldn't have agreed to paying extra. Great stay, good value- as long as parking remains free.

My husband & I stayed here on the 5th-7th March.|Where do I start?! What a fantastic hotel! We stayed in the Braeness block (713). The room was very clean, warm & quiet. We had a very comfortable 2 nights here. The tea, coffee & hot chocolates provided were a lovely touch.|We did the brewery/distillery tour as we had £20 off as we were staying at the hotel. We found the tour to be informative & fun - the tasting at the end was a good learning experience.|The restaurant, we had dinner there on the first night, food was delicious & we utilised the drinks vouchers for a couple of glasses of wine. The breakfast was a buffet, but excellent food quality.|The hotel is about 5 mins walk from town along the river Ness & makes a great base for exploring the local area.|Now, most importantly the staff. I didn’t get the ladies name who worked on reception (she had red hair), but she went above & beyond to get us an earlier check in as we arrived very early in the day.|Restaurant & bar staff were all extremely friendly & helpful. We would certainly stay here again!

Great location right next to the river it's about a 5min walk to the town centre but it's a lovely walk. The room we had was lovely nice and big so was the bathroom. Breakfast you had to leave your building and walk to the restaurant which was about a minute walk so no problem with that ,breakfast itself was good, staff were on it as soon as you walked in . The actual bar in the hotel come distillery was busy live music had a good buzz about it, bar staff were nice and friendly . Really enjoyed the whole experience and ever back in Inverness will make Glen Mhor my first call for a place to stay

The hotel/apartments as located on the river Ness and provide a very nice location for a stay. The room was well enough appointed and tastefully decorated. The bed was a little to soft for my liking but that's a personal thing, I suppose.||||The staff were welcoming and friendly and assisted us where necessary.||||The brewery/ whisky distillery attached to the hotel is a very nice addition. It's modern decor , the links to the local area and local mythology make for a plesant and relaxed place to hang out and chill.||||Overall, very good value for money and somewhere I'd happily return.

Perfect hotel if you’re visiting the area. Lovely location and views of the river and cathedral. Easy walking distance to shops, bars and restaurants. Rooms are of a high standard. Excellent drinks variety with the distillery and brewery on site. Service is impeccable. Great breakfast.

Staff very efficient and friendly. |Bed really hard Poor sleep |Had evening meal but found prices increased and quality of food not so much. Had steak and have had better previously at this Restaurant. |Breakfast really bad experience. Long wait as not enough tables for clients. Then further wait/queue for buffet breakfast . Very narrow access between tables so very cramped. Not fir any one who has mobility problems such as myself. Long wait for food so ended up not having breakfast even though paid for it! Didn't look as much choice in breakfast items|Have been here 2-3x a year over last 12 years. Used to be a great experience in the Restaurant as was table service but seen a definite decline. My experience as disabled was poor. Unfortunately will not be back. Lots of hotels around this area who are offering a better service. I recommend trying these instead such as Glenmoriston or The Palace.

Disgusting. Paid full price and booked months in advance to be given a mouldy apartment where everything is broken and grubby. No grab handles so my elderly mum can't have a bath or shower. Black mould in the bathroom. Broken beds. No privacy so anyone walking the public alley alongside the apartment can look in. Can't open the windows because anyone could reach in. Just an awful experience.

Don't even bother considering staying here. The staff was not helpful and often confused about what to do and how to help. We stayed in the family apartments owned by the hotel. We were first brought to the wrong apartment. After that we got to our room to discover we had no hot water. It was important to be able to shower at night so we wouldn't miss our morning tour. They could not help us and had no other accommodations to move us too. I begged them for an alternate place to shower at least. Nothing. The next day they temporarily fixed it around noon. Our plans were ruined. When I tell you the water was cold, it was frigid. I cried while attempting to shower. There was also no WiFi in our apartment. I requested a partial credit, the manager Jon refused. He said we were not guaranteed hot water. Ridiculous! I hope he gets cold water only for every trip he takes for his next vacation. You get three basic things when booking a hotel: beds, hot water, WiFi. We were denied two out of the three. Nothing was done to make it up to us. No partial discount, no offer of free breakfast for our next morning, nothing. Also no one told us we had to pre-book breakfast before arrival. So we couldn't even have breakfast at their restaurant if we wanted. Do not recommend. Do not recommend. Find a less expensive place that has basic accommodations.

Everything about hotel was bad. Rooms are old, small. The food was terrible. One person in dining area of 40 people. Our tour director ended up cleaning tables off from previous group so we could sit down to eat. Breakfasts & 1 dinner was included but we ended up eating our meals out. Bar needs more help, they were slow & definitely overworked.

Small, outdated rooms. Buffet served to travel group was terrible . Hotel does have a good location

We stayed here for several days in mid-August. Our room was in the same building as The Waterside Restaurant and the outdoor bar. The room was one of the largest we have ever had in the UK. The bed was comfortable, and the room was nicely appointed with two leather chairs, a desk, a large closet, etc... The bathroom had a large (for the UK) shower, and all was clean. The wifi worked great, and the speed was good. I had a solid signal in the room. Check-in was easy, and the front desk staff was nice. There is lots of parking if you drive. The hotel does not have air conditioning, but the room's temperature with the windows open was lovely. The only issue with the room was the music from the bar playing with the windows open and some cigar smell forcing us to keep some of the windows closed. The hotel hosts a lot of travel companies. Every day we stayed there, you could find one or two busses of people staying there, but they had a separate breakfast area. One of the front desk staff was very helpful, and one was friendly but not very knowledgeable. We asked for food recommendations and she told us to open the app open table and book from there, and the app had reviews, so we could pick from there. It was as if she didn't know the area. The on sight restaurant was OK for breakfast, but we eat there one evening, and I would pass. The food just a few blocks away was some of the best we had all trip and this place was not of the highest quality. However, the full English breakfast was very good. We would stay here again.

Definitely would not recommend unless you're in a pinch. Overpriced for a very poorly maintained hotel. We lost power in our room as well for quite a while. Thought I'd book a river view room but no. Looking out at an alley and directly into someone else's window.

We stayed in the "strautin". This hotel has other small buildings right next to it. They have 4 or so other buildings. Parking is behind the hotel. We had room 520. It was clean and ok size. Not huge but what we expected. It seems the bought the houses/apt's next to them and made each one a room. I'm fine with that. It was cozy. Great spot to explore the city and the staff was really friendly. I only wish they warned you they have no elevator in most of the buildings so we wouldn't have to carry our luggage up the stairs. We would have left some of it in the car if we knew that before we walked up 2 floors with 5 suitcases. Not a huge deal but it would have made our 12 hour travel a little easier.

Decently priced hotel with a lot of character. it is right off of Loch Ness, therefore, a great view. It's also centrally located so you can walk to the Inverness Castle, loads of restaurants and shops, and a Tesco supermarket. Front desk and hotel restaurant staff are very friendly and helpful when giving recommendations on what to do in Inverness. Rooms are clean, from what I can tell. My only complaint is that there was no hot water the last night of my stay. I was traveling with two others and they experienced the same thing. Cold showers in 50 degree (Fahrenheit) weather is not ideal and I would recommend that they invest in a larger water heater to accommodate all of their guests, especially when the temperature in Scotland is a bit "fresh" even in the summer time. Also, they don't take Amex.

We arrived late after a mad dash from Galway-Dublin Airport-Glasgow-Inverness. Cecilia at check-in was gracious. However, the waitress at breakfast was anything but. Kevin nailed it about the room appointments. The radiator oscillates and the drain makes a loud gurgling noises. The mattress sags like a hammock, and the pillows feel like sacks of flour.

The hotel proper is quite pleasant, with a generous and comfortable lounge area. Jazz plays on some nights in the pub, and there are tables outside in the courtyard where you can have a drink and enjoy the view of the river. The included breakfast included a good variety and and the quality was fine. Unfortunately, the Family Room in the 'Cottage' was depressingly dreary. The retrofit was horrible, with dirty, stained lino and wallboard poorly installed. Dark and drab; well below the quality I expected for the price. Perhaps if you get a better room...

The location of this hotel is great-directly across from the river, walking distance to all, and good parking. But that is literally all this place has going for it. The room had been cleaned, but was still dirty, with stains on the carpet, which was old & in desperate need of replacement. The shower was not large enough for a grown man, the water pressure was terrible, the lights flickered, and the spare linens were all kept on the floors in the closets. The smell was not great, and there was only one window, which was incredibly filthy, so the air did not circulate. It's an extra charge to have your room cleaned and get fresh towels. We tried to have a few cocktails at the bar before going to sleep and the bartender and waitress looked so miserable and forlorn, it was all quite depressing. The wifi is also terrible. Fortunately we weren't at the hotel much, would not stay again.

Great location and the room we were in was very spacious with a great bathroom! Reception was accommodating (albeit slightly cold) and called us a taxi to the rail station. However, internet and a WiFi connection is non-existent except in the bar area. The bed was pretty comfortable, however if you're expecting to be able to have internet access to work or anything: think again!

Beautiful hotel, delicious food and wonderful location on the river! We had the opportunity to stay out late and wander all around Inverness.

Hotel was actually pretty good. Rooms were very nice and location was great near the castle. 3 stars because the staff was generally pretty cold. The front desk staff were very short and we even heard them talking badly about other guests in front of us. Service staff in the restaurant was slightly better but if you stay, it's for the price/room/location and not the staff/service.

This was a fab hotel, every staff member was helpful and pleasent. The food was excellent, both the evening meal and the breakfast. The room was great, good bed, nice layout, warm and welcoming. I will be back again. Price was very good after finding an online deal :-).