Eric Vökel Madrid Suites

Five star review for Eric Vökel boutique apartments. I had the most wonderful time during my stay. The place is impeccably clean, kitchen is completely equipped with everything you want and need. Great location near amazing restaurants and stores. Big thank you to Salvador at the front desk who made sure our stay in Madrid was exceptional.

A terrible experience! NO HOT WATER⚠️⚠️⚠️The four of us booked a room for four, but after three people took a shower, there was no hot water left. We waited an hour and tried again—still nothing. We called customer service, and they said we had to wait at least two more hours because the hot water needed to be refilled. After a long day of flying, all we wanted was a hot shower to relax, but instead, we had to sit and wait. Isn’t having a proper shower and a place to rest the bare minimum a hotel should provide? 我們訂四人房 三個人洗完之後就沒熱水了 有夠爛

Very clean and comfortable stay here during our travel to Madrid. The location is great with metro station right in front of the hotel, and walking distance to most of the attractions. The receptionist Mr. Salvador was very kind & helpful by mapping out the list of attractions in Madrid! Will definitely come back again.

Salvador and Ruslana were excellent hosts at reception, helping us with our luggage and taxi, and any thing else we required. It's extremely useful to have someone at the desk rather than trying to negotiate everything yourself. Shower and toilet doors were not good enough. Showing was difficult as you had to dry yourself in the corridor. The sofa bed was difficult to manage and the fridge wasn't turned on and there was no ice tray. Otherwise was excellent and we really enjoyed staying here for 3 nights. Make the survey available in English!

Thorough communication with host. Excellent system for entering the property, especially if you arrive late. The biggest plus is their reception staff. High compliments to Ruslana and to Salvador, who were delightful and so helpful with our questions. Salvador arranged our taxis for Barajas, one less detail we had to worry about. The location is fantastic, close to everything. The great appliances - and having an elevator - tops it off.

We had a wonderful stay at this apartment. The rooms were spacious and clean and had everything we needed. Best of all was Salvador at the reception, who had an answer for every question and was extremely helpful. We highly recommend!

Amazing apartment, so much that we extended our stay twice! Clean and comfortable, well equipped and the beds were super comfortable. Salvador and Alejandro from reception were so kind and helpful and really made a difference in our stay. Would definitely recommend and stay again.

I stayed at the Eric Vökel with my husband and daughter for four nights. We were very warmly welcomed and assisted by Salvador the moment we arrived tired from our long flight. The week day desk clerk was also so nice and loaned us his own umbrella. The apartment provides excellent space for a family traveling together. My daughter had her own bedroom and bathroom and we utilized the small living room and kitchen every day. It was very clean and in an excellent location. Markets, boutiques, and plenty of cafes all around. The only missing star is because of the noise in the back alley behind the hotel at night. If your room faces the back, you might be awakened by people who seem to party and talk loudly in the back alley very late at night. Not sure what the hotel can do about that but just want anyone who has little babies or light sleepers to be aware. Otherwise it is a fantastic value for the cost. We would stay in this brand again in a different city too.

Five star review for Eric Vökel boutique apartments. I had the most wonderful time during my stay. The place is impeccably clean, kitchen is completely equipped with everything you want and need. Great location near amazing restaurants and stores. Big thank you to Salvador at the front desk who made sure our stay in Madrid was exceptional.

A terrible experience! NO HOT WATER⚠️⚠️⚠️The four of us booked a room for four, but after three people took a shower, there was no hot water left. We waited an hour and tried again—still nothing. We called customer service, and they said we had to wait at least two more hours because the hot water needed to be refilled. After a long day of flying, all we wanted was a hot shower to relax, but instead, we had to sit and wait. Isn’t having a proper shower and a place to rest the bare minimum a hotel should provide? 我們訂四人房 三個人洗完之後就沒熱水了 有夠爛

Very clean and comfortable stay here during our travel to Madrid. The location is great with metro station right in front of the hotel, and walking distance to most of the attractions. The receptionist Mr. Salvador was very kind & helpful by mapping out the list of attractions in Madrid! Will definitely come back again.

Salvador and Ruslana were excellent hosts at reception, helping us with our luggage and taxi, and any thing else we required. It's extremely useful to have someone at the desk rather than trying to negotiate everything yourself. Shower and toilet doors were not good enough. Showing was difficult as you had to dry yourself in the corridor. The sofa bed was difficult to manage and the fridge wasn't turned on and there was no ice tray. Otherwise was excellent and we really enjoyed staying here for 3 nights. Make the survey available in English!

Thorough communication with host. Excellent system for entering the property, especially if you arrive late. The biggest plus is their reception staff. High compliments to Ruslana and to Salvador, who were delightful and so helpful with our questions. Salvador arranged our taxis for Barajas, one less detail we had to worry about. The location is fantastic, close to everything. The great appliances - and having an elevator - tops it off.

We had a wonderful stay at this apartment. The rooms were spacious and clean and had everything we needed. Best of all was Salvador at the reception, who had an answer for every question and was extremely helpful. We highly recommend!

Amazing apartment, so much that we extended our stay twice! Clean and comfortable, well equipped and the beds were super comfortable. Salvador and Alejandro from reception were so kind and helpful and really made a difference in our stay. Would definitely recommend and stay again.

I stayed at the Eric Vökel with my husband and daughter for four nights. We were very warmly welcomed and assisted by Salvador the moment we arrived tired from our long flight. The week day desk clerk was also so nice and loaned us his own umbrella. The apartment provides excellent space for a family traveling together. My daughter had her own bedroom and bathroom and we utilized the small living room and kitchen every day. It was very clean and in an excellent location. Markets, boutiques, and plenty of cafes all around. The only missing star is because of the noise in the back alley behind the hotel at night. If your room faces the back, you might be awakened by people who seem to party and talk loudly in the back alley very late at night. Not sure what the hotel can do about that but just want anyone who has little babies or light sleepers to be aware. Otherwise it is a fantastic value for the cost. We would stay in this brand again in a different city too.

Great little place easy to find very secure building . We had the 3 bedroom suite they did a amazing job when remodeling this small hotel condo. Would definitely recommend to others. The AC was cooled and my favorite was the showers and water pressure. Just outside the door there are 2 bakeries that serve breakfast and lunch and one is open 24 hrs across the street is a small market for anything you might of left behind.

Eric Vokel Boutique Apartments is a chain of apartment style hotels in Madrid & Barcelona. There are different names for each location, and this one is the Madrid Suites. Located in the center of popular tourist spots in the bustling city of Madrid, it's the perfect place to stay if you're a tourist! Especially since the metro station is less than 3 minutes walk away just down the block, so convenient! The guy at the front reception desk was incredibly friendly, approachable and helpful. Since we arrived before check-in time, he let us store our luggage in their available lockers so we wouldn't have to lug it around for hours (check-in time is normally at 3pm but if the room is checked out by the previous guest on time he assured us it would be ready by 1:30pm for no extra charge). How awesome is that?! :) He also took the time to show us the metro and city maps, along with giving us recommendations of places to see. They were legit suggestions and many were the same places we had already planned on visiting - such as El Rastro flea market. Walking into our room me and my friend were pleased beyond words. Our room had been upgraded from two twin beds to 1 King bed AND two twin beds! Incredibly clean, modern with a super cute vibe. The small balcony lets you have an awesome view of the streets below, especially since we are on the 3rd floor. Bathroom and kitchen area were immaculate and beautifully designed. Kitchenware is fully provided - pots, pans, silverware, cups and wine glasses. Big fridge, microwave, toaster all included! Living room area has a nice comfy couch and flat screen TV. It's literally like a brand new apartment ready for you to live comfortably in, only better because it's a hotel! Affordable prices too, around $190 for two nights. This is my first time in Spain, and the first hotel experience which definitely exceeded my expectations. Pictures to come after I'm back in the states!

Very comfortable lodgings in a good location. I loved the fresh, clean, modern decor. I was traveling solo, so the "2BR" was plenty of room for me. However, if I were to return with my family of 4, the living room seating area would not have enough seats for us, which would be annoying. One extra comfy chair would change that, and could be easily accommodated. Also, the second bedroom with two twins, was partitioned with a sliding panel. Not a big problem, but notable that there isn't fully private or quiet. I slept soundly in the master bedroom. Comfortable mattress and pillows, good quality bedding. The A/C and wifi were highly appreciated, as was the full kitchen and coffee maker. I didn't use the laundry machine, but would have if I'd stayed longer. The reception was friendly and helpful. They booked me a cab for a pre-dawn pickup to catch an early flight. Much appreciated. I was worried the cab might not appear, but my fear was unfounded. After four nights of comfort, I was whisked off to the airport, leaving behind good memories of my stay in Madrid.

This place was pretty great! I was traveling with family, and a two bedroom apartment fit all of us perfectly, and was priced just right. We had a kitchen, sitting area, and a laundry room, as well as the benefit of having someone at the front desk to call if we needed any assistance. It was really quiet, we didn't hear anyone else our entire stay. The only odd thing is that it was technically two baths, but one shower was in the hallway. There was no place to put a towel or clothes inside the shower room, you had to go back out into the hallway to grab anything. It was so awkward, we all avoided using it. This is a great, affordable option if you're traveling with a group and don't want to pay for multiple hotel rooms. It's also awesome if you just want the creature comforts of home!

This place is different than a hotel in that there is not 24 hour reception and there is not daily cleaning. That said, it is a cute apartment and good for families. It's pretty close to the train and metro, but to get to the city center it's about a 25 min walk and around a 15-20 min total walk/metro ride. I know it's close to the metro, but I think I would prefer to be closer walking distance to the City center. It's clean and spacious so good for a family. The pull out bed was a bit uncomfortable and sagged in the middle, but if you want to save money with 4 people to one room, it's worth it.